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Opiniones de The Westin Chicago North Shore

4 out of 5
The Westin Chicago North Shore
601 N Milwaukee Ave, Wheeling, IL

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 600 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 245 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 85 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 36 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 38 de 1004 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Yari

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 10 oct. 2023
Thank you for the wonderful rating, Yari!It's fantastic you enjoyed your time at The Westin Chicago North Shore so much! We look forward to hosting you again soon for another amazing experience!

10/10 Excelente

Lucio

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de Customer Service, el 8 sept. 2023
Thanks for the outstanding rating, Lucio!We're delighted your time at The Westin Chicago North Shore was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

6/10 Aceptable

Cliente verificado

Viaje familiar
no comments
Se hospedó 1 noche en julio de 2021
Respuesta de Tim Ohrn, el 22 jul. 2021
Thank you for taking the time to share your review. I am sorry that you did not have a more positive experience. However, your valuable feedback allows us to improve our services, and I am confident that your next visit will be a more positive experience. Sincerely, Tim Ohrn General Manager Westin Chicago North Shore

8/10 Bueno

Karen

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena
Se hospedó 1 noche en abril de 2021
Respuesta de Tim Ohrn, el 8 abr. 2021
Thank you for taking the time to share your review. I am sorry that you did not have a more positive experience. However, your valuable feedback allows us to improve our services, and I am confident that your next visit will be a more positive experience. Sincerely, Tim Ohrn General Manager Westin Chicago North Shore

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2019
Respuesta de TimOhrnGM, el 14 oct. 2019
Dear Anonymous, Thank you for staying with us and for taking the time to share your 5/5 rating! We are glad to see you had a flawless stay and we hope to welcome you back soon! Sincerely, Tim Ohrn General Manager Westin Chicago North Shore

8/10 Bueno

Miriam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabuloso
Fue muy especial pork celebraba el b-day d mi hija junto a sus amigas y fue muy divertido Gracias
Se hospedó 1 noche en agosto de 2019
Respuesta de Gorges Dawood, el 18 ago. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No me gusto que me cobraron a mi banco mucho más de 151. 97 por cada cuarto y que no tenían registrado mi desayuno gratis
Se hospedó 1 noche en agosto de 2019
Respuesta de TimOhrnGM, el 5 ago. 2019
Dear Anonymous, Thank you so much for staying with us and for taking the time to share your experience from your recent stay with us. We are truly sorry for any inconveniences your experienced during check in and with your credit card being over authorized. We truly appreciate your honest feedback and hope to welcome you back in the future. Sincerely, Tim Ohrn General Manager Westin North Shore

8/10 Bueno

Goddy

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2019
Respuesta de TimOhrnGM, el 9 jul. 2019
Dear Goddy, Thank you kindly for taking the time to share your rating from your recent stay with us. I hope to welcome you back the next time your travels bring you to Wheeling! Sincerely, Tim Ohrn General Manager Westin Chicago North Shore

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bonito hotel, excelente servicio, el gimnacion es amplio
Se hospedó 2 noches en febrero de 2019

8/10 Bueno

Miriam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estuvimos solo una noche pero fue muy agradable y cómoda la habitación
Se hospedó 1 noche en diciembre de 2018

8/10 Bueno

Jose Manuel

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2018

10/10 Excelente

Erika, Houston, Tx

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Me encanto el hotel muy limpio y el personal amable.
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Mary, Ky

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lugar perfecto
Muy bien , el lugar perfecto, alejado del bullicio de la ciudad

10/10 Excelente

Miguel, Rock Island IL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel
El mejor hotel en esa zona se los recomiendo!

8/10 Bueno

Tara

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Safe, clean area. Spacious meeting rooms. Professional, helpful, friendly staff. 30 minutes to many attractions and airport.
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Service, el 15 feb. 2024
Tara, thank you for choosing The Westin Chicago North Shore. We're glad to hear you appreciated our secure location and roomy meeting areas. It's wonderful to know our team members contributed to your positive experience. With our proximity to numerous attractions and the airport, we aim to make travel stress-free for our guests. We can't wait to welcome you back for another enjoyable stay.

10/10 Excelente

Shaemia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice staycation and conference. The workshop facilities, the ballroom gala, the banquet servers were all on point and professional. I hope the conference is there next year & the service gets even better.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 12 feb. 2024
Shaemia, thank you for sharing your wonderful experience at The Westin Chicago North Shore. We're thrilled to hear you found our event spaces, galas, and banquet team members professional and efficient. It's always a pleasure to host your conference, and we look forward to continually elevating our service for an even better experience next year.

