Exterior

Opiniones de Lake Norman Hotel

2 out of 5
Lake Norman Hotel
4491 Slanting Bridge Rd, Sherrills Ford, NC

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 49 de 78 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 15 de 78 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 8 de 78 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 78 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 78 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

7.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jeanne

Very friendly and helpful office staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Dustin , el 19 may. 2024
Hey Jeanne! Thanks so much for your positive feedback! We do have great people working here. We really appreciate you staying with us and hope you'll come back for the summer. God Bless!

10/10 Excelente

karen s

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Dustin , el 19 may. 2024
So So happy that you enjoyed your stay! Please come back again.

4/10 Malo

Ron

Arrived after 9 in the evening and literally no one was around to assist with my check in. Ended up calling an emergency number they had on the office door. Eventually a person came to give me the key to my room. Individual was very polite.
Se hospedó 1 noche en abril de 2024
Respuesta de Dustin , el 10 abr. 2024
Hey good morning Ron, thank you for your review. I am sorry for the inconvenience you had checking in after hours. We are a small waterfront hotel and it states that the office is only staffed until 5:00 during the booking process. Normally this is not a concern as we contact anyone coming in after hours and make arrangements for their checkin but unfortunately the booking software we use for reservations was experiencing some delays yesterday and although you made your booking at 3:49 in the afternoon, it had not come into our system before Terry left at 5:00. I am glad we were able to have you in your room within 8 minutes of your call though. I do sincerely apologize for your inconvenience and hope that you have a great rest of your day. God Bless.

10/10 Excelente

Chileen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super cute boutique hotel. The weather was perfect and we really enjoyed sitting on the porch looking at the lake. A little bummed the restaurant was closed but we will back another time to enjoy it.
Se hospedó 2 noches en marzo de 2024
Respuesta de Dustin, el 5 mar. 2024
Hey Chileen! Thank you so much for your wonderful review. We are so happy that you enjoyed your stay. I am truly sorry the restaurant was not open but the new restaurant that is coming in to our marina is going to be worth the wait. Their food is absolutely delicious. We can’t wait to have you back this summer! Our boat, paddleboard, and Aqua cycle rentals will all be up and running. God bless and see you soon!

10/10 Excelente

Janelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dustin, el 5 mar. 2024
Hey JANELL! Thank you so much for your wonderful review. We are glad that you enjoyed your stay. It has been a lot of fun renovating this property and we hope he will come back soon and see what else we are adding. God bless you and have a great day.

10/10 Excelente

Janelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

8/10 Bueno

barbara

Room had just been remodeled
Se hospedó 1 noche en enero de 2024
Respuesta de Dustin , el 28 ene. 2024
Hey Barbara! Thanks for the nice review. Yes we’ve been working hard since we bought the hotel 18 months ago renovating everything. We just finished our outdoor sauna lounge, hope you can come back soon. God Bless!

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best place we ever staid for the price. Love the people and the place.
Se hospedó 1 noche en enero de 2024
Respuesta de Dustin , el 27 ene. 2024
Thanks Robert! It was great having you! Please come see us again. God Bless.

10/10 Excelente

Vera

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dustin , el 27 ene. 2024
Wow Vera thank you so much for your 5 star rating. We’re so glad you enjoyed your stay!God Bless and come back soon.

2/10 Terrible

Michael

No le gustó: Servicio y personal
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Brandi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay luv the lake!
Wonderful as always!!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Wendy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

SASA, Redmond

Viaje de negocios
I m not check in! Nobody is here!
Se hospedó 1 noche en octubre de 2023
Respuesta de Dustin , el 30 oct. 2023
Good morning! I am so sorry that you were unable to get checked in. Since you had not arrived to the office by the time that we close for the evening, we reached out to you via the telephone number provided on your booking and also left a note on the front door instructing you as to where your key was. There was also an emergency contact phone number at the office you could have called for our after hours staff. Your booking amount has been refunded. God bless you and have a great day!

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Haven’t stayed in a motel in a long time. Room was spotless but for us the bed was too soft. Small room but nice.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Josephine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s on a lake, some lake activities are available and a restaurant on site.
Se hospedó 1 noche en octubre de 2023
Respuesta de Dustin, el 30 oct. 2023
Hey, good morning Josephine! That’s the way we feel too! So happy that you enjoyed your stay, and we look forward to having you back soon. Our brand new rental boat for guests to use should be arriving in just a couple of weeks.

