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Opiniones de Cowley Manor Experimental

4 out of 5
Cowley Manor Experimental
Cowley, Cheltenham, England

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 109 de 163 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 41 de 163 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 8 de 163 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 163 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 163 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

9.4/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Paul

No le gustó: Servicio y personal
The hype related to Cowley Manor's recent makeover turned out to be just that. Hype. The breakfast and dinner menu is small, but the food is fantastic. The spa is a bright spot. Overall the level and quality of service needs addressing. The side entrance to the hotel has loose and broken floor tiles that are in need of significant repair. All in all a somewhat underwhelming visit despite initial high hopes.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Man Tuen Grania

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was a lovely stay:)
Se hospedó 1 noche en abril de 2024
Respuesta de Manager , el 29 abr. 2024
Dear Man,Thank you very much for this kind review of your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,

10/10 Excelente

Jessica

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We visited Cowley Manor Experimental to celebrate my partners birthday and from the moment we arrived, the staff went above and beyond to make it extra special. The Hotel and grounds are very impressive and the spa was a great bonus. Overall an amazing stay and would definitely return.
Se hospedó 1 noche en abril de 2024
Respuesta de Best wishes, The Cowley Team, el 29 abr. 2024
Dear Jessica,Thank you for sharing this lovely review.It brings us immense joy to know that our team's dedication to service played a significant role in celebrating such a special occasion. The fusion of our impressive hotel and the tranquil spa facilities are designed to provide an exceptional retreat, and we are thrilled they contributed to your amazing stay.We take pride in our meticulous attention to detail and our ability to offer a sanctuary where memorable experiences are crafted. Your kind words are a testament to the ethos of Cowley Manor Experimental, and they have been shared with our staff as a source of encouragement.Thank you once more for choosing us for such a significant event, and for your high praise of the cleanliness, condition, amenities, and service provided. We are wholeheartedly grateful and look forward to your return.We look forward to welcoming you again soon.Best wishes,Best wishes,The Cowley Team

10/10 Excelente

Tatjana

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful Manor House set in stunning grounds with lake and waterfalls. Huge clean and comfortable rooms, excellent food and wine choice. Check-in and check -out could have been a bit more organised, but that really is a minor detail.
Se hospedó 1 noche en abril de 2024
Respuesta de Best wishes, The Cowley Team, el 26 abr. 2024
Dear Tatjana,We would like to thank you for taking the time to review your stay.We are delighted that the beauty of Cowley Manor Experimental's manor house and its picturesque grounds resonated so well with you. Your appreciation for the spaciousness and cleanliness of our rooms, as well as the diverse selection of food and wine, truly warms our hearts.However, we regret to hear that the check-in and check-out process did not meet your expectations. We aim to provide a seamless experience and are continuously working on improving our services in this regard.Rest assured, your feedback is invaluable to us and helps Cowley Manor Experimental maintain the high standards we set for our guests' experiences.We hope that we may have the opportunity to welcome you back in the future.Best regards,Best wishes,The Cowley Team

10/10 Excelente

Sophia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Best wishes, Kim, el 9 feb. 2024
Dear Sophia,Thank you for sharing your rating following your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back.Best wishes,Kim

10/10 Excelente

Marija

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Best wishes, Kim, el 5 feb. 2024
Dear Marija,Thank you for positively reviewing your stay.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back.Best wishes,Kim

10/10 Excelente

rolana, London

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful and interesting design room, bathroom. Long story of building. Would love to come back. Fresh breakfast with view ..
Respuesta de Best wishes, Kim, el 19 ene. 2024
Dear Rolana,Please accept our thanks for your kind review regarding your stay.It's truly gratifying to hear that you admired the design and historical narrative of our rooms, as well as the fresh breakfast complemented by the view. Our team takes great pride in maintaining the unique character of our accommodations that reflect the rich history of our estate, ensuring each stay is memorable. We're looking forward to welcoming you back to enjoy our serene setting and the many amenities that contribute to the tranquil experience we strive to provide.We look forward to welcoming you back on a future visit.Best wishes,Kim

