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Opiniones de Solina Beach & Nature Resort

3.5 out of 5
Solina Beach & Nature Resort
Along Balasan-Carles Provincial Road, Brgy. Guinticgan, Carles, Carles

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 31 de 56 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 20 de 56 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 56 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 56 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 56 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Edgar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were spacious, clean and well-maintained. The beds were very comfortable and the amenities were great.
Se hospedó 2 noches en febrero de 2024
Respuesta de Daren of Solina, el 20 mar. 2024
Hi Edgar, Thank you for taking the time to share your positive feedback with us! We're glad to hear that you found our rooms spacious, clean, and well-maintained. Ensuring a comfortable and enjoyable stay for our guests is always our top priority, so we're happy that you found the beds comfortable and enjoyed our amenities.We hope to have the pleasure of welcoming you back for another wonderful stay in the near future! Take care aways & God Bless!

10/10 Excelente

Felix

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Island hopping
Nice little spot
Se hospedó 1 noche en febrero de 2024
Respuesta de Daren of Solina, el 15 feb. 2024
Hi Felix, Thank you for your kind words! We're glad you enjoyed your stay at our little spot. Hope to welcome you back soon! Take care always & God Bless!

10/10 Excelente

Rodrigo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s a nice,clean beach resort in the area,very friendly staffs and accommodating,the bungalow style hotel room was clean,complete with clean washroom,nice sliding door to the front patio overlooking the beach!
Se hospedó 2 noches en enero de 2024
Respuesta de Daren of Solina, el 15 feb. 2024
Hi Rodrigo, Thank you for your wonderful review! We're thrilled to hear you enjoyed our clean beach resort, friendly and accommodating staff, and the comfortable bungalow-style hotel room with a clean washroom. The front patio overlooking the beach sounds good! We look forward to serving you again. Take care always & God Bless!

6/10 Aceptable

Anders

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 3 noches en diciembre de 2023
Respuesta de Daren of Solina, el 12 ene. 2024
Hi Anders, Thank you for sharing your feedback with us. We value all comments from our guests, and we'd love to learn more about your experience. If there are specific areas where we can improve and enhance your satisfaction, please feel free to provide additional details. Your insights are essential to us, and we appreciate your time in helping us better our services. Again, thank you for choosing to stay with us.

10/10 Excelente

Alaisa Cielo, Taguig City

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Daren of Solina, el 12 ene. 2024
Hi Alaisa Cielo, Thank you for your perfect rating! We're glad to hear that you had a fantastic experience at our resort. If there's anything specific you loved or any feedback you'd like to share, we'd be glad to hear more about it. We appreciate your positive rating and hope to welcome you back for another wonderful stay! Take care always & God Bless!

10/10 Excelente

Ma. Charito

Se hospedó 2 noches en septiembre de 2023
Respuesta de Tiffany, el 2 oct. 2023
Thank you for rating us 5 stars. We hope we exceeded your expectations. Have a good day and God bless!

8/10 Bueno

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Two night stay
We (three adults and 1 tween) had initially booked for just one night in the 'glorified tent' type of accommodation. It contained 4 double (closer to single) beds and suited us fine, no complaints. Two of us took in the Gigantes Island hopping tour (a must see if you come to Carles Iloilo). We decided to extend our stay at Solina for an extra night but our type of unit was fully booked so we had to take the more conventional cottage style unit. It cost approx. 1,300 php more but it was larger and had a nicer patio with a pool and beach view so was worth it. The only negatives I found with this resort during our stay was the early morning noise of a pool side zumba class (pounding music at 6am, which ceased after we notified reception) and the construction of a new building which commenced at 7am. I mentioned to my wife that perhaps the staff felt obligated to ensure that we make the most of our days there, hence the early morning 'alarms'. And the beers could have been colder. Everything else was fine. The staff were always helpful and we were allowed an early check-in. We will definitely return.
Se hospedó 1 noche en julio de 2023
Respuesta de Daren of Solina, el 3 ago. 2023
Hi Paul,Thank you for leaving us a review. We're so glad you were able to visit us and Gigantes Island. Our team is always working to offer the best service to our guests. I'll be sure to share your comments with my colleagues to ensure we continue to improve on delivering services. We apologize for any inconvenience the construction has brought about during your stay with us. Our staff's friendly nature is usually the high point of a guest's stay and we hope to deliver the same to everyone. Thank you again and hope to see you back!

10/10 Excelente

joy anne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Daren of Solina , el 29 may. 2023
Hi Joy Anne, We're happy you had a great time during your stay with us. We appreciate you rating us 5 star. We look forward to your visit for more enjoyable memories. Thank you again & God Bless!

