Áreas de la propiedad

Opiniones de The Buccaneer Beach & Golf Resort

4 out of 5
The Buccaneer Beach & Golf Resort
Estate Shoys, Christiansted, St. Croix

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 656 de 966 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 220 de 966 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 52 de 966 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 966 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 966 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Leidy

Viaje en pareja
Le gustó: Limpieza y servicios
Pagarc ese precio por habitación exige algunas garantías de calidad. Comida rápida en general para desayuno y almuerzo (lunch). Mejor en cena. Conseguir mesa ciertos días imposible y toca llevar a habitación. Nada después de las 9pm. Decoración de habitaciones vieja y algo gastada. Muy buen sitio y excelentes vistas al mar eso si. Relación precio-calidad bastante discutible.
Respuesta de Marjo, el 19 abr. 2024
We’re glad to hear that you enjoyed dinner and our ocean views during your stay. We value your feedback regarding our rates and service quality and apologize for any inconvenience during breakfast and lunch. Your comments about the room decor are noted. We look forward to the opportunity to exceed your expectations on your next stay. We can’t wait to welcome you back!

8/10 Bueno

Thomas, Puerto Rico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente complejo de Hotel!!! El unico detalle que deberían mejorar es tener accessible en el area de las habitaciones, maquinas de snacks y bebidas. Debido a lo distante del lobby y restaurante, no me parece comodo tener que llamar para solicitar transportacion al area principal para simplemente comprar algun snack o bebida regular.
Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

Alicia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Andrea, Mar del Plata, Argentina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent holiday!!
It was a fabulous vacation. There are 3 beautiful beaches - 2 with shade - palm trees and sea grapes. The water is crystal clear. There are 3 restaurants. The Terrace on the hill provides a buffet breakfast with fresh fruit, eggs, pancakes, bacon, sausage plus a special of the morning. The Grotto provides casual lunch.The Mermaid has lunch on the beach and great dinners with entertainment. The rooms are beautifully and very big!!. Everything was clean and the property was well kept. If you like playing golf or tennis, the hotel has a beautiful courses. The swimming pool was a little small and plenty of people. The hotel has a very efficient shuttle service to go to the city.It was a perfect vacation.

10/10 Excelente

Darrin

Viaje en pareja
Le gustó: Condiciones de la propiedad
Right on the ocean
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Joseph Emanuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en abril de 2024
Respuesta de Marjo, el 19 abr. 2024
Thank you for the 5-star review! Your feedback fuels our commitment to excellence. We hope to see you again soon for another fantastic stay.

10/10 Excelente

Dennis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en febrero de 2024
Respuesta de Marjo, el 19 abr. 2024
We're grateful for your 5-star rating! It motivates us to continue providing memorable experiences for our guests. Looking forward to your next visit.

10/10 Excelente

Andrea

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is excellent! Buffet breakfast was fantastic! Dinner was very good and enjoyed the live music!
Se hospedó 1 noche en abril de 2024
Respuesta de Marjo, el 19 abr. 2024
Thank you for your wonderful feedback! We’re delighted that you enjoyed our excellent staff, fantastic buffet breakfast, and the enjoyable dinner with live music. We look forward to welcoming you back for more memorable moments!

10/10 Excelente

Deborah Kearney

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Too much tipping!
Se hospedó 5 noches en abril de 2024
Respuesta de Marjo, el 19 abr. 2024
Thank you for sharing your feedback with us. We understand your concern and appreciate your input. We strive to provide excellent service while ensuring a comfortable experience for our guests. We hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Ronald S

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The staff are all AMAZING!!!! From check in to dining to bartenders to our concierge to our driver to our room to HOUSEKEEPING 😁 We CANNOT wait to come back!!!
Se hospedó 4 noches en febrero de 2024
Respuesta de Marjo, el 19 abr. 2024
Thank you for your positive feedback! We’re glad to hear that our staff across various departments contributed to your enjoyable stay. We look forward to welcoming you back for another great experience!

10/10 Excelente

Gianluca

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Marjo, el 19 abr. 2024
Thank you for the 5-star rating! We appreciate your support and hope to welcome you back soon.

10/10 Excelente

Doris

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The cook, Jason cooked up our lobster and fish from our excursions. It was terrific. Great complimentary breakfast every day.
Se hospedó 4 noches en marzo de 2024
Respuesta de Marjo, el 19 abr. 2024
Thank you for sharing your experience with us! We’re thrilled to hear that Chef Jason’s cooking made your lobster and fish dishes terrific, and we’re delighted you enjoyed our complimentary breakfast every day.We look forward to your next visit and more wonderful stays with us.

8/10 Bueno

Shoichi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Environment and beach staff
Se hospedó 6 noches en marzo de 2024
Respuesta de Marjo, el 19 abr. 2024
Thank you for mentioning our environment and beach staff. We’re glad you appreciated their efforts and the natural beauty of our surroundings. Your feedback encourages us to continue providing a great experience for our guests.

