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Opiniones de Comfort Inn & Suites Hamilton Place

2.5 out of 5
Comfort Inn & Suites Hamilton Place
2341 Shallowford Village Dr, Chattanooga, TN

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 191 de 685 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 244 de 685 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 126 de 685 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 73 de 685 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 51 de 685 opiniones" "

7.6/10

Limpieza

8.0/10

Servicio y personal

6.8/10

Servicios

7.2/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Iris

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Neida

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena atención y las camas muy cómodas.
Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Vicente

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Iris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Karina

Se hospedó 1 noche en julio de 2022

8/10 Bueno

Ricardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de Gwen Hughes, el 18 ene. 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excelente

Ana, Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice
very comfortable, great breakfast
Respuesta de Cindy, el 3 may. 2017
Dear Ana, We are very exited to know that you enjoy our breakfast. I will be sharing your wonderful review with breakfast staff for encouragement. Thank you for taking the time to review our property and for staying with us, We hope to see you soon.

2/10 Terrible

Jeanine

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was not clean. The carpet was dirty and stained. There was cockroaches and mold in the bathroom. Employees entered our room by using their key without knocking several times including once in the evening. I do not know why they needed to come in our room at 9:30 pm. They ran out of supplies for breakfast. Our key to the room quit working multiple times so we had to keep getting it redone so we could get into our room. The ice machine on our floor was broken and we were told the only ice machine was on the top floor. We complained about it all, but barely got an apology.
Se hospedó 9 noches en abril de 2024

8/10 Bueno

Nora

Le gustó: Limpieza y servicio y personal
I think that corporate should invest in a makeover on the property. The staff was nice and helpful. The bed was good. But areas where the walls meet the floors and the bottoms of doors were worn and chipped. The door of my room was loose. This is just poor maintenance.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jamie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Have stayed at thus property several times, no complaints.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Jennifer

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms need obvious updates, also no mattress protectors or pillow protectors on bed. This is concerning. Hardly any channels on tv. I wanted to upgrade to a bigger room but it was too inconvenient for the lady at the desk so we just dealt with what we had.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Adam

Viaje familiar
No le gustó: Servicios
Room had some type of stain all over the walls that’s gross. Breakfast not ready. Parking was terrible. Room was dated from the 60s
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Patricia

Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Dawn

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The toilet was dirty, breakfast wasn't prepared, manager knocked on my door at 6:10am claiming the room was supposed to be vacant.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Sarah, Apison

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Adam

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome breakfast
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

tom

Le gustó: Limpieza y servicio y personal
Close to many restaurants
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Kyle

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The “suite” seems to be a regular room with a pull out couch separated by a 4 foot partition. The whole property has an odd odour about, can’t really pin it down but it can be described as musty. Friendly enough lady at front desk but when I asked to get some sheets for the pull out couch I was told I’d need to go in the back with her to get them because she can’t reach. The ice bucket was upside down, when lifted up it was caked in dried vomit from the night before, when told to the front desk staff she said she again couldn’t reach it. By the next morning it had been delivered outside our door, but at that time it was time to leave. Might be time to buy a ladder for the staff. Our bedsheet had blood stain on it but at this point I didn’t feel like dealing with it. The next morning the lady in charge of the breakfast was extremely exasperated and seemed angry at anyone. I saw her say to another hotel goer that the curdled milk creamers weren’t her fault but the suppliers’, and to just grab another one.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Mike

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The staff was helpful. But it took over ten minutes to get the door to the room open. Room was average. Noisy. Walls very thin. Parking was tight. And there was no wake up call as promised. I wouldn't stay there again.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Manish

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms are good and the service is also good
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Kathryn

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Victoria

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great value for a nights stay!
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Jennifer

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Beth

Se hospedó 1 noche en enero de 2024

10/10 Excelente

BECKY

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lots of trash on the grass near parking lot.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Megan

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is the best hotel and made plans to come back in February me and my fiancée Jesica love this hotel
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Jeff

Don’t trust this hotel
Accidentally booked the Saturday a week later then needed. Found out when I went to check in. Person at front desk said she would cancel the reservation that was week later and to let hotels.com know we canceled so we could get refund. We stayed the night we needed and now It’s been over a week and no refund.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

michelle

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Area felt very safe, also very close to the highway as we were just passing thru. The location is well used and there was mold in the shower so we just didn't take a shower. Mind you it is mold in the grout sealer so maybe just some fresh white mold resistance chalk would fix that. The breakfast was enough options to get us moving in the morning with out adding an additional stop. The staff we saw were very friendly and polite for sure!!!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Kimberly

Le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Marshall

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Ebony

Le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Claudia

No le gustó: Servicio y personal
Comfortable, clean, did not like being treated with disrespect and rudeness. Very unprofessional customer service

2/10 Terrible

CAMILLE

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Emmett C.

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a good stay
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Sabrina

Le gustó: Limpieza y servicio y personal
Check in was quick and easy
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Jamella

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The receptionist was very unpleasant and if i cpuld give a negative 0 i would. NEVER AGAIN!
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Amos

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
There were dozens of long blacks hairs on the bathroom floor in plain sight, spots on one of the pillow cases, no soap in bathroom. It seemed like the room may have been used after it was cleaned, because cleaning person would not have missed these things. Ooooooo!
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Ritzie

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Ritzie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms are nice and prices affordable.
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Jamie

Viaje en grupo
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

sharon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was easy to find and everyone was very friendly
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Alicia

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Would bot stay here agian. Very noise, overall place is run down
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Diane

Viaje familiar
Le gustó: Limpieza y servicio y personal
Convenient and reasonable rate
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Melissa, Fairhope

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Jeri

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
I’ve stayed at several comfort suites. This one is run down and dirty. it’s not the vibe I was hoping for that’s for sure. My room is gross.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Bernard

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Keisha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Jacklyn

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Top notch customer service
We had stained pillow cases and a critter in our room. The gentleman working the deak was very friendly and got use a upgrade and moved very quickly. We had a Friday check in and this place knew how to do it! They had paperwork & room keys prepared and ready to be signed. Quickest amd easiest check in i have ever had!
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Nancy

No le gustó: Servicio y personal
Bad breakfsast
Everything was alright, till breakfast. Breakfast was late, juice machine was put of order, waffle maker did not work, and staff maker said it had not for a week, butdid not shut it off and put on an out of service note. I had yogurt which was fine my husband had the eggs, bacon and sausage patty. He ended up with an upset stomach.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

kelly

Viaje familiar
The room smells like mold and I’m not ever staying at a comfort hotel again
Se hospedó 1 noche en octubre de 2023