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Opiniones de The Wilshire Inn

2.5 out of 5
The Wilshire Inn
11 Alberta Road, Claresholm, AB

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 14 de 52 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 18 de 52 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 12 de 52 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 6 de 52 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 52 opiniones" "

8.4/10

Limpieza

7.8/10

Servicio y personal

6.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

John

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Myrna

Se hospedó 7 noches en abril de 2024

10/10 Excelente

JP

Viaje de negocios
Le gustó: Servicios
Top shelf for value.
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Tyler

Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Garrett

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Gracie

Viaje de negocios
No le gustó: Condiciones de la propiedad
No parking, wifi was not working. Staff was not around
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Olivier

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very accommodating for me when I asked for favor and I'm grateful about it.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Derek

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk is very helpful.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and Functional
Clean, comfortable bed. The desk is not able to be used if you want to watch TV and work. The huge TV is hung on the wall and is very nice, but the narrow desk with basic plastic chair is right underneath the TV. If you are okay with using a laptop on your lap on the bed, it works. Also, there is no coffee in the room or in the lobby, but there is an A & W next door and a Tim Horton's a block away.
Se hospedó 1 noche en octubre de 2023
Respuesta de R, el 12 oct. 2023
thank you for your business and positive review, looking forward to seeing you again soon!

2/10 Terrible

Amy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Make a different choice :-(
Check-in begins at 3 pm. We tried to check in at that time, so we could drop off our luggage and go hiking locally. The front doors were locked; nobody around. So we do our hike and come back at 5 pm. A young lady says she is "just watching" the front desk for manager, and she doesn't actually know how to process check ins. Tells us to come back in an hour. So we wander around town, and come back. After waiting 20 more minutes, a very surly manager shows up. He checks us in, but tells us room hasn't been cleaned yet. Tells us to come back in an hour. So we cool our heels at the fast-food place next door, and watch as a cleaning lady-with her own vacuum-drives up and leaves after a little while. So at 7:20 pm, we can finally get into our room. Nobody at front desk then; and nobody at front desk in morning; just put key cards in a box. There were no vending machines. What we infer from all this is that they cannot afford maid service except in rooms that will actually be used that night; and that they didn't pay the vendors so the drink/snack machines got pulled. Room was threadbare. Only 2 pillows, both very small and very lumpy. This hotel will probably be out of business soon. I noticed that from the time we made our reservation (7 mo. in advance) to our stay, their reviews have dropped drastically. Sadly, there are few other choices in this town...but din't choose this one!
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

tedd

Se hospedó 1 noche en septiembre de 2023
Respuesta de naz, el 2 dic. 2023
thank you for staying with us

10/10 Excelente

Sylvia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de naz, el 14 sept. 2023
thank you for your positive review and staying with us

6/10 Aceptable

Richard

No le gustó: Servicio y personal y condiciones de la propiedad
Staff not available for checkin, doors to hotel were locked in mid afternoon. Called hotel, no answer. Finally tracked down cleaning staff who unlocked the door? Unacceptable!
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Rong

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Donald

Se hospedó 1 noche en agosto de 2023
Respuesta de naz, el 10 ago. 2023
thank you for staying with us and thank you again for positive review

8/10 Bueno

Cliente verificado

Viaje de negocios
Single queen room. Quiet. 3 night stay. Did not make up room or restock shampoo/ soap/ TP. Overall it was okay.
Se hospedó 3 noches en agosto de 2023
Respuesta de naz, el 10 ago. 2023
thank you for staying with us we normally dont clean or re stock rooms until guest checks out. if you would have asked for re stock we would have gladly done it for you

6/10 Aceptable

Jordan

Se hospedó 1 noche en agosto de 2023
Respuesta de naz, el 10 ago. 2023
thank you for staying with us

