Thank you for taking the time to share your experience Julio. Our entire team celebrates when we receive a perfect review! Please allow us the honor of serving you again soon. Sincerely,

Dear Hector, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Sincerely,Hotel Management

Dear Ruben, Thank you for reviewing our hotel on your recent visit. Please accept our apologies for the experience on arrival. We certainly understand the frustrations and the inconvenience caused. Our team works attentively to help you, but sometimes they cannot make decisions to your satisfaction. We regret the same and hope your other part of the stay was satisfactory and you will return for another trip with us for a seamless experience.Sincerely,Hotel Management

Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management

Pablo, thank you for the glowing review of Extended Stay America. We're thrilled to know you had a pleasant time with us and that our excellent location close to the airport and the city center worked well for you. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for taking the time to share your experience Justine. Our entire team celebrates when we receive a perfect review! Please allow us the honor of serving you again soon. Sincerely,

Dear Shreekesh I apologize for the inconvenience. we hope we will your stay better next time. Our guest's support is really appreciated to help and make their stay awesome.

Thank you for taking the time to share your experience Shreekesh. we apologize that you didn't have a good experience. It is never our intention to mislead therefore, we apologize for any miscommunication We aim to ensure all our guests can enjoy our complimentary amenities, and We hope you will revisit it when you return to the area. Please allow us the honor of serving you again soon. Sincerely,

Dear Albery,Thank you for your business and we really appreciate your reviews. Your feedback acts as an encouragement for our team. Customer satisfaction is our top priority and we strive to our best to work with our guest as per their expectations to give them a perfect stay. Thank you again and we look forward to see you again in future. Thanks

Dear Michael,Thank you for your business and we really appreciate your reviews. Your feedback acts as an encouragement for our team. Customer satisfaction is our top priority and we strive to our best to work with our guest as per their expectations to give them a perfect stay. Thank you again and we look forward to see you again in future. Thanks

Dear Edward is a pleasure to receive your feedback regarding your stay. Thank you for taking time to help us improve. We sincerely apologize for not meeting the standards and apologize from behalf of our stuff .Our team is taking the necessary steps to prevent these problems from happening in the future. It is always a pleasure to hear from you and we are always happy to make improvements to our services based on your feedback. Please accept our sincere thanks for bringing this to our attention.

Dear Chiquita is a pleasure to receive your feedback regarding your stay. Thank you for taking time to help us improve. We sincerely apologize for not meeting the standards we set and expect. Our team is taking the necessary steps to prevent these problems from happening in the future. It is always a pleasure to hear from you and we are always happy to make improvements to our services based on your feedback. Please accept our sincere thanks for bringing this to our attention.

Dear John I apologize for the inconvenience due to the situation. We take such complaint very seriously. We are in middle of the conversion to Mainstay suites hotel hope you understand. Our guest's support is really appreciated to help and make their stay awesome.

Dear albert, Thank you for staying with us and for sharing your review. Our goal is to provide an exceptional experience for our guests, and we’re glad you loved the convenience of having a kitchenette in your suite. On behalf of all of us at Extended Stay America, the pleasure was ours, and we look forward to welcoming you back!Sincerely,Hotel Management

Dear Priscilla, Thank you for staying with us and posting your review. We are pleased that our location was convenient for your needs. However, we apologize for any concerns that may have kept you from having an outstanding stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to provide you with a better impression the next time.Sincerely,Hotel Management

Dear Justin, Thank you for taking the time to share your feedback with us. Our primary mission is to provide guests with comfortable accommodations and excellent service by a warm, responsive team. We regret that your experience did not reflect this commitment. Your comments have been shared with our team members, and we are committed to taking action to prevent a recurrence. We hope to welcome you back, as we are dedicated to delivering the flawless visit you deserve on your next stay.Sincerely,Hotel Management

Dear Jose, Thank you for sharing your experience on your recent visit to our hotel. We are sorry about the inconvenience caused to you and certainly understand the frustrations of not meeting your expectations. Our dedicated team works hard to keep the room updated and checked thoroughly before delivering it to the guest, but we will discuss this with them to review any missing spots and make improvements. Our expert team is already at work to ensure the seamless delivery of the best hotel experience. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management

Dear Brenda, Thank you for your recent review of your stay. We apologize for not meeting your expectations regarding your recent stay at our hotel. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. We also offer a complimentary linen exchange service at the front desk. In response to your feedback, we will ensure our front desk staff communicates our services and amenities during arrival and provides each guest with the professional customer service they deserve. We hope you will revisit us whenever you are in the area.Sincerely,Hotel Management