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Opiniones de Home2 Suites By Hilton Cedar Rapids Westdale

3 out of 5
Home2 Suites By Hilton Cedar Rapids Westdale
4000 Westdale Parkway SW, Cedar Rapids, IA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 20 de 32 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 8 de 32 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 32 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 32 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 32 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

8.0/10

Servicios

9.6/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Laura G., el 25 may. 2024
Thank you for the 5 out of 5 rating. This always brings us joy to know a guest enjoyed their stay!

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were big. Beds were comfortable. Great stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de Laura G., el 16 may. 2024
Thank you Robert for the 5 out of 5 rating. We're glad you enjoyed your stay with us.

6/10 Aceptable

Isaac Njimoluh

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, servicios
The facility look nice
Se hospedó 2 noches en mayo de 2024
Respuesta de Laura G., el 25 may. 2024
We're humbly sorry we couldn't exceed expectations. The hotel is making small changes every day to improve what we offer. We're glad you stayed with us and hope to have you again.

8/10 Bueno

Matthew

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay
Se hospedó 2 noches en abril de 2024
Respuesta de Laura G., el 22 abr. 2024
Thank you for your review! Here at the Home2 Suites, we strive for the best for our guests.

10/10 Excelente

Tammy

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
handicapped room was very well situated. bed was not on stilts so was very easy to get into for disabled person.
Se hospedó 3 noches en marzo de 2024
Respuesta de Laura G., el 1 abr. 2024
Thank you, Tammy. We're so pleased you enjoyed your experience with us. We look to exceed all needs and requests all our guests have. We're delighted you enjoyed your stay with us.

10/10 Excelente

Arthur

Se hospedó 1 noche en febrero de 2024
Respuesta de Laura G., el 26 mar. 2024
Thank you for the 5 out of 5 rating! We're thrilled you enjoyed your stay with us here at the Home2 Suites. Come back again!

6/10 Aceptable

NyTroyana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Internet/ cable was not working. I even changed rooms and it still didn't work properly
Se hospedó 1 noche en febrero de 2024
Respuesta de Laura G., el 16 feb. 2024
Our humble apologies about the "internet/cable". The hotel is making improvements everyday so we can reach that 110%. We thank you for your stay with us and hope to have you back with us again.

8/10 Bueno

Amanda

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Would recommend
Overall would stay again. Nice place. Service when ready to check out was slow as I stood at the desk waiting for someone to come to the desk for a good 10 min but otherwise it was a good stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Laura G., el 9 feb. 2024
Thank you so much for the 8 out of 10 rating! We always appreciate your input and going to make the improvements for the hotel performances. Thank you for staying at the Home2 Suites in Cedar Rapids.

10/10 Excelente

Kris

Se hospedó 2 noches en enero de 2024
Respuesta de Laura G., el 3 feb. 2024
Wonderful! The hotel is always thrilled to find out about a positive experience. Thank you Kris.

10/10 Excelente

Thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was one of the most modern hotels we’ve ever stayed in. We enjoyed the room completely.
Se hospedó 1 noche en enero de 2024
Respuesta de Laura G., el 30 ene. 2024
Thomas, thank you for taking the time to rate the hotel. It's always thrilling to hear of a wonderful experience with us.

10/10 Excelente

Diana, Cedar Rapids

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
New - Very nice
Se hospedó 1 noche en enero de 2024
Respuesta de Laura G., el 30 ene. 2024
Diana, fantastic news! Thank you so much for your feedback.

10/10 Excelente

Susan Kay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing
Se hospedó 1 noche en enero de 2024
Respuesta de Laura G., el 30 ene. 2024
Thank you for the fantastic review. Your stay experience is important to us.

10/10 Excelente

Elizabeth

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beds were comfortable. Suite was huge and we had plenty of room. Shower was hot and clean. Great staff. Pool was not open but we hadn’t planned on using it.
Se hospedó 2 noches en enero de 2024
Respuesta de Laura G., el 25 ene. 2024
Thank you so much for the 5 out of 5 rating! We're so glad you enjoyed your experience with us here at the Home2.

10/10 Excelente

Angela

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Laura G., el 22 ene. 2024
Thank you for the 10 out of 10 review. We're thrilled you enjoyed your stay here at the Home2.

