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Opiniones de Quality Inn Cle Elum/Ellensburg

2.5 out of 5
Quality Inn Cle Elum/Ellensburg
906 E 1st St, Cle Elum, WA

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 215 de 764 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 270 de 764 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 138 de 764 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 89 de 764 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 52 de 764 opiniones" "

7.8/10

Limpieza

8.0/10

Servicio y personal

7.2/10

Servicios

7.4/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Coral

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room has a carpet that had not been vacuumed in a long time, the bathroom tub has a line of dirt from a long time ago, the day the employee came in to clean, she only fixed the beds, the bathroom neither swept it nor mopped it. I always stay at Holliday Inn, but this time I was disappointed with the service
Se hospedó 3 noches en noviembre de 2023
Respuesta de GM, el 9 dic. 2023
Dear Coral,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Aceptable

EUGENIO

Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
quiet. well cared for.
Se hospedó 1 noche en mayo de 2024
Respuesta de gm, el 23 may. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future

8/10 Bueno

Amy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de gm, el 23 may. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soo

10/10 Excelente

Jesus Oriol

Se hospedó 1 noche en marzo de 2024
Respuesta de gm, el 14 may. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soo

8/10 Bueno

Nancy

Le gustó: Limpieza y condiciones de la propiedad
Overall good stay. The breakfast was not what was advertised, but was more than just.a.continental breakfast.
Se hospedó 1 noche en mayo de 2024
Respuesta de gm, el 13 may. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Bueno

Wenzhong

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de gm, el 11 may. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future

2/10 Terrible

Veronica, lake stevens

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room reeked as soon we opened the door, no amenities not even the bare minimum, husband and wife staff unwelcoming and unapproachable, they served SPOILED WAFFLES, false advertisement. NEVER will we stay there again
Se hospedó 1 noche en abril de 2024
Respuesta de gm, el 2 may. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excelente

Ruth, Bremerton

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to find, very friendly staff.
Se hospedó 1 noche en mayo de 2024
Respuesta de gm, el 2 may. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Aceptable

Horace

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
wifi failed
Se hospedó 2 noches en abril de 2024
Respuesta de gm, el 28 abr. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Aceptable

Randy

Clutter in the common areas.
Se hospedó 1 noche en marzo de 2024
Respuesta de gm, el 28 abr. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Aceptable

Bayasgalan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en abril de 2024
Respuesta de gm, el 25 abr. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Aceptable

Christine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
The beds were clean and comfortable. The property is very dated. Still not a bad place to stay if traveling through. The King Suite is strange, has a big jetted tub with a shower head and it’s basically sitting in your bedroom. There is no actual shower in that room. We requested a different room and the staff was very accommodating. The whole place seems a bit run down. Definitely nothing fancy.
Se hospedó 1 noche en abril de 2024
Respuesta de gm, el 25 abr. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excelente

David

Viaje de negocios
Good
Se hospedó 2 noches en abril de 2024
Respuesta de gm, el 19 abr. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soo

2/10 Terrible

Bruce

Viaje con mascota
The clerk cannot speak. English accent was so bad i cannot understand her. The breakfast area had no juices no milk. The coffee was like colored water no flavor. The only good thing was the room was clean.
Se hospedó 1 noche en abril de 2024
Respuesta de gm, el 13 abr. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Malo

Alyssa

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
our room was visibly dirty. Check your bed, ours had a pee spot on the comforter from a dog. I took photos to post on the review but it seems I cannot attach them. Room 203 is the one closet to train tracks and the train is very loud at night and they do use their train horn. Woke us up a few times throughout the night. I’d consider spending a slight amount more and get a better stay somewhere else that is actually clean, because this place simply is not.
Respuesta de gm, el 7 abr. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Aceptable

Jeff

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de gm, el 9 abr. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Aceptable

Aunika

Viaje familiar
No le gustó: Servicio y personal y servicios
I booked one room with two queen size beds for three of us, when we arrived the staff told us only two people were allowed in the room. We argued and said that is strange since there is more than enough room since it’s a double queen room. She then changed her tone and said three was allowed for a charge. Felt very much like she took us for a ride and was judging us for all wanting to stay in one room.
Se hospedó 1 noche en marzo de 2024
Respuesta de gm, el 4 abr. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Aceptable

Krystal

Viaje familiar
No le gustó: Limpieza y servicio y personal
Staff was not friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de gm, el 3 abr. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Jeff

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de gm, el 31 mar. 2024
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future

10/10 Excelente

Richard

Noise trains
Se hospedó 1 noche en febrero de 2024
Respuesta de gm, el 22 feb. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon

6/10 Aceptable

Cliente verificado

Okay stay
Rooms were okay... not super clean. Dated.
Se hospedó 1 noche en febrero de 2024
Respuesta de gm, el 21 feb. 2024
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Aceptable

janet

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
It is an okay place to stay as we were passing through. The toilet was not cleaned and had waste in it when we got there.
Se hospedó 1 noche en febrero de 2024
Respuesta de gm, el 17 feb. 2024
Dear janet, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Malo

Lesley

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was hard to understand, prices didn’t reflect what was listed, smelled funny, bed was uncomfortable
Respuesta de gm, el 17 feb. 2024
Dear Lesley, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Bueno

Scott

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Satisfactory
Se hospedó 1 noche en febrero de 2024
Respuesta de gm, el 12 feb. 2024
Dear scott, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 Aceptable

Alicia

Viaje en pareja
The bathroom floor was dirty, and the air-conditioning vents were really dirty and dusty. It was kind of hard to breathe in the room.
Se hospedó 2 noches en febrero de 2024
Respuesta de gm, el 12 feb. 2024
Dear alicia, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excelente

