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Opiniones de Staybridge Suites Chesapeake, an IHG Hotel

3 out of 5
Staybridge Suites Chesapeake, an IHG Hotel
709 Woodlake Drive, Chesapeake, VA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 197 de 376 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 103 de 376 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 33 de 376 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 24 de 376 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 19 de 376 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

yvette

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La limpieza olor a limpio .el desayuno excelente.leonell muy buen empleado.lo unico que no pudimos usar la piscina.pero regreso.me encanto!!

8/10 Bueno

Lorraine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really liked having a suite with a full size refrigerator. We also liked that the bedroom was separate from the kitchen area and that you could close a door to keep the sound of the refrigerator muffled while sleeping. The beds were very comfortable and the room was very clean. The only disappointment with this venue was the food. The breakfast food wasn’t good. As a tea drinker I found it disappointing that there were no good tea options. The fruit was old, the sausage was hard, the mini waffles were like rubber and the coffee was too strong. We ended up toasting an English muffin. We were really looking forward to a hot meal so that was a big disappointment.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Alise

Se hospedó 1 noche en abril de 2024

10/10 Excelente

kathleen

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Staff very helpful
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Anthony

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My family came down for admitted Student Day at NSU. Staff was super friendly before I even arrived. I ran into an issue right before we were going to check out and I was able to extend my check out time shortly which allowed me to rectify my issue and then hit the road.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Laurie

Se hospedó 2 noches en abril de 2024

10/10 Excelente

kathleen

Viaje familiar
Le gustó: Servicios
Joe, front desk has been extremely helpful to my visiting family from Maryland. My sister is wheelchair bound. He has been patient and accommodating to my family. He is also very Pleasant.
Se hospedó 8 noches en marzo de 2024

6/10 Aceptable

Mayah

Viaje familiar
The facility overall seemed ghetto. Noisy guests and kids. The bathroom fan blew out a cigarette smoke from another close by guest. The breakfast wasn't good. The fruit wasn't fresh and the juice was watered down, how cheap! I would not come back ever.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Marisol

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Logan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly, and our room was clean. However, the elevator constantly smelled like marijuana.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Riquel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They didn’t have any bacon for breakfast
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Skydaira

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of my favorite places to visit
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Chyna

It was good
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Marisol

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Jackira

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Me and my family had a ball
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Tammy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Janta

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Chelsey

Viaje familiar con niños
No le gustó: Servicio y personal y condiciones de la propiedad
Spa was broken and nobody bothered to mention it when we checked in or we wouldn't have, soda didn't work, breakfast bar poorly stocked, free toiletries and decent beds.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Leigh

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property and rooms were clean. The staff was really helpful and nice. There were quiste of few people who lived there for at least half of the year and has created a community at the hotel. The laundry was free but the machines were moldy and some were broken and appeared to have been broken for a while.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Frederick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lots of bang for your buck!
The front desk associate who checked us in was wonderful, friendly and helpful. It was late at night and we were tired. The overnight associate didn't know what to do to help us when I told them that our A/C was not cooling properly. There was no on call maintenance staff, but I wonder if they could have offered us a fan, checked on us in the morning or called a manager? There were no other rooms available and I understand that. At least hotels.com gave us a little credit to help make up for it. Breakfast was great with a surprising variety of foods, including soy milk and chicken sausage. The make-your-own yogurt parfait was delicious! The coffee was good. Hotel staff we bumped into we friendly and polite. The hotel interior and exterior are attractive. Comfy seating. I would have enjoyed the gas fireplace if it was colder outside. Our room was quiet. This little place has a LOT of amenities. I worked some while my husband attended a training and I appreciated the fast, reliable wi-fi and the desk with a comfortable desk chair. I used the business center to print some things out. We bought snacks and drinks from the little snack bar. We and our cat really appreciated having the couch. The beds were really comfy. I liked having Dove products, which I use at home, and they were mounted in pump bottles rather than individually packaged, so they were more environmentally friendly. Kitchen was great. Unfortunately, I didn't have time for the pool or whirlpool.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Edwin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cleanliness and friendly staff.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Sharisse

