Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 225 de 364 opiniones" "
10 - Excelente
225
Puntuación de 8, es decir, Bueno. Basada en 86 de 364 opiniones" "
8 - Bueno
86
Puntuación de 6, es decir, Aceptable. Basada en 24 de 364 opiniones" "
6 - Aceptable
24
Puntuación de 4, es decir, Malo. Basada en 13 de 364 opiniones" "
4 - Malo
13
Puntuación de 2, es decir, Terrible. Basada en 16 de 364 opiniones" "
2 - Terrible
16
9.2/10
Limpieza
9.0/10
Servicio y personal
8.8/10
Servicios
9.2/10
Condiciones de la propiedad
9.0/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Federico
Viaje familiar
4 mar. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
esta bien faltan servicios en la noche
Federico
Se hospedó 1 noche en marzo de 2022
Respuesta de Philip C, el 4 mar. 2022
Thank you for rating our hotel. I am glad that you enjoyed your stay with us. We hope to welcome you back the next time you are in the Pensacola, FL area. Thank you again and have a great rest of your day!
6/10 Aceptable
Federico
Viaje en grupo, Viaje de negocios
1 nov. 2021
Pensé que tenía mejor infraestructura; ser courtyards debía tener otras comodidades y acabados. Parecia más bien un Fairfield inn
Federico
Se hospedó 1 noche en octubre de 2021
Respuesta de Philip C, el 9 nov. 2021
Thank you for taking the time to rate our hotel. I am sorry that you felt our amenities were lacking during your stay. As the newest generation of Courtyard's, our decor and amenities are designed to be unique and easily able to be differentiated as compared to a Fairfield inn.
8/10 Bueno
Thea
Viaje familiar
26 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The refrigerator was too small and the shower needed handholds. The shower had a 3/4 glass panel the rest was open. Water got on the floor. Otherwise it was good.
Thea
Se hospedó 2 noches en abril de 2024
Respuesta de Josh GM, el 26 abr. 2024
Thank you for choosing to stay with us and for sharing your thoughts.Ensuring our guests' comfort and satisfaction is our top priority, and it looks like you had an overall favorable experience. If you have any further comments or suggestions, please feel free to contact me directly. We truly appreciate your patronage and wish you the best.Regards,Josh Leibowitz - General Manager
6/10 Aceptable
Jennifer
21 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza
Jennifer
Se hospedó 2 noches en abril de 2024
Respuesta de Josh GM, el 22 abr. 2024
Dear Jennifer,Thank you for choosing to stay with us and for sharing your rating.Ensuring our guests' comfort and satisfaction is our top priority, and we would love to hear your feedback on our accommodations and service. All reviews are invaluable to us, and if you have any concerns or suggestions, please feel free to contact me directly. We truly appreciate your patronage and hope to have the pleasure of welcoming you back in the future.Warm regards,Josh Leibowitz - General Manager
10/10 Excelente
Debbie
9 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a nice time - would stay here again.
Debbie
Se hospedó 1 noche en abril de 2024
Respuesta de Josh GM, el 9 abr. 2024
Hi Debbie,Thank you for taking the time to reflect positively on your recent stay at The Courtyard by Marriott in Pensacola, Florida. The staff will be thrilled to see your high rating and compliments. We strive for perfection and welcome any additional feedback or suggestions for areas of improvement anytime. Please let us know if we can assist you in the future and we thank you again for choosing our hotel. Sincerely, Josh Leibowitz - General Manager
8/10 Bueno
Samantha
Viaje familiar
9 abr. 2024
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The room was quite nice; however the shower had a good buildup of mold around the bottom. Would've expected better from such a new hotel.