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Basic
We stayed because of a horse show at the Agriplex. An easy walk to Tim Horton's for coffee (there was no coffee at hotel) and also to Agriplex. We didn't spend a lot of time in hotel other than to sleep, for that it was good enough. Other than doors slamming, it was quiet enough to sleep.
Se hospedó 5 noches en agosto de 2023
Respuesta de naz, el 10 ago. 2023
thank you for staying with us . self served complementary coffee/ tea is available at the meeting room

2/10 Terrible

Gail

Viaje en grupo, Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
The security at this hotel is very poor. The desk staff is not available 24/7. It is in need of a renovation. When I could get ahold of staff they were friendly and courteous, however I have come to expect that someone would be available if my key doesn’t work when I return to the hotel after a long day or need to extend my stay on a Sunday morning at 9:00 am.
Se hospedó 4 noches en agosto de 2023
Respuesta de naz, el 10 ago. 2023
thank you for staying with us we are not open 24/7 sorry if this has caused any inconvenience for you.

4/10 Malo

Ronald

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Close to the AG grounds
Se hospedó 2 noches en agosto de 2023
Respuesta de naz, el 10 ago. 2023
thank you for staying with us.

4/10 Malo

Derrick

Viaje de negocios
No le gustó: Servicios
Just weird. The room itself was normal and clean. The TV wouldn’t work so I went downstairs to ask about it…..because there was no phone! The dude said “oh….you have to use your own subscriptions to Netflix, Crave etc.” Who can remember your own Netflix password. Then he said the Roku tv chant is free but it would never come up. Then I asked if there was a pop machines of water and he pointed to 7/11 4 blocks away. ….but they have an ice machine. Not one single vending machine. Just a weird place to stay. I
Se hospedó 1 noche en agosto de 2023
Respuesta de naz, el 10 ago. 2023
thank you for staying with us at the hotel we have local channels that are free netflix, crave etc are all paid subscription which would require you to login to watch sorry if this has caused any inconvenient for you

6/10 Aceptable

Harold

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Excellent access to property from main highway. Property is an older facility, and has a lot of potential. The outside and inside needs professional cleaning and needs to be kept up, daily. Some shrubs and flowers would really make the facility welcoming. The internal decor could easily be modernized with stylish paint colours updated wall hangings and new flooring. New stylish bedding and towels is a must!
Se hospedó 2 noches en julio de 2023
Respuesta de naz, el 10 ago. 2023
thank you for staying with us

4/10 Malo

Evan

Se hospedó 2 noches en julio de 2023

8/10 Bueno

Deana

Se hospedó 2 noches en julio de 2023
Respuesta de naz, el 10 ago. 2023
thank you for staying with us and for the positive review

4/10 Malo

Joelle

Viaje familiar
Le gustó: Servicio y personal
Had a mix up with our room when we checked on. They were short staffed and did their best to accommodate.. but the room we ended up with was only 1 bed even though we needed 2 and the room smelled terrible. They did their best but the property is need of updating. Pricey for what you get.
Se hospedó 1 noche en julio de 2023
Respuesta de naz, el 10 ago. 2023
thank you for staying with us and sorry for any inconvenience that this may have caused

8/10 Bueno

Evald

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy check-in and helpful proprietor.
Se hospedó 1 noche en julio de 2023
Respuesta de naz, el 15 jul. 2023
thank you for staying with us

10/10 Excelente

Nienke

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was fine
Se hospedó 1 noche en junio de 2023
Respuesta de naz, el 15 jul. 2023
thank you for staying with us1

6/10 Aceptable

Kirk

Viaje familiar
No le gustó: Condiciones de la propiedad
The property is date and the carpet and furniture worn and in need of replacing,
Se hospedó 1 noche en junio de 2023
Respuesta de Naz, el 9 jun. 2023
thank you for staying with us!

8/10 Bueno

Catherine

Clerk was very friendly and helpful. Hotel was clean
Se hospedó 3 noches en mayo de 2023
Respuesta de Naz, el 9 jun. 2023
thank you for positive review and staying with us!