10/10 Excelente

Travis

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice view from lake side rooms. Good restaurant downstairs.
Se hospedó 8 noches en octubre de 2023
Respuesta de Dustin , el 30 oct. 2023
Thanks so much for the great review Jefferey! We love the restaurant too! Especially the Nashville Hot chicken and queso Birria street tacos. God bless and we hope to see you back soon.

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
On the Lake. Good place to stay! Restaurant and live music on site
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

douglas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
IT WAS A NICE ATMISFERE AND GOOD FOOD. CLEAN.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Victor

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Louis

On the water, clean, courteous and friendly staff, great location. Restaurant and bar very nice. Close to a busy road so lots of traffic noise. Room adequate.
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Richard

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Don't go here and stay away! Just kidding. I jokingly wrote to stay away because this place is so awesome and don't want it to get too crowded. Seriously, this place is great, the people running it are great and the location is great. A nice gem and a must see.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loved it!
Excellent place!
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place!
The place was adorable. The staff was so friendly and helpful. Our room was spotless. The tacos at the restaurant were yummy🙂we’ll definitely be coming back.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cute little Motel with views of the lake, Tiki bar was fun with music going most of the afternoon and night, Room was clean.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

GARLAND

Le gustó: Limpieza
Small motel with 7 units facing parking lot and highway 30 feet beyond. Other 7 units face arm of Lake Norman with nice marina atmosphere. My room best described as tiny & cramped. Clean and some unique charm, but getting a little long in the tooth.
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

eugene

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great people, boat dock and great dock staff that positionad and tied up our boat. , great bar and food at the attached restaurant/bar with super friendly staff... overall fun place thanks. only slightly down side was early morning traffic noise but not that bad....
Se hospedó 4 noches en agosto de 2023
Respuesta de Dustin, el 27 ago. 2023
Wow, what a nice review, Eugene! I am so glad that you had a good time. I certainly understand about the road noise in the morning. When we do the renovations on the standard rooms this fall we are looking into different windows and doors that might help block that more. When this hotel was built, Slanting Bridge Road was a very quiet country Road and it’s definitely getting busier with all the development in the area! God bless you and we can’t wait to see you back again.

8/10 Bueno

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Dru

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We highly recommend this hotel, we had a wonderful stay, every staff member was more helpful than the next, just a great place to vacation
Se hospedó 3 noches en agosto de 2023
Respuesta de Dustin, el 15 ago. 2023
Hey Dru! That is so so kind of you to say. We are so glad that you enjoyed your stay with us and we look forward to having you back again soon! Our new cruise boat "Island Girl" is now operating and has its first sunset cruise this Friday. So excited to add this fun amenity to the property.

10/10 Excelente

Dan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Dustin , el 15 ago. 2023
Thanks for the 10 Dan! God bless and we hope to have you back soon. We will have our hot tub and sauna up and running in late October.

10/10 Excelente

Karen

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Terrible stay
I stayed here one night and would not stay here again. I am not sure how this place has the positive reviews it does, because I wanted to get out of there ASAP. The description and pictures must have been taken long ago and hide the fact that the rooms are tiny, dated and unclean with the loudest air conditioner I have ever heard. If you try and save a few bucks by not staying in a lakefront room, you are punished with being about 50 ft from a road that seems to have cars at all times throughout the night. Between the extremely loud air conditioner, the road noise and the old, cheap mattress you will not get any sleep! Rooms are overpriced and should be about $60 for a "road noise" room. I cannot speak to the condition of the lakefront rooms and the overall atmosphere, but the entire place could use a remodel and clean up.
Se hospedó 1 noche en agosto de 2023
Respuesta de Dustin, el 5 ago. 2023
Hey there! Thank you for taking the time to review our property. I am so sorry that you did not enjoy your stay and truly wish you would have let us know because we would have been more than happy to refund your money. However I do want to make sure that a few things are pointed out. I bought the property a little over a year ago and have been renovating ever since. I really wish you would have spent the few extra bucks for a lakefront room because they have all just undergone complete renovations, 17,000 per room! However the roadside rooms are being given the same renovations beginning this October. However stating that the rooms are unclean I believe is a gross misrepresentation. We were just inspected by the health department and received a 98.0 A rating and our housekeepers take a lot of pride in the cleanliness of our rooms. The mattresses are not old and certainly weren't cheap. They were all replaced brand new one year ago and were over 1500 each. The pictures are not old or outdated, they were taken by me within the last 6-12 months. Most of our guests come to The Landing Marina and Lake Norman Hotel for the lake. They come to experience the tiki bar and restaurant, to go boating and kayaking or go on one of our cruises, grab a shaved ice and sit by the water. Anyways I do really appreciate your review and hope you have a great day. I only wish you would have brought your concerns to us and allowed us to remedy the situation for you. God Bless and thank you again.

