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Opiniones de Lua Villas

3 out of 5
Lua Villas
150m Oeste del Super Hermosa, Santa Teresa, Cóbano, Puntarenas

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 21 de 29 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 3 de 29 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 29 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 29 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 29 opiniones" "

9.0/10

Limpieza

9.8/10

Servicio y personal

7.0/10

Servicios

8.8/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Fabricio

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Gracias a Dios que solo habíamos reservado 1 noche en esta propiedad. Cuando llegamos a hacer check in alrededor de las 3pm todo estaba bien. Alrededor de las 5pm se fue la luz en la propiedad. Pensamos que esto iba a ser pasajero sin embargo la luz no regresó hasta el día siguiente alrededor de las 10am. Es importante mencionar que las otras propiedades de alrededor si contaban con luz. Al estar sin luz por casi 12 horas la comida que teníamos en el refrigedor se puso mala. Claramente no había aire acondicionado y un ventilador y el hotel no contaba con tan siquiera luces de emergencia, todo era total oscuridad. Pasamos una noche terrible. Dejando de lado el tema de que no hubo electricidad, la piscina estaba sucia, el control remoto para abrir el porton no funcionaba, los paños estaban con manchas de cloro y amarillos. El baño solo cuenta con jabón para el cuerpo, por lo que asegurencen de llevar shampoo y demás. Esto se mencionaba estaba incluido pero no lo estuvo. No hay ni una raya de señal en la propiedad, si pasa algun accidente no hay manera de comunicarse. Comunicamos a administración nuestra incomodidad y solo mencionaron que no era culpa de ellos. En general, entendemos que la electricidad no dependa de la propiedad, pero como hotel deben tener plan A,B,C,D cuando estas dando este tipo de servicios no puedes dejar a tus huespedes sin luz por 12 horas. Además, la piscina y sus instalaciones sí dependen de ellos y estas estuvieron sucias en toda nuestra estadía.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Nuria

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Muy lindo el lugar muy tranquilo
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

GERSON

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Excelente lugar para descansar y pasarla bien cerca de una bellísima playa. La atención muy buena.
Se hospedó 2 noches en enero de 2022
Respuesta de LUA VILLAS, el 27 ene. 2022
Muchisimas gracias por su positivo aporte! Valoramos mucho su opinion y esperamos poder volver a recibirlos en un futuro cercano. Pura Vida!

8/10 Bueno

Sebastian

Le gustó: Limpieza y comodidad de las habitaciones
Excelente elección. Voy a volver definitivamente.
Nos gusto mucho el lugar, el unico problema fue que la habitacion estaba a la par de la recepcion entonces era poco privado. Las Villas si estan muy bien acondicionadas y el lugar y la limpieza estan excelentes.
Se hospedó 2 noches en noviembre de 2021
Respuesta de LUA VILLAS, el 7 dic. 2021
Muchisimas gracias! Los esperamos de regreso!

10/10 Excelente

Igor

Se hospedó 1 noche en julio de 2021

10/10 Excelente

Martha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2019
Respuesta de Sofia, Lua Villas, el 22 ene. 2019
Thank you Martha! Pura Vida!

10/10 Excelente

david, Cali

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Total relax
Excelente opción, el hotel esta prácticamente nuevo y tiene un diseño muy moderno. Podrían mejorar el parqueo ya que muy muy estrecho.
Se hospedó 2 noches en julio de 2018
Respuesta de Lua Villas, el 22 ago. 2018
Muchisimas Gracias David!, fue un placer tenerles aqui con nosotros y esperamos volver a recibirlos en una futura visita a nuestra hermosa playa. Pura Vida! Todo el equipo de Lua Villas

10/10 Excelente

Robert

Le gustó: Limpieza y comodidad de las habitaciones
Lua Villas was absolutely amazing for our week long stay! The kitchenette is well stocked with the cookware and dishware we needed to cook most evenings. We enjoyed the yoga studio and the pool daily and thought the location was perfect for what we wanted. Playa Hermosa Cóbano is a quiet and lovely community away from the hustle and bustle of Santa Teresa, but close enough for a jaunt into town if needed. The landscape and vegetation at Lua Villas is beautifully done to allow guests privacy and seclusion within the space. And we can't forget the staff. Everyone was so helpful and Julia, in particular, helped us with so many things. We'll be back and will plan to stay here again without hesitation!
Se hospedó 7 noches en enero de 2024
Respuesta de Julia, el 16 ene. 2024
Thank you guys for coming to LUA VILLAS! We are glad to know that you enjoyed your stay, we loved having you!Hope we can host you in the future again!Pura Vida!LUA VILLAS (Julia) ;)

10/10 Excelente

Jan

Le gustó: Limpieza y comodidad de las habitaciones
Perfect hotel for Santa Teresa
Lua Villas is a small but lovely hotel. The staff were very friendly, helpful and gave us many good tipps. Its close to a beautiful and quite beach. We really enjoyed our stay!
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Jaclyn

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Absolutely Perfect Accommodations & Location!
Lua Villas and the staff are wonderful! The beach is just a few minutes walk, and is truly magical, especially at sunset. It is also conveniently located walking distance to several excellent restaurants and a small supermarket. I highly recommend.
Se hospedó 4 noches en abril de 2023
Respuesta de LUA VILLAS, el 16 abr. 2023
Thank you so much! Jaclyn and her beautiful family were a pleasure to host and have you in our property. We hope to host them again in another opportunity, bests!!

6/10 Aceptable

Jessica

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
We were in the Amor Suite for 3 nights. Cons: We were attached the the office area and next to the surf boards. We were up every morning by 7AM do to banging and noises. Additionally, it was hard to sleep because the AC did not work longer than a couple of hours and it got very hot. Not to mention it dripped on our heads. Additionally, you were required to have it off all day, including the fan so we always came back to a very hot room. At one point when we returned from out day, they changed the gate code on us without an email or anything to let us know. There was "security" there to let us in after we knocked on the gate door , didnt ask for our name or any credentials and seemed skeptical to let us in and it was pouring rain. Then we had to literally shimmy our bodies between trees and a truck because they parked right in front of the access to our door and stayed like that until we had to check out, making it super difficult to get our bags or anything out of our room. Also, we were scared to use the towels because if they got dirty, we would be charged $30. Pros: The pool area is beautiful and they had alot of amenities like surf board rentals at a good price and yoga classes. They are also far away from the super busy part of Santa Teresa. Also they were very vlose to TP8 Pizza which we were able to walk to and it was delicious. Also they had a filtered water dispenser and recycling cans. We will probably not recommend.
Se hospedó 3 noches en junio de 2022
Respuesta de LUA VILLAS, el 6 jun. 2022
Dear Jessica, We are sorry to read your negative review about our property. The Studio Amor it's our standard studio and the one that it's closer to the front office and surfboard quiver, so yes, it's less private than all the rest of our villas, but didn't know you felt upset about a car parked to close to your room's entrance or noise from the outside. Yes, we always ask our customers to help us minimaze our impact to the environment, so turning OFF all the electrical devices is a practice we will keep doing. The AC's can present some deficiency sometimes due to the overloaded work, but we keep them all up to date in maintenance and replacement if needed. Our security guard does not speak English, so showing him an ID and simply telling him the name of the room would have been easier. He's trained to keep the complex secured and controled at all times. Towels: Not to be scared but to be concious of permanent stains made for most of bug repellents and sunscreens. This applies for any place with white towels and linens. We wish you have had mentioned your discomfort during your stay and that have enjoyed your experience here. We hope you were able to enjoy the beauty of our amazing country. Thank you,

10/10 Excelente

Elisabeth

Le gustó: Limpieza, servicios, condiciones de la propiedad
Ein Traum - toller kleiner Pool, wunderschöne gestaltet, ruhig, Zimmer sind total schön.
Se hospedó 1 noche en enero de 2022
Respuesta de LUA VILLAS, el 4 ene. 2022
Thank you so much Elisabeth!!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2021
Respuesta de LUA VILLAS, el 16 jul. 2021
Thank you!!!

10/10 Excelente

Ketevan

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 6 noches en diciembre de 2020
Respuesta de LUA VILLAS, el 15 abr. 2021
Thank you Ketevan!!

8/10 Bueno

Tom

Se hospedó 1 noche en abril de 2021
Respuesta de LUA VILLAS, el 20 abr. 2021
Thank you!