10/10 Excelente

yoav

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
provided everything that was promised , pleasant and helpful staff
Se hospedó 2 noches en febrero de 2024
Respuesta de Cristina, el 11 feb. 2024
Thank you very much for staying with us and sharing your review. We are glad you enjoyed your stay and looking forward to seeing you again!

8/10 Bueno

Ethel

Le gustó: Limpieza, servicios, condiciones de la propiedad
It was close to a lot of food options
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 31 ene. 2024
Ethel, it's wonderful to know that you appreciated The Westin Chicago North Shore's convenient location close to an array of dining possibilities. We hope to see you again soon for another enjoyable stay.

8/10 Bueno

Kris

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 27 ene. 2024
Thank you for this lovely rating, Kris!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at The Westin Chicago North Shore. We'd like to share an even better experience with you soon.

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff and hotel
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 26 dic. 2023
Frank, it's fantastic to hear you had a pleasant experience at The Westin Chicago North Shore! We're delighted that our dedicated team members and facilities met your expectations. Thank you for your wonderful feedback, and we look forward to the opportunity of welcoming you back in the future.

8/10 Bueno

Marco

Respuesta de Customer Service, el 13 ene. 2024
We appreciate you sharing this positive rating, Marco!The comfort of our guests is important to us so we can't wait to see you back again at The Westin Chicago North Shore. We want to share an even more enjoyable experience with you next time.

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was a great stay !! Very nice staff and I fell in love with the White Tea products,already ordered some for my home. I was just surprised that there was no travel size oral hygiene products available anywhere within the hotel. I will definitely be back for another peaceful getaway. Thank You.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 18 dic. 2023
James, it's wonderful to hear you had a fantastic stay at The Westin Chicago North Shore. We're thrilled to know you enjoyed our white tea products so much you ordered some for home! We note your surprise about the absence of travel-size oral hygiene products and appreciate this feedback for future improvements. We're excitedly anticipating your return for another serene getaway. Thank you.

8/10 Bueno

Plummer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 17 dic. 2023
Thanks for the 4/5 rating, Plummer!We're happy you had such a lovely stay at The Westin Chicago North Shore! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 Excelente

WILLIAM

Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 16 dic. 2023
William, thank you for choosing The Westin Chicago North Shore for your stay. We appreciate your high rating and look forward to your return. Safe travels until then!

10/10 Excelente

Maurice Jeffrey, Buffalo grove

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
clean pool, nice gym
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 5 dic. 2023
Maurice, your complimentary remarks, particularly about The Westin Chicago North Shore's pool and fitness facilities, truly resonate with our aim to provide an enjoyable and leisurely environment for guests. We're thrilled to know we hit the mark for you. Your feedback is invaluable to us and we can't wait to welcome you back soon!

6/10 Aceptable

Virginia

Viaje familiar con niños
Le gustó: Servicio y personal
Went to have breakfast with the family and the utensils were wrapped in dirty cloth. The had a ring around the toilet just not what I expect from a hotel of this sort.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 28 nov. 2023
Virginia, it's unfortunate to hear that some aspects of your visit didn't meet expectations. We regret any issues you might have encountered during breakfast and any inconvenience regarding the cleanliness of the bathroom. We welcome all guest feedback as it helps us ensure that our high standards are maintained. Please be assured that your comments will be shared with our housekeeping and dining teams for their attention. Thank you for letting us know.

4/10 Malo

HYUNKIL

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
I am looking forward to having an AI front desk who/which could provide more consistent service greeting guests with respect. It's a long journey to the parking lot since all the gates are licked except for the front and the side ones open.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 23 nov. 2023
Hyunkil, we acknowledge your expectations for a more uniform greeting experience, as well as your comments regarding the parking situation. Our goal is to ensure all our guests feel welcomed and we'll certainly take your feedback into account for future efforts. We're committed to making improvements where necessary and appreciate your valuable input.

8/10 Bueno

Genevelyn

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Such a nice quiet area. There were shops near that you could walk to. My only complaint was the bed. There was hair on all of my pillows like they did not change it out. Front desk did bring new pillows, but we went ahead and asked for fresh sheets as well.
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 14 nov. 2023
Genevelyn, it's wonderful to hear you enjoyed the tranquility of The Westin Chicago North Shore's location and its close proximity to shops. We appreciate your patience regarding the concern with your bedding. Rest assured, our housekeeping team is committed to maintaining high standards of cleanliness. Your notes are valuable for our continuous improvement. We eagerly look forward to the opportunity to host you again with a flawless experience.