Samantha
Se hospedó 3 noches en marzo de 2024
Respuesta de Josh GM, el 9 abr. 2024
Thank you for bringing this to our attention, Samantha. We will certainly look into your concern and resolve as quickly as possible. We appreciate you being our guest and welcome any additional feedback or suggestions at anytime. Thanks again and we do hope you will consider us again in the future. Sincerely, Josh Leibowitz - General Manager
10/10 Excelente
Gloria
Viaje familiar
25 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly and helpful staff
Gloria
Se hospedó 1 noche en marzo de 2024
Respuesta de Josh - GM, el 25 mar. 2024
On behalf of the Courtyard by Marriott Pensacola West Team, thank you Gloria for the five-star rating and your compliments. We are very serious about providing clean, comfortable rooms, outstanding amenities, and friendly service. Please do not hesitate to contact us with any feedback or suggestions. Thanks again for being our guest and we look forward to seeing you again soon. With kind regards, Josh Leibowitz - General Manager
10/10 Excelente
Vu
18 mar. 2024
Le gustó: Limpieza
Vu
Se hospedó 1 noche en marzo de 2024
Respuesta de Josh GM, el 19 mar. 2024
Good morning, Vu,Thank you for taking the time to reflect positively on your recent stay at The Courtyard by Marriott in Pensacola West, Florida. The staff will be thrilled to see your high rating. We strive for perfection and welcome any additional feedback or suggestions for areas of improvement anytime. Please let us know if we can assist you in the future and we thank you again for choosing our hotel. Sincerely, Josh Leibowitz - General Manager
10/10 Excelente
Crystalina
10 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would stay again
Crystalina
Se hospedó 1 noche en marzo de 2024
Respuesta de Josh GM, el 11 mar. 2024
Hello Crystalina,Thank you kindly for taking the time to leave a five-star rating and your feedback for The Courtyard by Marriott in Pensacola, Florida! Our team takes tremendous pride in ensuring our guests enjoy their comfortable rooms, our outstanding amenities, and a fantastic location. Please do not hesitate to let us know if you have any suggestions or additional feedback at any time. We thank you again and look forward to welcoming you back soon.Kind wishes, Josh Leibowitz - General Manager
10/10 Excelente
Karen
Viaje familiar
8 mar. 2024
Le gustó: Servicios
All went smoothly. I did have to ask for a few more towels, but it was no problem, as I often have to do in almost every hotel where I stay!
Karen
Se hospedó 1 noche en marzo de 2024
Respuesta de Josh GM, el 8 mar. 2024
Hello Karen, Thank you for taking the time to leave such a glowing review of your stay at The Courtyard by Marriott Pensacola West. Our team strives to provide our guests with nothing short of a perfect experience, from comfortable accommodations to top-notch amenities and friendly service. Your recognition means a lot to us. If you have any suggestions on how we can further enhance your future visits, please don't hesitate to reach out to any member of our team. We look forward to welcoming you back soon. Warm regards, Josh Leibowitz - General Manager
10/10 Excelente
Joseph
4 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Joseph
Se hospedó 3 noches en marzo de 2024
Respuesta de Josh GM, el 5 mar. 2024
We are so happy to see you enjoyed your experience at The Courtyard by Marriott in Pensacola, Florida! Thank you, Joseph, for taking the time to reflect positively with a five-star rating. The staff will be thrilled. Please do not hesitate to contact us with any additional feedback or suggestions you wish to provide. Thanks again for being our guest and we hope to see you again soon. Best regards, Josh Leibowitz - General Manager
8/10 Bueno
Elizabeth
Viaje familiar
2 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Roomy. Plenty of power for devices and space for luggage. Most walk in showers get water all over the floor and your is no exception. The shower curtain is set at tub level but drainage could be poor as well.
Elizabeth
Se hospedó 4 noches en febrero de 2024
Respuesta de Josh GM, el 2 mar. 2024
Hello Elizabeth,Thank you for taking the time to leave feedback and a great rating for your recent stay at Courtyard by Marriott Pensacola West. Our team is passionate about providing comfortable rooms for our guests with great service and fantastic amenities. I appreciate you bringing your thoughts to my attention and will look into this immediately. Please let us know if you have any additional suggestions or feedback to best serve you in the future. Kind regards and thanks again for being our guest. Josh Leibowitz- General Manager
8/10 Bueno
Yabriyah
Viaje familiar
24 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was pleased with the available amenities and cleanliness of the hotel. Staff was friendly and accommodating. The only con I have is there was a birthday party in the conference room going on with loud music until last midnight which made it very hard to sleep. Thought hotels would have restricted hues for these type of events. Overall, very nice stay.
