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Opiniones de The Commodore Hotel

4 out of 5
The Commodore Hotel
Portswood Road, Portswood Square, V and A Waterfront, Cape Town, Western Cape

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 366 de 742 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 288 de 742 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 56 de 742 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 19 de 742 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 13 de 742 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge

Se hospedó 2 noches en julio de 2023
Respuesta de Gadija , el 8 ago. 2023
Dear Mr. Jorge, Greetings from The Commodore Hotel Thank you for the wonderful rating received. Wishing you awesome year ahead and look forward to welcoming you back to our establishment. Kind Regards Gadija

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Para volver a alojarese en el proximo viaje
Se hospedó 6 noches en septiembre de 2019
Respuesta de Guest Relations, el 4 oct. 2019
Dear valued guest, Thank you so much for your valued feedback and kind words, we are delighted you enjoy your stay. We look forward to welcoming you back sooner rather than later. Kindest regards Gregory Wilson

10/10 Excelente

C

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en septiembre de 2019
Respuesta de Guest Service, el 26 sept. 2019
Dear Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
PARA VOLVER
Se hospedó 6 noches en septiembre de 2018
Respuesta de Muneeb, el 25 sept. 2018
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen Hotel
Hotel bien ubicado. Buena relación precio calidad. Los desayunos son muy buenos así como la atención del personal.
Se hospedó 1 noche en enero de 2018
Respuesta de Guest Relations, el 18 feb. 2018
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Gregory Wilson Guest Relations Department

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen Hotel
El hotel esta ubicado bien. El desayuno es muy bueno y el servicio del personal es bueno. Las habitaciones son amplias y vale la pena pedir una habitación en un piso alto para disfrutar de la vista.
Se hospedó 2 noches en enero de 2018
Respuesta de Guest Relations, el 18 feb. 2018
Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Gregory Wilson Guest Relations Department

6/10 Aceptable

javier, santiago.cl

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Buena ubicacion. Elevador sin funcionar 4 dias.
Las camas duras y pequeñas. Y estuvimos en executive rooms. No dejen cosas de valor en las habitaciones, me sacaron us100 dolares de la billetera, lo informe pero nadie se intereso. Manager ni nadie

10/10 Excelente

Amari, Mallorca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel bien situado. Personal agradable y servicial
Llegada al hotel temprano, 11 de la mañana, nos permiten ocupar la habitación a pesar de que la hora de entrada es después de las 2 de la tarde. Aparcamiento gratis y atendido por los mozos del hotel. Nos hicieron un Up grade de habitación, cortesía de Expedía. hotel muy recomendable por situación, servicio e instalaciones.

10/10 Excelente

Javier f, Cali. Colombia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente opcion
Muy buena opción, excelente ubicación, buen precio

8/10 Bueno

Ines, Buenos Aires

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena eleccion
volveria sin duda , MB desayuno,Buena hab .en cuanto tamaño y comodidades . Elegir en lo posible hab en piso alto mirando patio interior que es muy lindo realmente! A nos.nos dieron un segundo piso sin vista que no es fundamental estando una sola noche seria mejor tener mejor .La ubicacion es ideal ,muy cerca distancia del V & A Waterfront.

10/10 Excelente

Ian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location for easy access to the Waterfront. Warm & welcoming lounge bar and staff. Great breakfast choices. Loved it! :o)
Se hospedó 1 noche en marzo de 2024
Respuesta de Gadija , el 30 abr. 2024
Dear Ian, Greetings from The Commodore Hotel We are delighted with your awesome rating & comments received during your stay with us.Hope you had a wonderful trip filled with memories to last a lifetime! I look forward to welcoming you back :) Kind Regards Gadija

10/10 Excelente

Callum

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel and excellent location
Se hospedó 5 noches en abril de 2024
Respuesta de Gadija , el 29 abr. 2024
Dear Callum, Greetings from Cape TownWe are delighted with your awesome response We look forward to welcoming you back. Kind Regards Gadija

10/10 Excelente

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay. We were there 3 nights. The beds were comfortable, clean rooms, Hotel restaurant had an amazing breakfast buffet and dinner was also good. The staff was very friendly and accommodating and would prepare a to go breakfast for our early morning adventures. we felt safe going out and walking to the store or to the waterfront. We would stay there again.
Se hospedó 3 noches en marzo de 2024
Respuesta de Gadija , el 30 abr. 2024
Dear Lisa, Greetings from The Commodore Hotel We are delighted with your awesome rating & wonderful comments received during your stay with us. Appreciate it Hope you had a wonderful trip filled with memories to last a lifetime! I look forward to welcoming you back :) Kind Regards Gadija

