Ropa de cama hipoalergénica, camas con pillow-top y escritorio

Opiniones de Best Western Plus O'Hare International South Hotel

2.5 out of 5
Best Western Plus O'Hare International South Hotel
3001 N Mannheim Road, Franklin Park, IL

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 175 de 427 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 98 de 427 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 64 de 427 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 36 de 427 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 54 de 427 opiniones" "

7.6/10

Limpieza

7.8/10

Servicio y personal

7.6/10

Servicios

7.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Roberto Salvador

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien
Se hospedó 1 noche en abril de 2024

4/10 Malo

Elizabeth

Le gustó: Servicios
No le gustó: Servicio y personal
Mejor calificación si hubieran cumplido con el servicio de shuttle del aeropuerto al hotel, por no darme ese servicio tuve que pagar 100 usd (vuelta completa al centro porque el taxi me llevo a un hotel equivocado y tuve que pagar el regreso) Deberían informar que ese servicio ya no es disponible después de determinada hora....
Se hospedó 1 noche en octubre de 2023
Respuesta de Mak William, el 16 dic. 2023
Hello, We are sorry that your experience at Best Western didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. You may reach us anytime . Again, thank you for your feedback!

8/10 Bueno

carmen

Se hospedó 1 noche en octubre de 2023
Respuesta de Mak William, el 16 dic. 2023
Thank you for taking time to review your recent stay. I am glad you enjoyed our hotel and we hope to see you again in the future!

6/10 Aceptable

Mariel

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Ricardo

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Yolanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good date
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Karmen

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great Services!
Se hospedó 7 noches en agosto de 2023

8/10 Bueno

Alejandra

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Rafael

Se hospedó 3 noches en julio de 2023

10/10 Excelente

SANTOS

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel para usar confortable. limpio y el personal muy amable
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Josue

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Luis

Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Manuel

Se hospedó 1 noche en octubre de 2022

8/10 Bueno

alejandra

Viaje familiar
Le gustó: Servicio y personal
It was ok
Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

Domitila

Le gustó: Condiciones de la propiedad
Se hospedó 4 noches en abril de 2022

2/10 Terrible

Jose

Viaje familiar
No le gustó: Limpieza y servicios
Old hotel, worst management, 0 costumer service
Se hospedó 1 noche en enero de 2022
Respuesta de Raj Patel, el 7 ene. 2022
Sorry for not meeting your expectations. We will share this review with front-desk staff so they are aware of how you feel. If you would like to discuss this further please reach out to the property and ask for a manager.

8/10 Bueno

Spencer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Kinda expensive but overall good..
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

John

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The hotel was clean and safe. The only complaint we had was the parking situation. It looked like the was a used car lot in the hotel parking area. It was difficult getting out of the parking lot. An 11am check-out time caused too many cars leaving at the same time in an already crowded lot.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Ralph

Viaje en grupo
No le gustó: Servicio y personal y servicios
Property was unwilling to accept payment over the phone for a student traveling with limited funds in todays day and age. No alternate attempts made to accommodate as all other hotels have done before and after. Area felt unsafe, poorly situated.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Joel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great people skills by staff
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

elisabetta

Viaje en pareja
Le gustó: Servicio y personal y servicios
Abbiamo apprezzato il servizio di navetta per il terminal aeroporto.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

JaKayla

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stay was great.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

larisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really enjoyed this place! It was really nice and quiet! The bed was soo comfy! Kids enjoyed the delicious breakfast 😄
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Aracelia Nicole

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a quiet stay, room was clean, and Jacuzzi was very relaxing.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Nataliia

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Good
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Puneet

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It didn’t feel clean and comfortable. Every thing smelled bad including the bedding. Mattress was not comfortable either. Would not recommend the place
Se hospedó 1 noche en abril de 2024
Respuesta de Mak William, el 21 abr. 2024
We're truly sorry to hear that your experience at our establishment fell short of your expectations. Providing a clean and comfortable environment for our guests is of utmost importance to us, and it's disheartening to learn that we didn't meet that standard during your stay.Please accept our sincerest apologies for any inconvenience caused by the cleanliness and odor issues you encountered, as well as the discomfort with the bedding and mattress. We understand how crucial a good night's sleep is for our guests, and we regret that we were unable to provide you with the comfort you deserved.Your feedback is invaluable to us, and we will address these concerns with our housekeeping and maintenance teams to ensure that they are promptly resolved. We are committed to improving and maintaining the quality of our accommodations for all our guests.While we understand your reluctance to recommend us based on your recent experience, we hope you'll consider giving us another chance to exceed your expectations in the future. If you'd like to discuss your concerns further or if there's anything we can do to make amends, please don't hesitate to reach out to us directly.Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay.

