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Opiniones de Rising Sun Hotel by Greene King Inns

3 out of 5
Rising Sun Hotel by Greene King Inns
Cleeve Hill, Cheltenham, England

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 96 de 277 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 117 de 277 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 38 de 277 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 14 de 277 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 277 opiniones" "

8.2/10

Limpieza

8.4/10

Servicio y personal

7.0/10

Servicios

7.4/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

rosa, madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
P. ej.: es un hotel muy bonito, está cerca de la p
Muy bien situado para visitar la campiña y pueblos preciosos. Buena comida. Solo le pondria un punto negativo en que me han cobrado dos veces la estancia. Espero no tener problemas con la devolucion.

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful spot and lovely helpful staff Would definitely return Thank you!
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Graham

Viaje en grupo
Le gustó: Limpieza y servicio y personal
We enjoyed at stay at Rising Sun Hotel. It was easy to park there, the staff were great, we had a lot of space in our twin room - and we had a nice warm shower. Great views from the restaurant/pub - and from our room. A comfortable bed and a filling breakfast. As we booked fairly last minute and were looking for a low price hotel in the Cotswolds, we would recommend this one. There was nowhere to store our clothes (but - the floor was plenty big enough for our suitcases) and the heating wasn’t working well (admittedly we didn’t report this) - but overall we felt it was good for the price we paid.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Ciaran

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff exceptionally friendly and helpful. Lovely location with excellent views. Dinner and breakfast top quality. Only downside was the lack of hanging space in the room plus no shaving mirror in the bathroom.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

M

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Caroline

Le gustó: Condiciones de la propiedad
A good location and the view was lovely. Let down though by how we arrived to having to wait as no staff were on reception. Plus was first allocated to a room at 2pm a dirty room . The rooms were comfortable but wasn't expecting to be moved around within the first 5 minutes of getting there un organised
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Keron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Janet

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

colin

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Jayne

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Garry

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Peter

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Dave

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A nice property. Good restaurant. On the Cotswolds way.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Michael

Le gustó: Servicio y personal
Great located Hotel, good food and staff.
Great situation, good views, great food though the continental Breakfast bore little resemblence to whats offered on the real continent. Likely a result of Brexit ? Staff were excellent and were very helpfull and welcoming. Like many UK Hotels the use of carpets everywhere means it has a musty or damp smell. Wifi seemed to be pore. UK mobile network seemed very intermittent in our our room which also suffered from traffic noise. However all in all the Hotel which bought back memories from 50 years ago when I lived locally is worth spending some time staying in.
Se hospedó 5 noches en septiembre de 2023

2/10 Terrible

John

Se hospedó 3 noches en septiembre de 2023

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
2 Night Midweek Stay
Lovely location with easy access to fantastic scenic walks in the Cotswolds. Sevice was good & friendly and breakfasts were great
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Carol

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Property set within lovely views between Bishops Cleeve and Winchcombe. Very little nearby so car is a good idea, although there is a bus stop outside. Needs some money spending on some of the areas of the building. Attention to detail required, for example several curtain hooks missing and curtain are creased. Black mould on bathroom areas. Shortage of staff, but current staff members seem to work hard, are polite and willing to assist.
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Bernard

Viaje en pareja
Nice view from from of hotel / pub and breakfast was good
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Wayne

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Sara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Mary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the stunning view
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Emma

Se hospedó 2 noches en junio de 2023

2/10 Terrible

Carole

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
I booked this hotel via Expedia. Five minutes after doing so, I realized I had made a mistake. I had booked the correct dates but the wrong location. I made many calls to Expedia and the hotel direct to try to cancel the booking, but I couldn't get a refund. The stay was still months away, but that didn't make any difference. After arriving in the UK, I realized that Greene King is a chain. They could have offered me a different hotel in my desired location. I would have been happy to pay the difference. As we checked in, the manager inexplicably dropped the f bomb. It just slipped out. It wasnt a stressful situation, it was just a natural part of her language. I bought my son a drink from the bar. When he asked for ice, the person serving said they had 'run out'. From this experience I learned to never book a hotel that doesn’t have a reasonable cancelation policy. It's an indication of poor management. I will never use Expedia again either.
Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Not for those with limited mobility
Lovely views. Shame about the scruffy windows in the room and restaurant that spoilt it. Staff were great but too few, particularly at breakfast. Evening food wasn’t the best. Hotel not for people with wheelchairs or limited ability due to the number of stairs to negotiate to get around. Otherwise ok for a short stay over.
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Carol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely hotel with incredible view.
Lovely stay at The Rising Sun,what an incredible view .All the staff were polite and helpful and the food in the restaurant was very good.Would stay there again if I was visiting the area.
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Barbara

