Fishing

Reviews of Executive Suites

2.5 out of 5
Executive Suites
200 Monk St, Chapleau, ON

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 53 reviews" "
Rating 8 - Good. 19 out of 53 reviews" "
Rating 6 - Okay. 10 out of 53 reviews" "
Rating 4 - Poor. 5 out of 53 reviews" "
Rating 2 - Terrible. 2 out of 53 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley

Traveled with family
Liked: Cleanliness, room comfort
Absolutely love it!
Love it at this hotel when i go and visit my family. Great tonhave kids in, with multi functional kitchen and also with the restaurant next door, having the option to be able order food and either eating inside or they will bring it r8ght to your door. Super friendly staff and very happy with the stays when i go out to chapleau with my kids.
Stayed 2 nights in Dec 2023
Response from Paul on 30 Dec 2023
Thank you so much Kim, for choosing the Executive Suites for your stays in Chapleau and Bienvenue Restaurant for your meals, can't wait till your next visit.

10/10 Excellent

julie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Paul on 30 Dec 2023
Thank you so much for your stays with us, will see you again soon.

10/10 Excellent

Gilles

Stayed 7 nights in Oct 2023
Response from Paul on 1 Nov 2023
Thanks for your stays with us

8/10 Good

David

Traveled with family
Stayed 3 nights in Oct 2023
Response from Front Desk on 15 Oct 2023
Hello David, and thanks for extending your stay for the third time, we are glad you liked our rooms, will see you next hunting season.

8/10 Good

David

Traveled with family
Stayed 1 night in Oct 2023
Response from Front Desk on 15 Oct 2023
Thanks David for rebooking again with us, have a wonderful day, and let us know if you need anything

8/10 Good

David

Traveled with family
Stayed 3 nights in Oct 2023
Response from Front Desk on 15 Oct 2023
Hello David, we are glad you enjoyed your stay with us, will see you next time.

10/10 Excellent

Robert J

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, friendly staff
Stayed 2 nights in Sep 2023
Response from Boulos on 15 Oct 2023
Thank you Robert, see you next time.

6/10 Okay

PAT

Traveled with group
Liked: Cleanliness, amenities
This was the second time we were here. Our room was next door to the restaurant so lots of banging going in and out. Breakfast was not free as listed and they would give us a $5 discount but still charged $3 for a coffee. They are doing lots of renovations.
Stayed 1 night in Aug 2023
Response from Paul on 15 Oct 2023
Thanks Pat for always staying with us, we offer free continental breakfast value 5, which guests using it as a discount to order full breakfast if they wish. please mention to restaurant staff that you are a guest to get a complimentary coffee next time.

6/10 Okay

Rodney

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

PAT

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were a bit surprised when on the site said Free breakfast and then were told we got $5 off instead.
Stayed 1 night in Jul 2023
Response from Front Desk on 19 Jul 2023
Thanks Pat for choosing executive suites as your prefer accommodation in Chapleau, and yes, we offer free continental breakfast worth 5, with the option to upgrade to any full breakfast of your choice and get 5 discount.

4/10 Poor

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities
Too many stairs
Stayed 1 night in Jun 2023
Response from Paul on 19 Jul 2023
Thanks craig for your stays with us, please let us know if you want a room with no stairs, and we will try to accommodate your request if available.

8/10 Good

Ven

Stayed 1 night in Apr 2023
Response from Paul on 19 May 2023
Thanks Ven, will see you next time

6/10 Okay

Alanna

Traveled with family
Liked: Amenities
The property itself looked a little rough from the outside, however the rooms are the perfect size with the living room and full kitchen downstairs and bedrooms & bathroom upstairs. My beds were both brand new and very soft. The restaurant there was also very good, and fast. There was only one towel set per room which isn’t enough when the rooms each sleep two. The cleanliness of the units were not the greatest, I know they were busy but there was food left in my fridge and dirty QTips left in the garage can in the bedroom.
Stayed 2 nights in Feb 2023

