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Opiniones de Graduate Charlottesville

4 out of 5
Graduate Charlottesville
1309 W Main St, Charlottesville, VA

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 505 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 240 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 138 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 76 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 42 de 1001 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

7.6/10

Servicios

8.0/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Viktorya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything great
Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Services Manager, el 23 sept. 2023
Thank you very much for choosing to stay with us! We hope to welcome you back soon enough!!

4/10 Malo

Laura

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023
Respuesta de Lynn, el 5 may. 2023
I'm so sorry to hear that! Please feel free to email us on our website to discuss how we could have made your stay better. Hope you have a great weekend!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
mejor ubicacion de CVille
Esta en el centro de TODO. Buen precio, mantienen toda la seguridad de higiene contra Covid, mascarillas obligatorias. Nadie entra a tu cuarto al menos que pidas toallas.
Se hospedó 5 noches en septiembre de 2020
Respuesta de Tim, el 1 oct. 2020
Thank you for your kind review and for staying with us. We hope to see you again soon.

2/10 Terrible

Melissa

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Service was horrible. Tried to call the front desk for towels , 4 times no answer. The two restaurants on site the staff was awful. Roof top served a drink with mold on the garnish. Not impressed.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services Manager, el 26 abr. 2024
Thank you very much for sharing feedback from your recent stay with us. I am terribly sorry to hear of your experiences with us at Graduate Charlottesville. Your comments have been shared with our Food & Beverage team and leadership, and will be addressed.

6/10 Aceptable

Lola

No le gustó: Servicios
A bit outdated. Gym had a terrible odor. Good location.
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Services Manager, el 23 abr. 2024
Thank you very much for sharing feedback from your recent stay!

10/10 Excelente

Rafael, Wilmington

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services Manager, el 23 abr. 2024
Thank you very much for sharing feedback from your recent stay! We hope to welcome you back soon!

10/10 Excelente

Joni

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I give this hotel 5 stars for its location. The hotel is obviously well used and busy all the time. Broken tiles in our bathroom. No recycle bin in our room for cans and paper? The rooftop bar was completely understaffed - 1 person for the whole area to take food and drink orders? Front desk served the purpose and nothing more.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services Manager, el 19 abr. 2024
Thank you very much for sharing feedback from your recent stay with us. We hope to welcome you back soon.

10/10 Excelente

Fran

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services Manager, el 15 abr. 2024
Thank you very much for sharing feedback from your recent stay with us! We hope to welcome you back soon!

10/10 Excelente

Jane

Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services Manager, el 4 may. 2024
Thank you so much for sharing feedback from your recent stay with us! We hope to welcome you back soon!

6/10 Aceptable

Timothy

Viaje familiar
No le gustó: Servicios
Location is very convenient to UVA. Near a lot of college restaurants. Walkable, safe area. Accommodations were average - not bad, not great. No room service. Lobby cafe was very limited. Short staffed at desk, cafe and valet. Was at risk of missing my flight because valet was nowhere to be found for half an hour.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services Manager, el 6 abr. 2024
Thank you very much for sharing feedback from your recent stay with us. Your comments are being addressed by the valet company to ensure this matter does not persist for future guests.Thank you again and we hope we may welcome you back in the future.

10/10 Excelente

Lynne, brooklyn

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services Manager, el 23 abr. 2024
Thank you very much for sharing feedback from your recent stay! We hope to welcome you back soon!

10/10 Excelente

Jill

Se hospedó 1 noche en marzo de 2024
Respuesta de Max, el 1 abr. 2024
Thank you for your response and we're glad to see you enjoyed your stay. Please let us know if you have any questions and we look forward to welcoming you back during your next visit to Charlottesville.

