Terraza o patio

Opiniones de LivINN Hotel Cincinnati / Sharonville Convention Center

2.5 out of 5

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 612 de 1218 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 317 de 1218 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 139 de 1218 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 55 de 1218 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 95 de 1218 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Haled

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de sam, el 8 ene. 2024
Thank you for your honest feedback. Hope to see you and your family soon!

10/10 Excelente

Jorge

Se hospedó 1 noche en julio de 2023
Respuesta de Moriah Donaldson, el 3 ago. 2023
Thank you Jorge for the great review! We look forward to seeing your again during your travels!

10/10 Excelente

Angel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Ivan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno
Bueno en relacion al precio
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El desayuno es muy simple es todo
Se hospedó 3 noches en agosto de 2021

10/10 Excelente

steve

Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice and clean
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Danielle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tyrone

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de LivINN Team, el 23 abr. 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

2/10 Terrible

Eric

Apparently there was a mix up with my phone number and reservation. I tried to check in and they said that they tried to call me about my check-in and it was not my number that they tried to call therefore they did not have a room for me very unhappy.
Se hospedó 1 noche en abril de 2024
Respuesta de LivINN Team, el 23 abr. 2024
Thank you for taking the time to share your recent experience with us. Our entire LivINN team genuinely cares about our guests and we hope you understand that this surprising lapse in courteous service is not on par with our normal standard of care. On behalf of the entire team, we wish to extend our sincerest apologies to you and would love an opportunity to speak directly so we may learn more about your interaction and work toward restoring your trust. However, per your confirmation we authorize cards on file at 4pm. If it declines, we reach out and give you until 6pm. The number you had on file is what you entered when you booked the reservation through this third party. You did not return our calls and therefore the reservation was cancelled due to nonpayment. We’re sorry for the inconvenience and look forward to hearing from you soon.

10/10 Excelente

Tammy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was our first time to stay at this location. Although it was just an over night stay, we have no negative things to mention about this location. Front desk staff, Terrance, gave me a compliment and met us with a smile. Even though it was busy he was happy to help us check in. Our room was clean as was the entire facility. We would stay would stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de LivINN Team, el 23 abr. 2024
We appreciate you so much for your glowing review of LivINN of Sharonville. We are delighted you had an excellent stay and our team exceeded your expectations. We will be sure to share your kind words with our team. We hope to see you again the next time you are visiting the area!

10/10 Excelente

Brent

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked everything
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Helen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was very well kept up and clean. It was in walking distance of our venue. We could just park at the hotel and walk to the convention center.
Se hospedó 2 noches en abril de 2024
Respuesta de LivINN Team, el 23 abr. 2024
Thank you for your high recommendation of LivINN of Sharonville. We are glad you had an excellent stay and were pleased with your accommodations. The pleasure would be ours to welcome you back!

6/10 Aceptable

Jeron

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was cool
Se hospedó 1 noche en abril de 2024
Respuesta de LivINN Team, el 23 abr. 2024
Thank you for your rating! We look forward to welcoming you again soon.

10/10 Excelente

Karen M

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pet friendly. Buffet breakfast, eating area clean, comfortable seating, ability to plug in cell phone, laptop etc.
Se hospedó 1 noche en abril de 2024
Respuesta de LivINN Team, el 15 abr. 2024
Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future!

8/10 Bueno

Ayiesha

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The woman who checked us in was nothing short of extraordinary. She was very sweet, patient and polite. There was a faint bleach smell that seemed to always linger . Not the hotels fault but also a dog that woke me up a couple doors down from ours.
Se hospedó 2 noches en abril de 2024
Respuesta de LivINN Team, el 15 abr. 2024
We appreciate you so much for your glowing review of LivINN of Sharonville. We are delighted you had an excellent stay and our team exceeded your expectations. We will be sure to share your kind words with our team. We hope to see you again the next time you are visiting the area!

8/10 Bueno

Morris

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de LivINN Team, el 15 abr. 2024
Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future!

2/10 Terrible

Muadh

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff and members 😬
Se hospedó 1 noche en abril de 2024
Respuesta de LivINN Team, el 11 abr. 2024
Thank you for taking the time to rate your recent stay with us here at LivINN of Sharonville. We wish we had more details to understand the reason for your rating and would welcome the opportunity to host you once more to change your impression.

10/10 Excelente

Renelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was excellent....they have pool hours for adults...Very unique place would definitely stay there again
Se hospedó 2 noches en abril de 2024
Respuesta de sam, el 9 abr. 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

8/10 Bueno

Cheryl

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed here for 3 nights . Pool was nice although we were told after 10 pm it was adults only in the pool area . And a bunch of kids were in there around 11 pm splashing and we just left because we couldn't enjoy the saposed adult time.
Se hospedó 3 noches en abril de 2024
Respuesta de sammya, el 9 abr. 2024
Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future!