Viktoriia

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 28 ene. 2024
Dear viktoria, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future

8/10 Bueno

Sarrah, Vancouver

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff are friendly, good breakfast, clean and price is fair
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 28 ene. 2024
Dear sarrah, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excelente

Damian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 28 ene. 2024
Dear damian, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Bueno

Yashaswini

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 9 ene. 2024
Dear Yashaswini, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

2/10 Terrible

Carla

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y comodidad de las habitaciones
Very noisy all night, we were on bottom floor. People above us made noise all night. Told managers, they just smiled, hard to communicate because they didn't speak very good english. Never stay there again because of people running it.
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 9 ene. 2024
Dear carla, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excelente

Greta

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My elderly parents stayed 4 night over New Years. They have really enjoyed the stay. Rooms were clean, well stocked - mini-fridge and microwave were very useful. Staff was super attentive and helpful. Breakfast - eggs, baked goods, yogurts, cream-cheese and even waffle-maker - was satisfying.
Respuesta de GM, el 9 ene. 2024
Dear Greta, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Bueno

vickie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Situated perfectly for access to downtown and freeway
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 7 ene. 2024
Dear vickie, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 Aceptable

Miguel

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 31 dic. 2023
Dear sarah,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,

10/10 Excelente

Laura, Freeland

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 28 ene. 2024
Dear laura, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excelente

Sarah

Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean. Staff was super friendly and accommodating. Kinda sad I couldn’t bring breakfast back to my room for the family members that don’t like getting up early but I understand they don’t want people taking advantage and hording food from other guests. Safe looked busted so I didn’t use it but for the price I’d definitely stay here again. Also one of my rooms wouldn’t auto lock unless I pulled hard on the door to trigger the locking mechanism. I didn’t mind because I was in and out of that room like crazy but it’s something to be noted for future guests to check so you don’t think your door locked when you walk away and it might not have.
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 31 dic. 2023
Dear sarah,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,

2/10 Terrible

Maria

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 31 dic. 2023
Dear sarah,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,

10/10 Excelente

Modesto

Viaje familiar
Le gustó: Servicios
All the rooms are clean, the people are friendly.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Akash, el 19 dic. 2023
Dear Modesto,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.

2/10 Terrible

Adam, Vancouver

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Found Bed bugs in my bed took pictures of the little critters running around on my bed
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 18 dic. 2023
Dear Adam,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Akash, el 15 dic. 2023
Dear Anonymous,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excelente

John

Se hospedó 1 noche en diciembre de 2023
Respuesta de Akash, el 14 dic. 2023
Dear John,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future

10/10 Excelente

Josh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ok stay
I ended up at this hotel because Snoqualmie Pass was closed. I chose this particular hotel mostly because it was right across the street from one of my favorite cafe’s, Cottage Cafe. As for the room, It is a fairly large room. Has a spa tub which was really nice. The remote for the tv was broken and the hdmi cable to the back of the tv was partially pulled out so it wasn’t receiving any signal from the satellite box. Easy enough fix, if you know what to look for. The bed was subpar to the bed that I have at home, but what does one expect. I was only able to sleep for 2 hours, not sure if it was due to the comfort of the bed, or the stress of having to stay at a hotel unexpectedly, so that wasn’t great. Overall, it’s a decent place to stay for the night. I left at 3 am, so I didn’t get a chance to eat the breakfast that they offered. Almost forgot, there were also quite a few trains that went by, fairly close to the hotel blowing their horns. So just be aware of that.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Akash, el 13 dic. 2023
Dear Josh,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excelente

Lucian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Akash, el 13 dic. 2023
Dear Lucian,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excelente

Sabrina

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 31 dic. 2023
Dear Sabrina,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.As a Choice Privileges member you are truly valued.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

10/10 Excelente

Arron

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel. Well worth the price.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Akash, el 11 dic. 2023
Dear Arron,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.

2/10 Terrible

Brian

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
It was gross had foul drips of stuff down the outside of the bathtub jets haven’t been properly cleaned tons of hair hanging out of the hair dryer, tiles on balcony are broke and the entire balcony is rotted and about to fall threw, curtains are clearly not cleaned bed wasn’t fresh just re made with stains on the sheets floors were sticky, black Mold around the bathtub, odor was strong, outlets were busted that the air unit was plugged into, which is not safe. The pictures on line looked nice turns out those are from the prior owner the new owner has let it become nasty gross isn’t properly cleaned and think it’s acceptable it’s the first time I went in a place and looked for bed bugs. Extremely disappointed as we got there king suite room. I would avoid at all cost immediately requested a refund and left in hopes we would find a place available to stay on short notice. We can deal with not perfect quality but basic cleaning shouldn’t be an issue and it was in significant ways. They weren’t shocked when we complained and asked for a refund. It should be shut down with how disgusting our room was I could imagine the others. The place was empty and now we know why. Don’t book here, don’t trust the reviews or the pictures we have pictures of some of the condition of the room.
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 11 dic. 2023
Dear Brian,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excelente

Carolina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The employees were friendly and help me with anything I needed .
Se hospedó 3 noches en noviembre de 2023
Respuesta de GM, el 9 dic. 2023
Dear Karen,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guestsWe hope to see you again soon.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 28 nov. 2023
Dear David,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excelente

Scott

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
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Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 28 nov. 2023
Dear Scott,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excelente

Sergio

Viaje familiar
Le gustó: Servicio y personal
Very noisy. Trains kept me up. Facility was dingy and in disrepair. Front staff was nice
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 28 nov. 2023
Dear Sergio,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Cle Elum/Ellensburg.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.