Thank you for your feedback! I apologize for the lack of service that you received which caused you to have to wait at the front desk. I hope to have the opportunity to welcome you back in the future to provide you with a 5/5 experience!

Thank you for your recent stay at our hotel. We hope you will consider staying with us in the future.

Thank you for your feedback and great review! We are glad to hear you enjoyed your stay! We can't wait to welcome you back again!

Hola Arturo,Muchas gracias por los comentarios sobre su estancia aquí con nosotros. Lo sentimos si su aire no funcionó. ): Nos aseguraremos de que nuestro personal de mantenimiento investigue esto. Que tengas un gran día.

Wilfredo, We are glad you had a good stay with us. We hope to see you back in the future.

Thank you for your feedback!

Thank you for your feedback! We are delighted to hear that you enjoyed your stay with us. We hope to have you back again in the future!

I wanted to take a moment to not only thank you for your feedback, but also apologize for the poor experience that you had while at our hotel. We strive to provide our guests with the best experience possible and we most definitely fell short. I hope to have the opportunity to welcome you back in the future to provide you a much better experience.

Thank you for your feedback! I am so sorry for the delay at check-in, it is definitely not what we would like our guests to experience, but your feedback is what allows us to learn and do better in the future. We hope to have the opportunity to welcome you back to provide you with a 5/5 experience.

Thank you so much for your feedback! I am so glad to hear that you enjoyed your stay and we look forward to seeing you again during your next trip to Cincinnati!

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback! I apologize for the lack of cleanliness and upkeep of your room. We hope to have the opportunity to welcome you back to give you a better experience.

Thank you for your feedback!

Thank you for your feedback! I apologize for the inconveniences that you experienced by not having working AC. We hope to have the opportunity to serve you again in the future to provide you a better experience.

I am so sorry to hear about your poor experience with our team and no one should have written your information down. I hope to have the opportunity to welcome you back to provide you a much better experience.

Hi Susan, I wanted to reach out and thank you for your feedback! You have great points and I will be addressing them with the team. We hope to hope to have the opportunity to welcome you back soon!

Thank you for the excellent rating of your recent stay!

Thank you for the feedback regarding your recent stay. We sincerely apologize we were not able to meet your expectations. We highly recommend utilizing our valet parking option to make parking, unloading, and loading as easy as possible for our guests. We will pass your comments along to our leadership team as a training opportunity for our front desk team.

Thank you for rating your recent stay. Please contact the hotel directly if we can be of assistance.

Thank you for staying with us! We can't wait to welcome you back!

Thank you for your recent stay with us. We apologize that your suite was not satisfactory. We do hope that you will consider staying with us in the future.

Thank you for your recent stay at our hotel. We apologize for the inconvenience you experienced during your visit. We do our best to ensure all guests are able to check in at 3p to a clean and fresh suite. We do hope you will consider staying with us in the future.

Thank you for the excellent feedback! We look forward to welcoming you back soon.

It is never our goal to fall short of the standard that we set for ourselves. This being a historical property there are issues that do arise. I am sorry that the issue arose during your stay. I am happy to inform you the issue has been resolved. If you would like to discuss this issue further fill free to reach out to us at the property and would be happy to discuss options for a future stay. My name is Lawrence, the Front Desk Manager and I would be happy to talk 1 on 1. I hope this finds you well and look forward to the opportunity to make your day.

Thank you so much for taking the time to leave this review. It brings me joy to know our team was able to meet your needs while you were with us!

I am glad that we were able to meet your needs and look forward to making your day in the future!

I am so sorry that we fell short of our standards and your expectations. If you would like please reach out to us to discuss where we could improve and not make the same misstep on your next visit.

I am glad that our property was conviently situated for your stay, it is concerning that our breakfast offerings didn't meet your standards or expectations. I will be passing along your comments and concerns to the Food & Beverage Manager.

We are sorry to hear that our suites fell short of expectation. We are due for a renovation this year. Hopefully you will consider staying with us in the future.

Thank you for staying with us! We can't wait to welcome you back again!

Thank you for your recent stay at our hotel. We are very sorry to hear you had issues with your suite as well as parking. We will look into the room issue but as far as parking goes our hands are tied. We do hope you will consider staying with us in the future.

Thank you for taking the time to share your recent stay our hotel. We appreciate your feedback as we are constantly working on providing the best guest experience possible. Please accept our deepest apologies that yours was a negative stay but we will take your issues to the appropriate departments to ensure this issue doesn't arise in the future. We sincerely hope that you will consider staying with us in the future.

Thank you for taking the time to share your recent stay our hotel. We appreciate your feedback as we are constantly working on providing the best guest experience possible. Please accept our deepest apologies that yours was a negative stay but we will take your issues to the appropriate departments to ensure this issue doesn't arise in the future. We sincerely hope that you will consider staying with us in the future.

Thank you for your recent stay at our hotel. We are glad you enjoyed yourself. We can't wait to welcome you back again.

Thank you for your recent stay at our hotel. We are glad you enjoyed your stay. We can't wait to welcome you back again.

Thank you for your recent stay at our hotel. We are sorry to hear that you had a negative experience. We are due for a renovation this year and we will be receiving new soft goods such as the sofa's. We hope that if you are ever in the area again you will give us another chance to make a better impression.

Thank you for staying with us! We are glad you enjoyed yourself! We can't wait to welcome you back again!

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Thank you for taking the time to share your recent experience at Hampton Inn &Suites. We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We will be sure to pass your concerns on to Maintenance so we can prevent this issue arising in the future. We hope you will consider staying at Hampton Inn & Suites in the future.

Thank you for your recent stay at our hotel. We are sorry to hear you had a negative experience. We appreciate your feedback as we are always striving for a better guest experience. We will be sure to pass along your concerns to the proper departments to avoid these issues in the future. We hope that if you are in the area again you give us the chance to welcome you back.

Thank you for your recent stay at our hotel. We are sorry to hear you had a negative experience. We appreciate your feedback as we are always striving for a better guest experience. We will be sure to pass along your concerns to the proper departments to avoid these issues in the future. We hope that if you are in the area again you give us the chance to welcome you back.

Thank you for your recent stay at our hotel! We are glad you enjoyed yourself! We can't wait to welcome you back again!

Thank you for staying with us! We are glad you enjoyed yourself! We can't wait to welcome you back again!

Thank you for your recent stay at our hotel. We are sorry that you are unhappy. We hope that if you are ever in the area again you give us another chance to make a better impression.