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Opiniones de Home2 Suites by Hilton Charlotte I-77 South, NC

3 out of 5
Home2 Suites by Hilton Charlotte I-77 South, NC
6025 Tyvola Glen Circle, Charlotte, NC

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 411 de 809 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 142 de 809 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 94 de 809 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 80 de 809 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 82 de 809 opiniones" "

8.2/10

Limpieza

8.6/10

Servicio y personal

6.4/10

Servicios

8.2/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Benjamin

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Adriana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very nice. This chain of hotels have raised the bar.
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Todo fue perfecto Solo que reserve un King size y me dieron un doble
Se hospedó 1 noche en julio de 2021

6/10 Aceptable

Monica, Usa

Viaje familiar con niños
Muchas areas comunes sucias. El elevador estuvi sucio y pegostoso desde que llegue hasta que me fui al dia siguiente. La maquina de hielo no estaba operativa y el piso de la habitacion no fue aspirado
Se hospedó 1 noche en julio de 2020

10/10 Excelente

Bernardo, Chile

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Muy bueno
Estuvo bueno, aunque nos quedamos una noche para seguir nuestro viaje. Lo recomiendo

10/10 Excelente

cecilia, Florida

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muchas mascotas
El hotel perfecto el personal tambien, solo que haceptan demasiadas mascotas"perros y grandes" y se encuentean perros por todos lados ladrando en los cuartos y no dejan dormir en lis pasillos en los elevadores y en el area del desayuno es donde me parecio desagradable que los perros se subieran a las mesas con sus patas y correando sus babas era desagradable para el resto de guest,(a mi ne gustan las mascotas pero en control).

10/10 Excelente

Carlos, Citrus Springs, FL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomiendo Home 2 Suite By Hilton
Excelente todas las facilidades del hotel... Este concepto de habitación con cocina es formidable cuando se viaja en familia y a un precio razonable.

6/10 Aceptable

Raejean

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
I chose this hotel because it had a kitchenette and an indoor pool. When we got there and I inquired about the pool, I was told it was closed indefinitely for maintenance. This ruined my trip because I really, really wanted to swim. There was no trash can in the bathroom which is the most important place to have a trashcan. The USB outlet near my bed was broken and completely unusable. There was a lot of dirt in the corner of the bathroom by the shower. Our keycards randomly didn't work one night so we had to go around the building in the rain to get them activated again.
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Chante

This property could stay to use some upgrades. It wasn’t the worst definitely not the best and staff with OK check out was fine. The definitely need some renovations.
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Matilda

Se hospedó 4 noches en abril de 2024

2/10 Terrible

Briana

Viaje familiar con niños
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
There was no hot water. I had to kill a bug as soon as we got there. The bathroom shower was nasty!
Se hospedó 2 noches en abril de 2024

4/10 Malo

Cindy

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The property is newer, by hotel standards, and the staff we interacted with was amazing. They were very courteous, patient, and helpful especially while dealing with multiple guests with complaints. In our specific experience: - The mobile check in did not work even though the app clearly showed I was checked in. Thankfully we arrived earlier than expected and staff was still onsite to check us in. - The digital key did not work but, again, thankfully the hotel staff was able to give us hard keys. - The room door appears to be warped as you literally need to shoulder your way into the door. I wasn’t able to open it and my husband had to. - We reserved the room for 4 people but there were only enough coffee and towels for 2-3ppl. - Breakfast on the weekends, per the app, is open until 9:30am. We went downstairs at 9:10am and breakfast was already closed. According to staff it closes at 9am everyday, despite what the app clearly says. - There was NO hot water at 9:15am. We waited thinking perhaps we needed to let the water warm up. After running the shower for 10-15min, the water was still ice cold. - I tried to call the front desk to ask about the water but the in room phone didn’t work. - We checked the water again around 10:30a and it was still ice cold. Again, the staff was amazing and very apologetic for the issues. But given the room rate charged for one night I honestly could have and should have stayed at any of the properties next
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Ted

Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Nakita

Viaje en pareja
No le gustó: Condiciones de la propiedad
The breakfast wasn’t very good ! Our room wasn’t very clean . They fire alarm went off nobody knew why . My room was very stuff my unit did not work at all. The police had to come on the property it was a lot going on that night !
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Evelyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
You guys should have longer breakfast hours. Maybe 6-10:30. I think that's very reasonable. Most fast food restaurants have similar hours. I had to leave and go get food because I woke up at 9:08 other than that the stay was good
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Blake, Fonthill