Yabriyah
Se hospedó 1 noche en febrero de 2024
Respuesta de Josh GM, el 25 feb. 2024
Dear Yabriyah,On behalf of the Courtyard by Marriott Pensacola West Team, thank you for the great rating and your compliments. We are passionate about providing clean, comfortable rooms, outstanding amenities, and friendly service. We sincerely apologize for any inconvenience caused by noise disturbances during your stay. Rest assured, we will thoroughly investigate this matter and seek ways to enhance our noise management measures.Please do not hesitate to contact us with any additional feedback or suggestions. Thanks again for being our guest and we hope to see you again soon.With kind regards,Josh Leibowitz - General Manager
8/10 Bueno
Marsha
Viaje en pareja, Viaje familiar
12 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed for 3 nights Feb 8-11. Staff was friendly, bed was very comfortable. Most Dining places was within a 10-minute drive. The rooms were spacious and well laid out.
Marsha
Se hospedó 3 noches en febrero de 2024
Respuesta de Josh GM, el 12 feb. 2024
Hello Marsha, Thank you for the wonderful compliments and a high rating as our valued guest at the Courtyard by Marriott in Pensacola, Florida! Our team is thrilled to see you enjoyed your stay and we appreciate your fantastic recognition. We are looking forward to welcoming you back soon. Please feel free to let us know if you would like to share any additional feedback about your visit. Best wishes, Josh Leibowitz - General Manager
10/10 Excelente
Darlene, Port Charlotte
Viaje familiar
5 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wish they Had a free breakfast or even free coffee
Darlene
Se hospedó 2 noches en enero de 2024
Respuesta de Josh GM, el 5 feb. 2024
Hello Darlene,Thank you for the five-star rating and feedback as our valued guest at Courtyard by Marriott in Pensacola, Florida! We do offer delicious food and coffee service for a charge and sorry to see you were not completely happy with our service. Our team hopes you enjoyed your clean, comfortable room and our many amenities. Please let us know if you would like to share any additional feedback about your visit. Best wishes, Josh Leibowitz- General Manager
10/10 Excelente
Scott
19 ene. 2024
loved the location. will book again next year
Scott
Se hospedó 3 noches en enero de 2024
Respuesta de Josh GM, el 19 ene. 2024
Thanks Scott!The Courtyard by Marriott Pensacola West Team is grateful for such a high rating and your wonderful compliments. We take pride in providing our valued guests with clean, comfortable rooms, friendly service, and outstanding amenities. Please feel welcome to contact me directly anytime with additional feedback or suggestions. We look forward to welcoming you back soon! Kindest regards, Josh Leibowitz - General Manager
6/10 Aceptable
Gary
11 ene. 2024
Gary
Se hospedó 1 noche en enero de 2024
Respuesta de Josh GM, el 13 ene. 2024
Dear Gary,We appreciate all reviews and feedback to best serve our valued guests at The Courtyard by Marriott Pensacola West. Our team is passionate about providing a home away from home with comfortable rooms and outstanding amenities. I welcome a direct conversation with you anytime to discuss suggestions to better serve you and our future guests.Regards,Josh Leibowitz - General Manager
10/10 Excelente
Quang
10 ene. 2024
Quang
Se hospedó 2 noches en enero de 2024
Respuesta de Josh GM, el 11 ene. 2024
Thank you kindly, Quang, for the amazing feedback and 10 out of 10-star rating as our valued guest at The Courtyard by Marriott in Pensacola, Florida! Our team is thrilled to see you enjoyed your stay and we appreciate your fantastic recognition. We look forward to welcoming you back in the near future. Best wishes and thanks again. Josh Leibowitz - General Manager
4/10 Malo
Johnshay
9 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I purchased the room including breakfast for a extra fee only just to get there and the breakfast bar was closed
Johnshay
Se hospedó 1 noche en enero de 2024
Respuesta de Josh GM, el 11 ene. 2024
Dear Johnshay,We are sorry to see you were not able to enjoy our breakfast service during your recent stay. I welcome a direct conversation with you to learn more. Our team does hope you enjoyed our clean, comfortable rooms with fantastic amenities in its ideal Pensacola location. We value you as our guest and welcome additional feedback anytime. Respectfully, Josh Leibowitz - General Manager
10/10 Excelente
Tiffany
Viaje familiar
2 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Always a great stay
Tiffany
Se hospedó 1 noche en diciembre de 2023
Respuesta de Josh GM, el 6 ene. 2024
Dear Tiffany,We are thrilled you enjoyed your stay at The Courtyard by Marriott Pensacola West.Our staff is dedicated to providing clean, comfortable rooms with fantastic amenities in an ideal location. Please do not hesitate to let us know if you would like to provide any additional feedback anytime. Thanks again for choosing our hotel and we hope to see you again soon. Happy New Year!Josh Leibowitz - General Manager
10/10 Excelente
Jewel
29 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was extremely helpful!!!!!