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the bed. So luxurious. So comfy
Se hospedó 2 noches en noviembre de 2023
Respuesta de Customer Service, el 14 nov. 2023
Jessica, thank you for sharing your experience at The Westin Chicago North Shore. It truly pleases us to know you appreciate our luxurious and comfortable beds. Your satisfaction is a testament to our commitment to delivering exceptional services. We eagerly await your return for another comfortable stay.

8/10 Bueno

Deborah

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay!!!
Was in town for a wedding. There was some issues with the room. Went downstairs and spoke to a young gentleman named nick. He was on it to switch my room and listen to what was wrong with room and was quite accommodating. Staff was pleasant and very helpful.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Customer Service, el 12 nov. 2023
Deborah, it's wonderful to hear that The Westin Chicago North Shore could serve as your accommodation during a special event. It's unfortunate that your initial room did not meet your expectations, but we are thrilled that our team member, Nick, was able to promptly attend to your concerns and make your stay a comfortable one. We appreciate your remarks on our team's pleasant and accommodating demeanor. We look forward to welcoming you back in the future.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 24 oct. 2023
John, it's fantastic to see such a high rating for The Westin Chicago North Shore. We're thrilled you enjoyed your stay and look forward to hosting you again soon. Thank you for choosing us for your travel needs.

6/10 Aceptable

Lisa

Viaje familiar
Le gustó: Servicio y personal
Nice hotel but parking is too far
Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 22 oct. 2023
Lisa, it's regrettable to hear about the parking inconvenience during your stay. Our aim is always to provide ease for all our guests, and your feedback will be taken into account as we continuously strive to improve our service. We hope you'll give us a chance to create a better experience for you in the future.

2/10 Terrible

Leah

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y comodidad de las habitaciones
Horrible experience
On the day of checkout housekeeping walked into our room at 9 AM without knocking!!! We were awakened by someone literally walking into our room. They quickly left and I ran out after the person and asked why the heck they just walked in. She said she thought we had checked out! I said first of all it’s 9 am!! Checkout is noon! Second of all you knock first and identify yourself to me!!! And lastly she could have checked with the front desk to see if we checked out. I told all of this to the manager and all he did was give me $10 coupon to the hotel store for snacks!! I’m very very upset how this was handled. I thought the hotel was beautiful and clean and smelled good but this situation should have been handled much better. I would have been happy with a free night or two in the future for this huge inconvenience. It was terrifying having someone walk in your room while you are dead asleep!! None of this is okay! I would like to stay there again but not if the hotel isn’t willing to comp me for a future stay. We were awakened 3 hours before checkout. We were exhausted and had to travel home that day. My ratings will remain how they are unless they rectify this.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place
Staff was awesome and the most comfortable bed!
Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 21 oct. 2023
Thank you for the wonderful review, Kevin!It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future!Thank you again for sharing your review and for staying at The Westin Chicago North Shore. Have a wonderful day!

10/10 Excelente

Katherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My husband is disabled and the hotel staff went out of their way to make our stay comfortable, including comping valet parking for us.
Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 27 oct. 2023
Katherine, it's wonderful to learn that you and your husband found comfort during your stay at The Westin Chicago North Shore. We are dedicated to providing exceptional service, and we're glad our team members could make your stay special. We look forward to welcoming you back for another pleasant experience.

10/10 Excelente

Tati

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 16 oct. 2023
Tati, it's a pleasure to notice you had a wonderful experience at The Westin Chicago North Shore. We trust everything was to your satisfaction and look forward to the chance of hosting you once again.

10/10 Excelente

Tressa

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The property is clean and modern. The check in and out process was simple and quick. The beds are like clouds.!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 16 oct. 2023
Tressa, your appreciation for The Westin Chicago North Shore is heartwarming. We're delighted to hear you found the property spotless and updated, and that the check-in and check-out process met your expectations for efficiency. It's wonderful that you enjoyed the cloud-like comfort of our beds. We hope to welcome you back soon.

10/10 Excelente

Allen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay, the location is amazingly convenient, and the staff are great. The restaurant in the hotel is highly recommended. I was a little disappointed there's no Jacuzzi but that didn't spoil our stay by any means.
Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 9 oct. 2023
Allen, it's wonderful to hear that you had such an enjoyable stay at The Westin Chicago North Shore. We're delighted our convenient location and fantastic team members contributed positively to your experience. Our on-site restaurant team will be thrilled to know you valued their culinary offerings. We understand your preferences for additional amenities and we appreciate your understanding in this matter. We hope to welcome you back for another great stay in the future.