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The customer service was great! My family had plenty of space and the amenities were lovely. My only issue is that the ventilation system needs cleaning. There was a ton of dust by the air conditioning system in our room and by the pool area.
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Deniro

Viaje de negocios, Viaje familiar
Le gustó: Servicios
Good
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Shelly was amazing and helpful. Even though she was Cowboys fan. Lol The staff and amenities were all top notch. We will definitely will be back because Shelly also signed us up for the rewards program which we will take full advantage off. Love IHG!! See you next time.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Shenequa

Le gustó: Limpieza
Everything was fine
Se hospedó 7 noches en agosto de 2023

10/10 Excelente

Wilma

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
Family's Staycation
I did a staycation. I wanted to enjoy a pool and spa before the summer ends. My first reaction walking through the door was "Wow it smells good in here lol." The front desk clerk was nice. I checked in late but still had to wait on the room( not long). The overall appearance was ok. The rooms could have been cleaner, the sheets had stains, the shower still had hair and stains, holes in the doors. I did my extra cleaning to the room and felt a tadbit better. The pool was great but the hot tub didn't work :(. Breakfast was good the next morning. The staff was really nice though. I would return and recommend to others.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

JENNIFER

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Krystal

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet, and friendly staff. Stayed a week here and had an amazing time.
Se hospedó 7 noches en julio de 2023

10/10 Excelente

brandy

Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal
Pleasantly surprised our room was very nice and large. Joe at the front desk was very friendly and helpful....actually all of the staff were. Nice selection at breakfast. Only a few issues with a weird smell in the hallways and the shower curtain rod was broken in one ofbthe bathrooms.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Anastasia

Viaje con mascota, Viaje familiar con niños
No le gustó: Servicios y condiciones de la propiedad
We were there during 90 degree weather pool was not functioning for almost 2 days… something about the chemicals… another day we were woken up by the fire alarm a little before 7am..they were trying to fix it for over an hour! Very inconvenient for us trying to have a relaxing few days!😡
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Leticia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They ran out of at early however it’s was a great stay
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Irmina

Le gustó: Limpieza y servicio y personal
Service very good, bathroom not of the highest quality, old carpet floors, comfortable beds. Overall 4 stars.
Se hospedó 8 noches en julio de 2023

10/10 Excelente

Phyllis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Autumn

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Denise

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

2/10 Terrible

ROY

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
This place was infested with roaches in the 2 bedroom suite. We were placed in another room and that was infested with roaches as well. The employees were very helpful in putting us in separate rooms, but this destroyed our trip. I would not stay here again. Had to put luggage in big trash bags on the drive back to Pennsylvania and leave in garage for fumigation purposes because we didn’t want our house infested.
Respuesta de Shante- Ops Mgr, el 28 jun. 2023
Good Morning,Could you let me know when you stayed with us? We have had no issues of this sort at all recently. Please give me a call at the hotel.

10/10 Excelente

Lory

Viaje de negocios
Clean, comfortable space with friendly staff
Se hospedó 11 noches en junio de 2023

10/10 Excelente

Anita

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Great frint desk staff an room was comfy. Will atay again
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Shannon

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Rasha

Se hospedó 2 noches en junio de 2023

8/10 Bueno

Haley

Le gustó: Limpieza y servicio y personal
Se hospedó 6 noches en mayo de 2023

6/10 Aceptable

Sarah

Viaje de negocios, Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
We loved the room and the facilities. The late night front desk wasn't too friendly and there was something that wreaked of a dirty diaper in the trash by the elevator, we let multiple folks know about the trash and no one removed the trash during our whole stay. It was quite putrid.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Roxanne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en mayo de 2023

10/10 Excelente

ROBERT

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
one excellent stay
Other than the power going out at 9pm for about 5 hour's. everything was excellent
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Reginald A

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to visit 😀.
Se hospedó 4 noches en abril de 2023

4/10 Malo

Greta

Viaje familiar
No le gustó: Condiciones de la propiedad
The Breakfast was good. Plumbing issues with the scalding hot water limited the use of one of the bathroom. Which is why we got the 2 bedroom, 2 bathroom suite.
Se hospedó 2 noches en abril de 2023