8/10 Good

Valerie

Stayed 3 nights in Dec 2022
Response from Boulos on 1 Jan 2023
Thanks Valerie for coming back to Chapleau this year, I hope you had a great time with family :)

10/10 Excellent

julie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in when we got there there was barely any heat in the townhouse they brought a heater which was great. The food was amazing and the staff made us feel welcome!
Stayed 1 night in Dec 2022
Response from Paul on 1 Jan 2023
Thanks Julie for your visit and your stays with us, we are glad to hear you enjoyed all our services and the meals from our new restaurant :)

4/10 Poor

Vladimir

Traveled with family
Disliked: Amenities, property conditions & facilities
Even though we booked a room/apartment with breakfast included, we were only given a $5 per person discount on the breakfast and had to pay for the rest. Expedia agent offered little help. The room smelled like mold, the floors were sticky. The beds were comfortable and clean.
Stayed 1 night in Aug 2022

8/10 Good

Keith

Stayed 1 night in Aug 2022
Response from Paul on 29 Aug 2022
Thanks Keith for staying in Executive Suites, will see you next time

4/10 Poor

Noah

Business traveler
Disliked: Cleanliness, room comfort
Misleading Photographs
The lakeside photographs are misleading as these are photographs of the downtown waterfront, which is not at all associated with this property. The rooms were disgusting - my sheets were stained and the bed had both dirt and hair in it.
Stayed 4 nights in Aug 2022

8/10 Good

Jack

Liked: Cleanliness, amenities, property conditions & facilities
All ok
Stayed 1 night in Jul 2022

8/10 Good

Patricia

Stayed 1 night in Jul 2022
Response from Paul on 24 Jul 2022
Very glad to get the wonderful review, we hope we will do even better on your next visit

10/10 Excellent

Diane

Stayed 1 night in Jul 2022
Response from Front desk on 24 Jul 2022
Thank you so much Diane for your reservations, we are glad you enjoyed your stays at executive Suies

10/10 Excellent

Mary

Stayed 2 nights in Jun 2022
Response from Front Desk on 20 Jun 2022
Hello Mary, Thanks for your stays with us and the great review, we are glad to meet and exceed your expectation, Will hope to see you again soon :)

6/10 Okay

John

Stayed 3 nights in Apr 2022
Response from Paul on 3 May 2022
Hello John and thanks for your stays with us.. I hope to get a message from you with more details about your last visit,,, we will work hard to make sure of your complete satisfaction on your next visit :)

10/10 Excellent

Vladyslav

Stayed 2 nights in Dec 2021

6/10 Okay

Mary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Furniture was basic.
Stayed 1 night in Oct 2021
Response from Paul on 15 Oct 2021
Thanks Mary for your stays with us at Executive suites.. Enjoy the rest of your day, Will see you next time..

2/10 Terrible

Timothy

Stayed 2 nights in Sep 2021
Response from Front Desk on 3 Oct 2021
Hello Tim, our front desk waited for your arrival but no one show up.. I understand your frustration for you couldn't make it this time... I hope you able to travel to Chapleau on a later day

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Suite is excellent for a family. Lots of room downstairs, including kitchen. Two bedroom upstairs, each has a queen bed. Whole suite was clean and comfortable, most important, it’s inexpensive.
Stayed 1 night in Sep 2021
Response from Boulos on 29 Sep 2021
Thanks George for your stays at executive suites.. cheers

8/10 Good

Michael

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021
Response from Paul on 29 Sep 2021
Hi Michael, thanks for 8 stars :)

6/10 Okay

Donald

Stayed 1 night in Aug 2021
Response from Paul on 29 Sep 2021
Hi Donald, thanks for your stays in Chapleau.. will see you next summer

2/10 Terrible

Brandon

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
Quick & easy check-in. There was a good size kitchen to prepare our meals. Good quality wifi. Plain & simple it met our needs for an over night stay.
Stayed 1 night in Jul 2021
Response from Paul on 18 Jul 2021
Thanks for your stays with us, it is our pleasure to provide the best quality hospitality….

