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Opiniones de Roman Way Hotel

3 out of 5
Roman Way Hotel
Watling Street, Hatherton, Cannock, England

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 64 de 467 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 144 de 467 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 120 de 467 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 80 de 467 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 59 de 467 opiniones" "

6.4/10

Limpieza

7.2/10

Servicio y personal

6.2/10

Servicios

5.6/10

Condiciones de la propiedad

6.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Jack

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dirty, noisy, heating on full blast, no tea and coffee facilities, would not send my worst enemy to stay there
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Servicio y personal
unable to contact
Saty was adequate but been unable to call or get answers to me email to simply asked for an invoice
Se hospedó 1 noche en noviembre de 2022

2/10 Terrible

Dean

Viaje en grupo
No le gustó: Servicio y personal
Dumped 3 days before big event i was going to
They cancelled 3 days before .Said no more bookings.So poss refugee block booking.May be wrong.But ruined my wkend
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Anita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Kevin

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Hadley

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
We were not the only tired ones!
No facilities at this hotel, very tired looking, but clean and served its purpose - cheap stop mid-journey to sleep and shower only; but bring own toiletries, hairdryer etc. Listing needs to be updated to reflect hotel accurately.
Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Ben

Se hospedó 1 noche en septiembre de 2022

4/10 Malo

mark

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Noisy and cold wouldn’t stay here again
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Mark

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good friendly and helpful staff. Good reasonable room. No food available at hotel, but staff were helpful in recommending places locally.
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Jean

Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Susan

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Rosemary

Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Cliente verificado

Viaje familiar
The stay was fair enough, no difficulties apart from the shower flow being poor.
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Steve

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
On the decline
Friendly staff, owners not keeping Hotel in good condition. Cheap hotel room, just don't expect much - don't pay more than Premier Inn!!
Se hospedó 1 noche en septiembre de 2022

4/10 Malo

Christopher

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Damp & no house keeping
Booked here because of the bar and restaurant which is part of the hotel.. as advertised on their website only to find out it’s all been shut down. So no breakfast or evening drinks etc. luckily the location is good for the beefeater over the road and Chase Gate pub both in walking distance. House keeping was virtually non-existent. Had to go twice ti reception to ask for toilet paper, tea and coffee etc. bathroom extraction was not working so the room was damp for the 4 days we were there.
Se hospedó 4 noches en julio de 2022

6/10 Aceptable

Ian

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Attention to detail
Not bad overall but wanted £20 to check in 1 hour early which we didn’t accept then told bar not even open til 4. Only 1 pillow each only 1 teaspoon for 2 people drinking different things. No bedside lamps etc... yes only little things but compared with other budget hotels like Premier Inn there was a lack of attention to detail and reception not particularly friendly
Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

Lyndsay

Le gustó: Limpieza
It was ok
Very basic and the shower just dribbled out I think £68 pounds was a lot for the room
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Louise

Se hospedó 1 noche en abril de 2022

8/10 Bueno

suzanne

Viaje familiar
Le gustó: Comodidad de las habitaciones
A night away at the Roman Way
The positive Stayed in room 216 the carpet and bed was new…. The mattress great had a good sleep ….lovely white clean fresh towels…… shower lovely and hot with good pressure….. room nice and warm . The negative bathroom in need of total refurbishment……attention to detail with cleaning above height level is needed as air vent over toilet full of dust and thick dust on top of light over bathroom mirror… did not switch the light on as the cord was so dirty. No hairdryer in room did ask at reception for one but they had none….. Furniture in bedroom needs updating Beds only had one pillow provided Long walk to room from reception and all corridors in need of some TLC
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Patricia

Se hospedó 2 noches en abril de 2022

10/10 Excelente

Stefan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Mr d

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
All gd
Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Kevin

Viaje de negocios
Basic
Se hospedó 1 noche en marzo de 2022

2/10 Terrible

Lily

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dirty, damp & tired
Check-in was friendly & polite. The hotel in general was tired & needed a spruce up, but the room was disgusting! A damp, musty smell as you walked in. Dirty carpet with holes in. Dirt & debris on the bed linen. The bathroom wasn't any cleaner, mildew/mould all over the tiles. I checked out & stayed in a hotel up the road, the staff did offer to move me to another room but by this point I just wanted to stay elsewhere. They also wanted to offer me a refund but couldn't because it needed to be authorised from head office.
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Neil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Irma