8/10 Bueno

Gera

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de Daren of Solina, el 29 may. 2023
Hi Gera, We thank you for choosing to stay with us. We appreciate you dropping us a review. We hope to have you back soon. Take care always & God Bless!

10/10 Excelente

ROLANDO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Daren of Solina, el 13 mar. 2023
Hi Rolando, Thank you so much for giving us the best rate. We are happy that you enjoyed your stay with us. We hope to have you again soon. Thank you & God Bless!

10/10 Excelente

maria ricci

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I made two separate bookings due to change in plans. The balay reyna was just perfect for 4. The kamalig is okay as well. My family was fine that they were able to experience both types of accommodation. They had a blast.
Se hospedó 1 noche en febrero de 2023
Respuesta de Daren of Solina , el 1 mar. 2023
Hi Maria, Thank you for choosing us your family relaxing getaway! We are very glad that we were able to provide you with the accommodation and service you expected from us. We hope to have you again here. Take care always & God Bless!

10/10 Excelente

maria ricci

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My family had a great time together. Food was great and the property is just perfect for family bonding. The beach, pool, food, and friendly staff made it a trip to remember. Check in was easy and no hassle.
Se hospedó 1 noche en febrero de 2023
Respuesta de Daren of Solina, el 1 mar. 2023
Hi Maria,We're happy you had a great time during your stay with us. We appreciate you leaving a positive review for us. We look forward to your visit for more enjoyable memories. God Bless!

8/10 Bueno

Gera

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very clean resort. My family and myself enjoyed our stay. Friendly and very helpful staff works at Solina Beach Resort...
Se hospedó 2 noches en agosto de 2022
Respuesta de Daren from Reservations , el 12 ago. 2022
Hi Gera, Thank you so much for staying with us and for leaving us a positive feedback. We will surely share this message to our hardworking and ever friendly staff. We're so glad to know that you enjoyed your time. We hope to see you back soon! Take care always & God Bless!

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2019

10/10 Excelente

Albanytraveler, Albany New York

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fairly new ...great pools...good food but needs more breakfast options locale and international food
Se hospedó 2 noches en marzo de 2020

8/10 Bueno

Eva

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Stayed 2 nocs ,there was nothing to do after 1 day.
Se hospedó 2 noches en febrero de 2020

8/10 Bueno

I

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful place
It’s a beautiful place to visit and spend wonderful time with family. The food was delicious as I love seafoods.
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Dave, Naples, Florida

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The proximity to the beach, pool, restaurant, frnot desk. All just a short walk. Great location
Se hospedó 3 noches en diciembre de 2019
Respuesta de 👱‍♀️ Daren of Solina, el 25 dic. 2019
Hi Dave. We appreciate it that you saw the effort that went into making sure that all the good things that we offer are close to one another. It's great to have guests like you, and we look forward to seeing you again. Sending positive vibes,

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great restaurant with excellent food and staff are very courteous
Se hospedó 2 noches en noviembre de 2019
Respuesta de 👱‍♀️ Daren of Solina, el 25 dic. 2019
Hello, Thank you for staring with us and we're happy to have met your expectations, from our sumptuous food selection to our ever courteous staff! See you back soon! Sending positive vibes,

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza
Nice ambiance for relaxing but need to add more food choices. There's only 1 resto in the resort and no other decent restos around the area. Food taste needs improvement as well, very bland. There are also stray dogs in the resort so its not safe to leave your food in the balcony of your room.
Se hospedó 2 noches en octubre de 2019
Respuesta de Daren of Solina, el 25 dic. 2019
Hello! Thanks for choosing Solina for your relaxing getaway. We do offer buffet options to satisfy your tastebuds should you prefer. We also send our apologies for the stray dog sighting but we assure you that it was an isolated incident. Our resort covers 7.5 hectares of land and we will make sure our staff and security keep unwanted elements out for your peace of mind. We hope to see you back soon! Sending positive vibes, Daren of Solina

10/10 Excelente

ROLANDO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Ennymar

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Everything is okay except that roof is leaking. We had to call the personnel to fix the leak and change the bed sheets.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Daren, el 22 sept. 2019
Hi Ennymar, Thank you for choosing to stay at Solina and for allowing us to correct the issue for your convenience! We hope to see you back again! Sending positive vibes, Daren of Solina