10/10 Excellent

Anita

Stayed 1 night in Jul 2021
Response from Paul on 5 Jul 2021
Hi Anita, thanks for your stays at executive suites… will see you back on next time

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, room comfort
A home away from home
The outside of the building isn’t visually appealing BUT once you step inside the suite it is nice. There is a stove, microwave, full-size fridge, coffee maker, kettle, toaster etc all there for your convenience. The living area is spacious with a futon, chair and t,v.
Stayed 1 night in Apr 2021
Response from Maro on 3 Apr 2021
Thank you for high rate review and for staying with us on all your trips to Chapleau, during the last few years, since we opened. Your support is very inspiring :)

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The facility offered great basic accomodation . Beds were good, clean facility.
Stayed 2 nights in Oct 2020
Response from Boulos on 26 Oct 2020
Thanks for your stays using one of it's kind comfortable bed, our professional housekeeping are the best when it comes to cleaning.

4/10 Poor

William, Sudbury, Ontario

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The management was very nice but the first night when we got there, well that wasn't very good, we had the heat turned up all the way but froze all night long, heat wasn't turning on, smoke alarm in one of the bedrooms upstairs was taking apart, the carpets were really stained badly, absolutely no hot water in the morning, freezing cold water for the showers, we had to go to a funeral in Wawa and couldn't take a shower because there wasn't any hot water, what's so ever that morning, I complained and management told me the thermostats don't work, it's all controlled by another unit. They were quite aware we booked this room for two days, they should of turned the heat on before we got there. We arrived around midnight to check into the room from a long road trip. The owner or care taker of the place wanted us to move into another room but told them we'll just stay in that room the for the last night. considering we had no time to switch rooms and had to go to wawa for the funeral and we'll return late that evening. The second night when we got there considering not to many restaurants were open out there, he offered to make up a pizza, that was very nice of them to do that. And the room was very warm the second night and we had hot water in the morning the second night in. But the conditions of the room weren't appealing to me for the price. It was like almost the Bates motel on tv. It was like everything was thrown together to accommodate guests there for the buck.
Stayed 2 nights in Oct 2020
Response from Paul on 20 Oct 2020
Thanks for your stay with us, and had enjoyed the complimentary upgrade to the 2 bedrooms grand suite free of charge. Please accept our sympathy for your loss. Me and you turned the kitchen water tape on and we got very hot water in less than 4 minutes, since your unit is on central boiler on-demand new system, installed on 2019. as well as the new central heating system using the new white thermostat. Thanks for sharing your concerns. we started to remove the old thermostats to avoid any future confusions, and make sure our guests will have the most comfortable warm stay same as you had on the second night. and yes, few drops of the cleaning supply has been dropped accidently causing the carpet to be stained, which we will replace it. We wish you to have a great day.

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Owner was welcoming, the suite was good like a small town house, living room and kitchen downstairs and two bedrooms were upstairs. Due to weather condition we did not need AC in bedrooms (no AC in bedrooms but there were fans)but there were AC in living room. It was clean and bed was comfortable. Bathroom was little outdated.
Stayed 1 night in Aug 2020
Response from Boulos on 17 Sep 2020
Thank you for your stays with us, we are very glad that you liked the big space, and the new conditioners, and agree with you, you won't need A/C in beautiful weather of Northern Ontario.

8/10 Good

Viraj

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020
Response from Boulos on 17 Sep 2020
Thank you for the high rating, we would like to know how can we do better to get 10 /10 on your next visit.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Greeted by the friendly helpful host on arrival. The suites are spacious; the main floor is very newly outfitted and spotless. The beds were comfortable and the linens spotless.
Stayed 1 night in Aug 2020
Response from Boulos on 17 Sep 2020
Thank you for your nice and detailed review, we are so glad to hear it, and your notes will encourage us to work harder to make sure your suite is always exceed our guests expectations.

6/10 Okay

Verified traveler

It’s a new property built on cheap. Problem with doors, very sparsely furnished, no hot water in the morning despite of only 4 guests in the property. The management cordial but, obviously, very inexperienced.
Stayed 1 night in Aug 2020
Response from Boulos on 20 Aug 2020
Thanks for your note, we would like to know your name and suite number, or date of reservation to help you out. We have many guests checking in everyday before and after your visit.

