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Opiniones de Dockside Inn

2 out of 5
Dockside Inn
1002 8 Ave, Cold Lake, AB

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 76 de 183 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 78 de 183 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 23 de 183 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 183 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 183 opiniones" "

9.0/10

Limpieza

8.6/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Lawrence

Viaje en pareja
Clean with plenty of excellent food options within 5 minute walk. Shopping and liquor store across the street.
Se hospedó 2 noches en mayo de 2024
Respuesta de Dockside Inn, el 21 may. 2024
Thank you for your review.We are happy to hear you enjoyed your stay. Hope to see you again soon :)

10/10 Excelente

Andrea

👍
Se hospedó 1 noche en mayo de 2024
Respuesta de Dockside Inn, el 21 may. 2024
Thank you for the great rating. We are glad you enjoyed your stay and hope to have you stay with us again soon :)

8/10 Bueno

Lance

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
It was clean and comfortable.
Se hospedó 1 noche en mayo de 2024
Respuesta de Dockside Inn, el 17 may. 2024
Thank you for the rating. We are glad you enjoyed your stay :)

10/10 Excelente

Derek, Saskatoon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Will stay here again
Se hospedó 1 noche en mayo de 2024
Respuesta de Dockside Inn, el 13 may. 2024
Thank you for your feedback. We are glad you enjoyed your stay :)

8/10 Bueno

Pete

Viaje de negocios
Le gustó: Servicio y personal y servicios
Good price and a decent room with a good Shower
Se hospedó 3 noches en abril de 2024
Respuesta de Dockside Inn, el 1 may. 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

6/10 Aceptable

Vanessa

Viaje familiar
No le gustó: Servicios
The hotel boasts the marina right outside, which was a highlight of my stay. However, the room itself was fairly standard, and there were some cleanliness and maintenance issues that detracted from the overall experience. Upon checking in, I noticed that the bedding had not been properly washed, as there were noticeable, unclean stains. When I brought this to the attention of the front desk staff, I was informed that although a clean comforter was unavailable, they could wash the stained one. In the meantime, they provided a clean blanket to use underneath. Despite their efforts, the idea of sleeping in that bed was still unsettling. Additionally, the room was quite noisy at night due to the radiator-style wall heaters and significant squeaking from the upper floors—it sounded almost as if a tennis ball was being bounced overhead. The toilet seat was unstable and in need of repair, and the escutcheon plate in the bathtub where the faucet handle is mounted was also very loose. These maintenance and noise issues, combined with the initial problem with the bedding, made for a less than comfortable stay. Considering the overall quality and the problems I encountered, the price of just over $94 with taxes felt excessive. This was disappointing given the expectations set by the hotel's prime location and potential.
Se hospedó 1 noche en abril de 2024
Respuesta de Dockside Inn, el 25 abr. 2024
Thank you for your feedback. The blanket that had the stain was replaced, we had extras of that. It was not the bedspread like you mentioned. Further more we try our hardest to keep this motel in tip top shape. We would of been more then happy to move you to a different room :) Next time you stay here we can put you in a different room. We try to keep all our guests happy so they come back. :)

8/10 Bueno

Donna

Se hospedó 1 noche en abril de 2024
Respuesta de Dockside Inn, el 13 may. 2024
Thank you for your feedback. We are glad you enjoyed your stay :)

10/10 Excelente

Corey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de dockside inn, el 2 abr. 2024
Thank you for your great rating.We are glad you enjoyed your stay and hope to have you stay with us again soon :)

10/10 Excelente

Glimerlyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de dockside inn, el 26 mar. 2024
Thank you for the great rating. We are glad you enjoyed your stay

6/10 Aceptable

Meaghan

Se hospedó 2 noches en marzo de 2024
Respuesta de Dockside Inn, el 12 abr. 2024
Thank you for your rating. We hope to have you come stay with us again soon :)

6/10 Aceptable

Allan

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
The property is clean and tidy if not a little dated. There is no access to USB plugs for charging devises. The eaves trough had a crack in it right above our room and as the snow melted, the water would fall and hit my vehicle and plash our door. Was also disappointed in the fact that our reservation was for a 1 queen bedroom with sofa, but they originally gave us a room with 2 queen beds. When I went to request the correct room, was made to feel like I was being overly difficult.
Se hospedó 2 noches en marzo de 2024
Respuesta de Dockside Inn, el 12 mar. 2024
Thank you for your feedback. We are going to be getting our eaves troughs fixed this spring. You can also send us a message when you book that you would like a room with one bed in case the front desk does not notice on your reservation that you booked a room with one bed. I will let every front desk person know to make sure to check the type of room for the reservation.

