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Opiniones de Icon Park Hotel Chiang Mai

4 out of 5
Icon Park Hotel Chiang Mai
No. 310, Maneenopparat Road, Sriphoom, Mueang, Chiang Mai, Chiang Mai

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 223 de 366 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 95 de 366 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 33 de 366 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 366 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 366 opiniones" "

9.2/10

Limpieza

9.4/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JUAN

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Luis Manuel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena ubicación
Se hospedó 4 noches en julio de 2022
Respuesta de The Management team, el 3 ago. 2022
Dear Luis Manuel, Muchas gracias por tu puntuación máxima. Deseamos darle la bienvenida la próxima vez. Saludos

10/10 Excelente

Liliana, México

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Las instalaciones y el personal es excelente, la ubicación es muy buena.
Se hospedó 4 noches en diciembre de 2019
Respuesta de Katie Ng/General Manager, el 4 ene. 2020
Dear Liliana, Thank you very much for your lovely review. We wish to welcome you back once again in the future. Chiang Mai has many things to do. Food is delicious and temples are beautiful. This is color and charming of Chiang Mai. See you soon. Best regards, Katie Ng General Manager

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en septiembre de 2019
Respuesta de Katie Ng/GENERAL MANAGER, el 20 sept. 2019
Dear valued guest, Thank you very much for your great scores. Wish to welcome you back again in near by future. Best regards, Katie Ng General Manager

10/10 Excelente

Cesar, Laredo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en abril de 2024

4/10 Malo

kae

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
とにかく壁が薄く隣の人がシャワーを浴びてる音はダダ漏れで日中は常にうるさい 虫が多い
Se hospedó 3 noches en abril de 2024

10/10 Excelente

NORIHIRO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
部屋の変更、レンタカーの手配等、親切に相談に乗ってもらえました。
Se hospedó 1 noche en abril de 2024

4/10 Malo

LiFei

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First of all the girls at front desk speak very little English with no help for guest’s questions. The hotel and room full of old smell. Shower area molded spots. The bath towel very old. I paid same amount of money stayed in another hotel near Nimman Road, it’s 10 times better. I was very regret to change and give this hotel a try. The reviews about this hotel is untrue.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

wilbrod

Se hospedó 1 noche en marzo de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 2 abr. 2024
Dear Wilbrod,Thank you for rating us. We appreciate it.Best regards,

8/10 Bueno

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 29 feb. 2024
Dear Laura,Thank you very much for rating us. We truly appreciate it.Best regards,

10/10 Excelente

Precha, PalmCoast

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is great for food and entertainment right in front of the hotel you have KFC And Pizza Hut and cafes.
Se hospedó 10 noches en febrero de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Precha,Thank you very much for your top score rating with the most valuable comments, We truly appreciate it.Best regards,

6/10 Aceptable

Yun

Le gustó: Servicio y personal
Se hospedó 4 noches en enero de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Yun,Thank you for rating us.Best regards,

10/10 Excelente

zeid

Se hospedó 2 noches en febrero de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Zeid,Thank you very very much for your top score rating.We truly appreciate it.Best regards,

4/10 Malo

Victor

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
Single pane windows did not block out the karaoke going on behind the hotel every night until 12am. Doors are not sealed, all hallway noise comes through into rooms as if there was no barrier. Doors are heavy so walls shake when neighbours lose their door. Woke up several times in the middle of the night. Thin walls, heard neighbouring guests arguing for hours. Gecko came into our room through the gap under the unsealed doors. Ants infested washroom sink. Woke up to dozens of ants all over sink, soap, anything left out. Towels are old, ripped with holes. All staff are extremely friendly and helpful. Unfortunately due to lack of any noise insulation, our experience was poor.
Se hospedó 7 noches en enero de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Victor,May we apologize for the inconveniences occurred during your stay. Icon Park Hotel will keep improving services regarding your concern. And thank you for the hotel staff's comment.Best regards,

10/10 Excelente

neil

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, very clean with very helpful staff
Se hospedó 5 noches en enero de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Neil,Thank you very much for your top score rating with the most valuable comments. We truly appreciate it.Best regards,

8/10 Bueno

ALIDA

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and large rooms. Modern decor and minimalistic. Great staff and manager at front desk very helpful. Used hotel laundry services which were very good but a little pricey with a minimun weight requirement. They have water heaters so was tough having a hot shower. Need to replace towels in general. Overal all a pleasant stay and would stay there again.
Se hospedó 5 noches en enero de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Alida,Thank you very much for your rating with the most valuable comments shared. We truly appreciate it.Best regards,

10/10 Excelente

Kwok Seng

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Central location
Se hospedó 1 noche en enero de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Kwok Seng,Thank you very very much for your top score rating with the most valuable comment. We truly appreciate it.Best regards,

8/10 Bueno

Marisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel and conveniently located!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Marisa,Thank you for rating us with the most valuable comments.We truly appreciate it.Best regards,

10/10 Excelente

Kwok Seng

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location, good value.
Se hospedó 1 noche en enero de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 29 feb. 2024
Dear Kwok Seng,Thank you very very much for your top score rating with the most valuable comments shared. We truly appreciate it.Best regards,

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mixed review.
I would have given a higher rating except the first 2 nights my room was on the front side of the hotel and there is a bar just in front. There was a band playing every night until midnight, it was loud. The noise was enough that watching Television was diffucult, sleeping, very difficult.I was then moved to a room across the on the back side of hotel and all was good.
Se hospedó 5 noches en enero de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Michael,Thank you very much for rating us. And may we apologize for the noise disturbance during your stay.Best regards,

2/10 Terrible

max

Viaje de negocios
No le gustó: Servicios
Front staffs are not excited to serve and greet clients when checking in and did not offer to help the luggage. Light switches are hard to find, Bathroom towels can be cleaner and newer, there is no outlet for hair blower in the bathroom and hair blower is hidden on top of the safe box ( it’s hard to find ) , there are dirty stains on the tv stand areas. The one and only Elevator is dirty. I will not come back again !
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Young sang

Viaje familiar
No le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en enero de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Young Sang,Thank you for rating us.Best regards,

2/10 Terrible

Ameed

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
EXTREMELY noisy property with a front desk that again (as is so oftgen in overated Thailand) uses their excuse of limited English skiils (even when the guest speaks Thai) as an excuse to not answer guest questions or inquiries. Please select another property in Chiang Mai other than this property.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

joseph

Viaje familiar
Le gustó: Servicio y personal
Property not that great and breakfast very weak
Se hospedó 3 noches en enero de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Thank you for your comments.Icon Park Hotel will keep improving service regarding your concern.

6/10 Aceptable

joseph

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Se hospedó 2 noches en enero de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Joseph,Thank you very much for rating us.Best regards,

8/10 Bueno

JOO-YOUNG

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear JOO-YOUNG,Thank you very much for rating us.Best regards,

8/10 Bueno

Homboé

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well situated. But the noise from the bar in front of the hotel could be a bit annoying
Se hospedó 4 noches en enero de 2024
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Homboé,Thank you very much for rating us with comments.And may we apologize for the inconvenience occurred during your stay.Best regards,

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Not worth it
This is far from a 4 star hotel- pros: nice pillows Cons: check-in was late without even an apology. But I bet if you check out late they will charge you. Sheets were dirty, linen was old and some even had holes, the room is old and even the hangers were broken…Room is not sound-proof, the manager told me there will be singing but didn’t tell me it was a whole band with bass playing all night. And they knew it was an issue, yet they don’t have ear plugs (how is this supposed to be hospitable). Breakfast was not worth the pay, some of the “hot” dishes were cold…breakfast was from 6:30-10:00 and I came at 8. Food was already cold, especially the fried rice. The staff was acting as if they didn’t want you to be there. One of the staff literally just gave me my key card without even a single word…not even a hello? In summary, I would not stay here again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Valued Guest,Thank you for rating us with straight reviews/comments shared to other fellow travellers. Icon Park Hotel will keep improving services regarding your concern and may we apologize for the inconveniences occurred during your stay.Best regards,

6/10 Aceptable

Nancy

Le gustó: Servicio y personal
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Nancy,Thank you for rating us.Best regards,

6/10 Aceptable

Kam Lan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
環境ok, 職員友善 ，提供需要的物品 ，但係在酒吧 對面, 音樂聲很大， 但係要到晚上12:00 先停止, 床褥太淋，浴室太細 ，洗澡時熱水不夠熱， 去水不夠快，酒店位置方便。
大禮堂
房間對住酒吧
大堂
酒吧在hotel對面
Se hospedó 5 noches en diciembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Kam Lan,Thank you for rating us. Icon Park Hotel will keep improving services regarding your concern.Best regards,

10/10 Excelente

Jonathan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Jonathan,Thank you very very much for your top score rating.We truly appreciate it.Best regards,

8/10 Bueno

YUKA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 13 noches en diciembre de 2023

10/10 Excelente

Silvan

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Nuttapat

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Mike

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Strange Hotel
The Icon is one of the strangest hotels I have stayed at, it appears to be a renovated mall or office tower. Overall, the building and room are clean. In fact. Our room was quite spacious with a nice bathroom and waterfall shower. The breakfast was fresh but lacking as the menu stayed the same every day. A change in fruits or hot food would have been nice. The rooftop bar is completely closed down and should be noted on the listing. It’s also not in the same building, it’s across the street. The views were the main reason I stayed at the hotel, I was very disappointed to find the rooftop was shut down. Across from the hotel is a busy bar that goes to midnight. It can be incredibly loud! Request a room on the back of the hotel or you will deal with that noise every night until midnight.
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, convenient
Se hospedó 5 noches en diciembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 27 dic. 2023
Dear Richard,Thank you very very much for your top score rating.We truly appreciate it.Best regards,

10/10 Excelente

Pornpilas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
โดยรวมชอบมาก สะอาด เดินทางสะดวก มีที่จอดรถ แต่ในห้องนาจะมีเก้าอี้ หรือที่วางกระเป๋าเพื่อสะดวกในการเปิดหยิบเสื้อผ้า
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 27 dic. 2023
Dear khun Pornpilas,Thank you very much for your top score rating with comments. Though the Studio Twin room is designed in Muji Style, Icon Park will keep improving service regarding your concern.Best regards,

10/10 Excelente

Amber

Se hospedó 3 noches en noviembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Amber,Thank you very very much for your top score rating.We truly appreciate it.Best regards,

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Check-in and check-out were fast. Friendly staff. Spacious rooms and very large beds. We hated the shower. The water changed from scalding hot to cold. Very difficult to control the shower water temperature. The shower drain was so slow we had to constantly shut off the water during the shower to wait for it to drain, so it would not flood into the bathroom and toilet area. The shower wasted a lot of our time. We were located near the bar across the street. Very loud music every night during bed time.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 27 dic. 2023
Dear Valued Guest,Thank you very much for rating us with insight review / comments sharing. Icon Park Hotel will keep improving services regarding your concern and may we apologize for any inconveniences occurred during your stay.Best regards,

8/10 Bueno

joan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Convenient Location
clean quiet basic room near everything .
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 27 dic. 2023
Dear Joan,Thank you very much for rating us with reviews.We really appreciate it.Best regards,

8/10 Bueno

Trevor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 27 dic. 2023
Dear Trevor,Thank you very much for rating us.Best regards,

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel, helpful staff
All the staff were helpful for my (modest) requests and they booked a tour for me. Didn't try the breakfast. Comfy bed, decent size room. Easy to reach from the airport (taxi, Grab). Not far to walk into the old town area if you don't mind the heat. Only annoyance was that I couldn't borrow an iron and board (they send out laundry elsewhere) but that's minor.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 5 dic. 2023
Dear John,Thank you very very much for your top score rating with the most valuable comments.May we apologize with the misunderstood about your laundry ( we have an iron with the iron board for lend ).Best regards,

8/10 Bueno

Yoshihiro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 5 dic. 2023
Dear Yoshihiro sama,Thank you very much for rating us.Best regards,

4/10 Malo

CHARDAY

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 27 dic. 2023
Dear Charday,Thank you for rating us.Best regards,

8/10 Bueno

Günter

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Eine Bar gleich gegenüber spielt laute Musik bis mindestens Mitternacht. Lärmempfundliche Reisende sollte ein Zimmer in die andere Richtung reservieren.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 5 dic. 2023
Dear Günter,Thank you very much for rating us and may we apologize for the inconvenience occurred during your stay.Best regards,

6/10 Aceptable

Brian

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The property is definitely not 4star hotel. It is not clean. Condition is old. I would rate it 3star hotel.
Respuesta de Mesa K. / Icon Park Hotel Team, el 5 dic. 2023
Dear Brian,Thank you for your rating with comments.Icon Park Hotel will keep improving our services regarding your concern.Best regards,

8/10 Bueno

Stephanie

Viaje en pareja
Le gustó: Limpieza
Far
Respuesta de Mesa K. / Icon Park Hotel Team, el 24 feb. 2024
Dear Stephanie,Thank you for rating us.Best regards,

6/10 Aceptable

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When you walk through the corridor, you wouldn’t know that you were in a hotel. Odd interior design. Rooms have a Japanese feel. Bed is on the ground (no bed base) but be area is raised. Possibly add some lighting for the vanity in the bathroom. There is none there now. Ligthstrip at bedhead needs to be replaced.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Mesa K. / Icon Park Hotel Team, el 5 dic. 2023
Dear Paul,Thank you for your rating with comments. Icon Park Hotel will keep improving services regarding your concern.Best regards,

10/10 Excelente

Samnang

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel with very helpful staff.
Good hotel with a 24 hour KFC right out front. We got in pretty late and it was nice and easy to get a quick bite at KFC. There is also a night market just down the road that offers lots of food options.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Mesa K., el 5 dic. 2023
Dear Samnang,Thank you very very much for your top score rating with the most valuable comments. We truly appreciate it.Best regards,

8/10 Bueno

Meng

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to get to places. Loud music outside at night.
Respuesta de Mesa K., el 5 dic. 2023
Dear Meng,Thank you very much for rating us with comments.May we apologize for the inconvenience occurred during your stay.Best regards,