Viaje en pareja
Le gustó: Servicios
Only stayed one night so not much to base it on. Wifi logon was the most difficult I have ever experienced. No tv remote in the room.
Se hospedó 1 noche en febrero de 2024
Respuesta de V, el 11 feb. 2024
Hey Blake,Thanks for reaching out! I appreciate your feedback. I'm sorry to hear that the Wi-Fi login process was a bit challenging for you. We'll definitely look into improving that to make it more user-friendly in the future.Regarding the missing TV remote, I apologize for the inconvenience caused. We'll make sure to double-check all the room amenities to avoid such oversights in the future.If you have any other concerns or questions, feel free to let me know. We're here to assist you!Thanks again and have a great day!Best regards

2/10 Terrible

Tarisa

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de VW, el 19 ene. 2024
We value feedback from our users and would like to understand the reason behind your rating. Your satisfaction is important to us, and we are committed to continuously improving our services. Please let us know how we can address any issues or concerns you may have encountered. We appreciate your feedback and hope to have the opportunity to make things right for you.

10/10 Excelente

Shirley

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent and Responsive Manager and Staff, Quiet Location, Great Breakfast Staff...Waffles are excellent.
Se hospedó 5 noches en enero de 2024

2/10 Terrible

Morgan

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Feel li he it wrong matter
Se hospedó 1 noche en enero de 2024
Respuesta de VW, el 19 ene. 2024
Your satisfaction is important to us, and we are committed to continuously improving our services. Please let us know how we can address any issues or concerns you may have encountered. We hope to have the opportunity to make things right for you.

10/10 Excelente

Rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Leonard, n.tonawanda

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was fine. We enjoyed our stay.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Spigner

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

william

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Mary

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
My room had no phone - even after I asked at check in for wake up call - no one told me) There was no chair for the table, lots of smudges and smears everywhere Bathroom toilet paper holders were broken. Weird smell in the hallways, elevator did not move a few times - overall bad experience, but I do not complain while I am staying in a hotel, for fear of being mistreated, definitely was not a welcoming experience, I cleaned my room BEFORE I did anything else, counters, table tops, whole bathroom etc.. I did not use any appliances dishes or utensils- I had to ask for DO Not Disturb sign, no channel guide provided, the iron was missing - Terrible for the cost they charge for the rooms, I did not even acknowledge the "FREE" Breakfast - I will never stay here again
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Looking for a place to rest on our way home and just picked it… we loved it. As nice as it is to be home, I envisioned staying longer on a vacation. I will certainly look for home 2 suites on all future trips!
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Alonzo

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Keith

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
the hotel was not clean
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

pradeep

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Ita

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was absolutely the best, friendly, helpful, very clean, and funny including the GM. Who took time out of her day off to check on us. My ONLY wish is the outside sitting (pergola) area near the glass was cover for raining days. This was our second stay and we will be back again. Once again GREAT STAFF and the rooms were great also.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Oliver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Standard Hotel
Standard Hotel, nichts besonderes, alles basic, für eine Nacht ok
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Bruce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en noviembre de 2023

8/10 Bueno

Bob

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
Nice facility. It took 4 hours to acquire an extra roll of toilet paper & breakfast choices were hit & miss.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Rudy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Florida trip
Great location and friendly staff. We always enjoy staying there traveling to and from Florida.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Sherman

Le gustó: Servicios y condiciones de la propiedad
Parking spaces are to narrow. Ended up with a door ding.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Evelyn

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The room was a nice size and I liked that it had lots of space to put your things in. I also liked the kitchen area and the separation of the beds and living room area. Overall, wherever I go I will look for and stay at a Home2Suites.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Jacquiline, Evans

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed the stay, room was clean and bed comfortable. The only downside was the noise from the next room!
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Timilehin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They make you feel at home
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was nice, however, we could hear every step of the person in the room above us. And that person was up late at night and early in the morning. It did not make for a good night's sleep.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

lisa

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Ester

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I would definitely come back here to stay. Clean,safe and staff friendly and helpful Nice place
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Pat

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Didn’t seem the cleanest as a whole, had to change rooms due to not being clean as well, nice staff but wouldn’t stay again
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Abani

Viaje en pareja, Viaje con mascota
Le gustó: Servicios
I got a room that stank wasn't clean old appliances not renovated rust in refrigerator and bathroom dirty tv smelly sheets and wasn't happy with the look compared to pics online and is was not a 4 star hotel it was a 2 stat hotel . I spoke with manager she was nice to accommodate me and refund me one day stay shout out to the manager for her wonderful service for that. They do need a better maid service
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Lauren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Asiah

No le gustó: Limpieza, servicios, condiciones de la propiedad
No housekeeping even though we stayed 4 days, pool wasn’t working amenities that were paid for were not readily available grill was out of service . Requested early check in and I was told I can , when I arrived I still had to wait until 3 pm
Se hospedó 3 noches en agosto de 2023

4/10 Malo

Debra

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Akin

No le gustó: Limpieza y condiciones de la propiedad

2/10 Terrible

Jeremy

Se hospedó 1 noche en julio de 2023