Área de parrilladas y picnic

Opiniones de Red Roof Inn & Suites Carrollton, GA–West Georgia

2 out of 5

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 85 de 194 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 49 de 194 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 29 de 194 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 194 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 19 de 194 opiniones" "

8.2/10

Limpieza

8.2/10

Servicio y personal

7.2/10

Servicios

7.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en abril de 2021
Respuesta de Ken, el 26 may. 2021
Thank you

10/10 Excelente

JMon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Recordo, Rediresponse Specialist, el 5 may. 2024
Hey JMon,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ROCK HILL. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. It's great to see you were pleased with our amenities.Thank you again for your review. It would be our pleasure for you and your family to repeat another great experience with us in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Excelente

JMon

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
New soap & lotion dispensers are an excellent addition to the rooms. Always love bringing my family to the RedRoof in Carrollton.
Se hospedó 1 noche en abril de 2024
Respuesta de Recordo, Rediresponse Specialist, el 5 may. 2024
Hey JMon,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ROCK HILL. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. It's great to see you were pleased with our amenities.Thank you again for your review. It would be our pleasure for you and your family to repeat another great experience with us in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

6/10 Aceptable

Dawn

Se hospedó 1 noche en marzo de 2024
Respuesta de Sharma RediResponse Specialist, el 15 abr. 2024
Dear Dawn,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 Excelente

Karen

Le gustó: Limpieza y servicio y personal
Liked- staff were very friendly ; furniture, bedspread and linens looked new. Didn't like - no elevator; pool and fitness room closed at 9 pm
Se hospedó 1 noche en marzo de 2024
Respuesta de OnielRediresponse Specialist, el 17 mar. 2024
Hi Karen,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Carrollton, GA–West Georgia. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our staff. However, our apologies for all inconveniences. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excelente

Manuel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s very good
Se hospedó 1 noche en febrero de 2024
Respuesta de Olivia RediResponse Specialist , el 15 feb. 2024
Thank you, Manuel, for telling us about your stay at the Red Roof Inn & Suites Carrollton, GA–West Georgia. It is so rewarding to read that you had a great encounter with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 Excelente

Jacqueline

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great and peaceful!
Se hospedó 2 noches en enero de 2024
Respuesta de Adraine Rediresponse Specialist, el 31 ene. 2024
Dear Jacqueline,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA. We are happy to read that you found everything on your stay to be great and that our hotel was peaceful. Positive feedback like yours is always welcome as it is our aim to try to improve our guest experience.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 Bueno

Charles

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Chevanese RediResponse Specialist, el 22 ene. 2024
Thank you, Charles, for being our guest at the Red Roof Inn & Suites Carrollton, GA–West Georgia. We value you as a our guest and welcome your 4/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excelente

Kade

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed the stay. Wasn’t THE most quiet hotel I’ve ever stayed in but it is a very solid option for the area.
Se hospedó 1 noche en enero de 2024
Respuesta de Sharma RediResponse Specialist, el 15 ene. 2024
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA. Kade, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our hotel met your needs and you enjoyed your stay. However, I am sorry for any inconvenience caused due to the noise disturbance you mentioned. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Red Roof Management

10/10 Excelente

Brooke

Se hospedó 1 noche en diciembre de 2023
Respuesta de Carla RediResponse Specialist , el 2 ene. 2024
Hello Brooke, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Carrollton, GA–West Georgia and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

10/10 Excelente

Dawn

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great servive great place
The friendly professional gentleman in front checked us in & went above & beyond to make sure we were comfortable & had everything we needed for our stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chevanese RediResponse Specialist, el 29 dic. 2023
Thank you, Dawn, for your recent review of your stay at the Red Roof Inn & Suites Carrollton, GA–West Georgia. We appreciate your positive rating and are happy to hear you had a great experience with us, especially regarding friendly, and professional front desk staff. At Red Roof, we always enjoy hearing about the lasting impression our staff left on our guests.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 Bueno

Patricia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
You get what you pay for
Well you get what you pay for . Nice staff though . Good accommodations for the money and I was on a budget
Se hospedó 4 noches en diciembre de 2023
Respuesta de Dannielle Rediresponse Specialist, el 21 dic. 2023
Dear Pharah,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the nice staff, good accommodation and great value for price. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the futureSincerely,Red Roof Management