10/10 Excellent

William

Liked: Cleanliness, room comfort
Yes stay here again
Absolutely a great place to stay. Very accommodating and so clean. Recommend this place to anyone.
Stayed 1 night in Aug 2020
Response from Paul on 20 Aug 2020
Hi William, Thanks for your stay in Chapleau, Can't wait to meet with you again.

8/10 Good

Wes, Demorestville

Traveled with group
Liked: Cleanliness, amenities
Owner very friendly and helpful. He is working hard to spuce the place up . Very nice rooms .
Stayed 1 night in Aug 2020
Response from Paul on 20 Aug 2020
Thanks for your kindness, we will always do our best around the hour to get the best customer satisfaction

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities
We had multiple issues, such as tv did not work, coffee maker did not work, wifi didn’t work, no air conditioning and ran out of hot water. The owner and his family are very nice people working hard to fix up the property and I have no doubt they will. It’s just not quite there yet.
Stayed 1 night in Aug 2020
Response from Boulos on 20 Aug 2020
Hi there, thanks for your note, everything has been maintained, and we received the new air conditioners. our local internet service provider has fixed the TV and wifi. We have replaced the coffee maker. your suite is ready for your next visit.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
excellent
Room had lots of space, and was well kept. Will be returning in the future.
Stayed 1 night in Jun 2020
Response from Boulos on 3 Jul 2020
Glad you like the space, we are delighted that you will be staying with us again.

8/10 Good

BarbHulwick, Kalkaska, MI

Traveled with group
Liked: Cleanliness, staff & service
Manager was super nice. Liked having 2 separate bedrooms.
Stayed 1 night in Oct 2019
Response from Boulos on 12 Oct 2019
We are very glad you liked your suite and extended your stay, hope to see you again soon :)

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, room comfort
Ideal for families or long term guests
The hotel was still under construction when I stayed so some things were not completed; however, it was still very clean and comfortable. Each unit is a kitchen and living area on the main floor with 2 bedrooms and a bathroom on the upper floor. The units are NOT wheel chair accessible. The units have a good amount of space and basic amenities to make it ideal for families or long term stays.
Stayed 5 nights in Aug 2019
Response from Management and team on 20 Aug 2019
Thank you Jana for the opportunity to host everyone, wish you all the best.

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Property under renovation. No one on site for check in. Room clean and bed comfortable. Should not take guests until work completed and office set up.
Stayed 1 night in Jun 2019
Response from Front Desk Manager on 22 Jun 2019
Thanks for your review, we appreciate customer relationship, we work hard to make our guests have the most comfortable stay by upgrading the facility.

8/10 Good

Simon

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Personnel chaleureux et à l'écoute des clients. Bon service de restauration, wi-fi très performant.
Stayed 2 nights in Jan 2023
Response from Gabee on 28 Jan 2023
Merci pour le bon revoir, Merci pour le bon revue, j'espère qu'on peut vous servir encore!

8/10 Good

Christian

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2021
Response from Management and help desk on 4 Sep 2021
Thanks Christian for being a loyal guest and your stays with us on every trip to Chapleau. We have just opened la Bienvenue restaurant and we will continue improve our services to you and all guests

6/10 Okay

Eric

Traveled with group
Nous avons rejoint le propriétaire par téléphone parce qu’il était pas sur place sa c’était pas pire , mais c’est plus un motel pour travailleur que pour quelqu’un qui voyage, pas très clean comme motel sa dépanne et c’est toute
Stayed 1 night in Jul 2021
Response from Front desk on 9 Sep 2021
Merci pour venir à Executive Suite, On offrir l’enregistrement par téléphone pour la politique de précaution covid. Aussi les deux, personnes qui voyage et les personnes qui travaille, peux profiter le même établissement.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2020
Response from Paul on 2 Nov 2020
Thanks for your review, our staff and management are glad that you liked your stay.