10/10 Excelente

Nick

Se hospedó 1 noche en enero de 2024
Respuesta de Best wishes, Kim, el 16 ene. 2024
Dear Nick,Thank you for this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope we have the pleasure of seeing you on many more occasions.Best wishes,Kim

10/10 Excelente

Michael, Fairford

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A superb spa hotel in the heart of the Cotswolds. I’m only disappointed we hadn’t booked to stay longer!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Best wishes, Kim, el 18 dic. 2023
Dear Michael,Thank you for such a positive review.We're thrilled to hear that you found our spa hotel to be superb and appreciate your positive feedback. Your kind words affirm the dedication of our team to create memorable experiences for our guests.We look forward to welcoming you back in the future.Kind regards,Best wishes,Kim

8/10 Bueno

julie

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Best wishes, Kim, el 18 nov. 2023
Dear Julie,Thank you for taking the time to let us know your opinion of your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back.Best wishes,Best wishes,Kim

10/10 Excelente

Karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was our first visit since the change in ownership. Really enjoyed our stay and had a lovely room and breakfast. Couldn't be tempted by the menu for lunch and dinner though - apart from the scones. Fortunately there were lovely options (The Green Dragon and Knead) nearby which we felt were more us and better value. Please sort out your menu, Cowley Manor!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 4 oct. 2023
Dear Karen,Thank you for this kind review about your recent visit.We are delighted to hear that you enjoyed your stay, the lovely room, and our delicious breakfast. Our team takes great pride in providing exceptional service and maintaining the beautiful surroundings of our hotel.We appreciate your feedback regarding our menu and understand that it may not cater to everyone's taste. Our chef, Jackson Boxer, has crafted a menu that reflects the local area with a nod to French cuisine, aiming to offer a memorable dining experience. However, we are always open to suggestions and will take your comments into consideration for future improvements. We are, nevertheless, glad you found some lovely dining options nearby and enjoyed your time in the area.We look forward to seeing you again soon, Kind regards,

4/10 Malo

Marija

Absolutely beautiful concept and interior as well as the nature in the area, but away food. My daughter got food poisoning.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 3 oct. 2023
Dear Marija,Thank you for taking the time to share your feedback with us.We are delighted to hear that you appreciated the beautiful concept, interior, and surrounding nature of our hotel. Our location in the Cotswolds, with 55 acres of parkland, woods, and meadows, is indeed a highlight for many of our guests.However, we are deeply concerned to learn about your daughter's food poisoning. The well-being of our guests is our top priority, and we take such matters very seriously. Our restaurant is committed to maintaining the highest standards of food safety and hygiene. While we have received no other complaints of this nature, we will investigate this incident thoroughly.We look forward to welcoming you back. Best wishes,

10/10 Excelente

Tim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Funky quirky English tradition
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 15 sept. 2023
Dear Guest,We are glad to receive such a positive review!We are thrilled to hear that you found our hotel to be funky and quirky with a touch of English tradition. Our team works hard to maintain the highest standards and provide a memorable stay for our guests.We look forward to welcoming you back for another enjoyable stay. Warm regards,

4/10 Malo

Craig

Le gustó: Limpieza
Fell way short of expectations
Booked based on photos on website which looked great but reality was far different. Room in stable block dark cold and gloomy - there was no working heating anywhere in block. Spa full of noisy children and pool time cut short as one was sick in pool! Breakfast was poor and lacked care and attention typified by both myself and wife having egg shell in ours eggs benedict. Was a relief to check out so we could enjoy the fabulous area. Wish we had stayed at the close by Green Dragon next time which we found much more hospitable with great food too
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 4 sept. 2023
Dear Craig,Thank you for taking the time to review your stay.We are glad to hear that you appreciated the fabulous area surrounding our hotel. Our location in the Cotswolds, with 55 acres of parkland, woods, and meadows, is indeed one of our most cherished features.However, we are sorry to learn that your stay did not meet your expectations. We apologize for the inconvenience caused by the room temperature and the absence of heating in the stable block. Our team is always available to address any issues and ensure a comfortable stay for our guests.Regarding the spa, we understand that the presence of children may have affected your experience, and we appreciate your feedback. Our breakfast is usually well-received, and we apologize for the eggshell incident. We will address this with our kitchen team to ensure it does not happen again.We hope you had the opportunity to enjoy our celebrated chef Jackson Boxer's menu at our restaurant, which reflects the local area with a nod to French cuisine.We hope you will consider staying with us again in the future. Best regards,

