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Opiniones de Comfort Suites Columbia - University Area

2.5 out of 5
Comfort Suites Columbia - University Area
1010 Business Loop 70 W, Columbia, MO

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 330 de 851 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 303 de 851 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 105 de 851 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 70 de 851 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 43 de 851 opiniones" "

8.2/10

Limpieza

8.6/10

Servicio y personal

7.8/10

Servicios

7.8/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Katerin

Le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Armando

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2019

6/10 Aceptable

Mary ann

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Ice machine didn’t work. Bathroom floor felt sticky. No place to hang clothes.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Karen, West Chester

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place was updated and in the middle of a renovation. The one thing I didn't like was the old toilet. Everything else was up dated and this was missing a nut and it moved. I'm disabled and that was not good. But it was nice otherwise.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Kimberly

Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Leslie

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Amanda

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room we got was NOT the room advertised in the photo when we booked. The beds were horrible and it was very loud.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Amanda

Le gustó: Servicios
Very comfortable and close to shops
Se hospedó 2 noches en enero de 2024

4/10 Malo

Stefanie

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
It was run down, not clean and I could feel every spring in the mattress. I’ve had worse experiences but I definitely wouldn’t call this good.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quick, easy check-in by friendly staff. The room was clean and comfortable.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Tanya

Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Curtis

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Per hotels.com supposed to be smoking room. Upon check in I was informed there are no smoking rooms. Bathtub was NOT clean lots of hair left behind. There were also cockroaches crawling on the floor in the bathroom.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Brian

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Slowly going downhill?
This used to be a very nice hotel, but it is becoming run down and in disrepair. Parts of the walls in the room were patched, but not repainted. The doors were very tattered. The paint job in the bathroom was sloppy with paint all over the door trim. Breakfast was fair, but the hours were short from 6-9 (used to be 6-9:30$ and they started tearing down at 9 am despite people still eating. That was not very cordial.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Vickie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

KELLI

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Josh

Viaje familiar con niños
Le gustó: Servicios
The area felt unsafe.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Could walk to the city park and around the large cemetery. Lots of parking Quiet and pleasant facility Somewhat difficult to reach location because of round-a-bouts and odd newish traffic patterns, but these can be mastered in the daylight when one can see the patterns. Convenient to the west side of town and mall unlike the places to stay on the far east side of town. Did not check out the pool.
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Keith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Sally

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Sammie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay
The girl that checked us in has been there the last couple of times in the evening was great each time
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Robert

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

christopher

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Do not stay here
Dirty, unprofessional. Stains and bugs across hotel.
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Kyle

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
We booked this hotel on a cross country trip based on location and 8.0 rating on Expedia. Check-in was fine but not very friendly or welcoming, but everything was ready for us upon arrival. Nothing appeared to be overly clean. Hallways were dirty and a looked like the hadn’t been swept or mopped in some time. Our room was on the interstate side and I was extremely noisy throughout our stay. I think the rating should be closer to 6.5.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Ann

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet, convenient. Had a great breakfast at the time. Responsive staff. Good stay.

6/10 Aceptable

Gregory, Vernon Hills

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Gym equipment was broken, dirty bed sheets.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Alexis Soo Ching

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Justin

Le gustó: Limpieza, servicios, condiciones de la propiedad
Great staff and clean rooms
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

dave

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a short stay, but the room was spacious and clean, and the staff was friendly.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Chris

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Room was in horrible condition. Stains, ripped carpet, broken sink, stained towels.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Andrew

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Our room was filthy and had ants crawling in the bathroom. We brought it to the attention of the staff but we’re told that they couldn’t do anything for us because we booked through Hotels.com. My wife tried to call yesterday, after we returned home, and was basically told that hotels.com couldn’t do anything for us. Due to the high demand for rooms in Columbia, MO this past weekend we paid over $350 for this room and basically wasted it.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Sharlene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Zaid