8/10 Bueno

Darrell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice little motel. Rooms are a little small but clean and they have new mattresses that are very comfortable. The shower is a little small for me. I'm 6'1" 205. It is located on Lake Norman with a nice restaurant and bar right behind it.
Se hospedó 2 noches en julio de 2023
Respuesta de Dustin, el 5 ago. 2023
Hey there! Thanks for your review! It sounds like you stayed in one of our standard rooms with the small showers, we are beginning renovations on those rooms in October so that they will match our lakeside rooms and be given the same large custom tile showers. I hope you will come back again and ask for me, I'll set you up with a free cruise on our new boat "Island Girl". God Bless and hope to see you soon.

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Dustin, el 5 ago. 2023
Thanks for the review!!! Come back again soon.

8/10 Bueno

craig

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect relaxing getaway
What a great little find. A perfect spot right on the lake! We needed to get away from the brick hotel staring at an old rundown mall, so we found this little gem. The rooms look as if they have been recently remodeled! Keruig machine in room was a great touch. Basic TV but that's fine with us. We enjoyed hanging outside on the picnic bench or the chairs! Restaurant downstairs was convenient but just basic bar food. If you don't have a paddle board you can rent from here too(we had our own!). Def a nice little get away. Friendly people and even got to check in early! Publix is just down the way
Se hospedó 1 noche en julio de 2023
Respuesta de Dustin, el 5 ago. 2023
Thank you so much for your review! We are so glad that you enjoyed your stay. It's been a blast rennovating this property and turning it into our little vacation spot. Come back and ride our new tiki cruiser "Island Girl" ask for me and I'll get you a free ticket!

10/10 Excelente

Derrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Peaceful retreat
This was a nice, off the path peaceful place on the lake with a beautiful view. The staff was very helpful and friendly. I was late arriving, they called to make sure I woukd make it in time before the restaurant on site closed.
Se hospedó 1 noche en julio de 2023
Respuesta de Dustin, el 5 ago. 2023
Your awesome! We are so glad that you enjoyed your stay with us and really appreciate the wonderful review! God Bless and come back soon to ride "Island Girl" our new tiki cruise boat.

10/10 Excelente

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Dustin, el 15 ago. 2023
Thanks for the great review Alan! We really appreciate it. We look forward to having you back soon.

10/10 Excelente

Brent

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This place is simply awesome.
Se hospedó 1 noche en julio de 2023
Respuesta de Dustin , el 13 jul. 2023
Hey Brent! Well thank you so much! We are so glad you enjoyed your stay and can’t wait to see you back soon. Our new Tiki boat “Island Girl” will be here in the next two weeks. You won’t want to miss one of our sunset cruises aboard this fun boat.

10/10 Excelente

Joei

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great little get-away!
Se hospedó 1 noche en junio de 2023
Respuesta de Dustin, el 3 jul. 2023
Hey thanks so much for your review! I am so glad that you enjoyed your stay. Please come back as we are close to adding our sunset tiki cruises for guests, rental boat option, hot tub and sauna!

8/10 Bueno

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great experience, I would go just for the food!
The rooms are small but just fine for 2 people. Ours was spotless. For what it is supposed to be it was great. This is not the Holiday Inn. It is right on the water with a restaurant and bar downstairs on the waterfront. BTW you check-in downstairs in the bar. Super nice people! The hamburger I had was fantastic. Thick hand-made with a charcoal grill taste. If I were in Mooresville I would go there just for the burger.
Se hospedó 2 noches en junio de 2023
Respuesta de Dustin, el 20 jun. 2023
Hey Ronald, what an honest and amazing review! I really appreciate you taking the time to write it. I have passed your praise along to the kitchen staff and housekeepers. Please come back and visit again, we should be getting our tiki cruise boat in soon!

10/10 Excelente

CAROL

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I did like the lake view but we wished the bar/restaurant would have been open on Monday, love the area and the staff that works at front desk, housekeeping and dock area are really friendly and nice
Se hospedó 1 noche en junio de 2023
Respuesta de Dustin , el 7 jun. 2023
Hi Carol! Thank you so much for your incredible review. Yes I am so sorry that we are not open at the restaurant on Monday and Tuesday. Staffing still continues to be an issue for us. However, I’m so glad that you enjoyed the dock area and the lake. Please come back again soon. Toward the end of this month we are expecting the arrival of our new 400 square-foot Floating tiki bar. It will be able to take guests out for sunset, cruises and drinks! We are really looking forward to that one. Next season we anticipate offering a hot tub and rental boat options for our guests as well. God bless you and we look forward to seeing you back!