8/10 Bueno

MWV

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff has great customer service. They offer a complimentary slice of a birthday cake with candle and provide birthday background music. Their villa is spacious and beautiful. The pool is nice. They offer delicious and different daily breakfast buffet menu .The bonfire was a nice amenity for families with kids. The surrounding iis beautiful and well maintained. The downsides are: the following : Their beach is quite a disappointment. You have to wear beach shoes or sandals to strolll or swim. Since the restaurant is open, the flies are a problem. Their van service trip one way is expensiive irregardless of the distance within the city. If you ask for the van service, they don't pick you up in your room or villa unless you asked for it. They need to have some informations handy if a customer asked for example fthe schedule of the nearest church,etc. Overall, it's still a nice place to relax.
Se hospedó 3 noches en julio de 2019
Respuesta de Daren of Solina, el 12 ago. 2019
Hi MWV, Thank you very much for the thoughtful review of Solina! We sure hope the birthday celebrant enjoyed as much as the whole family. :) We do our very best to make sure we can accommodate all requests, even bon fires! Unfortunately, like many Philippine tourist destinations, beaches in the mainland town are not as beautiful as beaches in the islands. This is why we aways encourage our guests to visit Gigantes for the best beach experience you can enjoy! We will definitely consider your suggestions and we apologize for your inconvenience. Rest assured, we take every suggestion seriously for the improvement of our services. Should you require a chat with our manager, our lines are open and we'll be glad to hear your feedback. We hope to see you and your family back at Solina! Sending positive vibes,

10/10 Excelente

Cris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great for a quick weekend getaway with family
Our overall stay was comfortable and very relaxing. Pros: Hotel staff are very helpful and corteous. Buffet breakfast is good. Clean and stylish facilities. Cons: Location is 3hrs away from the city and the beach area is not good for swimming.
Se hospedó 2 noches en julio de 2019
Respuesta de Daren of Solina, el 12 ago. 2019
Hi Cristina! We're grateful that your family chose Solina for a quick getaway. Thank you for the kind words about our staff and breakfast buffet, and we're glad we've helped make your stay comfortable and relaxing. While we do understand that you might not prefer our beaches and that our place is a lengthy ride away, we hope our pools and the overall peaceful environment more than made up for it. We'd love to have you again here. Sending positive vibes,

4/10 Malo

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en julio de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wifi service please... it's almost nonexistent that my supposed real time posts and energetic stay turned into a sorta spiritual retreat. Glad to have a book in hand...oh well...
Se hospedó 1 noche en junio de 2019
Respuesta de Daren of Solina, el 12 ago. 2019
Hi there. Thank you for the four-star rating you gave us! We apologize for the issues with the Wi-Fi, and this is something we've been constantly requesting the telecom companies to improve on. And while we think that spiritual retreats and relaxing vacations with a book in hand are positive things, we do want to provide you with great service, so we will do our best to offer you strong Wi-Fi when you come back at Solina. Sending positive vibes,

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en junio de 2019

10/10 Excelente

Rowena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very satisfied guest!
The stay was great, staff very accommodating, service very good and place excellent. Highly recommended to discerning guests. Felt like time in not enough to explore the resort itself.
Se hospedó 2 noches en mayo de 2019
Respuesta de Daren of Solina, el 25 jun. 2019
Hi Rowena, We are very glad that we were able to provide you with the accommodation and service you expected from our resort and staff! We sure hope to see you again! Did you visit Islas de Gigantes? Tell us about it and share your photos with us on Facebook. :) Sending positive vibes,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en mayo de 2019

6/10 Aceptable

Cliente verificado

Viaje en pareja
Checked into Front desk and had no issues. Asked about Gigantes boat tours and front desk person gave a number to call. Not being from Philippines there was no way I can contact boat tours companies too schedule a boat tour for Gigantes. Asked if they could at least dial number and they said they could not. Since a major draw of the area is these boat tours they should either have a company they work with or the assist people staying at Solina resort to get on tours. To me this is a big Fail on this resorts part. They will take you to your rooms via golf cart from front desk. When checking in this went good. Other times I waited 10 minutes and no cart showed up after front desk called for one. I walked about 5 minutes to my room near water. Another fail where rooms are a distant away. My room was a higher end room. We called front desk from room about internet and we were told only could only access internet at the restaurant. Got the password at the restaurant. Fortunately I could access internet still in my room. Why front desk didn't know this is another fail. Toilet seat was loose on toilet and one bolt was missing. I could see missing washer on floor. I was able to tighten one of the bolts so it was usable. I put washer on top of toilet. After 3 days there washer was still on toilet and it was never fixed or reported by cleaner of room. I can tell Solina is trying to make themselves as a top end resort but they are failing in customer service.
Se hospedó 3 noches en abril de 2019
Respuesta de Daren of Solina, el 25 jun. 2019
Good day. We appreciate your thoughts and opinions about your stay at Solina, and we'll keep in mind the things you've shared with us—we consider every review for our improvement. We apologize for any inconvenience, and please feel free to reach out to management so that we can resolve this matter for a better experience on your part. We hope to have you again here and give you a better time the second time around. Sending positive vibes,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Solina is perfect for a weekend get away with family and friends
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Bienvenido