10/10 Excelente

Dustin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Dockside Inn, el 13 mar. 2024
Thank you for your great rating!!We are glad you enjoyed your stay and hope to have you stay with us again :)

8/10 Bueno

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good spot
Se hospedó 5 noches en febrero de 2024
Respuesta de Dockside Inn, el 4 mar. 2024
Thank you for your feedback, We are glad you enjoyed your stay :)

10/10 Excelente

Wade

Le gustó: Limpieza, servicio y personal, servicios
Check in was quick, easy, and super friendly. Very lovely staff.
Se hospedó 3 noches en febrero de 2024
Respuesta de Dockside Inn, el 26 feb. 2024
Thank you for your feedback. We are always happy to check in our guests with a smile on our faces :)

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great budget motel
Have stayed here a number of times over the years, and certainly good value for the price. The supplied breakfast is diverse and entirely adequate. Will be back!
Se hospedó 1 noche en febrero de 2024
Respuesta de Dockside Inn, el 26 feb. 2024
Thank you for your awesome feedback. We are glad to hear that you love staying here and will be back again :)

10/10 Excelente

Andy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great for the price
Se hospedó 1 noche en febrero de 2024
Respuesta de Dockside Inn, el 20 feb. 2024
Thank you for the great rating! We are glad you enjoyed your stay and hope to have you stay with us again :)

10/10 Excelente

Christopher

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms were clean, they are very accommodating. Easy check in and check out.
Se hospedó 2 noches en febrero de 2024
Respuesta de Dockside Inn, el 16 feb. 2024
Thank you for your feedback. We are happy to hear you enjoyed your experience was great! :)

8/10 Bueno

Ryan

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay while working in cold lake.
Se hospedó 5 noches en febrero de 2024
Respuesta de Dockside Inn, el 15 feb. 2024
Thank you for your feedback.We are glad you enjoyed your stay and hope to have you stay with us again

8/10 Bueno

Antony Duvistan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 3 noches en febrero de 2024
Respuesta de Dockside Inn, el 15 feb. 2024
Thank you for your feedback.We are glad you enjoyed your stay and hope to have you stay with us again

4/10 Malo

roseleen

Se hospedó 4 noches en enero de 2024
Respuesta de Dockside Inn, el 5 feb. 2024
Thank you for your feedback. Sorry your stay was not as you hoped for. Next time if you don't mind letting us know what you did not like about your stay.

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This Inn was clean and quiet and the housekeeping job on my room when I arrived and throughout my stay was impeccable. All the staff were helpful and accommodating and everything about the place left me wanting to come back again. I highly recommend this Inn as a your place to settle in and stay while you're visiting Cold Lake, AB.
Se hospedó 2 noches en enero de 2024
Respuesta de Dockside Inn, el 31 ene. 2024
Thank you for the great feedback!We are happy to hear you enjoyed your stay. :)

10/10 Excelente

Daniel

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dockside Inn, el 21 dic. 2023
Thank you for your great rating!We are glad you enjoyed your stay and hope to have you stay with us again :)

8/10 Bueno

Derek

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en noviembre de 2023
Respuesta de Dockside Inn, el 22 nov. 2023
Thank you for your rating.We are glad you enjoyed your stay and hope to have you stay with us again soon :)

10/10 Excelente

Bryce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Dockside Inn, el 22 nov. 2023
Thank you for the great rating. We are glad you enjoyed your stay and hope to have you stay with us again soon :)