8/10 Bueno

Brandie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The owner or manager Don was pretty cool and friendly. Other front staff was certainly not as hospitable. If it wasn’t Don, we got made to feel like a compete bother if we asked for anything (we were there for a week.) Zero breakfast or snacks but the pool was nice for the kiddos. Good location with a lot near by. Would stay again but needs some maintenance with plumbing asap.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Kamaria RediResponse Specialist, el 7 dic. 2023
Dear Brandie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our staff to be friendly, location to be good, and all the other positive features highlighted. However, I sincerely apologize for the encounter you had with our staff, the lack of breakfast and the other issues which hindered your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

2/10 Terrible

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Gross
Mold on ceiling in bathroom, stains on sheets, entire hotel had a strange smell, outdoor pet area not cleaned up at all. Would not recommend
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kamaria RediResponse Specialist, el 5 dic. 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the possible mold you described, the lack of cleanliness of the sheets and the other issues highlighted which hindered your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

8/10 Bueno

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were very good for a budget hotel. Good sleep. For what it is, it was very good.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Kamaria RediResponse Specialist, el 29 nov. 2023
Dear Mark,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,KamariaRed Roof ManagementRediResponse Specialist

6/10 Aceptable

Gregory

No le gustó: Servicios y condiciones de la propiedad
Nothing
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kamaria RediResponse Specialist, el 23 nov. 2023
Hello Gregory, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA and I appreciate your 3/5 score following your stay at Red Roof. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

2/10 Terrible

Clay

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My employee was covered in bed bugs during his stay.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Xao Red Roof Management RediResponse Specialis, el 19 nov. 2023
Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Carrollton, GA–West Georgia, Clay. It was displeasing to read that your employee's experience did not meet the expectations met. You stated that the listed insects hindered the stay. Any issue related to pest alerts is quickly addressed through the Pest Control company that we work with, as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

8/10 Bueno

James

Viaje con mascota
Le gustó: Limpieza y condiciones de la propiedad
Clean, nice, reasonable priced for what was there.
Se hospedó 1 noche en octubre de 2023
Respuesta de OnielRediresponse Specialist, el 30 oct. 2023
Hi James,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Carrollton, GA–West Georgia. It is so rewarding to read that you were satisfied with our hotel's cleanliness and prices. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof Management Rediresponse Specialist

6/10 Aceptable

Mary

Viaje con mascota, Viaje familiar
Rooms need maintenance specifically bathrooms, but overall good for the price
Se hospedó 8 noches en octubre de 2023
Respuesta de OnielRediresponse Specialist, el 30 oct. 2023
Hi Mary,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Carrollton, GA–West Georgia. It's nice to read that you took liking to our prices, however, you indicated that the rooms could use some work especially in the bathroom. At RedRoof we strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRedRoof Management Rediresponse Specialist

8/10 Bueno

frankie

Le gustó: Limpieza
kind of dark area. hotel designed as old style. tight corridor and spiral stairs. rooms wer good though.
Se hospedó 1 noche en octubre de 2023
Respuesta de Oniel Rediresponse Specialist, el 30 oct. 2023
Hi Frankie,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Carrollton, GA–West Georgia. I'm glad you were satisfied with the room you were assigned. However, please accept our apologies for any inconvenience during your stay. On your visit stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

8/10 Bueno

ROBERT

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de LaTunde Murrant. Rewards Specialist, el 25 oct. 2023
Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

6/10 Aceptable

Shanna

Se hospedó 1 noche en octubre de 2023
Respuesta de LaTunde Murrant. Rewards Specialist, el 25 oct. 2023
Hello Shanna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Bueno

Scot

Se hospedó 2 noches en octubre de 2023
Respuesta de Toni-Ann RediResponse Specialist, el 15 nov. 2023
Hello Scot,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 Terrible

Merlecia

Se hospedó 1 noche en octubre de 2023
Respuesta de Dannielle Rediresponse Specialist, el 5 nov. 2023
Hello Merlecia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 Malo

Gina

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not worth your time
I would not recommend this property. The air quality was hard to breathe. The bath towels were very thin and one was still grayish from dirt. These towels were so thin from overuse and had to be extremely old. There was pee in the toilet when we walked in. It’s a fight to ensure the door stays closed and if you use the deadbolt then it’s a fight to open the door. There are sketchy people walking around the hotel floors with no shoes on all hours of the night. Thin walls so you hear everything.
Se hospedó 1 noche en octubre de 2023
Respuesta de Xao Red Roof Management RediResponse Specialis, el 19 nov. 2023
Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Carrollton, GA–West Georgia, Gina. I am sorry that your experience did not meet your expectations. You stated that the bath towels were thin and that the toilet was unclean upon entry, which hindered your stay. As such, your feedback may be taken into account.Thanks to your feedback, Red Roof can work towards making the necessary changes. I wish you all the best in your future travels.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