8/10 Bueno

Grant

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great staff
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Roland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
….. war gut für unser Besuch
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Ismael

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would not stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Raj Patel , el 11 abr. 2024
We apologize for falling short of your expectations. Your feedback is valuable to us, and we will use it to improve our services. If there's anything specific you'd like to share, please don't hesitate to reach out.

2/10 Terrible

Eliza

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Malo
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Morgan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was one of the best hotel stays I’ve been to.

2/10 Terrible

Eliza

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bad
Se hospedó 1 noche en abril de 2024
Respuesta de Raj Patel , el 11 abr. 2024
We apologize for falling short of your expectations. Your feedback is valuable to us, and we will use it to improve our services. If there's anything specific you'd like to share, please don't hesitate to reach out.

10/10 Excelente

Jaime

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Loren

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Free breakfast was great - room excellent & large. Buses right outside the door to get into town. Friendly staff. Only problem was getting the shuttle (had to wait ages in the cold with no-one replying to our emails.
Se hospedó 3 noches en marzo de 2024

2/10 Terrible

Denise

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Despite the information on the Expedia site, this property did not offer 24 airport shuttle. I had to work with Expedia for over an hour to arrange this. The room was not very clean, the bed was sagging and uncomfortable, and the staff were unwelcoming, even before I checked in. The reception floor was warped and hazardous.
Se hospedó 1 noche en marzo de 2024
Respuesta de Raj Patel , el 11 abr. 2024
We're deeply sorry to hear about your disappointing experience. Your feedback is crucial for us to address these issues promptly and ensure a better stay for future guests. We apologize for any inconvenience caused by the lack of the advertised airport shuttle service and the cleanliness of the room. Your comments about the staff's behavior and the condition of our reception area are also concerning and will be addressed with our team. We appreciate you bringing these matters to our attention and hope to have the opportunity to regain your trust in the future. If there's anything else you'd like to discuss, please feel free to contact us directly.

8/10 Bueno

Luciano

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Ganbold

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Israel

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and great location area
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Frankee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
That was a very nice place to book when u in melrose
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Kimberly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice location
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Lesly

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room Smelled Bad
Se hospedó 1 noche en febrero de 2024
Respuesta de Raj Patel , el 11 abr. 2024
We're deeply sorry to hear about your disappointing experience. Your feedback is crucial for us to address these issues promptly and ensure a better stay for future guests. We apologize for any inconvenience caused by the lack of the advertised airport shuttle service and the cleanliness of the room. Your comments about the staff's behavior and the condition of our reception area are also concerning and will be addressed with our team. We appreciate you bringing these matters to our attention and hope to have the opportunity to regain your trust in the future. If there's anything else you'd like to discuss, please feel free to contact us directly.

4/10 Malo

Ryan

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
I showed up and the receptionist wasn't at the desk, I had to call the hotel in order to get them to come check me in. They don't have body wash or hand soap in the room, just several bars of a citrus facial cleanser. The carpet is a mess. The closet door was broken. The room didn't feel clean.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Joan

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Kim

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay!
All the staff was friendly. Our room was kept clean and the transportation to and from the airport made the trip easy.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Cynthia

Viaje familiar
near O'Hare airport
Basic breakfast - just ok. Entire hotel needs updating. Otherwise my room is quite comfortable and nice with microwave and fridge. Staff are great! 10 min drive to O'Hare airport so that's a plus for me!
Se hospedó 2 noches en enero de 2024

10/10 Excelente

DEN

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was nice and room was clean, Lobby has good music and Front-desk was welcoming
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Frances

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelent
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

May

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
This is not a 24 hour shuttle service hotel! The only reason I chose this hotel. They said what's on their website states based on availability, which starts at 5:30am. Orbitz needs to uodate their description.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Lilliane

Se hospedó 1 noche en enero de 2024