10/10 Excelente

Jody, Cornelius

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent choice for a hotel. It is a 2 minute walk to the V & A harbor but you are out of the hustle and bustle and noise of the harbor. The junior suite was spacious with nice extra touches like cookies and a welcome chocolate on the pillow. They replaced linens every day and water bottles. The breakfast buffet was excellent with hot choices like made to order eggs, excellent fresh fruit and pastries as well as many other things. We ate dinner one night at the hotel and it was excellent. The staff was excellent. So friendly and helpful and always smiling.
Se hospedó 5 noches en abril de 2024
Respuesta de Gadija , el 30 abr. 2024
Dear Jody, Greetings from Cape Town We are delighted with your awesome rating & Comments received during your stay with us and especially your room with treats& the breakfast served daily. Appreciate you taking the time to review us Hope you had a wonderful trip filled with memories to last a lifetime! I look forward to welcoming you back :) Kind Regards Gadija

10/10 Excelente

Jeffrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's close to the V&A area within walking distance, very convenient. Staff is professional and friendly. Food at the restaurant is surprisingly good.
Se hospedó 1 noche en abril de 2024
Respuesta de Gadija , el 29 abr. 2024
Dear Jeffery, Thank you for the AWESOME comments We hope to see you back soon again. Kind regards Gadija

10/10 Excelente

joanne

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Gadija , el 14 abr. 2024
Dear Joanne, Greetings from Cape Town. You awesome with your wonderful rating received We appreciate it, Thank you! Kind Regards Gadija

10/10 Excelente

Grace

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Gadija , el 14 abr. 2024
Dear Grace, You awesome with your wonderful rating received We appreciate it, Thank you! Kind Regards Gadija

8/10 Bueno

Nathalie, lusaka

Se hospedó 1 noche en abril de 2024
Respuesta de Gadija , el 29 abr. 2024
Dear Nathalie, Thank you for the awesome rating received for your stay with us. Hopefully you will visit us again. Kind Regards Gadija

10/10 Excelente

LeeAnn

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
You’re greeted with a warm smile. Very clean property and close to everything. All the staff are super nice, helpful, and willing to help with you anything. Especially at the front desk Andile, he helped my family with any questions, upgrading or any accommodations I needed. This location is perfect to the shops, harbor and have taxis readily available at the front door. Property was super clean and breakfast in the morning was scrumptious. My kids played in the pool, it was clean. I’d definitely recommend this hotel to anyone.
Se hospedó 7 noches en marzo de 2024
Respuesta de Legacy Management , el 7 abr. 2024
Good Day Lee Ann I trust that you are well and had a wounder full trip. We thank you for your feedback and would definitely show our recognition to all staff that made your stay phenomenal as our motto we inspire to leave a legacy. We hope to see you in the future. Regards,

8/10 Bueno

Stephen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well located for the Waterfront, consistently good service
Se hospedó 4 noches en marzo de 2024
Respuesta de Gadija , el 29 mar. 2024
Dear Stephen, Thank you very much for staying with us at The Commodore Hotel. We trust you enjoyed your stay with us and had a safe journey home. Kind regards Gadija

10/10 Excelente

John, Nanaimo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everyone so friendly
Se hospedó 3 noches en marzo de 2024
Respuesta de Gadija , el 14 abr. 2024
Dear John, Greetings from the Mother City :) Thank you for the awesome rating received Love It Kind Regards gadija

10/10 Excelente

Peter

Se hospedó 3 noches en marzo de 2024
Respuesta de Gadija , el 14 abr. 2024
Hey Peter, You awesome with your wonderful rating received We appreciate it, Thank you! Kind Regards Gadija

10/10 Excelente

Susan

Le gustó: Limpieza y servicio y personal
Most of the staff was excellent in being helpful with information. My bathroom looked clean except for one area behind the toliet. Room nice comfortable.bell men were very helpful in all aspects including storing luggage while going to the water port. Breakfast was excellent, bagels and cream cheese woukd be a nice addition to go with the other foods. Excellent variety of fresh fruits of many kinds. I was told all hotels turn off air for about 2 hours, the room got warm and I woke up early due to no air, from 4:00A.M. Till shortly after 6:00 if all hotels have this rule to follow it is what it is. I would strongly recommend this hotel and would stay again.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

JOHN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location was fantastic so close to V & A Waterfront, yet on a quiet street. Room was very clean and comfortable. Staff were always friendly and helpful. The breakfast was the highlight of the day with so much variety of fresh and tasty offerings.
Se hospedó 3 noches en enero de 2024

8/10 Bueno

David, Chichester

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay for a few nights
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024

10/10 Excelente

ROY

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We found the hotel to be comfortable and very well located with excellent staff and service.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Maddison

No le gustó: Servicio y personal y comodidad de las habitaciones
Would give this a miss
Unfortunately the only positive thing about The Commodore is the location. If you like rock hard beds (literally sleeping on the floor would be better) and bad pillows then this is the place for you. The service just wasn’t there for us. Of the 4 nights we were there on three of the days the valet brought out the wrong car for us so we had to wait long periods for our car. It was a plus this was included in our stay but it was never efficient. We had an awful experience at 1.30am with room service knocking on our door to deliver us food. We didn’t order the food and were fast asleep to be woken but them and tell them we didn’t order. After we had finally fallen asleep our phone rang at 2am and it was the room service lady accusing us of lying and saying that we did order room service and why did I send it away. She couldn’t accept that she had made a mistake and recorded the wrong room and ending up hanging up on me. 15 minutes later she called and hung up again. Complaining to the manager the next day, all we received was an apology and that they had a lot of new staff on, it’s not acceptable to be woken at that time and then accused of lying. Do not stay at this hotel, it was an awful experience for us in Cape Town, the only good thing was the location but there are others around.
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Camila Nina