2/10 Terrible

Lashay

Se hospedó 1 noche en octubre de 2023
Respuesta de Linton Red Roof Management RediResponse Specialist, el 5 oct. 2023
Hello Lashay,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our team at Red Roof hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LintonRed Roof ManagementRediResponse Specialist

10/10 Excelente

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel review
Older hotel but has been renovated. Large rooms and comfortable. Only downside is no elevator.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kamaria Red Roof Management RediResponse Speciali, el 3 oct. 2023
Dear Lisa,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA . It's great to see that we earned your 5/5 score. However, I sincerely apologize for the upkeep of the location. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

10/10 Excelente

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is an old property, however, it is updated and the rooms are very nice. No carpet in the rooms, which makes it look nicer, and clean. The room was clean! The staff at check in were very nice. One important thing you need to know is this property does NOT have an elevator!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Linton Red Roof Management Rediresponse Specialist, el 1 oct. 2023
Dear Deborah,Thank you for telling us about your recent visit to RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA. It's rewarding to read that our clean rooms and nice staff pleased you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Our staff at Red Roof look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

10/10 Excelente

Erin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Liked everything
Se hospedó 2 noches en septiembre de 2023
Respuesta de Sharma RediResponse Specialist, el 24 sept. 2023
Dear Erin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA. It's good to hear that you liked everything resulting in a 5/5 score.Once more, thank you for your review. Red Roof hope to continue to provide great experiences for you.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 Excelente

Wendell

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
All went well. No problem
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tianna RediResponse Specialist, el 5 sept. 2023
Hello Wendell,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn & Suites Carrollton, GA–West Georgia. It is so rewarding to read that everything went well throughout your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,TiannaRediResponse Specialist

10/10 Excelente

Denise

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was very clean and super nice staff.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Tianna RediResponse Specialist, el 5 sept. 2023
Hello Denise,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn & Suites Carrollton, GA–West Georgia. It is so rewarding to read that you enjoyed the spotlessness of your room and hospitality of our staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,TiannaRediResponse Specialist

8/10 Bueno

Stephen

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice quiet property
Se hospedó 1 noche en agosto de 2023
Respuesta de Sharma RediResponse Specialist, el 29 ago. 2023
Dear Stephen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & CARROLLTON GA-WEST GEORGIA. I am to hear that you found our hotel to be nice and quiet resulting in a 4/5 score.Once more, thank you for your kind words. We hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

8/10 Bueno

Stephen

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice quiet property
Se hospedó 1 noche en agosto de 2023
Respuesta de Sharma RediResponse Specialist, el 29 ago. 2023
Dear Stephen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & CARROLLTON GA-WEST GEORGIA. I am to hear that you found our hotel to be nice and quiet resulting in a 4/5 score.Once more, thank you for your kind words. We hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

4/10 Malo

cheistina

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No sleep
The toilet in my room ran all night. Then the upstairs walked and stomped around till the early hours in the morning
Se hospedó 1 noche en julio de 2023
Respuesta de Oniel Rediresponse Specialist, el 31 jul. 2023
Hi Cheistina,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Carrollton, GA – West Georgia. You indicated that the toilet ran all night and there were others stomping above your room, please accept our apologies for any inconvenience. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,OnielRediresponse Specialist

10/10 Excelente

Judy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location
Se hospedó 1 noche en julio de 2023
Respuesta de Chevanese RediResponse Specialist, el 25 jul. 2023
Hello Judy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Carrollton, GA – West Georgia. We sincerely appreciate your comments and are happy to hear that you enjoyed the location of our property, which resulted in a 5/5 rating. We aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,ChevaneseRediResponse Specialist

10/10 Excelente

ann

Se hospedó 1 noche en julio de 2023
Respuesta de Chevanese RediResponse Specialist, el 25 jul. 2023
Hello Ann, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Carrollton, GA – West Georgia and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

10/10 Excelente

Melanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Oshane RediResponse Specialist , el 26 ago. 2023
Dear Jeremiah, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CARROLLTON. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 Excelente

Patrick, Harrisonburg

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A great little hotel at good prices. The owners obviously take pride in their establishment. If ever passing through there again, I would definitely repeat my stay.
Respuesta de Oniel Rediresponse Specialist, el 3 jul. 2023
Hello Patrick,Thank you for taking the time to share your feedback regarding your experience. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our hotel and its good prices. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,OnielRediresponse Specialist