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Patricia

Se hospedó 1 noche en marzo de 2022

6/10 Aceptable

Shehla

No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2022

2/10 Terrible

Peter

No le gustó: Servicio y personal y comodidad de las habitaciones
Didn’t get a wink of sleep due to the two rooms next to us having an all night session
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Ana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2022

6/10 Aceptable

Robin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
No heating
Only issue i was cold at night sitting in my room had to put a fleece on no heating on all night , but it came on in the morning when i was leaving
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Dommâge
Endroit calme, reposant Nous avions réservés 4 chambres et l'une d'elle, sous l'un des lits (Chambre 113) nous avions trouvé des capsules et ballons usagés, nous avons soumis les images au responsable de l'hôtel qui s'est contenté seulement de nous changer de chambre Pas de geste commercial, ni d'excuse
Se hospedó 1 noche en febrero de 2022

8/10 Bueno

Stephen

Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Richard

Se hospedó 1 noche en enero de 2022

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
The Roman Way is ideally situated for main roads, motorways and shops. The staff are very friendly and helpful. The rooms are spacious, although a little tired.
Se hospedó 3 noches en enero de 2022

6/10 Aceptable

Joa

Se hospedó 1 noche en diciembre de 2021

4/10 Malo

Margaret

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
On arrival at property check in appeared normal.. On entering room the first thing noticed was the curtains which were quite literally falling off. On going to turn heating up it was cold night with snow, found not to be working. Telephoned the number given on information sheet and advised the person of the problem. When receptionist arrived she explained that the boiler had just broken.. Whether this was the case could be argued as it appeared that the radiator needed bleeding. We were taken to another room where the heating was working which seemed strange that only part of the building boiler broken. The room was cleaner and tidier looking than the original room. The bathroom stank of smoke although meant to be no smoking and there were no toiletries. Due to weather conditions no option but to stay. The following morning after checking out the pathway was not cleared and the car park was iced over. Making it dangerous underfoot and to manoeuvre car out. The hotel was informed of concerns. Originally ignoring contact until contacted by Expedia and then message received saying the message will be passed to management who will respond. Nothing. I would not recommend hotel.
Se hospedó 1 noche en noviembre de 2021

6/10 Aceptable

Oona

Viaje en grupo
There was no shower gel or shampoo in the shower and we we roasting as the heating was on full blast and we couldn’t turn it down. Room 114.
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Cameron

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Lovely and cosy lobby and bar area. Staff were amazing, especially Lisa - she was a gem! Rooms could do with a bit of upgrading and a kick of paint. But overall a pleasurable stay for the money.
Se hospedó 1 noche en diciembre de 2021

2/10 Terrible

William

Viaje de negocios
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Not the best overnight
Room was in a different postcode to reception telly didn’t work there was no hot water from the shower and took 5 mins to open the faulty room door
Se hospedó 1 noche en diciembre de 2021

4/10 Malo

Lee

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2021

2/10 Terrible

DEBORAH

No le gustó: Limpieza, servicios, condiciones de la propiedad
First impression was dead flowers in the reception area. My first room was not good enough for a dog to sleep in. When I was moved to a so called refurbished room it was no better. Both rooms had dirty carpets that had not been hoovered for a very long time. No telephone to contact reception. Toilets didn’t flush. Bathroom full of mould. Teacups with no saucers. Curtains hanging off the rails. Lampshades filthy and at an angle. Holes in the wall filled and not painted. Absolutely disgusting. I agree totally with every other reviewer who has given a poor review. It was a disgrace. Do not stay there even if you are desperate.
Se hospedó 3 noches en noviembre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Ash

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2021

4/10 Malo

Steven

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Needs a refurbishment!!!
Very dated and dirty rooms. Staff were excellent though and very helpful. Bar area and reception all okay
Se hospedó 1 noche en octubre de 2021

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not for me on its last legs wont be back prefer to sleep in my car
Se hospedó 1 noche en octubre de 2021

6/10 Aceptable

Bashiru

Viaje de negocios
The access to the motorway and close to amenities.
Se hospedó 2 noches en septiembre de 2021

4/10 Malo

Lesley

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Didn't like anything about this hotel. The room we were first given had flooring that was more black staining than brown carpet. The second room we were given had a bathroom with broken tiles on the floor, a hole behind the taps, broken edging around the toilet surround, and generally bad and botched DIY type decorating. The general areas were tired, mucky and unwelcoming, with a broken window. We were staying only two nights and put up with it because we were seeing relatives and hadn't been able to book another hotel close enough.
Se hospedó 2 noches en octubre de 2021

6/10 Aceptable

S

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

Kathryn

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2021