Simplesmente excelente.
Simplesmemte excelente. Superou todas as expectativas. Hotel muito bonito e bem conservado, decoração muito interessante, lindos arranjos de flores na recepção, café da manhã. Área da piscina grande e agradável, com árvores e pássaros. Boa academia com bons equipamentos. Espetacular café da manhã, com muitas variedades de pães, iogurtes, frutas, geleias, pães, frios e pratos quentes. Estação de omelete. Pessoal da equipe agradável e bem treinado, com destaque para a gerente, Petronella, o atendente da portaria/recepção Madoda e a atendente do café da manhã Xoliswa. Eficientes e com amplos sorrisos. A distância do Water front é de dois quarteirões apenas e uns 10 minutos de caminhada do aquário e do ponto de ônibus Hop on Hop off. Adoramos.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Nicola

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good value property and just a short walk from the waterfront
Se hospedó 6 noches en noviembre de 2023

2/10 Terrible

Nicola, Tonbridge

No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Lena

Se hospedó 2 noches en enero de 2024

8/10 Bueno

Frank

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Noisy air conditioning
The air conditioning was extremely noisy with no remote definitely needs an up grade asap
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Joann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 9 noches en diciembre de 2023

10/10 Excelente

Camila Nina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
An amazing hotel
An excellent hotel. A superb breakfast. An amazing pool. Walking distance for a lot of places and to the water front. The Commodore is Near the principal point of bus hop on hop off. Friendly staff. Beautiful flowers at the visible places everyday.
Se hospedó 4 noches en enero de 2024

8/10 Bueno

Lorna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good, great location.
Hotel is a little dated but the location on Portswood Ridge cannot be beaten,
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Mika V.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en diciembre de 2023

8/10 Bueno

Richard

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
tolle Lage, Personal im Restaurant extrem langsam
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Derrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, wonderful staff
Se hospedó 8 noches en diciembre de 2023

8/10 Bueno

Lorna

Le gustó: Servicio y personal
Good option, great location.
When we arrived on Christmas morning, there was no record of our reservation. Once this was sorted, everything was fine.
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

M. Issa

Se hospedó 7 noches en diciembre de 2023
Respuesta de Gadija , el 7 feb. 2024
Dear Issa, Greetings :) Thank you for your WONDERFUL rating We look forward to welcoming you back. Best Regards Gadija

10/10 Excelente

Ahmet

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en diciembre de 2023
Respuesta de Gadija , el 7 feb. 2024
Dear Ahmet, Greetings from Cape Town :) Thank you for your WONDERFUL rating We look forward to welcoming you back. Best Regards Gadija

10/10 Excelente

Mick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely hotel,food excellent and excellent and friendly staff.location couldn’t be better
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Margaret

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Sandiswa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent holiday.
My stay was excellent,the staff were friendly and they were assisting a lot. The food was nice.The hotel was close to all of our activities and it was easily accessible.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Gadija , el 7 feb. 2024
Dear Issa, Greetings :) Thank you for your WONDERFUL rating & Awesome commentsWe look forward to welcoming you back soon again.Best Regards Gadija

8/10 Bueno

Ken

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location. Small hotel with friendly staff. Good price for location.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Gadija , el 20 dic. 2023
Dear Mr. Russell, Greetings from Cape Town We are delighted with your awesome rating received during your stay with us. Hope you had a wonderful trip filled with memories to last a lifetime! I look forward to welcoming you back :) Kind Regards Gadija

8/10 Bueno

Kristina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
God frukost, bra rum. 5 min till WA
Se hospedó 1 noche en diciembre de 2023
Respuesta de Gadija , el 17 dic. 2023
Dear Kristina, Greetings :) We delighted with your AWESOME review. Thank you for taking the time out to review us. Best Regards,Gadija

10/10 Excelente

Yoshiki

Se hospedó 3 noches en diciembre de 2023
Respuesta de Gadija , el 17 dic. 2023
Dear Yoshiki, Greetings from The Commodore Hotel We are delighted with your awesome rating received during your stay with us. Hope you had a wonderful trip filled with memories to last a lifetime! I look forward to welcoming you back :) Kind Regards, Gadija

6/10 Aceptable

Panayiotis

Se hospedó 1 noche en diciembre de 2023
Respuesta de Gadija , el 17 dic. 2023
Dear Panayiotis, Greetings from The Commodore Hotel We are delighted with your awesome rating received during your stay with us. Hope you had a wonderful trip filled with memories to last a lifetime! I look forward to welcoming you back :) Kind Regards, Gadija