Jewel
Se hospedó 3 noches en diciembre de 2023
Respuesta de Josh GM, el 30 dic. 2023
Hello Jewel,The Courtyard by Marriott Pensacola West Team is grateful for your wonderful feedback. We appreciate being recognized for providing comfort and convenience for all our guests. Our staff is happy to see you enjoyed your stay. Thanks again for taking the time to leave your thoughts and please let us know if you need anything.Regards,Josh Leibowitz - General Manager
10/10 Excelente
Jinlu
29 dic. 2023
Jinlu
Se hospedó 1 noche en diciembre de 2023
Respuesta de Josh GM, el 30 dic. 2023
Good morning, Jinlu,Thanks so much for the positive five-star rating! We are happy you enjoyed your stay and grateful you chose The Courtyard by Marriott Pensacola West.Please let me know if you want to share any additional feedback anytime. Thanks again and we look forward to seeing you again soon. Kind regards, Josh Leibowitz - General Manager
10/10 Excelente
Bonifacio, Tampa
23 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bonifacio
Se hospedó 1 noche en diciembre de 2023
Respuesta de Josh GM, el 25 dic. 2023
Hello Bonifacio,Thank you for taking the time to reflect positively on your recent stay at The Courtyard by Marriott in Pensacola West, Florida. The staff will be thrilled to see your high rating. We strive for complete guest satisfaction and welcome any additional feedback or suggestions for areas of improvement anytime. Please let us know if we can assist you in the future and we thank you again for choosing our hotel. Sincerely, Josh Leibowitz - General Manager
10/10 Excelente
Rosa
20 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rosa
Se hospedó 1 noche en diciembre de 2023
Respuesta de Josh GM, el 20 dic. 2023
Thank you kindly, Rosa, for the five-star rating for The Courtyard by Marriott in Pensacola, Florida. We appreciate you as our guest and always welcome feedback and suggestions to best serve you. Have a fantastic holiday season and we all look forward to welcoming you back soon. Kindest regards, Josh Leibowitz - General Manager
10/10 Excelente
Donald
16 dic. 2023
Donald
Se hospedó 1 noche en diciembre de 2023
Respuesta de Josh GM, el 17 dic. 2023
Dear Donald,We are thrilled to see you enjoyed your stay at The Courtyard by Marriott Pensacola West. Our staff is passionate about providing clean, comfortable rooms with fantastic amenities in an ideal location. Please do not hesitate to let us know if you would like to provide any additional feedback anytime. Thanks again for choosing Courtyard by Marriott and we hope to see you again soon. Happy holidays!Josh Leibowitz- General Manager
6/10 Aceptable
Clifford
Viaje en pareja
7 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Starbucks coffee was terrible. The one cup of coffee in the room was even worse. Dont need decaf when traveling, need good coffee!
Clifford
Se hospedó 2 noches en diciembre de 2023
Respuesta de Josh GM, el 8 dic. 2023
Hello Clifford, We are sorry you did not enjoy your coffee and hope you were able to have an otherwise good experience in our hotel. Our team will certainly discuss this matter and look for areas of improvement. We appreciate you taking the time to leave your feedback.Please feel free to contact me anytime with additional thoughts or suggestions. Thanks for being our guest and we hope to see you again the next time you visit Pensacola.Best regards,Josh Leibowitz - General Manager
8/10 Bueno
James
Viaje familiar
7 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable beds. Close to great dining.