10/10 Excelente

Trici

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de sammya, el 9 abr. 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

10/10 Excelente

Angela

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always enjoy my stay.
Se hospedó 7 noches en marzo de 2024
Respuesta de sam, el 9 abr. 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

8/10 Bueno

ALISON

Viaje familiar con niños
This hotel is great! The staff were very friendly and helpful. Room was clean. The reason I did not give it a 5 star overall was the pool. It’s very nice and I love the fire pits, but the water was very cloudy and the water was too cold for me to stay in. We stayed here once before and the pool was advertised as heated, but the water was like ice on that trip. This time, I did not see that it was advertised as heated, and while it wasn’t as cold as the first time, I feel like a heater would be a great investment.
Se hospedó 1 noche en marzo de 2024
Respuesta de sammya, el 6 abr. 2024
We are so glad you enjoyed your stay and look forward to seeing you next time!

10/10 Excelente

Patricia

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean nice hotel
Respuesta de sammya, el 6 abr. 2024
We are so glad you enjoyed your stay and look forward to seeing you next time!

10/10 Excelente

Frank

Le gustó: Limpieza
Convenient to all bars and shopping plots
Se hospedó 1 noche en marzo de 2024
Respuesta de LivINN Team, el 5 abr. 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

10/10 Excelente

Bradford

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de LivINN Team, el 5 abr. 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

2/10 Terrible

Andrea

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Completely filthy. Unprofessional staff.
Se hospedó 1 noche en abril de 2024
Respuesta de sammya, el 5 abr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At LivINN we strive every day to provide superior customer service. I am sorry we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. We would welcome the opportunity to host you once more to change your impression.

10/10 Excelente

Cassandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay clean and tidy.
Se hospedó 1 noche en abril de 2024
Respuesta de sam , el 5 abr. 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

10/10 Excelente

crystal

Viaje familiar
Le gustó: Servicios
Staff is Awesome 😊
Se hospedó 4 noches en marzo de 2024
Respuesta de sammya, el 2 abr. 2024
Thank you for the 5 out of 5 review we hope to see you soon !

8/10 Bueno

Jakelin

Se hospedó 1 noche en febrero de 2024
Respuesta de sam, el 2 abr. 2024
Thank you for the 4 out of 5 review if there is anything we can do to make your next stay better let us know!

10/10 Excelente

Troy

Viaje familiar
Le gustó: Servicios
Hotel was very clean, and they had an awesome continental breakfast the next morning! This location is really close to a lot of restaurants.
Se hospedó 1 noche en marzo de 2024
Respuesta de LivINN Team, el 1 abr. 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

8/10 Bueno

Elaine

Se hospedó 1 noche en marzo de 2024
Respuesta de LivINN Team, el 1 abr. 2024
Thank you for your high recommendation of LivINN of Sharonville. We are glad you had an excellent stay and were pleased with your accommodations. The pleasure would be ours to welcome you back!

2/10 Terrible

Heather

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
After 1 night, I had to be moved out of my room. The carpet under the desk was soaking wet and they told me it's because the boiler room is directly next to ours and it was a known issue. We move into our next room and you can see footprints in the bathroom and was super sticky to walk on. Like pop was spilled and dried but never mopped when cleaning the room. I asked for a mop and it took them over 20 minutes to try to find one (which they couldn't) and someone came with a towel and spray to clean it by hand. That there tells me they dont mop the floors between hotel guests. The beds in the 2nd bedroom were rock hard and extremely uncomfortable. The bathtub knob wouldn't stay up when turning the shower on. It had to be twisted a certain way after being pulled up and it still fell down whole trying to take a shower, which turned the shower off. My stay was terrible and definitely will never stay here again!
Se hospedó 2 noches en marzo de 2024
Respuesta de LivINN Team, el 1 abr. 2024
Your feedback is disheartening it's always our goal to provide all of the amenities and services our guests would expect in a great stay. From your comments, it's clear we missed the mark for you, and for that, we sincerely apologize. Our team will review your feedback to see how we can improve and we hope for another chance to change your perception of us. We will be reaching out to you directly to discuss the matter at hand. Thank you for making us aware and we will speak to you soon!

10/10 Excelente

CHANARY

Se hospedó 1 noche en marzo de 2024
Respuesta de LivINN Team, el 23 abr. 2024
We are delighted you had a five-star time staying with us at LivINN!

10/10 Excelente

Sean

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel for the price.
Se hospedó 1 noche en marzo de 2024
Respuesta de sam, el 29 mar. 2024
We like to thank you for your honest rating we hope to see you soon !

10/10 Excelente

Stuart

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Other than having difficulty finding where we needed to be with checking in things were good.
Se hospedó 1 noche en marzo de 2024
Respuesta de sam, el 29 mar. 2024
Thank you for your 5 rating we hope to see you soon !

