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Opiniones de Park Lane Aparthotel

4 out of 5
Park Lane Aparthotel
23-24 Park Place, Cardiff, Wales

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 11 de 22 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 22 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 22 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 22 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 22 opiniones" "

8.8/10

Limpieza

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Prem Kumar

Le gustó: Limpieza y condiciones de la propiedad
It's a comfortable place for stay.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We were thrilled to find this property at a reasonable price and great location during Six Nations. Communication from the property was clear and timely. The shower had been damaged by a previous tenant, so I sent an email to the property and two friendly gents came to fix it within 2 hours. Great response! Queen Street shops and a Tesco are a 10 minute walk away. Central Cardiff arcades are 15-20 minutes away. When we come back we will look to reserve this space again.
Se hospedó 4 noches en marzo de 2024
Respuesta de The Urban Space Team, el 15 mar. 2024
Dear Michael,Thank you so much for such a lovely review, we look forward to welcoming you back in the future.

2/10 Terrible

David

Le gustó: Limpieza y condiciones de la propiedad
Place seemed empty. I was put in room 1. Was noisy all night from ppl passing snd traffic. Would I stay again? No. I d rather pay £100 more to stay in the park gate or Hilton and have a good nights sleep.
Se hospedó 2 noches en febrero de 2024
Respuesta de The Urban Space Team, el 8 feb. 2024
Dear David,Thank you for taking the time to leave us this feedback - all feedback helps us better our experience for future guests!apologies for the lack of sleep due to the noise.

10/10 Excelente

Fiona

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2022

2/10 Terrible

Marco

Se hospedó 2 noches en abril de 2022

8/10 Bueno

Mazhar

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great stay and location. The only thing room too hot and not possible to drop temperature.
Se hospedó 5 noches en marzo de 2022
Respuesta de Urban Space, el 29 mar. 2022
Dear Mazhar, Thank you for your feedback, we will look into the provisions we provide. Kind regards, Urban Space

8/10 Bueno

Marsha

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Very central with good self catering amenities
Se hospedó 2 noches en marzo de 2022
Respuesta de Urban Space, el 29 mar. 2022
Dear Marsha, Thank you for your feedback and hopefully we will see you again in the near future. Kind regards, Urban Space

10/10 Excelente

Vitor Manuel Cordeiro, London

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very convenient location and easy to walk everywhere.
Se hospedó 3 noches en febrero de 2022
Respuesta de Urban Space, el 9 feb. 2022
Dear Vitor, Thank you for your feedback and hopefully we will see you soon. Kind regards, Urban Space

4/10 Malo

Clare

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
We were given the wrong key code and had difficulty getting into the property. When we tried to phone the office of Parklane by Urban space nobody answered. Once we were into the property we had to take turns having a cup of tea as there was only 3 mugs, there were 4 of us. 1 of the mugs looked like it had been used by the previous occupier as a toothbrush holder there was grime and toothpaste dribbling down the side of the mug which had not been washed and put back in the cupboard! We couldn’t get hold of the management company by phone as every time it rang it just disconnected so I emailed them, they then sent somebody round to bring another mug and did a quick clean of the property.However the place was still an absolute disgusting state even after a quick clean. There was food left in the freezer from the previous occupier and costume jewellery left in the second bedroom which was obviously from the previous occupier, the bathroom hadn’t been cleaned at all it was disgusting, the shower caddy had a buildup of black grime from what appears to be months of dirt, the microwave oven/oven hadn’t been cleaned and was full of crumbs and splattered food on the side, the skirting boards had fluff and dust all over them as did the floor the cooker hood was thick with grime and my daughters white socks were black on the bottom from the floor not being cleaned. We were unable to get hold of the Management company.Expedia were looking into this however they haven’t replied in a month
Se hospedó 2 noches en diciembre de 2021
Respuesta de Liz, el 8 feb. 2022
Dear Clare, I appreciate that it has taken sometime for you to have a response, however we did reply to Expedia on the 12th of January in response to your complaint. I am sure that they will be in touch with you shortly. Kind regards Liz Urban Space