4/10 Malo

Cheryl

Viaje en pareja
Small but clean rooms. No shampoo or conditioner in the shower. Toilet paper so thin it falls apart. No coffee maker in the room or anywhere.
Se hospedó 1 noche en mayo de 2023
Respuesta de Naz, el 9 jun. 2023
sorry about that and thank you for staying with us!

10/10 Excelente

Mona

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff and lots of truck parking
Se hospedó 1 noche en mayo de 2023
Respuesta de Naz, el 11 may. 2023
thank you for staying with us and thank you for positive review regardsNaz Ali

6/10 Aceptable

Catherine

No le gustó: Servicios
Se hospedó 3 noches en abril de 2023
Respuesta de Naz, el 19 may. 2023
thank you for your review and staying with us

8/10 Bueno

Rhonda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to find and check in.
Se hospedó 1 noche en abril de 2023
Respuesta de Naz, el 11 may. 2023
thank you for staying with us Naz Ali

8/10 Bueno

Murray

Se hospedó 4 noches en abril de 2023
Respuesta de naz, el 19 may. 2023
thank you for staying with us

8/10 Bueno

Patricia

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2023
Respuesta de Naz, el 19 may. 2023
thank you for staying with us

8/10 Bueno

Mike, Innisfail

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was clean, comfortable. The building is definitely starting to show its age. Needs some updating and renovating.
Se hospedó 1 noche en marzo de 2023
Respuesta de Naz, el 11 may. 2023
thank you for staying with us Naz Ali

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I received what I expected, a place to rest for the night.
Se hospedó 1 noche en marzo de 2023
Respuesta de Naz, el 11 may. 2023
thank you for staying with us Naz Ali

6/10 Aceptable

Brian

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
It was ok for a small town stay. Only issue was there were no staff on premises in the morning when I had an issue. Took an hour to get some on the phone to help me.
Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

Megan

Viaje en pareja, Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Property seemed really understaffed. Only one man at the front desk who wasn’t there most of the time. Bedrooms were very underwhelming and cold. But it was clean.
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2017

8/10 Bueno

Dennis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We booked into the Wilshire Inn while attending a wedding in the local area. Though the hotel offers few amenities we found it comfortable, fresh and clean. The staff were friendly and prompt with their assistance. The luggage carts pneumatic tires could have used a little more air and the continental breakfast was light on choice. A yogurt choice and perhaps more juice offerings than orange juice (apple, grapefruit or cranberry). Additionally free wifi access from our room (third floor south east corner) was spotty at best.
Se hospedó 2 noches en julio de 2017

8/10 Bueno

Shelby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2017

6/10 Aceptable

Deb, Edmonton

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Decent Hotel for a short stayover
The hotel & room was clean. The room rate included breakfast & prior stays had provided a much better breakfast. We only had the choice of toast or dry cereal. No other options. This was disappointing.
Se hospedó 1 noche en junio de 2017

10/10 Excelente

LOREE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
NICE LARGE HOTEL IN SMALL TOWN
VERY NICE HOTEL CLEAN ROOMS, FREE BREAKFAST, FRIENDLY STAFF, NICE LARGE HOTEL FOR THIS SMALL TOWN OF CLARESHOLM.
Se hospedó 1 noche en junio de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Motel in Country Setting
The motel was nice for a small town. Unfortunately, I do not think they get enough customers to stay in business. The staff is very helpful and friendly!
Se hospedó 1 noche en junio de 2017

10/10 Excelente

Kerry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean , courteous staff, helpful
Se hospedó 1 noche en junio de 2017

8/10 Bueno

Lijian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Internet too slow and breakfast not good.
Se hospedó 1 noche en junio de 2017

6/10 Aceptable

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a fairly new hotel. Our room was on the side closest to the #2 highway so we had a lot of traffic noise. The towels were small and thin. The breakfast was your bare minimum. The staff was friendly.

8/10 Bueno

Jim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Probably your best bet in area. Clean & comfy
Unit was small. Breakfast was cereal and toast but sufficient. Staff friendly and helpful.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay!
Easy to get to, close to my event, staff were great, clean and comfortabke. Enjoyed my stay.