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, but you get what you paid for
Very clean. But, I wasn’t aware the hotel didn’t have an elevator. Even though it was only 2 floors, my 75 year old mother had trouble with the stairs. Also, some pretty shady characters were hanging around outside. Also, overheard stories in the lobby between the clerk and another guest about police coming and serving warrants there regularly.
Se hospedó 2 noches en mayo de 2023
Respuesta de Linton Rediresponse Specialist , el 18 may. 2023
Dear Valued Guest,We are sorry to hear your recent experience at the Red Roof Inn & Suites Carrollton, GA – West Georgia did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback.Sincerely,LintonRediresponse Specialist

10/10 Excelente

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We reserved our room last minute. We were absolutely impressed by the smell and the look of cleanliness in and around the hotel. The staff was very helpful and respectful. I would definitely recommend Red Roof Inn to others!
Se hospedó 1 noche en mayo de 2023
Respuesta de Linton Rediresponse Specialist , el 11 may. 2023
Dear Kelly,Thank you for telling us about your recent experience at the Red Roof Inn & Suites Carrollton, GA – West Georgia. It's rewarding to read that clean rooms, pleasant smelling room and helpful staff met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRediresponse Specialist

10/10 Excelente

Loretta

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This facility is a nice place to stay staff is very friendly they go the extra mile to make sure your stay is great. The only thing I don't like is they have no breakfast options.
Se hospedó 7 noches en abril de 2023
Respuesta de Linton Rediresponse Specialist , el 10 may. 2023
Thank you for sharing your review, Loretta. Our staff at the Red Roof Inn & Suites Carrollton, GA – West Georgia appreciate your feedback following your recent visit. It's so rewarding to read that our friendly staff met your expectations, prompting your 5/5 score. You indicated that the breakfast was not to your liking. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRediresponse Specialist

10/10 Excelente

Tiffany

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
We stayed for a ball tournament and they were very nice to us!!!
Se hospedó 1 noche en mayo de 2023
Respuesta de Linton Rediresponse Specialist , el 9 may. 2023
Thank you for sharing your thoughts, Tiffany. Our staff at the Red Roof Inn & Suites Carrollton, GA – West Georgia appreciate your feedback following your recent visit. It's so rewarding to read our location was the ideal choice for your travel plans. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRediresponse Specialist

8/10 Bueno

Mary

Se hospedó 1 noche en mayo de 2023
Respuesta de Linton Rediresponse Specialist , el 9 may. 2023
Dear Mary,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Carrollton, GA – West Georgia and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

2/10 Terrible

Kristen

Se hospedó 1 noche en abril de 2023
Respuesta de Recordo Rediresponse Specialist, el 25 abr. 2023
Hello Kristen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA and I are sadden by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RecordoRediresponse Specialist

4/10 Malo

Dedric

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2023
Respuesta de Abigail Rediresponse Specialist, el 30 mar. 2023
Hello Dedric,Thank you for taking a moment to complete our survey regarding your stay at the Red Roof Inn and Suites Carrollton GA- West Georgia. We are disappointed to see that your stay did not meet your expectations that prompted a 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AbigailRediresponse Specialist

8/10 Bueno

Farrand

Viaje de negocios, Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2023
Respuesta de Abigail RediResponse Specialist, el 29 mar. 2023
Hello Farrand,Thank you for sharing your experience at the Red Roof Inn and Suites Carrollton GA- West Georgia appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

2/10 Terrible

Jerry

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023
Respuesta de Abigail RediResponse Specialist, el 27 mar. 2023
Hello Jerry,Thank you for taking a moment to complete our survey at the Red Roof Inn and Suites Carrollton, GA- West Georgia. We are sorry that your experience did not meet your expectations that prompted a 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

10/10 Excelente

Joyce

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2023
Respuesta de Adraine RediResponse Specialist, el 23 mar. 2023
Hello Joyce,Thank you for taking a moment to complete our survey. The staff and I at the Red Roof Inn & Suites Carrollton, GA – West Georgia appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine RediResponse Specialist

8/10 Bueno

Dexter

Se hospedó 1 noche en marzo de 2023
Respuesta de Adraine RediResponse Specialist, el 18 abr. 2023
Hello Dexter,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Carrollton, GA – West Georgia and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediResponse Specialist

10/10 Excelente

Dexter

Se hospedó 1 noche en marzo de 2023
Respuesta de Adraine RediResponse Specialist, el 18 abr. 2023
Hello Dexter, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Carrollton, GA – West Georgia and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist