Restaurante

Opiniones de Coaldale Inn

3 out of 5
Coaldale Inn
913 19A Avenue, Coaldale, AB

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 58 de 140 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 55 de 140 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 18 de 140 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 140 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 140 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.2/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

michael

Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk Agent, el 26 jul. 2023
Your repeat business and referrals are truly appreciated and the greatest compliment we could receive. We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike!

10/10 Excelente

Paige

Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quite and nice place to stay
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk Agent, el 27 may. 2024
Your repeat business and referrals are truly appreciated and the greatest compliment we could receive. We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike!

4/10 Malo

Joy

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The bed was too soft for our sleeping, did not like the memory foam. Had to sleep in separate beds. The staff were so nice so made up for it and we stayed three nights.
Se hospedó 3 noches en mayo de 2024
Respuesta de Front Desk Agent, el 22 may. 2024
Sorry to hear that! Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Nina

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was nice and clean. The staff was super great, friendly and helpful. The other guests staying at the hotel were very nosey and disrespectful.
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk Agent, el 22 may. 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Malo

David

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Not particularly clean....food at the pub was AWESOME !!! SHOWER MECHANISM BROKEN NO CHARGING OUTLETS FOR PHONE/IPAD,NO ICE AVAILABLE....JUST RUN DOWN AND NO MAINTENANCE DONE AT ALL...Staff friendly and quite cooperative
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk Agent, el 22 may. 2024
Sorry to hear that! We try to do our best to maintain our cleanliness sorry we fell short for your stay. Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Dan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Always a nice quiet stay
Se hospedó 2 noches en enero de 2024
Respuesta de Missi, el 30 ene. 2024
Hi Dan - so glad you enjoyed your stay and we appreciate your continued business. See you again soon!

8/10 Bueno

Len

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great small town friendly atmosphere. Staff puts the customer first. Reasonable prices. Building is a little older but still good. Would recommend this hotel. 👍
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Garry

Le gustó: Limpieza y condiciones de la propiedad
Clean & comfortable
Se hospedó 1 noche en diciembre de 2023
Respuesta de Missi, el 30 ene. 2024
Hi Garry - sorry we missed this last month - thank you so much for staying with us and taking the time to post a review. We hope to see you again when your travels bring you this way.

10/10 Excelente

Renee

Se hospedó 2 noches en noviembre de 2023
Respuesta de Missi, el 11 nov. 2023
Renee - thank you so much for your fantastic review - looks you enjoyed our accommodations and service. Hope to see you again when you are next in Coaldale. Thanks again!

8/10 Bueno

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were not expecting much, so were pleasantly surprised by this property. Clean and comfortable. A few amenities missing (no desk in our room), but we were able to make due. We were only booked in for one night, but added another! Had a great breakfast in the restaurant and snacks and adult beverages in the pub. So didn't have to go far for food. Not many other options in Coledale. Will stay again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Missi, el 8 nov. 2023
Susan - thank you for taking the time to post a review. We do pride ourselves on our great service, cleanliness and comfort. Hope we see you again!

10/10 Excelente

WAYNE

Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk Agent, el 28 nov. 2023
Your repeat business and referrals are truly appreciated and the greatest compliment we could receive. We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike!

8/10 Bueno

dustin

Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk Agent, el 28 nov. 2023
Your repeat business and referrals are truly appreciated and the greatest compliment we could receive. We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike!

10/10 Excelente

Renee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Front Desk Agent, el 26 oct. 2023
Your repeat business and referrals are truly appreciated and the greatest compliment we could receive. We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike!

10/10 Excelente

Grant

Viaje con mascota
Excellent experience
Se hospedó 1 noche en octubre de 2023
Respuesta de Missi, el 26 oct. 2023
Thank you so much Grant for your great review. We appreciate you staying with us and hope to see you again when you travel this way! Safe travels!

10/10 Excelente

Meghan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Missi, el 19 oct. 2023
Meghan - thank you so much for your great review - no specifics here but we are quite happy that we made your stay very enjoyable. We hope to see you again when you are in the area! Many thanks from the Coaldale Inn team.

8/10 Bueno

Harry

Le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de Missi, el 13 oct. 2023
Thank you Harry for taking the time to post a review - looks like you enjoyed your stay.Hope to see you again!

8/10 Bueno

Megan

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en octubre de 2023
Respuesta de Missi, el 10 oct. 2023
Megan - thank you so much for taking the time to post a rating about your stay. Thanks for choosing the Coaldale Inn and hope to see you again when your travels take you this way.

10/10 Excelente

Rodney and Linda

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very convenient as we had a truck with a trailer to park. The staff were excellent and very helpful and friendly. The food was very good . It was very clean and comfortable. Thank-you!😀👍
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk Agent, el 28 sept. 2023
Your repeat business and referrals are truly appreciated and the greatest compliment we could receive. We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike!

8/10 Bueno

Darwin

All good very clean
Se hospedó 1 noche en septiembre de 2023
Respuesta de Missi, el 24 sept. 2023
Thank you Darwin! We are glad that you enjoyed your stay and hope to see you again soon.

8/10 Bueno

Elbert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Missi, el 23 sept. 2023
Thank you so much for taking the time to post a review - we are glad that you enjoyed your stay!

8/10 Bueno

Catherine

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Adequate
Se hospedó 2 noches en septiembre de 2023
Respuesta de Missi, el 23 sept. 2023
Catherine - thank you for posting your review. Hope to see you again.

10/10 Excelente

Mark

Se hospedó 1 noche en septiembre de 2023
Respuesta de Missi, el 23 sept. 2023
Hi Mark - thank you for the great rating and glad you enjoyed your stay. Come see us again soon!

10/10 Excelente

Sheila

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
i liked there was a restraunt available
Se hospedó 1 noche en agosto de 2023
Respuesta de Missi, el 23 sept. 2023
Hi Sheila - happy to hear you got to enjoy our restaurant. Thanks for the great rating and hope to see you again!

10/10 Excelente

Ed

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice little place by Highway 3. Good access to Lethbridge and Taber. The restaurant was good and so was the attached pub.There is a nice park just down the back alley path behind the motel to walk your dog or take the kids and an off leash park an 8 min walk down the road. Staff were friendly and the rooms clean
Se hospedó 2 noches en agosto de 2023
Respuesta de Missi, el 28 ago. 2023
Ed - thank you for taking the time to let us know of your experience. Glad we could tick off all the boxes for you and ensure that you had a great stay. We hope to see you again!

6/10 Aceptable

Dianne, Edmonton

Viaje en grupo, Viaje familiar
Good location, quiet, very comfortable beds, friendly checkin and out, and staff. But room felt unclean - very dark unvacuumed carpet. Bath/shower needed work and air in cold water tap made a lot of noise unless you started with hot water tap. Good for a one night stop but wouldn't again book more than one night here. Restaurant had delicious food at reasonable rates.
Se hospedó 2 noches en agosto de 2023
Respuesta de Missi, el 26 ago. 2023
Hi Dianne - thank you very much for taking the time to post a review of your experience. We are a lovely, older building with great service and food! I can assure you that while the carpet is dark (navy) it was not only vacuumed but recently shampooed in your room. Since we are an older building we pay close attention to those details - very, very sorry it felt unclean to you. And as far as the plumbing, again, we are an older building so yes, those issues do apply. We thank you again for staying with us and hope to see you again!

10/10 Excelente

Michelle First

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were nice. Good meals.
Se hospedó 3 noches en agosto de 2023
Respuesta de Missi, el 18 ago. 2023
Michelle - thank you so much for taking the time to let us know that you enjoyed your stay, our accommodating staff and our delicious food. We hope to see you again!

10/10 Excelente

Stan

Se hospedó 1 noche en agosto de 2023
Respuesta de Missi, el 16 ago. 2023
Hi Stan - thank you so much for giving the Coaldale Inn a great rating. Looks like you enjoyed your stay which is always our goal. Hope we see you again soon!

10/10 Excelente

Wing Yee, Asuka

Se hospedó 2 noches en agosto de 2023
Respuesta de Missi, el 28 ago. 2023
Thank you so much for taking the time to post a review - looks like you enjoyed your stay and we hope to see you again when your travels bring you this way. Many thanks again!

10/10 Excelente

Concepcion

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were amazing all throughout our stay.
Se hospedó 1 noche en agosto de 2023
Respuesta de Missi, el 6 ago. 2023
Thanks so much Concepcion - we do have excellent staff and love to hear others have enjoyed our service. Thanks for staying with us and hope to see you again.

6/10 Aceptable

Teanna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
My only complaint is that we had 2 adults and 2 kids in the room and the A/C did not work. It was a very hot weekend so we felt rushed out because it was so hot.
Se hospedó 1 noche en julio de 2023
Respuesta de Missi, el 6 ago. 2023
Hi Teanna - thank you so much for leaving a review and explaining your concerns. We have checked and the unit functions just fine. We wish you had brought to our attention - some are older units and while not difficult, can be confusing to operate. We would've been happy to assist you with this (as we do with others). Thanks for staying with us and hope to see you again!

10/10 Excelente

Stephane

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Even if this is a little bit outdated, our stay was very good. The room was clean, and the staff were very happy to help us. All the staff that we talked too, were friendly and courteous. I am definitely recommending this little spot in Coaldale. Also the restaurant that is attached to this place is pretty good including breakfast.
Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk Agent, el 31 jul. 2023
Your repeat business and referrals are truly appreciated and the greatest compliment we could receive. We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike!

8/10 Bueno

Vernora

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Very clean place. Friendly staff. Hallways are unfortunately quite noisy. Comfortable beds
Se hospedó 2 noches en julio de 2023
Respuesta de Front Desk Agent, el 23 jul. 2023
Your repeat business and referrals are truly appreciated and the greatest compliment we could receive. We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike!

8/10 Bueno

Eileen, GRASSWOOD

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Nice hotel
Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk Agent, el 22 jul. 2023
Your repeat business and referrals are truly appreciated and the greatest compliment we could receive. We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike!

10/10 Excelente

Bryan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff had been super accommodating even when the place was booked solid. Even went as far as to buy a drink for my wife and I while we waited on our room to be cleaned. Would definitely go again!
Se hospedó 1 noche en julio de 2023
Respuesta de Missi, el 19 jul. 2023
Thank you Bryan for taking the time to share your experience and post a review. So glad you enjoyed your stay and we look forward to your next visit. Thanks again!

6/10 Aceptable

Blaine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Air conditioning could be a little better
Se hospedó 3 noches en julio de 2023
Respuesta de Missi, el 12 jul. 2023
Thank you for staying with us and taking the time to review. We are an older hotel and we are gradually replacing the units. Hope to see you again!

8/10 Bueno

Eugene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was clean and comfortable. The beds were old yet comfy. The A/C was old and noisy but worked well to cool the place. Check out was very slow. All the staff was busy working in the restaurant for Sunday bunch. Although we didn't partake in the breakfast it smelled amazing and it was full. Still waiting for my $300 deposit to be refunded on my credit card.
Se hospedó 1 noche en julio de 2023
Respuesta de Missi, el 11 jul. 2023
Thank you Eugene for taking the time to post a review and so glad you enjoyed your stay! Yes, we are an older hotel but try very hard to give our guests a comfortable and always clean environment. Our apologies for the slow checkout - we were unexpectedly busy that morning. Which is great for us, but does slow our service down a bit. Your 200 authorized deposit was released by us immediately (by 1pm). Individual banks do vary in their procedure. Many thanks again for staying with us - hope to see you again and maybe you will have time to have some of our great food!