10/10 Excelente

Jane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sisters spa Get away
Beautiful hotel in a lovely location. We were there for a spa and although the indoor pool was actually closed that day thankfully the weather was great and the outdoor pool lovely. Room was lovely with a great private terrace. Service in the restaurant & bar also very good. Autumn made us the best margarita and was so friendly like all the team. Highly recommend
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 4 sept. 2023
Dear Jane,Thank you for taking the time to share this review of your stay.We are delighted to hear that you enjoyed the beautiful location and lovely room with a private terrace. It's great to know that our restaurant and bar service met your expectations, and we appreciate your kind words about Autumn and her margarita-making skills.We apologize for the inconvenience caused by the indoor pool being closed during your stay, but we're glad that the weather allowed you to enjoy our outdoor pool. We hope that you and your sister had a wonderful spa getaway and that you were able to fully relax and unwind.We hope to welcome you back for an improved experience next time.Kind regards,

10/10 Excelente

Catrin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exceptional hotel
Had a lovely stay to celebrate our anniversary. The location and grounds are beautiful. The accomodation is very impressive - our room was beautifully furnished and so spacious. The restaurant food was outstanding and a very impressive breakfast. The spa facilities were also excellent.
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 26 ago. 2023
Dear Catrin,Thank you for taking the time to share your review with us.We are thrilled to hear that you enjoyed celebrating your anniversary with us and appreciated the beautiful location and grounds.It's also great to know that you found your room to be spacious and beautifully furnished. We take pride in our unique design décor and the stunning views our rooms offer.Furthermore, we're delighted that you had an outstanding dining experience in our restaurant and enjoyed our tasty breakfast selection.We look forward to seeing you again on your next stay.Best wishes,

10/10 Excelente

Chris

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Grounds need some work
Se hospedó 2 noches en agosto de 2023
Respuesta de Manager, el 14 ago. 2023
Dear Chris,Thank you for taking the time to share your experience at our hotel.We are thrilled to hear that you appreciated the cleanliness of your room, the condition of our hotel, and the excellent service provided by our staff. Our team takes great pride in maintaining a high level of cleanliness and service for our guests to enjoy.Regarding your comment about the grounds needing some work, we would like to assure you that our head gardener and his team are continuously working to maintain and enhance the beauty of our 55 acres of parkland, woods, and meadows. We appreciate your feedback and will take it into consideration as we continue to improve our gardens and outdoor spaces.We hope to have the opportunity to welcome you back for another memorable stay in the future. Kind regards,

10/10 Excelente

Martin

Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 13 ago. 2023
Dear Martin,Thank you for such a great review.We are pleased that we were able to meet your expectations.We look forward to welcoming you again soon, Best regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de Manager, el 13 ago. 2023
Dear Guest,Thank you for taking the time to share your positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,

10/10 Excelente

Jenny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Stuart, el 22 ago. 2023
Dear Jenny,Thank you for taking the time to rate your stay.Our team works hard to maintain the highest standards, and your feedback is a testament to their efforts.Thank you once again for your kind words, and we look forward to your next visit.Kind regards,Best wishes,Stuart

10/10 Excelente

Lorita

Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Lauren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

suzanna

8/10 Bueno

Judith

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overnight stay.
One overnight stay, All pleasant. Staff friendly and helpful. Grounds nice, good base for touring atoind
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Dominic

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cowley Manor
Amazing hotel and lovely staff
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Shelley

Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

David

Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Amir

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Well recommended
Great place to stay!
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Kavita