10/10 Excelente

Glenn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Best Place to stay on Lake Norman
Amazing Mom and Pop Motel right on lake Norman.Owners are on premise and the staff of top notch.Room we stayed in was exceptional and clean and well appointed The motel also has a full service restaurant and a great tiki lounge and full use of water sports and bock dockage.We already booked for the 4th of July and can’t wait to return…,5 out of 5 stars …. Highly recommend
Se hospedó 2 noches en mayo de 2023
Respuesta de Dustin , el 1 jun. 2023
Glenn, We appreciate your amazing review so very much! That is extremely kind of you and it was our pleasure to host you. Please check back as we are getting ready to add a hot tub, sauna and a tiki boat that we will be doing scheduled sunset cruises on. We can’t wait to see you again!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice little summer overnight stay
Our hotel stay was top-notch - it started way before we arrived. I was concerned about arriving after the 9 pm check-in deadline, so I called up the front desk. I explained my situation to Sandy, and she went above and beyond to simply leave the key under our mat - all concerns alleviated. Please make sure Sandy gets recognized for her excellent customer service - she turned our situation from fretting to relaxed in a matter of minutes. I love how The Landing Restaurant was right below – my girlfriend and I played arcade games (added bonus) while we waited for our food (which was delicious). I’d highly recommend the burgers. Wait staff was very kind and place was poppin’. The room itself was so cute and cozy - it reminded me of a beach house. Beds were comfy, TV had lots of options and water pressure was great. I love how they had a built-in sound machine and Keurig (both pluses for my girlfriend). The cars driving by at night were a peaceful natural noise. The gentlemen who checked us out was very kind and asked us about our stay. I would give the Lake Norman motel a 10/10 on the customer service alone. Overall it far exceeded a 10. If you’re ever on Lake Norman for a summer vacation, I HIGHLY recommend staying here.
Se hospedó 1 noche en mayo de 2023
Respuesta de Dustin , el 28 may. 2023
Hey there! We are so so glad that you enjoyed your stay. I certainly appreciate all of your kind remarks, and I am going to pass them along to our staff. God bless you and we really hope to see you again soon! Watch for the new Tiki bar cruise boat “Island Girl” coming online in late June. We will be offering nightly cruises for our guests in the evenings on weekends. It’s going to be so much fun.

6/10 Aceptable

Jerry

Se hospedó 1 noche en mayo de 2023
Respuesta de Dustin , el 1 jun. 2023
Hey Jerry! Thank you so much for taking the time to review your stay with us. I wish we would’ve had some more details so that we can address what would’ve gotten a better score. Please give us a call at the office if there’s anything we can do for you in the future. God bless you and have a great day!

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall nice but was noisy
Se hospedó 2 noches en mayo de 2023
Respuesta de Dustin, el 1 jun. 2023
Hi David, thank you so much for your review! We really appreciate your kind words as we have been working diligently over the last year to fix up this Lake Norman gem. We have a lot of exciting additions coming including a hot tub, sauna and tiki bar charter boat. Please come back and see us again!

10/10 Excelente

April

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was very friendly, and the place is just adorable. We stayed here for the night for a concert instead of going to a chain hotel. We definitely will be going back just to spend the weekend!
Respuesta de Dustin , el 26 abr. 2023
Hey April! Thank you so much for your amazing review. We are so glad that you had a great time here with us at the Landing. We have a lot more improvements plans for the property so we can’t wait to see you again. God bless you and have a great day.

10/10 Excelente

Ricky

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and friendly
Se hospedó 2 noches en marzo de 2023
Respuesta de Dustin, el 3 abr. 2023
Hey thank you so much for the wonderful review Rickey! We are certainly glad that you enjoyed your stay. We look forward to having you out on the lake with us again soon.

10/10 Excelente

vidya

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay on the water
It was a great place to stay for a get away and we will definitely be going back! The restaurant/bar was nice, everyone was very friendly, and they have a great menu.
Se hospedó 3 noches en febrero de 2023
Respuesta de Dustin, el 3 abr. 2023
Pamela thank you so much for taking the time to write such a wonderful review. We can’t wait to have you back again!