10/10 Excelente

Laurie, Regina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love the food at KCs.
Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk Agent, el 9 jul. 2023
Your repeat business and referrals are truly appreciated and the greatest compliment we could receive. We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike!

4/10 Malo

Wallace

Le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2023
Respuesta de Missi , el 10 jul. 2023
Good morning Mr. Wells - we are very sorry that you did not enjoy your stay with us. I did speak with staff and they said your check in was fine and that you had dinner in our restaurant. We are not sure what happened after that since you have just given a number and no explanation of where we went wrong. I encourage you to let us know where we failed so we can make sure to address it properly. Many thanks!

10/10 Excelente

Eri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk Agent, el 9 jul. 2023
Your repeat business and referrals are truly appreciated and the greatest compliment we could receive. We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike!

2/10 Terrible

Marietta

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Disgusting place to stay!! Front desk person is rude!! Super disappointed we literally walk-out coz we’re so discussed with the place… Overall bad experience!
Se hospedó 1 noche en junio de 2023
Respuesta de Front Desk Agent, el 5 jul. 2023
Marietta - we are so sorry about your experience. Unfortunately, we were caught short staffed and our customer service was not up to the customer service that we pride ourselves on. We truly apologize for yours being less than that.

6/10 Aceptable

George

Se hospedó 2 noches en mayo de 2023
Respuesta de Front Desk Agent, el 5 jul. 2023
Your repeat business and referrals are truly appreciated and the greatest compliment we could receive. We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike!

10/10 Excelente

Dorothy

All good pleasant and efficient
Se hospedó 1 noche en mayo de 2023
Respuesta de Front Desk Agent, el 29 may. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, clean room and the price was right!
Se hospedó 1 noche en mayo de 2023
Respuesta de Front Desk Agent, el 13 may. 2023
Your repeat business and referrals are truly appreciated and the greatest compliment we could receive. We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike!

10/10 Excelente

Sydney

Se hospedó 2 noches en abril de 2023
Respuesta de Front Desk Agent, el 29 may. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Norma

Se hospedó 1 noche en abril de 2023
Respuesta de Front Desk Agent, el 29 may. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Sydney

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place had a really nice pub right next door, fish and chips awesome! It was clean, and a great place to rest your head.
Se hospedó 2 noches en abril de 2023
Respuesta de Front Desk Agent, el 25 abr. 2023
Thank you for the great review. We pride ourselves on providing only the highest level of customer service to both our old friends and new ones alike!

6/10 Aceptable

jamie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful staff, clean hotel! Beds could be replaced, as they are a “v” when sharing with someone! Noisy til 2am, but then it quietened down.
Se hospedó 1 noche en abril de 2023
Respuesta de Front Desk Agent, el 18 abr. 2023
We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike! We dropped the ball with your stay, and we would like the opportunity to make things right with you on your next stay.

10/10 Excelente

Concepcion

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and clean mattress
Se hospedó 1 noche en marzo de 2023
Respuesta de Front Desk Agent, el 11 mar. 2023
Thank you for the great review. We pride ourselves on providing only the highest level of customer service to both our old friends and new ones alike!

10/10 Excelente

Bryan

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff good food, clean quiet room. My laptop doesn't hook up to their unsecured wifi but otherwise a great stay and good price
Se hospedó 2 noches en marzo de 2023
Respuesta de Front Desk Agent, el 10 mar. 2023
Thank you for taking the time to give us a great review. We pride ourselves on providing only the highest level of customer service to both our old friends and new ones alike!

10/10 Excelente

Esther

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Good experience
Se hospedó 1 noche en febrero de 2023
Respuesta de Front Desk Agent, el 10 mar. 2023
Thank you for taking the time to give us a great review. We pride ourselves on providing only the highest level of customer service to both our old friends and new ones alike!