10/10 Excelente

Charlotte

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2021
Respuesta de Urban Space, el 5 ene. 2022
Dear Charlotte, Thank you for your feedback and we are glad you enjoyed your stay! Kind regards, Urban Space

10/10 Excelente

Gabsile

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Pristine rooms
My stay at Parklane Aparthotel was amazing. The apartments are very well located in Cardiff, very close to parks, museum, shopping centre, entertainment, train station. Even though in a busy area but the facility was safe and is very well kept. Rooms are spotless clean! With nice self service,fully equipped kitchen with eating area, a shower and toilet, desk and very comfortable bed. Ironing items are provided in each room as well as a hair dryer.
Comfortable&spacious bed
Fully equipped kitchen with utensils
Stove and microwave/grill
Toilet
Se hospedó 3 noches en noviembre de 2021
Respuesta de Urban Space, el 3 dic. 2021
Dear Gabsile, Thank you for your feedback! Kind regards, Urban Space

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Really clean, comfortable and spacious. A little noise at times but a decent nights sleep.
Se hospedó 2 noches en octubre de 2021
Respuesta de Urban Space, el 3 dic. 2021
Dear Jason, Thank you for your feedback! Kind regards, Urban Space

8/10 Bueno

Darren

Viaje de negocios
Se hospedó 4 noches en octubre de 2021
Respuesta de Urban Space, el 3 dic. 2021
Dear Darren, Thank you for your feedback! Kind regards, Urban Space

8/10 Bueno

Barry

Le gustó: Limpieza y comodidad de las habitaciones
Good location, recommended !
Very clean studio-type place to stay. Yes it was comfortable. There is some (but not much) free weekend on-street parking fairly nearby, in the Salisbury Road area. The main parts of the city centre a easy walking distance. Our main drawback was it being a bit costly and communication about the self entry was initially lacking
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Liliana

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The room/studio was really nice and clean. We had everything we needed.
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

robert

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Apartment
Good location close to center had everything in for a short stay
Se hospedó 3 noches en agosto de 2021

2/10 Terrible

Charlie

Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Se hospedó 3 noches en julio de 2021

8/10 Bueno

Kelly

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Apartment was great , perfect for what we needed it for , location was perfect and would book again.
Se hospedó 2 noches en junio de 2021
Respuesta de Megan, el 21 jul. 2021
Thank you for your response and I am glad you enjoyed your stay. We look forward to seeing you again.

2/10 Terrible

Chloe

No le gustó: Limpieza y comodidad de las habitaciones
Please AVOID this place!! Cleanliness was ZERO!
Please don't waste your hard earned money on this place. There are plenty of other places in Cardiff for the same price, if not lower price, to stay and are far better than here! The check in was easy to understand as per the emailed instructions, and was a good way of a contactless check in. We can't fault that. The room was dirty upon arrival, with crumbs on the floor, dirty towels, bugs in the bathroom, dirty shower screen, dirty sinks and taps in both the bathroom and kitchen, absolutely disgustingly dirty kitchen utensils and utensil holder, no bin bags in either bin, and the smell of the place was utterly horrendous. I've had to wash every single thing we took away with us upon returning home as the smell lingering on everything was awful! Hotels.com contacted tbe property owner on our behalf who said they would send housekeeping to 'rectify' the issues with cleaning, however it made absolutely zero difference to the cleanliness as the 'new, clean' towels we were given were covered in black marks and the room was still no cleaner. The bed was the most uncomfortable thing I have ever tried to sleep on. I honestly think a bench in the park opposite would have been better! We also had someone letting themselves into our room numerous times during our stay, without as much an explanation as to who they were!! Not great considering the current Covid situation! We don't know who they were, what they wanted, or if they were Covid free! Which has made us very angry!
Se hospedó 4 noches en diciembre de 2020

10/10 Excelente

Josephine

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Stay here
The staff here are phenomenal. It was absolutely lovely, a genuine pleasure
Se hospedó 3 noches en noviembre de 2020