10/10 Excelente

Jessica

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My family enjoyed the ease of check-in and how open they were to the idea of extending our check out an hour. The hotel was also very quiet and the room was spacious and comfortable.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 18 sept. 2023
Jessica, thank you for taking the time to share your wonderful experience at The Westin Chicago North Shore. We're thrilled to hear that you and your family enjoyed the seamless check-in process, our accommodation for a later check-out, and the tranquility and spaciousness of your room. Comfort and convenience for our guests are always our top priorities. We're looking forward to welcoming you back in the future.

10/10 Excelente

tracy

Se hospedó 2 noches en septiembre de 2023
Respuesta de Customer Service, el 6 oct. 2023
Tracy, it's wonderful to hear that your experience at The Westin Chicago North Shore was excellent. We appreciate you taking the time to leave a rating and we hope to welcome you back on your next visit to the area.

10/10 Excelente

Jimmie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Besides the Jimmy John’s sandwich and beer bottles left on the 4th floor elevator area for 3 days i this place was great
Se hospedó 8 noches en septiembre de 2023
Respuesta de Customer Service, el 16 sept. 2023
Jimmie, we're delighted to hear that you enjoyed your stay at The Westin Chicago North Shore. We're sorry to hear about the overlooked elevator-area, we'll be sure to address it with our cleaning team to ensure that all common areas are maintained to a high standard. We appreciate your feedback and look forward to your next visit.

10/10 Excelente

Maureen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly and knowledgeable staff.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Customer Service, el 10 sept. 2023
Maureen, thank you for sharing your positive experience at The Westin Chicago North Shore. We're glad to hear our knowledgeable and amicable team members could contribute positivity to your stay. Sure enough, your kind words uplift us and we hope to welcome you back soon for another magnificent experience!

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a very comfortable and clean hotel on a great location with many dining options in walkable distance. I also loved that the pool was large enough to swim laps in as well.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Customer Service, el 5 sept. 2023
Mary, it's a delight to learn about your enjoyable stay at The Westin Chicago North Shore. We're pleased you found comfort in our clean environment and benefitted from our convenient location. Glad to hear you appreciated our great pool facilities too. We look forward to hosting you again for another delightful experience.

10/10 Excelente

Kristina

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 5 sept. 2023
Kristina, thank you for your stellar rating of The Westin Chicago North Shore. We are thrilled to know you had a satisfactory stay. Please do visit us again for another exceptional experience!

10/10 Excelente

Natalya

Viaje familiar
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 3 sept. 2023
Thanks for the perfect rating, Natalya!We're pleased to hear that you have fully enjoyed your stay at The Westin Chicago North Shore, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

8/10 Bueno

Xiaowen

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Like the bar in front of hotel
Respuesta de Customer Service, el 25 ago. 2023
Xiaowen, it's wonderful to hear that you enjoyed the bar space at The Westin Chicago North Shore. It's certainly a highlight for many guests. We look forward to welcoming you back for more enjoyable experiences.

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Solo stay!
The front desk was amazing! I took a 24-hour staycation from my family and it was perfect!
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 14 ago. 2023
Laura, it's lovely to hear about your staycation at The Westin Chicago North Shore. We're pleased our front desk team was able to contribute to your perfect time away. We hope to have the opportunity to welcome you back again soon!

10/10 Excelente

travis

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, clean rooms and a good staff. Would definitely stay here again. Close to several dining options and bars.
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 8 ago. 2023
Hello Travis!Thank you for taking the time to review The Westin Chicago North Shore. We're elated to hear you appreciated our prime location and spotless rooms. Also, the acknowledgment of our dedicated staff is much appreciated. We look forward to your return and helping to make your next stay just as memorable.

10/10 Excelente

Tony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall everyone was great
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 6 ago. 2023
Thanks for the splendid review, Tony!It's fantastic you had such an excellent experience at The Westin Chicago North Shore and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you.We look forward to hosting you again soon so we can share another amazing experience with you.

10/10 Excelente

Natalya

Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 30 jul. 2023
Thank you for the 5 out of 5 rating, Natalya!We're thrilled to see how much you enjoyed staying at The Westin Chicago North Shore. We look forward to hosting you again in the near future! Thank you again for sharing.