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Opiniones de Broome Park Hotel

4 out of 5
Broome Park Hotel
Canterbury Road, Barham, Canterbury, England

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 246 de 501 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 154 de 501 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 58 de 501 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 23 de 501 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 501 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

gerardo

Se hospedó 1 noche en noviembre de 2022
Respuesta de Broome Park Hotel , el 27 ene. 2023
Thank you for your review. We hope to welcome you again soon.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Muy buena atención y servicio del equipo. Los baños necesitan mantenimiento y mejora, pero la ubicación y el hotel muy bien. La comida tarda mucho en servir.
Se hospedó 3 noches en febrero de 2019
Respuesta de Broome Park Team, el 12 abr. 2019
Thank you

10/10 Excelente

Anne

Viaje familiar
Le gustó: Limpieza y servicio y personal
An idealic stay close to Lydden Race Circuit for me & my son in a twin room. Beautiful room, infact, more a bedsit studio aptmt which was unexpected. Lovely views of the Kent countryside, also lovely & quiet. Parked right outside the entrance to the hotel too & loved the complimentary touches in the room incl choc chip cookies. All very nice.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Janine

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A lovely old mansion house with plenty of character. We were gory enough to stay in one of the renovated bedrooms which was spacious and clean. Some of the areas of the hotel required modernising and updating but I imagine this was part of the current works. Food was tasty and the grounds well-kept. We would happily return.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Christina

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Linda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The lodges are fab, quiet, well equipped
Se hospedó 5 noches en febrero de 2024

10/10 Excelente

Marilyn

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Robin

Viaje en pareja
Le gustó: Servicios
Lovely staff
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Kieran

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very enjoyable 2 night stay. Lovely setting, staff very friendly and helpful.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Charlotte

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is so clean and the rooms are immaculate. The staff are friendly, polite and nothing was too much bother. It was a perfect stay
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Edward

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Second stay. Exactly what we hoped for.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

thomas

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Great but swimming pool wasn’t open
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Amy

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No quilt cover in sofa bed which was so uncomfortable, we did not get any sleep. Location however was great for the ferry next morning
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Broome Park Hotel
The hotel was very grand with thick carved wooden doors, wood panelling, open fires and wide sweeping staircases. Our room was immaculate and luxurious with shabby chic furniture and a modern bathroom. However we were disappointed to discover the swimming pool was closed, after we had booked a non-refurbished room. Dinner at the hotel was nouveau cuisine and quite expensive. The TV remote had no numbers on it and it took a while to figure out how to get any programs. We were woken at 7 by drilling noise from the room above- this increased and included hammering from 8. The shower seemed very complicated- water coming from both heads at once and freezing cold. We did manage in the end but only after soaking the bathroom floor. Breakfast was excellent but we were surprised to find that checkout time was 10 o’clock
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Jude

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the building - beautiful place and an unusual place to stay. Loved our croque monsieur by the open fire.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Hilary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic hospitality
Amazing place with helpful, kind and cheerful staff - a model for how a hotel should be run.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
A wonderful building to stay, in lots of character, loved our free upgrade room
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Daniel

Le gustó: Servicio y personal
Staff was amazing but need better facilities. Rooms could do with updating
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Eric

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Catherine

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Tess

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Disappointing overall experience. Staff did their best but the property was not clean and the food was particularly poor and expensive.
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Roy

Disappointed
We arrived late in the dark. Hard to find the reception and lodge. Need some serious lighting around the lodges and parking areas. Someone already in our parking space. Stayed in lodge 9. Curtains in the main living room had lots of stains. Sette had stains, the chairs to the dinning table stained and dirty with food. Need a good clean. Main bedroom blind broken. A bit disappointed with this, as it let the lodge down.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Jason

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Lodge stay
Stayed in 1 of the lodges and they are very roomy and well laid out but need some updating. The main hotel is very grand and the swimming pool is lovely and warm
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Scott

Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Robin

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jonathan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very peaceful hotel with beautiful grounds. Perfect for an over nighter of you are channel hopping and want to break the trip up. The lodges are highly recommended
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Vicki, Ashford

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely location
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Marion

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Séjour en famille fin 09/2023
Nous avons passé un excellent séjour au Broome Park Hôtel. Les lodges sont confortables et agréables. Nous avons pu profiter de la belle piscine, faire du practice de golf et même jouer au tennis (même si ce dernier mériterait une petite remise en état).
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Francesca

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Not sure we would return....
Beautiful period house but very tired in parts and not attention to detail with cleaning - dust in corners, etc. Room was extremely dated and needed a total overhaul, was a bit grubby with old, dirty mastic in bathroom, loose tiles, leaking shower screen, broken toilet seat. However, it did appear to be clean. Breakfast was ok but some hot buffet items only just warm. Staff were all helpful and friendly.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Cara, New York

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Both staff I encountered were extremely polite and helpful. All the places to eat at the hotel and surrounding areas closed at 9 even though websites stated much later, so either get something earlier or stop at a gas station on your way in if you are traveling long distances. Property was beautiful. Check out is 10. We got there late and left early, but I would go back for longer.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Kim