James
Se hospedó 1 noche en diciembre de 2023
Respuesta de Josh GM, el 7 dic. 2023
Hi James,Thank you for taking the time to reflect positively on your recent stay at The Courtyard by Marriott in Pensacola, Florida. The staff will be thrilled to see your high rating. We strive for perfection and welcome any additional feedback or suggestions for areas of improvement anytime. Please let us know if we can assist you in the future and we thank you again for choosing our hotel. Sincerely, Josh Leibowitz - General Manager
10/10 Excelente
Cristin
5 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cristin
Se hospedó 1 noche en diciembre de 2023
Respuesta de Josh GM, el 6 dic. 2023
Hello Cristin,We appreciate your 10 out of 10 rating for your recent stay at The Courtyard by Marriott Pensacola West. Our team thanks you for being our guest and is happy to know we exceeded your expectations. We value your opinion to best serve all our guests and welcome any feedback or suggestions you want to share. Thanks again. Josh Leibowitz - General Manager
8/10 Bueno
Teresa
Viaje en pareja
5 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice
Teresa
Se hospedó 2 noches en diciembre de 2023
Respuesta de Josh GM, el 10 dic. 2023
Hello Teresa,Thank you for taking the time to reflect positively on your recent stay at The Courtyard by Marriott in Pensacola West, Florida. The staff will be thrilled to see your high rating. We strive for perfection and welcome any additional feedback or suggestions for areas of improvement anytime. Please let us know if we can assist you in the future and we thank you again for choosing our hotel. Sincerely, Josh Leibowitz - General Manager
6/10 Aceptable
Laura
26 nov. 2023
Le gustó: Limpieza y condiciones de la propiedad
Laura
Se hospedó 4 noches en noviembre de 2023
Respuesta de Josh GM, el 28 nov. 2023
Dear Laura,Thank you for taking the time to leave a rating for your experience as our guest at The Courtyard by Marriott in Pensacola. We appreciate all feedback, suggestions, and concerns so that we may best serve our valued guests. I welcome a direct conversation with you anytime if you would like to add any additional feedback.Thanks for being our guest. Josh Leibowitz - General Manager
10/10 Excelente
Travis Ozar
Viaje en pareja
26 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bistro diner was great! The room was immaculate! I can't wait to come back!
Travis Ozar
Se hospedó 3 noches en noviembre de 2023
Respuesta de Josh GM, el 28 nov. 2023
Hello Travis,The Courtyard by Marriott Pensacola West Team is grateful for your wonderful feedback. We appreciate being recognized for providing comfort for all our guests. Our staff is happy to see you enjoyed your stay. Thanks again for taking the time to leave your thoughts and please let us know if you need anything in the future.Regards,Josh Leibowitz - General Manager
10/10 Excelente
Wayne
23 nov. 2023
Staff very friendly and helpful
Wayne
Se hospedó 1 noche en noviembre de 2023
Respuesta de Josh GM, el 24 nov. 2023
Thank you so much Wayne for the compliments! We are thrilled to see you enjoyed your room and had a wonderful visit as our guest at The Courtyard by Marriott in Pensacola, Florida. Our team strives for perfection, and it is always gratifying to receive praise. Please feel free to contact us anytime with additional feedback or suggestions. Thanks again for being our guest and we look forward to welcoming you back soon. Sincerely, Josh Leibowitz - General Manager
10/10 Excelente
John
14 nov. 2023
John
Se hospedó 1 noche en noviembre de 2023
Respuesta de Josh GM, el 5 dic. 2023
Thanks for this positive feedback, John. We will certainly pass this along to the Courtyard by Marriott Pensacola West Team and we appreciate you taking the time to leave such a high rating. Please feel free to contact me anytime with additional thoughts or suggestions. Thanks for being our guest and we look forward to seeing you again the next time you visit Pensacola.Best regards,Josh Leibowitz - General Manager
10/10 Excelente
Tiffany
Viaje familiar
14 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our go to hotel for visiting with my son. A very nice place to stay and close to his new house.
Tiffany
Se hospedó 1 noche en noviembre de 2023
Respuesta de Josh GM, el 14 nov. 2023
Hello Tiffany, The Courtyard by Marriott Team is grateful for your wonderful feedback. We appreciate being recognized for providing comfort for all our guests. Our staff looks forward to welcoming you back soon to the Pensacola area. Thanks again for taking the time to leave your thoughts and please let us know if you need anything. Regards, Josh Liebowitz - General Manager
10/10 Excelente
Carlentina
Viaje familiar
12 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff is very friendly. Rooms always clean.