10/10 Excelente

Charlotte

Se hospedó 5 noches en marzo de 2024
Respuesta de Marjo, el 19 abr. 2024
Thank you for awarding us 5 stars! Your support encourages us to keep delivering exceptional service. We can't wait to welcome you back.

6/10 Aceptable

Mason

Viaje en pareja
They did not communicate between departments
Se hospedó 4 noches en febrero de 2024
Respuesta de Marjo, el 19 abr. 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the lack of communication between departments. We take your comments seriously and will work on improving our internal communication processes to ensure a seamless experience for our guests. Your input is valuable to us, and we appreciate your insights.

8/10 Bueno

Deborah

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The resort is beautiful and nicely maintained. Service was good as long as you didn’t ask for anything out of the ordinary. There were some staff who really had a poor attitude - felt almost as though they were doing you a favor. On the positive side there were some staff who were warm, friendly and highly service oriented . A mix. Lovely beaches.
Se hospedó 5 noches en febrero de 2024
Respuesta de Marjo, el 19 abr. 2024
Thank you for your feedback. We’re glad you appreciated our beautiful resort and friendly staff. We apologize for any shortcomings experienced and assure you we are working to improve. We hope to welcome you back for an even better stay.

10/10 Excelente

Morgan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our time here. The beaches were beautiful, and the food was delicious. The staff were attentive and friendly from check-in to checkout. There are many adventurous things onsite and close-by while other areas are tranquil. We hope to stay here again soon!
Se hospedó 5 noches en febrero de 2024
Respuesta de Marjo, el 19 abr. 2024
Thank you for your lovely review! We’re glad to hear that you enjoyed your time with us, especially our beautiful beaches, delicious food, and attentive staff. It’s heartening to know that you found the balance between adventure and tranquility just right. We look forward to welcoming you back soon for another enjoyable stay!

10/10 Excelente

Christine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was very large and contained beautiful beaches and views. It had a lot to offer the guests and the vibe was wonderful.
Se hospedó 5 noches en febrero de 2024
Respuesta de Marjo, el 19 abr. 2024
Thank you for sharing your experience with us! We’re delighted that you enjoyed our expansive property with its beautiful beaches and scenic views. It’s wonderful to hear that you found plenty to do and that the overall vibe left such a positive impression. We hope to welcome you back soon to explore more of what our property has to offer!

10/10 Excelente

Rosita

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful resort and people were very kind..yhe beaches were gorgeous
Se hospedó 4 noches en febrero de 2024
Respuesta de Marjo, el 19 abr. 2024
Thank you for your kind words and positive feedback! We’re delighted to hear that you found our resort beautiful and that our team made your stay enjoyable with their kindness. Our beaches are indeed gorgeous, and we’re thrilled that you had the chance to experience their beauty. We hope to have the pleasure of hosting you again soon!

10/10 Excelente

Malcolm

Se hospedó 7 noches en febrero de 2024
Respuesta de Marjo, el 19 abr. 2024
Thank you for the 5-star rating! We're delighted you enjoyed your stay and look forward to hosting you again soon.

10/10 Excelente

Vivian

Viaje en pareja
This is a beautiful 350 acre property with 3 lovely beaches. The exterior of our room could use a bit of TLC but the interior was good.
Se hospedó 10 noches en febrero de 2024

2/10 Terrible

MARCELO, Winter Park

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Really outdated
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

E Lin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
At check in we were upgraded because we came there for our 36th anniversary. The staff for front desk to wait staff to cleaners and everyone else we had any contact with, was super friendly and helpful. We were very pleased by our whole experience there.
Se hospedó 4 noches en febrero de 2024

2/10 Terrible

JASMINE

Se hospedó 4 noches en febrero de 2024
Respuesta de Marjo, el 19 abr. 2024
Your 5-star rating means a lot to us! We strive to provide excellent experiences, and we're thrilled you had a great stay.

6/10 Aceptable

Barbara

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The aged, damaged furniture. Grass not cut. TV that was 15 years old with static like watching tv from 1970. If we had paid $100 per night for this room it would be expected, but this hotel was outrageously expensive. Inexcusable. They should be embarrassed to rate this property 5 stars. The only redeemable quality is the employees. Even the buffet breakfast was 3 rate
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Alana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Joy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 6 noches en enero de 2024

10/10 Excelente

Giovanni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en enero de 2024

10/10 Excelente

Jeff

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Buccaneer always impresses
We loved our stay at the Buccaneer. The property is always amazing. The staff is friendly and everyone greeted us with a good morning, good afternoon or good evening.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en diciembre de 2023

10/10 Excelente

Deryk

Viaje en pareja
Le gustó: Servicios
Staff were all exceptional, pleasant and hospitable. All areas, including the room, were kept very clean. Although the food choices are limited, the food that was available was very good quality. The beach is amazing and is perfect for snorkeling, kayaking or just relaxing in the sun. I would definitely recommend the resort and hope to be returning in the near future.
Se hospedó 5 noches en octubre de 2023