6/10 Aceptable

Jeff L., Coronadel Mar

Le gustó: Limpieza
Great location, too hot inside.
This place is beautiful, staff is friendly, and its just steps to the most perfect beach. The only issue we had is that the upstairs bedroom got HOT, and just didnt have enough ventilation up there. Bad design.
Se hospedó 6 noches en febrero de 2021

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza
Beautiful location but no AC.
The positive first, Ideal location walking distance to the beach, very friendly staff. Before booking I read a couple of complaints about the AC not working. I assumed it was a issued that was fixed, it was not. We stayed for three nights with no air. The property may need to invest in new AC units.
Se hospedó 2 noches en febrero de 2021
Respuesta de LUA VILLAS, el 2 mar. 2021
Thank you for your review Jamie~ The AC was replaced already. We worked fast to have it fixed under it's guarantee but unfortunately in remotes areas like this one, it's not always easy to get a technician as fast as it would be in a city. Fortunately we placed a new one now~ Hope to have you staying with us again! Pura Vida! LUA VILLAS

2/10 Terrible

Abraham, Costa Rica

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
The place was not clean and the property has not been maintained properly. There were wholes on the wall, no blackout, very inefficient air conditioned in the second floor and very old mattresses and linens.
Se hospedó 1 noche en enero de 2021
Respuesta de LUA VILLAS, el 29 ene. 2021
Mr. Abraham, We are very sorry to read such a pungent review about our place. We are especially impacted with the detailed list of things you considered inappropriate as it's completely the opposite of what we constantly receive from our dearly customers. We provide with high standard cleaning service as well we cover all the standards for COVID-19 to provide our customers with the best service. We understand that our place might not be for everyone, so we encourage you to review photos and details of places before booking. Possibly you need to book a place in the city, and not surrounded of nature as our beautiful place is. A review like this can harm deeply a business, especially to small businesses like ours. We wish we have known you were feeling discontented and hear your feedback while you were here. I personally had chance to talk to you and you seemed fine, but apparently wasn't the case. Again, we feel very disappointed with your review.

10/10 Excelente

Olle

Le gustó: Limpieza y comodidad de las habitaciones
Jungle sanctuary
We loved Lua Villas, however were a bit dissapointed when we changed room from one Villa to the room ” Amor”, as it was much smaller then described and didn’t really have a porch with hammock as our other villa. But generally this is a magical sanctuary, great surf within 5 minutes and amazing pool and yoga area on the residence. Just remember to book a ATV as it’s quite the distance to Santa Teresa.
Se hospedó 6 noches en diciembre de 2020
Respuesta de LUA VILLAS, el 4 ene. 2021
Thank you guys!!! Hope you can come and stay again another time :)

8/10 Bueno

Cliente verificado

Le gustó: Comodidad de las habitaciones
Very nice place. Friendly staff and very helpful. The only problema is that the room is very dark because of the abundant vegetation around it(which is nice to see so much green), so you have to turn on the light even in the middle of the day.
Se hospedó 2 noches en diciembre de 2020
Respuesta de Lucia ~, el 14 dic. 2020
Thank you for staying in Lua Villas! Pura vida ~

10/10 Excelente

Phil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
4 days of relaxation
Amazing staff and great facilities - Would 100% Recommend
Se hospedó 4 noches en mayo de 2019
Respuesta de Lua Villas, el 5 jun. 2019
Thank you so much !!

10/10 Excelente

Alexandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2019
Respuesta de Sofia Lua Villas - Costa Rica, el 11 abr. 2019
Thank you very much Alexandra~ We are so pleased that you guys have enjoyed your time here. It was a pleasure to have you as our guest and we hope you can come back in a near future! Pura Vida! Warm Regards, Sofia Lua Villas - Costa Rica