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Disappointed with Management
The hotel needs serious attention from the management: the carpet on the stairs is dirty with big stains and is worn out. Rooms have ants and possibly bed bugs. I have taken photos of the carpet and of ants, as well as photos of myself showing bug bites that I saw a couple of hours ago. That is terrible! The front desk staff are nice and try to help, but the problem is more than they can handle.
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Sky

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Steven

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Tony

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Brian

Se hospedó 3 noches en septiembre de 2023

6/10 Aceptable

Janice

Viaje familiar
Le gustó: Servicios
Every day after eating shoes were sticky from dirty floors. Breakfast tables not clean and had to clean before sitting down. Servers did not speak English so had to get front desk person to translate.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Zeretta

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Sean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Steve

Viaje en pareja
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal y condiciones de la propiedad
Our door drug on the carpet so much, It was hard to open or close, and the room looked like it was under construction. Joint compound unfinished; needed painting.
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 19 ago. 2023
Dear Steve,Thank you for being our guest and taking a moment to share your feedback. Please know that our team is always ready to provide assistance and address any concerns that may arise, so we hope you made them aware of the situation with the door. We are always working to improve and hope we have an opportunity to welcome you back to Comfort Suites Columbia and impress you further.

8/10 Bueno

Kent

Se hospedó 2 noches en agosto de 2023

8/10 Bueno

James

Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Rene

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Rebecca

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
In need of update. Will not stay there again. Disappointing.
Se hospedó 2 noches en julio de 2023
Respuesta de General Manager, el 28 jul. 2023
Dear Rebecca,Our team always strives to provide the most up-to-date accommodations, so it's unfortunate to hear your comments. We will look into your feedback further and make changes where necessary. Please consider joining us again soon.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Not great
Dirt and rocks on floor, visible lack of maintenance in bathroom. Room was extremely humid causing a musty smell.
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 10 jul. 2023
We are so sorry to hear you had an unsatisfactory stay. Our team is constantly searching for ways to improve and will use your feedback to help us enhance the quality of our accommodations. Thank you for taking a moment to share your feedback, and we hope you'll consider staying with us again down the road.

4/10 Malo

Sharan

Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Terry linda

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
Shower tub ok but side of tub a little to high far getting in an out.an safety bar need at other end.
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 28 jun. 2023
Dear Terry,Thank you for being our guest. Our team is grateful for your feedback, and your thoughts will be taken into consideration. Safe travels, and we hope you will stay with us again next time you're in town.

6/10 Aceptable

Kay

Viaje de negocios, Viaje con mascota
I asked for a quiet room but got the I70 side and it was quite noisy. Old fridge, one charger outlet didn’t work, room smelled like it might have been a smoking room, pool looked skanky, mattress was soft and lumpy. Evening clerk appeared in my room and asked for my credit card. I was not going to just hand it over, so had to dress and go back downstairs to scan the card again. Was very disappointed that I was not allowed to bring my sick cat back to the motel from MU vet clinic but he died that morning so was a moot point.
Se hospedó 4 noches en junio de 2023
Respuesta de General Manager, el 13 jun. 2023
Dear Kay,Please accept our condolences for the loss of your cat. We know that's always a very hard situation, and we are sorry you didn't have a better stay while you were going through that situation. Your feedback is appreciated and will be used to help us improve our offerings. We're grateful for your time and wish you safe travels.

8/10 Bueno

Linda

Le gustó: Limpieza y condiciones de la propiedad
Staff was very grumpy!
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 30 may. 2023
Dear Linda,Thank you for taking a moment to share your constructive feedback. While we hope you liked our accommodations, we apologize you didn't receive the warm hospitality we're known for. Rest assured, we'll refocus on this area. Next time you're in town, we hope to have another chance to provide you with friendly service.

2/10 Terrible

Jeff

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nothing
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 30 may. 2023
Dear Jeff,It is our mission to provide guests with an exceptional experience. Please let us know how we could've bettered your stay. Thank you for sharing.