10/10 Excelente

Ricky Dwayne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved our stay here!
Se hospedó 6 noches en julio de 2023

6/10 Aceptable

Alison

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We really wanted to love the Buccaneer Resort but there were a lot of shortcomings. It is in the perfect location surrounded by two beautiful beaches and a short ride from Christiansted and amazing dining options, but as a resort it falls short in many places. The room was outdated and the AC and several things in the room didn’t work or were broken. When we reported this to the concierge they did not offer another room for the remainder of the stay and we were thanked for bringing it to their attention but told that it would be fixed after we left. We went during the slow season , which understandably you expect things to be a bit more relaxed. We had dinner reservations at the Mermaid and were ignored and our food came out an hour after we ordered it cold. The bar on the beach redeemed the resort with amazing bartenders who gave us recommendations of places to eat, and had the best sushi we had on the island. For the price of the resort the rooms were outdated and not well cleaned, we found a roach in our bathroom. The spa staff however was amazing and gave both my husband and I a great massage and provided us with tips on how to reduce the stress on our necks and backs. We will definitely come back to visit the two beaches but likely will not stay here again.
Se hospedó 5 noches en octubre de 2023

10/10 Excelente

Gabriela

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buckaneer is a Gem!! Can’t wait to return.
Se hospedó 3 noches en septiembre de 2023

6/10 Aceptable

Ali

Le gustó: Limpieza, servicios, condiciones de la propiedad
What caused me the rate this average was 2 of the nights the next door guest had loud electronic noises most of the night and it was not made to stop.
Se hospedó 7 noches en agosto de 2023

10/10 Excelente

Mario Arnulfo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The climb to the lobby from the rooms are steep. There should be more shuttle to go up
Se hospedó 4 noches en junio de 2023

10/10 Excelente

Oliver, Katy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great Location and Accommodations
Se hospedó 1 noche en julio de 2023

10/10 Excelente

stephan, Quakertown

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the tub/shower in the bathroom was high and difficult for an elderly person to step over.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Mary Ann

Se hospedó 7 noches en julio de 2023

8/10 Bueno

Bozena

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Came at the quiet time, few people, little entertainment. Resort is big with multiple different areas you could book, with distance to walk, although they do pick you up and will drive you to your destinations. Initially was disappointed, but was able to get upgraded close to beach and that made a world of difference. We enjoyed the beautiful beach and the quiet, and are pleased with our stay. Management did accommodate our needs, so we were very grateful and do recommend this place.
Se hospedó 6 noches en junio de 2023

10/10 Excelente

Edward Peter

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved everything. No complaints
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Courtney

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had an amazing time at the Buccaneer. We were in need of a nice quiet vacation. The vibe at the Buccaneer was perfect in June. The complimentary breakfast buffet was delicious, and the staff is very attentive and kind.
Se hospedó 4 noches en junio de 2023

10/10 Excelente

Courtney

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Savonya

Se hospedó 3 noches en junio de 2023

10/10 Excelente

Karla

Le gustó: Servicio y personal y condiciones de la propiedad
I loved the place. Beautifully maintained. Service was number 1. My only suggestion is that they run shuttles back and forth to the beach. If your staying at the main hotel I found the walk a bit challenging.
Se hospedó 4 noches en mayo de 2023

10/10 Excelente

Charles Clifton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Buccaneer is a fantastic place to stay in at st croix
Se hospedó 4 noches en mayo de 2023

10/10 Excelente

Mary T

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best Resort on St. Croix
This is the third time that I have visited St. Croix and stayed at the Buccaneer. The resort it meticulously kept up, the beaches are beautiful and the rooms are very comfortable. I have stayed in 3 different types of rooms at the Buccaneer, and they all have been nice. Daily breakfasts on the veranda are delicious, and the view cannot be beat.
Se hospedó 9 noches en abril de 2023

8/10 Bueno

Zachary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en abril de 2023

4/10 Malo

Jayme

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Servicio y personal
I booked on Expedia 11/09/22 for $2,053 for 3 nights. I had the confirmation email, showed them it and they still charged me $2,441. They said it was canceled and rebooked on Expedia for the higher price on the same day. I have no emails regarding a cancellation or a rebooking and it makes zero sense why I would rebook my trip for $400 MORE on the same day. Had to pay it and not happy about it. Especially after $300 for dinner the first night and $250 the second night, $15 drinks the entire time…we spent plenty of money there trying to keep our kids fed with no snacks on the property. ($27 with tip for every order of wings). I wouldn’t recommend bringing teenagers unless you stop at a grocery store on the way. Beautiful property and I would have zero complaints if they charged me the amount I booked it for.
Se hospedó 3 noches en abril de 2023

10/10 Excelente

Danny

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were friendly and helpful. The hotel beaches are beaaauutiful!! Paradise!
Se hospedó 6 noches en abril de 2023