10/10 Excelente

Oliver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Urlaub im kleinen Paradies
Wunderschöne Unterkunft mit tollen Design. Obwohl die Anlage sehr klein ist, fühlt man sich durch die Bepflanzung sehr abgeschnitten und geschützt. Die integrierte Pool Landschaft ist sehr schick. Das Personal überaus freundlich. Zum Strand sind es zwei Minuten zu Fuß. Absolut zu empfehlen.
Se hospedó 3 noches en enero de 2019
Respuesta de Sofia, Lua Villas, el 8 feb. 2019
Muchas Gracias!!!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff onsite were always super friendly and helpful. The room was cleaned every day. We loved the pool, and the yoga shala - we even practiced in it! The grounds were beautiful and peaceful, and having a private outdoor patio was a big bonus. There's a surfboard rental and a good corner store just a stone's throw away. The walk to the beach, with excellent surfing and sunsets, is beautiful and takes just minutes. Overall an excellent, tranquil spot that we hated to leave.
Se hospedó 3 noches en diciembre de 2018
Respuesta de Sofia, el 19 dic. 2018
Thank you so much for taking the time to review our place and for such a kind words. We are beyond happy to hear your comments and we hope to have you guys coming back again! Pura Vida!

10/10 Excelente

Alek, Toronto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This property is an oasis located in a very beautiful raw part of Costa Rica. The owner Louis and his staff are amazing, friendly, helpful and accommodating. I look forward to returning back to Lua Villas!
Se hospedó 5 noches en septiembre de 2018
Respuesta de Sofia, el 13 sept. 2018
Hi Alek! Thank you so much for your kind review. It really make our work and efforts worth! It was a real pleasure to have you here, and we look forward to have you guys coming back again in a future visit to this pristine beach! Pura Vida! Sofia Property Manager

10/10 Excelente

erixa, Vancouver, BC

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely villa, walking distance to a nice beach!
Such a great place to stay. Only a few minutes from the main strip in a quiet area. You can walk down to the gorgeous beach within minutes and some great restaurants and a small market close by. I would definitely recommend this to others!
Se hospedó 3 noches en julio de 2018
Respuesta de Lua Villas, el 20 ago. 2018
Thank you very much for your nice words and review! We would be honored to have you staying with us again if you ever decide to come and visit us at Sta Teresa, Playa Hermosa. Pura Vida! The Lua Villas Team

10/10 Excelente

audrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
to be frank i was a little worried as not much reviews .. but what a great surprise! Absolutely amazing, highly recommended, i'm picky ... so don't hesitate a sec.
Se hospedó 4 noches en mayo de 2018
Respuesta de Juan K. Fernández, el 24 may. 2018
Thank you very much for your words and your stay! It was a pleasure. We hope to welcome you again in the future! Pura Vida

10/10 Excelente

Francois

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Impeccable
Très bel endroit tranquille, propreté impeccable, belle plage à 2 minutes de marche, endroit à recommander
Se hospedó 6 noches en marzo de 2018
Respuesta de Juan K. Fernández, el 25 abr. 2018
Thank you very much for your stay and your words. We hope to welcome you again in the future. PURA VIDA

10/10 Excelente

Nino , Brooklyn, NY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tasteful getaway in the land of pura vida
My friend and I wanted to escape the blistering cold in New York for the holidays and booked a place here last minute. At first I was surprised such a nice place was still available so close to the holiday season and I thought, could this place be real? Turns out it was a brand new villa resort and we were the first guests in our villa. The hosts Luis and Juan were extremely attentative and helpful beyond our measure. Juan is super quick to respond on Facebook and WhatsApp, and he also helped arrange airport taxi and shuttle services and provided local taxi numbers. He and Luis recommended several great places for dinner, as well as fun local nightlife in Santa Teresa. Both gentlemen are more often on the property than not, and very friendly and eager to know and greet their guests by name and offer their help in any way they can. As for the place - the kitchen is so comfortable to cook in. We had 80% of our meals at home over the course of a week. Great AC in the bedroom. Comfortable shower. Spacious and very clean villa. Cleaners come daily. Patio/balcony which makes for great dinners. Beautiful pool with a comfy lounge area and a gorgeous yoga deck! 24 hour security which is super helpful if you come home late night and forget your keys to the front gate! THANK YOU LUA VILLAS! I will definitely be back!
Se hospedó 8 noches en diciembre de 2017
Respuesta de Juan K. Fernández, el 2 ene. 2018
Wooooow!!! We really appreciate your words and we are even more happy and satisfied knowing that you had a really great time in Lua Villas and in Santa Teresa. It was really a pleasure to meet and welcome you girls. We are looking forward to see you again delighting the jungle paradise dream. Pura Vida