10/10 Excelente

Cary

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice room. Didn’t have hair dryer in room. I called for one and order was put in but it didn’t come by the time I checked out. Lighting in room wasn’t very bright. Self parking was confusing. I got charged twice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Max, el 1 abr. 2024
Thank you for the survey Cary and apologies about the confusion surrounding the hair dryer. We will bring this back to our housekeeping team to ensure it is rectified for the next guest. Please let us know if there is anything else we can do to assist.

8/10 Bueno

Jeremy

Le gustó: Condiciones de la propiedad
Good location.
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Services Manager, el 27 mar. 2024
Thank you very much for sharing feedback from your recent stay with us. We hope to welcome you back soon.

10/10 Excelente

Scott

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services Manager, el 15 abr. 2024
Thank you very much for sharing feedback from your recent stay with us! We hope to welcome you back soon!

10/10 Excelente

Fran

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services Manager, el 27 mar. 2024
Thank you very much for sharing feedback from your recent stay with us! We hope to welcome you back soon!

10/10 Excelente

Christina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Joshua was amazing! Helped us check in and get sorted. Very pleased with this place!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services Manager, el 19 mar. 2024
Thank you so much for sharing feedback from your recent stay with us! We hope to welcome you back soon!

10/10 Excelente

Fran

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy walk to UVA. Clean and comfortable room. The refrigerator isn't very cold. That is my only complaint.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services Manager, el 18 mar. 2024
Thank you so much for sharing feedback from your recent stay with us! We hope to welcome you back soon!

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services Manager, el 16 mar. 2024
Thank you very much for sharing feedback from your recent stay with us. We hope to welcome you back soon!

8/10 Bueno

Holly, Rye

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services Manager, el 15 mar. 2024
Thank you so much for sharing feedback from your recent stay with us. We hope to welcome you back soon!

8/10 Bueno

christian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel but room too hot and no way to turn down thermostat.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services Manager, el 11 mar. 2024
Thank you very much for sharing feedback from your recent stay with us. We hope to welcome you back - with proper cooling - soon!

10/10 Excelente

Devon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love that it has character and not just sterile run of the mill decor
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services Manager, el 8 mar. 2024
Thank you so much for digging our vibe and appreciating our character. We hope to welcome you back soon!

10/10 Excelente

Kristian

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services Manager, el 26 mar. 2024
Thank you very much for sharing feedback from your recent stay with us! We hope to welcome you back soon!

10/10 Excelente

Jee Hoon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Max, el 29 feb. 2024
We're so happy to hear you enjoyed your stay with us and look forward to you returning in the future. Please don't hesitate to reach out if we can be of any further assistance and have a lovely week.

6/10 Aceptable

Ross

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Ok
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Services Manager, el 26 feb. 2024
Thank you very much for sharing your feedback from your recent stay with us. We hope to welcome you back soon!

8/10 Bueno

Anna

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services Manager, el 26 feb. 2024
Thank you very much for sharing your feedback from your recent stay with us. We hope to welcome you back soon!

8/10 Bueno

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s a great location and the staff was very friendly
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Services Manager, el 24 feb. 2024
Thank you very much for taking the time to share feedback from your recent stay with us. We hope to welcome you back soon!

8/10 Bueno

Rozina

Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Services Manager, el 22 mar. 2024
Thank you very much for sharing feedback from your recent stay with us. We hope to welcome you back soon!

10/10 Excelente

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First time staying here and it was a great experience. I would definitely stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services Manager, el 23 feb. 2024
It was a pleasure to welcome you to Graduate Charlottesville! We hope to welcome you back soon!

10/10 Excelente

Sheri

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were very helpful, went above and beyond
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services Manager, el 20 feb. 2024
Thank you very much for sharing your feedback from your recent stay with us! We hope to welcome you back soon!

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Services Manager, el 22 mar. 2024
Thank you very much for sharing feedback from your recent stay with us! We hope to welcome you back soon!

10/10 Excelente

Maha

Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services Manager, el 22 mar. 2024
Thank you very much for sharing feedback from your recent stay with us! We hope to welcome you back soon!