2/10 Terrible

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hidden pet fee
I just got hit with a $75 pet fee, even though nothing was listed on your site about such fees. Please refund in the amount of $75 and update your listing.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura G., el 25 dic. 2023
Hello James, we're sadden to learn we did not exceed expectations for your stay. Please refer to under the policies under the Expedia website and home2 cedar rapids website.Thank you for staying with us here at the Home2 Suites. We hope to have you again.

6/10 Aceptable

Angela

Viaje en pareja
Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura G., el 22 dic. 2023
Thank you for taking the time to rate our establishment. We hope to have you back again!

10/10 Excelente

Justin

Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura G., el 24 dic. 2023
Thank you for the 5 out of 5 rating Justin. We're excited you enjoyed your stay with us. Come back again!

8/10 Bueno

Drew

Se hospedó 1 noche en octubre de 2023
Respuesta de Laura G., el 22 dic. 2023
Thank you Drew for the 8 out of 10 review. We hope to have you back with us again soon!

10/10 Excelente

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Spacious rooms and nice fitness room
Nice clean and new hotel. Fitness room has dumbbells up to 75 pounds and great ventilation. Good coffee in the lobby.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Laura G., el 14 nov. 2023
Thank you Ryan! We're so excited you enjoyed your stay with us. Come again!!

10/10 Excelente

JEFFRY, QUEEN CREEK

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
More than exceeded our expectations, highly recommend! Probably the finest stay we’ve ever had in our years of travel. Staff is awesome, friendly and helpful. I really can’t say enough good about them. Property and surrounding area is clean and well lit. Felt very safe.
Respuesta de Laura G., el 22 oct. 2023
This is wonderful. We are excited about your experience. Thank you!!

8/10 Bueno

Kevin

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Laura G., el 16 oct. 2023
Thank you for the review. We are always excited to hear how your stay was. Stay with us again soon.

10/10 Excelente

Cliente verificado

Viaje de negocios
Nice stay
New, clean and had everything I needed.
Se hospedó 2 noches en octubre de 2023
Respuesta de Laura G., el 10 oct. 2023
Thank you for the review. We're pleased you enjoyed your stay with us.

8/10 Bueno

Traci

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel room was very nice and clean. Breakfast was good and everyone was friendly. Our only problem was that we had no tv the entire stay. They were having connection problems.
Se hospedó 3 noches en octubre de 2023
Respuesta de Laura G., el 10 oct. 2023
Thank you Traci for your review, our humble apologies about the connection issues with the tv. We try our best to give the best experience possible, and working hard every day to update all concerns.

8/10 Bueno

Martin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome
Was great
Se hospedó 1 noche en septiembre de 2023
Respuesta de Laura G., el 4 oct. 2023
Thank you Martin for your input, we are pleased you enjoyed your stay with us at the Home2 Suites. Come stay with us again!

10/10 Excelente

Veronica I

Le gustó: Limpieza
Se hospedó 2 noches en septiembre de 2023
Respuesta de Laura G., el 15 sept. 2023
Thank you for the 5 out of 5 review! We're delighted you enjoyed your stay with us here at the Home2 Suites.

10/10 Excelente

Angie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Baseball Tournament Weekend
We stayed in this hotel last weekend. The hotel had just opened literally the day before. Brand new! Service was great. Hotel was wonderful and laid out perfectly! Still working out a few quirks but that is to be expected. Lots of space in our room and close to many things. We will be back. Keep being awesome!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Laura G., el 9 sept. 2023
Angie, we are absolutely delighted that you enjoyed your stay here with us and wished to share the experience! Our team is always looking for ways to bring forth the best possible hospitality and we always value the feedback.

8/10 Bueno

shari

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed the first 2 nights they opened. Everything is new and beautiful, however still some work to do. The WiFi was TERRIBLE and the TV rarely worked. The outlets on my side of the bed didn’t work. The water pressure was horrible, they picked a cheap shower head. Breakfast was decent but there was no microwave and no way to reheat the omelets and breakfast sandwiches. It was quiet and it’s in an ok part of Cedar Rapids. Would stay again if room prices come down.
Se hospedó 2 noches en agosto de 2023
Respuesta de Laura G., el 9 sept. 2023
Shari, thank you for your input. The hotel has recently just opened and a brand-new building. Our team is working hard one day at a time to update everything. Thank you for staying at the Home2 Suites by Hilton and have a good day.