8/10 Bueno

Patrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good !
Se hospedó 1 noche en octubre de 2023
Respuesta de dockside inn, el 30 oct. 2023
Thank you for the great rating.We are glad you enjoyed your stay and hope to have you stay with us again soon :)

10/10 Excelente

MALOURDES

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Highly recommended 👌
Se hospedó 2 noches en septiembre de 2023
Respuesta de dockside inn, el 3 oct. 2023
Thank you for your rating. We are glad you enjoyed your stay

10/10 Excelente

Oscar

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The cleanliness of the room was immaculate and housekeeping was done on a daily basis, every day I come home from a long day of work and the room is tidyed and clean, breakfast room is easily accessible and coffee on the go! I am very pleased with the services they have provided! Way to go! Kudos to you and the team
Se hospedó 4 noches en septiembre de 2023
Respuesta de Dockside Inn, el 26 sept. 2023
Thank you for your great feedback. The housekeepers do a great job and will love to hear about his review :)

8/10 Bueno

Mike

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
well kept rooms. very clean. nice location for lake access
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dockside Inn, el 20 sept. 2023
Thank you for your feedback. Our guests love that we are close to the marina and think that is one of our best features :)

10/10 Excelente

Chris

Se hospedó 1 noche en septiembre de 2023
Respuesta de Dockside Inn, el 11 sept. 2023
Thank you for the great rating. We are glad you enjoyed your stay and hope to have you stay with us again soon :)

8/10 Bueno

William

Se hospedó 1 noche en septiembre de 2023
Respuesta de Dockside Inn, el 28 sept. 2023
Thank you for your great rating. We are glad you enjoyed your stay and hope to have you stay with us again :)

10/10 Excelente

MALOURDES

Viaje en grupo, Viaje con mascota
Le gustó: Servicios
Nice place
Se hospedó 2 noches en agosto de 2023
Respuesta de Dockside Inn, el 1 sept. 2023
thank you for the great rating. We are glad you enjoyed your stay and hope to have you stay with us again soon :)

4/10 Malo

Jamie

Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
Staff was friendly and professional and attentive. The breakfast was pleasant. Second day of stay sewer, smell radiating from bathroom staff attempted to fix problem was fixed for only a couple hours then smell continued. bed was comfortable and main room was clean sink was dirty and bath tub was also dirty.
Se hospedó 4 noches en agosto de 2023
Respuesta de Dockside Inn, el 22 ago. 2023
Thank you for your feedback. Glad to hear the breakfast was good and your bed was comfortable.The sewer smell was not from inside this building but from outside of the building. Sorry that happened during your stay. I hope you stay with us again and we will make sure your room is up to standards :)

8/10 Bueno

SHARON

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was nice simple and quiet.
Se hospedó 1 noche en agosto de 2023
Respuesta de Dockside Inn, el 10 ago. 2023
Thank you for your feedback. We hope to have you stay with us again :)

6/10 Aceptable

Ashley

Viaje familiar con niños
No le gustó: Limpieza
We found Burn holes in both our pillow case and the bottom of our sheets
Se hospedó 2 noches en julio de 2023
Respuesta de Dockside Inn, el 11 jul. 2023
Thank you for your feed back. Next time we will double check to ensure your sheets are good. Hope to have you stay with us again.

10/10 Excelente

Cal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Dockside Inn, el 3 jul. 2023
Thank you for the great rating!We are glad you enjoyed your room and hope to have you stay with us again soon :)

2/10 Terrible

rodney

Se hospedó 2 noches en junio de 2023
Respuesta de Dockside Inn, el 29 jun. 2023
Thank you for your feedback.We apologise for the error from Hotel Expedia. We had closed out the online booking as we were at full capacity. Unfortunately Hotel Expedia still let you book online after we closed out the online booking. I understand that you were not impressed with this issue. Next time you book to stay here we will give you the best rate :)