Carlentina
Se hospedó 1 noche en noviembre de 2023
Respuesta de Josh GM, el 12 nov. 2023
Dear Carlentina, We appreciate the five-star rating and compliments, and thank you for being our guest at The Courtyard by Marriott in Pensacola, Florida. Our staff will be thrilled to know that you enjoyed your stay and we hope you were able to take advantage of our many amazing amenities. Please let us know if you have any additional feedback or suggestions that you would like to share anytime. Kind regards, Josh Liebowitz - General Manager
10/10 Excelente
Marisa
12 nov. 2023
Marisa
Se hospedó 1 noche en noviembre de 2023
Respuesta de Josh GM, el 5 dic. 2023
Hello Marisa, Thanks so much for taking the time to leave a five-star rating for your recent stay at The Courtyard by Marriott Pensacola West. Our staff appreciates being recognized for providing friendly service, comfortable rooms, and fantastic amenities. We look forward to seeing you again the next time you are in the Pensacola area. Thanks again, Josh Leibowitz -General Manager
10/10 Excelente
richard
Viaje familiar
9 nov. 2023
Convenient to areas traveling and dining. Could offer some free coffee and breakfast.
richard
Se hospedó 3 noches en noviembre de 2023
Respuesta de Josh GM, el 9 nov. 2023
Thank you for the five-star rating and the feedback, Richard! We are happy you enjoyed your recent stay at The Courtyard by Marriott in Pensacola, Florida! Our staff loves seeing happy guests enjoying our comfortable rooms, fantastic amenities, and ideal hotel location! Please let us know if you would like to share additional feedback anytime. Thanks again and we look forward to seeing you again soon! Josh Liebowitz - General Manager
10/10 Excelente
Mohammed
Viaje en pareja
6 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a great experience
Mohammed
Se hospedó 1 noche en noviembre de 2023
Respuesta de Josh GM, el 6 nov. 2023
Hello Mohammed,Thank you for the amazing five-star rating and compliments as our valued guest at Courtyard by Marriott in Pensacola, Florida! Our team is thrilled to see you enjoyed your stay and we appreciate your fantastic recognition. We are looking forward to welcoming you back soon. Please feel free to let us know if you would like to share any additional feedback about your visit.Best wishes, Josh Liebowitz- General Manager
10/10 Excelente
Richard
5 nov. 2023
Richard
Se hospedó 1 noche en noviembre de 2023
Respuesta de Josh GM, el 28 nov. 2023
On behalf of the The Courtyard by Marriott Pensacola West team, thank you, Richard, for your wonderful five-star rating. Please let us know if you have any additional feedback or suggestions to ensure your continued happiness as our guest. We look forward to seeing you back soon. Have a great holiday season and thanks again.Sincerely, Josh Leibowitz - General Manager
10/10 Excelente
Clarence, Pinellas Park
29 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It’s clean! People are friendly!
Clarence
Se hospedó 1 noche en octubre de 2023
Respuesta de Josh GM, el 30 oct. 2023
Hello Clarence,Thank you for the amazing compliments and a five-star rating as our valued guest at the Courtyard by Marriott in Pensacola, Florida! Our team is thrilled to see you enjoyed your stay and we appreciate your fantastic recognition. We are looking forward to welcoming you back soon. Please feel free to let us know if you would like to share any additional feedback about your visit. Best wishes, Josh Liebowitz - General Manager
10/10 Excelente
Jaehyun
25 oct. 2023
Jaehyun
Se hospedó 1 noche en octubre de 2023
Respuesta de Josh GM, el 15 nov. 2023
Hello Jaehyun, We are so happy to see you enjoyed your stay at The Courtyard by Marriott located in Pensacola, Florida. Our team strives for perfection, and it is always gratifying to receive a five-star rating from our guests. Please don't hesitate to contact me anytime with any additional feedback or suggestions. Thanks again for being our guest and we hope to see you again soon. Sincerely, Josh Liebowitz - General Manager
2/10 Terrible
THOMASINA
Viaje familiar con niños
22 oct. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you can find another hotel for your stay please take that option. The night front desk receptionist was unprofessional, and lie to me and my family in regards to getting access to our room. The linens were dirty, they were also always understaffed.
THOMASINA
Se hospedó 2 noches en octubre de 2023
Respuesta de Josh GM, el 23 oct. 2023
Hello Thomasina,Our staff is passionate about providing all our guests with comfortable rooms, friendly service, and fantastic amenities. We are so sorry to see that your experience did not exceed your expectations and that you had an unfavorable interaction with a team member. We wish you the best. Regards,Josh Liebowitz - General Manager
10/10 Excelente
Cathy, Elizabeth City
Viaje de negocios
22 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent property and staff. Very clean.