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing stay, driving distance to Cheltenham Really good fast service and food and drink were always hot and prompt. Better than a lot of hotels we have stayed at, well trained staff. Amazing room and bed and hotel
Se hospedó 2 noches en octubre de 2022

8/10 Bueno

Jordan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
Great hotel with fantastic staff. Only complaint would be the "children" time slots in the spa were not observed and every time we visited it was full of kids loud and not very relaxing!
Se hospedó 2 noches en octubre de 2022

2/10 Terrible

Scott

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Over Priced, indenture
Over Priced, lacked character inside, poor staffing
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Michal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay, Cowley Manor makes for a very good choice when experiencing Cotswolds.
Se hospedó 3 noches en septiembre de 2022

8/10 Bueno

RHYS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Eve

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2022

10/10 Excelente

Liam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Romantic, peaceful getaway.
Serene, romantic getaway in the peaceful Cotswolds hills. My partner and I had everything we needed for a comfortable stay. The grounds are absolutely beautiful and you have everything you need at the spa.
Se hospedó 3 noches en agosto de 2022

8/10 Bueno

Rute

Le gustó: Servicio y personal y comodidad de las habitaciones
Cowley manor
Overall it was a good hotel and good facilities. Although for a 5 star hotel it needs a bit of attention to detail, more staff training. For the 3 times I asked a bowl at breakfast the waiter had his finger inside it, amenities and mini bar in the room not replaced. The Spa is was clean and enjoyable place to be, although the staff member bearly noticed that we were coming in, for the type of hotel I would expect at least a free cup of tea. We would come back for sure, the restaurant food it was stunning and the head chef menu was amazing.
Se hospedó 3 noches en agosto de 2022

10/10 Excelente

mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Take the wife and get brownie points well worth it
Very friendly and when we got into the hotel/ manor Clare the receptionist showed us around and showed us how to use the coffee machine which we couldn’t get it to work so she got us a kettle and coffee to go with it. The leisure facilities were great and the restaurant food was not to my taste and breakfast was different but filling the only thing that I thought was wrong was you had to pay for a cooked breakfast but don’t need. Very clean and the house keeping was done twice a day would go back
Se hospedó 2 noches en julio de 2022

10/10 Excelente

SIYU

Se hospedó 2 noches en julio de 2022

8/10 Bueno

Robert

Viaje familiar
Le gustó: Limpieza y servicios
This property has so much potential. The grounds are beautiful and the rooms comfortable. However, the vibe is not at all what you would expect from a Cotswold Country manor. Seems as though they are trying to hard to be cool, hence the club music going on through the manor 24/7, including at 7:30am. Also, the staff at the front desk stares at their computers all day and night. Also, beware when you book, especially with families.The advertise the room as being once price, but then add on quite a bit of $ for your children to stay per night. When I asked about the extra 500Euro charge, I received a rathe curt response. Good news is that this property is under new management, and will hopefully give it the attention this beautiful place deserves.
Se hospedó 4 noches en junio de 2022

10/10 Excelente

harriet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2022

8/10 Bueno

Thomas

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Wonderfully relaxing hotel and spa with great restaurant in beautiful setting
Se hospedó 2 noches en junio de 2022

10/10 Excelente

John

Se hospedó 1 noche en junio de 2022

10/10 Excelente

judith

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful setting. Room 17 is.wonderful!! The food is lovely, and the staff is great.
Se hospedó 2 noches en junio de 2022

10/10 Excelente

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2022

6/10 Aceptable

Kate

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Looking a bit tired and the food was average
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2022

6/10 Aceptable

Philip

Viaje familiar
Le gustó: Limpieza
Great pool , large room. But rooms looking tired now. Staff just not the most friendly. Also it’s awful that for this price a cooked breakfast is not included in the price. Just makes the hotel look cheap/scrounging money.
Se hospedó 2 noches en marzo de 2022

8/10 Bueno

Anina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely loved the place.
Se hospedó 2 noches en marzo de 2022

10/10 Excelente

Mrs Zoe

Se hospedó 1 noche en febrero de 2022