8/10 Bueno

Laura

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were friendly and helpful. Room was clean. Bed was very tall. I had to crawl in and out of it. Confused by the full size fridge in this non-kitchen room. Cheaper than a mini maybe? The area didn't have much to offer except the marina and possibly 3 restaurants.
Se hospedó 2 noches en junio de 2023
Respuesta de Dockside Inn, el 20 jun. 2023
Thank you for your feedback.We have full size fridges in most rooms to accommodate guests that stay for a while. Everyone seems like to that :)We have 6 great restaurants within walking distance, all of which are locally owned.I am glad you enjoyed your stay and hope to have you stay with us again :)

8/10 Bueno

Sharon

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en junio de 2023
Respuesta de Dockside Inn, el 16 jun. 2023
Thank you for your feedback.We are glad you enjoyed your room and hope to have you stay with us again :)

10/10 Excelente

Valerie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beds were comfy and place was clean.
Se hospedó 1 noche en junio de 2023
Respuesta de Dockside Inn, el 20 jun. 2023
Thank you for your feedback. Our beds and pillows are new! :)Hope to see you again soon

8/10 Bueno

Amber

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Older fashion type hotel. Has charm and character. The price was great for comfort and what it offers. Close to a lot of dinning options and the water front. Two things that could have been better light bulb was burnt out over the sink and was not shown or told about how to turn on ac unit.
Se hospedó 2 noches en junio de 2023
Respuesta de Dockside Inn, el 13 jun. 2023
Thank you for your feedback. Sometimes the AC unit gets unplugged from the wall. Call the front desk anytime and someone can help you :)

10/10 Excelente

Ethan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to the marina and friendly staff. The place was clean and well cared for.
Se hospedó 1 noche en mayo de 2023
Respuesta de Dockside Inn, el 29 may. 2023
Thank you for your feedback. We are glad you enjoyed your stay and hope to have you stay with us again :)

8/10 Bueno

Mario

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Is near to the marina.
Se hospedó 2 noches en mayo de 2023
Respuesta de Dockside Inn, el 23 may. 2023
Thank you for your feedback.Yes we are one block before the marina which makes us a nice place to stay if you are fishing or visiting

6/10 Aceptable

Lee Chong

Viaje de negocios
Like - close to work place Don't like - Noisy, not clean.
Se hospedó 1 noche en mayo de 2023
Respuesta de Dockside Inn, el 4 may. 2023
Thank you for your feedback. Sorry your room was noisy. Next time you stay we can put you in a room upstairs where it is more quiet :)

10/10 Excelente

lee

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en abril de 2023
Respuesta de Dockside Inn, el 18 abr. 2023
Thank you for the awesome rating.We are glad you enjoyed your stay :)

10/10 Excelente

Amanda

Se hospedó 1 noche en marzo de 2023
Respuesta de Dockside Inn, el 11 abr. 2023
Thank you for the great rating.We are glad you enjoyed your stay

10/10 Excelente

Amanda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service
Se hospedó 1 noche en febrero de 2023
Respuesta de Dockside Inn, el 21 feb. 2023
Thank you for the great rating :)We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excelente

stephen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What you would expect to find with a hotel like this but what stood out was it was super clean and yhe bed and pillows were so comfortable. We slept so good. We got great value and will stay here again.
Se hospedó 2 noches en febrero de 2023
Respuesta de Dockside Inn, el 13 feb. 2023
Thank you for your feedback.We are glad you enjoyed our new beds and pillows.

8/10 Bueno

Lee Chong

Se hospedó 1 noche en enero de 2023
Respuesta de Dockside Inn, el 6 mar. 2023
Thank you for the great rating.We are glad you enjoyed your stay and hope to have you stay with us again

10/10 Excelente

Dustin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Simple and cozy. Very homey, great accommodation for fishing.
Se hospedó 2 noches en enero de 2023
Respuesta de Dockside Inn, el 23 ene. 2023
Thank you for the great review. We are glad you enjoyed your stay and hope to see you again soon :)

10/10 Excelente

Amanda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service
Se hospedó 1 noche en diciembre de 2022
Respuesta de Dockside Inn, el 21 dic. 2022
Thank you for the great rating. We are glad you enjoyed your stay and hope you have a happy holidays :)