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best choice
Excellent
Se hospedó 3 noches en abril de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2019

8/10 Bueno

nelson, passi city, iloilo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
i like the feeling of closeness to nature and the pollution free environment. may be they should do something to improve the internet signal its very slow.
Se hospedó 2 noches en marzo de 2019
Respuesta de Daren, el 13 abr. 2019
Hi, Nelson! At Solina, we do strive to put you close to nature with our overall resort experience, from the fresh environment to the top-notch facilities. This closeness to nature has put us far from strong Internet signals, but we are constantly urging the telco providers to improve the service in our area. That way, for your next escapade at Solina, you can share it online without fuss. Nevertheless, thank you for choosing us! Sending positive vibes, Daren of Solina

10/10 Excelente

Aykut

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2019

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a very family themed place so it is easy for all to enjoy
Se hospedó 1 noche en febrero de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Well provided amenities in our accommodation, excellent food and friendly staff. Well-kept surroundings as well. Would definitely recommend to others.
Se hospedó 1 noche en enero de 2019

10/10 Excelente

MARIA Cristina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The best
Solina is the best. Be back here again soon.
Se hospedó 1 noche en enero de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios, condiciones de la propiedad
The young staff always would say hello whenever they saw you. It's a clean and nice resort.
Se hospedó 1 noche en diciembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
best resort hotel in mainland Carles
The resort and hotel is the best in the area! The staff (from reception to housekeeping) are amazing and well-trained in customer service. There is no wifi in the reception,rooms and cabins, only in the restaurant and pool area. The cabin tents are overall clean aside from the sawdust pile from ants or termites in the bathroom door corner. This must have been overlooked by the cleaners. The food in the restaurant was great too. We came in December when the beach was stretched far out because of low tide. But they have a very nice well-maintained pool to compensate for that. Overall, we had a very good experience.
Se hospedó 1 noche en diciembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2018

8/10 Bueno

Indy, Quezon City, Philippiines

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was cozy. Howver, they still need to have more food selections in their restaurant. They can put handles in the toilets for the seniors. The staff should remove/ get the dishes after room service.
Se hospedó 2 noches en octubre de 2018
Respuesta de Daren, el 12 nov. 2018
Hello Indy, Thank you for choosing Solina! We're glad you feel cozy in our resort. We also appreciate your feedback regarding our service. Please rest assured that we are enhancing the accessibility of our facilities and the food selection of our restaurant. As for the room service, we have addressed this matter with our staff to ensure that you have an even more wonderful time during your next visit. Thanks again! Sending positive vibes, Daren of Solina

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2018

10/10 Excelente

Bing, Iloilo Philippinea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It’s a beach front hotel with excellent amenities, clean rooms and heated swimming pools and jacuzzi. Beds are comfortable. Golf cars are available to take us around although you can also walk around. The internet however is not so good.
Se hospedó 1 noche en octubre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A Relaxing Weekend Well Spent
Our stay at Solina Resort was nothing short of awesome! The whole place is well-kept. Our room resembled a tent but with the amenities of a standard hotel room. Beds were comfy, bathroom clean, and ambiance right for what we were expecting. No Wi-Fi in the rooms and mobile network coverage intermittent, but we were fine with that as we knew what we'd come here for. Beach was okay and gave a good view of the sunset. The downside of having all this privacy is that it is far from the town center. The resort, however, has everything one would need without leaving the place. The pool is clean as well and is occupied by kids during the day so adults would have more time to relax late in the afternoon or at night. Renting bikes was free for 2 hours. Staff were courteous and able to help us with our needs. Buffet breakfast was delicious. Pity we didn't get to stay longer. I would definitely recommend and come back.
Se hospedó 2 noches en septiembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was such a good holiday for us! Food taste was excellent! Nice amenities in the room but needs mini bar. Staffs are nice and friendly but needs to be more attentive and pro active. Ambiance of the place is so relaxing but landscape and beach needs to improve more. To sum up our experience, it was great! Thank you Solina! We will be back!
Se hospedó 1 noche en septiembre de 2018
Respuesta de Solina Beach and Nature Resort, el 18 sept. 2018
Hi Sir/Mam, we are glad to know that you enjoyed your stay at Solina Beach and Nature Resort. We would like to thank you for the kind words and rest assured that all your comments and suggestions will be noted as this will greatly help us in improving services to our guests. We are also looking forward to welcome you again in the resort. Thank you so much!