10/10 Excelente

Yennie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is at a very convenient location just off I77. Room was clean and all staff members were professional and friendly. The pool area was nice. The breakfast was delicious and have a variety of choices. We will definitely stay here again on our next Cincinnati trip.
Se hospedó 1 noche en marzo de 2024
Respuesta de LivINN Team, el 28 mar. 2024
We appreciate you choosing to stay with us at LivINN of Sharonville and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

8/10 Bueno

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Some noisy guests at 2am on the floor above us.
Se hospedó 2 noches en marzo de 2024
Respuesta de LivINN Team, el 27 mar. 2024
Thank you for providing your feedback! We hope you will return again soon.

8/10 Bueno

Brandon

Se hospedó 2 noches en marzo de 2024
Respuesta de LivINN Team, el 23 abr. 2024
We're glad you enjoyed your stay with us and hope you come back again soon!

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing Pool
Se hospedó 1 noche en marzo de 2024
Respuesta de LivINN Team, el 25 mar. 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

10/10 Excelente

Danny

Se hospedó 1 noche en marzo de 2024
Respuesta de LivINN Team, el 15 abr. 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

10/10 Excelente

Sara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience while in town for horror hound. Thanks!
Se hospedó 2 noches en marzo de 2024
Respuesta de LivINN Team, el 25 mar. 2024
We are delighted you had a five-star time staying with us at LivINN!

10/10 Excelente

Mamadov

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel is a nice, affordable, and serves good breakfast. I would be returning back.
Se hospedó 1 noche en marzo de 2024
Respuesta de LivINN Team, el 25 mar. 2024
Thank you for your high recommendation of LivINN of Sharonville. We are glad you had an excellent stay and were pleased with your accommodations. The pleasure would be ours to welcome you back!

6/10 Aceptable

Satoshi

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de LivINN Team, el 25 mar. 2024
Thank you for taking the time to rate your recent stay with us here at LivINN of Sharonville. We wish we had more details to understand the reason for your rating and would welcome the opportunity to host you once more to change your impression.

10/10 Excelente

Normandy T

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This entire stay was fabulous! The actual spaces are well represented in the pictures! We utilized the pool and gym - both were clean and welcoming. These were the most comfortable beds we have slept on in a hotel. Tyre was especially helpful about the hotel and where to visit/get food. We are actually looking forward to visiting again!
Se hospedó 1 noche en marzo de 2024
Respuesta de sam, el 21 mar. 2024
Thank you for leaving us a honest review and we are pleased that Tyre was a lot of help hope to see you soon !

8/10 Bueno

Darlisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast good room clean staff nice
Se hospedó 2 noches en marzo de 2024
Respuesta de sammya, el 21 mar. 2024
Thank you for your review we hope to see you soon!

10/10 Excelente

Sheila, Newmarket

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was conveniently located just off the highway. After a long 8 hour drive and a quick bite to eat, we had the best sleep in what was maybe the most comfortable bed ever!
Se hospedó 1 noche en marzo de 2024
Respuesta de LivINN Team, el 21 mar. 2024
We appreciate you choosing to stay with us at LivINN of Sharonville and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

10/10 Excelente

Brittany

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Staff was amazing
Se hospedó 2 noches en marzo de 2024
Respuesta de LivINN Team, el 21 mar. 2024
We appreciate you so much for your glowing review of LivINN of Sharonville. We are delighted you had an excellent stay and our team exceeded your expectations. We will be sure to share your kind words with our team. We hope to see you again the next time you are visiting the area!

8/10 Bueno

rochelle

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I thought this property was a great value for the price! Very clean, staff was very nice and personable. The food for breakfast was great many options! The dining area was nice, we liked the way the hotel was set up. The pool was amazing! Big and nice, a lot of options for seating around the pool. Two fireplaces to sit by! We would definitely stay again!
Se hospedó 1 noche en marzo de 2024
Respuesta de LivINN Team, el 18 mar. 2024
We appreciate you so much for your glowing review of LivINN of Sharonville. We are delighted you had an excellent stay and our team exceeded your expectations. We will be sure to share your kind words with our team. We hope to see you again the next time you are visiting the area!

6/10 Aceptable

Kimberly, cincinnati

No le gustó: Condiciones de la propiedad
It needs to be updated.
Se hospedó 1 noche en marzo de 2024
Respuesta de LivINN Team, el 18 mar. 2024
Thank you for taking the time to rate your recent stay with us here at LivINN of Sharonville. We would welcome the opportunity to host you once more to change your impression.

8/10 Bueno

Kenya

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice people clean friendly also my room was right next to the indoor pool that was great
Se hospedó 1 noche en marzo de 2024
Respuesta de LivINN Team, el 18 mar. 2024
We appreciate you so much for your glowing review of LivINN of Sharonville. We are delighted you had an excellent stay and our team exceeded your expectations. We will be sure to share your kind words with our team. We hope to see you again the next time you are visiting the area!