Cathy
Se hospedó 2 noches en octubre de 2023
Respuesta de Josh GM, el 23 oct. 2023
Thank you, Cathy, for your wonderful compliments and five-star rating! The staff at The Courtyard by Marriott Pensacola West is passionate about providing great service and fantastic amenities. We all appreciate your recognition and are grateful that you chose to stay at our hotel when traveling to Pensacola. Have a lovely rest of your fall season and we will see you soon.Best regards,Josh Liebowitz - General Manager
8/10 Bueno
Douglas
Viaje familiar
20 oct. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
Douglas
Se hospedó 2 noches en octubre de 2023
Respuesta de Josh GM, el 22 oct. 2023
Dear Douglas,Thank you for leaving such a high rating for your recent stay as our guest at the Courtyard by Marriott in Pensacola, Florida! We always love to see happy guests and appreciate you taking the time to recognize our efforts to provide clean, comfortable rooms with wonderful amenities and convenient check-in. Please do not hesitate to let us know if you would like to share any feedback anytime. We look forward to seeing you again soon! Kindest regards, Josh Liebowitz- General Manager
8/10 Bueno
F
Viaje familiar
20 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff was not that helpful
One of the staff sitting at the reception was not that helpful while asking for breakfast.
F
Se hospedó 1 noche en octubre de 2023
Respuesta de Josh GM, el 20 oct. 2023
Thank you for taking the time to leave your thoughts. We apologize for any unfavorable interaction with a team member. I will certainly discuss this feedback and we will look for areas of improvement. Please feel free to contact me directly with any additional concerns. We want all our guests to enjoy their clean, comfortable rooms, and outstanding amenities offered at The Courtyard by Marriott in Pensacola. Best regards,Josh Liebowitz - General Manager
10/10 Excelente
Steven
19 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly and knowledgeable staff, love the shower, very quiet. Nice bar and bistro.
Steven
Se hospedó 1 noche en octubre de 2023
Respuesta de Josh GM, el 19 oct. 2023
Hello Steven,We appreciate the five-star rating, and compliments, and thank you for being our guest at The Courtyard by Marriott in Pensacola, Florida. Our staff will be thrilled to know that you enjoyed your stay and we hope you were able to take advantage of our many amazing amenities. Please let us know if you have any additional feedback or suggestions that you would like to share anytime.Thanks again, Josh Liebowitz - General Manager
10/10 Excelente
Joy
16 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Joy
Respuesta de Josh GM, el 17 oct. 2023
Hello Joy,The Courtyard by Marriott Pensacola West Team is grateful for your wonderful rating for your recent stay with us. We appreciate being recognized for providing comfort for all our guests. Our staff looks forward to welcoming you back soon. Thanks again for taking the time to leave a review and please don't hesitate to let me know if you would like to share any feedback anytime. Regards, Josh Liebowitz - General Manager
10/10 Excelente
Larry Kenneth
Viaje familiar, Viaje familiar con niños
15 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was excellent for my 2 sons and I… great place to stay! My boys really enjoyed the gym!
Larry Kenneth
Se hospedó 2 noches en octubre de 2023
Respuesta de Josh GM, el 16 oct. 2023
Hello Larry,Thank you kindly for the amazing feedback and five-star rating as our valued guest at The Courtyard by Marriott in Pensacola, Florida! Our team is thrilled to see you and your sons enjoyed your stay and we appreciate your fantastic recognition. We look forward to welcoming you back in the near future.Best wishes and thanks again. Josh Liebowitz - General Manager
10/10 Excelente
MARIA LUISA FONSECA
15 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
MARIA LUISA FONSECA
Se hospedó 3 noches en octubre de 2023
Respuesta de Josh GM, el 17 oct. 2023
Dear Maria,Thanks so much for the five-star rating! We are happy you enjoyed your stay and grateful you chose The Courtyard by Marriott in Pensacola, Florida. Please let me know if you would like to share any additional feedback anytime. Thanks again and kind regards. Josh Liebowitz - General Manager
10/10 Excelente
Tiffany
14 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was amazing!
Tiffany
Se hospedó 2 noches en octubre de 2023
Respuesta de Josh GM, el 14 oct. 2023
Thank you kindly, Tiffany, for the compliments! We are thrilled to see you enjoyed your room and had a wonderful visit as our guest at The Courtyard by Marriott in Pensacola, Florida. Our team strives for perfection, and it is always gratifying to receive praise. Please feel free to contact us anytime with additional feedback or suggestions. Thanks again for being our guest and we look forward to welcoming you back soon. Sincerely, Josh Liebowitz - General Manager