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rising Sun is well situated and spacious. It has a glorious outlook and great restaurant. Staff are congenial and helpful. Our only problems were no wifi reception in our room and very cold. Staff assisted to adjust heating after several requests but could not help with wifi. Would still recommend this hotel though.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Charlotte

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient clean comfortable stay on the Cotswolds Way
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Really disappointing
Initially reception and room okay although room definately needs updating. Bar staff and dinner okay....this review however changes dramatically upon breakfast. Considering the number of residents only 2 staff employed for breakfast and in our case from the time we sat down till ee left was 1 hour and that was just for english breakfast. The breakfast when it arrived was awful. Everything luke warm. Very fatty bacon, insipid looking sausage, tomato green and raw, blackpudding not cooked through and the toast (one small piece) arri ed on the same plate. Because there were only 2 staff it took ages to mention the above and was then offered another breakfast...i dont think so. Asked for more toast which eventually came piled up on a plate...have they not heard of toast racks. So unfortunately if asked how our stay was we only remember because of the awful breakfast.
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Anthony

Se hospedó 2 noches en abril de 2023

10/10 Excelente

Francesca

Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Patrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Food in restaurant
Ate in the restaurant on Friday evening. My partner had scampi as main course and I had steak and ale pie. My partner spent the two and a half days constantly needing to go to the toilet and I had an upset stomach on Saturday. Reported directly to the hotel earlier and the general manager has agreed to refund only the cost of scampi meal. Given that the weekend was somewhat spoiled I would think that as a minimum gesture of upholding first class customer service the full cost ot this meal should have been refunded.
Se hospedó 3 noches en enero de 2023

10/10 Excelente

Bryan

Se hospedó 2 noches en diciembre de 2022

8/10 Bueno

Carol

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

John

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Relaxing 3 nights
Exceptionally clean excellent food and drink and service very friendly staff and fantastic views
Se hospedó 3 noches en octubre de 2022

10/10 Excelente

Lesley

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place with very friendly staff
It was a nice place and the staff were very friendly and helpful. The food was excellent and great value. The rooms and inside the hotel are a little dated, however its great value.
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Decent hotel and pub. Staff were friendly and great views from the rooms and pub garden
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

l

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Short stay
Lovely 3 night stay, breakfast and meals all good value
Se hospedó 3 noches en julio de 2022

2/10 Terrible

Ivan

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Eva

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Kan starkt rekommenderas. Supersköna sängar, bra restaurang och bra service
Se hospedó 2 noches en junio de 2022

8/10 Bueno

R

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This hotel has a good location near Cheltenham and close to the Cotswold Way. It is a comfortable hotel and can be a busy venue when functions are taking place.
Se hospedó 2 noches en junio de 2022

4/10 Malo

Mary

Se hospedó 1 noche en junio de 2022

6/10 Aceptable

CHRISTOPHER JAMES

Le gustó: Limpieza y comodidad de las habitaciones
Breakfast disappointing
The Rising Sun Hotel was clean, comfortable and in an ideal place for exploring the cotswolds. The only disappointment was the breakfast. I decided to have a continental breakfast but was told that there were no croissants left. I was told it is first come first served. They also seemed short of serving staff as we had to wait ages for any kind of service.
Se hospedó 2 noches en mayo de 2022

4/10 Malo

Simon

Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

NEIL

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Shared a twin room and it was adequate. We had a really bad shower but friends in other rooms had good ones....a bit hit and miss.
Se hospedó 1 noche en abril de 2022

2/10 Terrible

Stephen

Se hospedó 1 noche en abril de 2022