8/10 Bueno

Elizabeth

Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services Manager, el 22 mar. 2024
Thank you very much for sharing feedback from your recent stay with us. We hope to welcome you back soon!

10/10 Excelente

Jill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice accommodation for me and my adult daughter. Two queen beds was a plus!
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services Manager, el 19 feb. 2024
Thank you very much for sharing your feedback from your recent stay with us. We hope we may welcome you back soon!

8/10 Bueno

Beth Anne

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services Manager, el 22 mar. 2024
Thank you very much for sharing feedback from your recent stay with us. We hope to welcome you back soon!

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a great location!
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services Manager, el 7 feb. 2024
Thank you so much for sharing your feedback from your recent stay with us. We hope to welcome you back soon!

8/10 Bueno

Melissa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really like the unique design and decor of The Graduate.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Services Manager, el 7 feb. 2024
Thank you so much for sharing your feedback from your recent stay with us. We hope to welcome you back soon!

10/10 Excelente

Sudershan

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services Manager, el 20 mar. 2024
Thank you so much for sharing feedback from your recent stay with us! We hope to welcome you back soon!

10/10 Excelente

Margaret

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services Manager, el 20 mar. 2024
Thank you so much for sharing feedback from your recent stay with us! We hope to welcome you back soon!

8/10 Bueno

Amy

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good night rest in a good location
Great walkable locations. Beds are comfortable and staff was nice. I will say this is my least favorite decorated Graduate hotel I have stayed in. I feel like all the others I have been to are curated and super cute. This one just misses the mark. But, the staff is friendly, great location and the beds were comfortable.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services Manager, el 4 feb. 2024
Thank you so much for sharing your feedback! We hope to welcome you back soon!

6/10 Aceptable

Sandra

Le gustó: Limpieza
No le gustó: Servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services Manager, el 22 mar. 2024
Thank you very much for sharing feedback from your recent stay with us. We hope to welcome you back soon.

10/10 Excelente

Tracey

Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services Manager, el 22 mar. 2024
Thank you very much for sharing feedback from your recent stay with us! We hope to welcome you back soon!

10/10 Excelente

Gurdeep, CERRITOS

Se hospedó 2 noches en enero de 2024
Respuesta de Guest Services Manager, el 22 mar. 2024
Thank you very much for sharing feedback from your recent stay with us! We hope to welcome you back soon!

4/10 Malo

Verlan

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The parking garage is a filthy, dystopian nightmare with no access to the hotel.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services Manager, el 31 ene. 2024
Thank you very much for sharing your feedback from your recent stay with us. We hope to welcome you back soon.

6/10 Aceptable

Kelly

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Services Manager, el 29 ene. 2024
Thank you very much for sharing your feedback from your recent stay with us. We hope to be able to welcome you back in the future.

10/10 Excelente

Randolph

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Charlottesville
Great place to stay and eat or easy walk to lots of restaurants.
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Services Manager, el 27 ene. 2024
Thank you very much for sharing your feedback from your recent stay at Graduate Charlottesville. We hope to welcome you back soon!

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice place close to campus !
Se hospedó 1 noche en enero de 2024
Respuesta de Max, el 25 ene. 2024
Afternoon Jeffrey,Thank you so much for taking the time to complete this survey and we're so happy to hear you had a nice stay with us. Please let us know if there is anything we can to do assist for future reservations as we hope to have you back with us.

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services Manager, el 22 ene. 2024
Thank you very much for sharing your feedback of your recent stay with us. We hope we may welcome you back soon.

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Max, el 17 ene. 2024
Greetings David,I'm happy to see you enjoyed your stay here with us in Charlottesville. Please don't hesitate to reach out if I can be of any further assistance.

10/10 Excelente

Sean

Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services Manager, el 16 ene. 2024
Thank you very much for sharing your feedback from your recent stay. We hope to welcome you back soon!