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Terry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Select a refurbished bedroom, or go elsewhere!
Spectacular building, excellent welcome and check in. Friendly, helpful staff. Food fine. Bar needs more staff at busy times. Bedroom disappointing! Uncomfortable bed, tiny shower and so noisy! In need of total refurbishment. The standard of our room is the only thing that would stop us returning.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

roderick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Gustavo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Martin

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Highly recommend
The hotel is in a beautiful setting and had fabulous facilities. The building is truly amazing. Our room was tired but they are updating so the score could and should be higher. Meals were good but seemed short staffed and a bit frantic. We will be back.
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Marilea, England

Viaje en pareja
Le gustó: Servicio y personal
I was really disappointed with the breakfast. For sure the management should care about this matter . The area , the food , the presentation, and the poor options, need more effort. But as a compliment I had a delicious Caesar salad night before.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Judith

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

M

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Lodge 7: Vintage Charm (Read: Wear & Tear)!
Upon our arrival at Lodge 7, the exterior gave a promising first impression. However, our stay was overshadowed by a series of disappointments. An unsettling whining noise from the master bedroom en suite was not only disturbing but also audible from outside. The mismatched TV remote in the lounge was a minor inconvenience, but it highlighted a lack of attention to detail. Several light bulbs were out, and the overall condition of the lodge was tatty and worn. The bathroom door failed to close properly, the sofa bed was visibly dirty, the skirting boards were rotting, and the rubber seal was hanging off the main bathroom shower. While we chose not to complain due to our early departure for the Eurotunnel at 5am, it's worth noting our dissatisfaction with the shabby state of the accommodation. We had hoped for a more comfortable and hassle-free stay.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Adel

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Booked a weekend getaway for the family. Being from a busy city it was a lovely retreat from the everyday hussle and bussle. Beautiful grounds with activities for the kids which they really enjoyed. The lodge we stayed in was lovely. We enjoyed it so much we booked to go again soon
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Edgardo

Le gustó: Servicio y personal y condiciones de la propiedad
It is a beautiful property. Quiet and conveniently located with easy access to Canterbury and Dover.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Alice

Viaje familiar
Le gustó: Limpieza y servicio y personal
Callum and the other staff at the Broome Park Hotel couldn’t have been more helpful. Everyone smiled and was friendly and made a fuss of the kids.The hotel building was just stunning, however we stayed in a lodge outside of the hotel and it was very tired with a leaky tap in the bathroom and broken window latch in the twin room. Maintenance came out and secured the window shut as it was a safety risk with two young children in the room. He also then gave us a fan for the room. The breakfast was delicious and again the staff were fantastic and did my daughter some perfect poached eggs. I’m glad we booked the pool as that was lovely especially when we had it all to ourselves.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Robert

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Impressive views, but pretty poor after that..
Impressive outside! Then the inside, dirty laundry stacked by the spiral stairs, swimming pool facilities terrible, no showers or changing booths, all out of order. Breakfast, poor service, sat at 8am, hot food presented sometime about 820 in a random order! Certainly not worth the price
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
prachtige manor verdient betere loodgieter
prachtig oud huis met fijne kamers en goede bediening. Moet wel opgeknapt worden qua watervoorziening. De boiler bij de douche was wel erg lawaaiig. Niet prettig gewoon en een fatsoenlijk bad nemen bleek qua hoeveelheid warm water niet mogelijk bij onze kamer.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Phrancesca

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
What a wonderful place to be!
The staff are wonderful and the building and grounds stunning. The Lodge was very clean and tidy
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Danielle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic stay. Fantastic staff. Loved it here!
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Mei Lan

Se hospedó 1 noche en julio de 2023

2/10 Terrible

Massimo

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Beautiful location poorly managed!
The hotel is located in a splendid park, in an ancient residence, it could seem like a fairytale setting, unless it becomes a horror story. The room reserved for us was practically an apartment, with a living room, a small kitchenette and a bedroom, the furniture is not antique but simply old and run-down, like the carpet and wallpaper. Top floor, therefore very hot, with only one fan to try to lower the very high temperature of the day. Arrived at the hotel, at the reception, check-in practices are quite rapid, except that the rooms don't have numbers but names, not always easy to find. As soon as we got to the room for a shower and a quick change to go out for the evening we discovered that there was no hot water. We go downstairs to complain about the problem, there is nobody at the reception and although the phone keeps ringing, nobody comes to answer and nobody seems to care. We wait for an abundant 15 minutes, until I decide to knock on the ajar door of one of the offices, a man in a black suit appears with the name of the structure, apparently a maintenance technician; I point out the problem of the lack of hot water and he says he will report it. We go back to the hotel after a few hours, but after a check, there is still no hot water. The next morning we go down, this time there are two employees at the reception, I point them out again to the problem of the lack of hot water, they say they will fix it. Let's go to breakfast, really bad. Avoid it!
Se hospedó 1 noche en junio de 2023