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Opiniones de Best Western Port Columbus

2.5 out of 5
Best Western Port Columbus
1450 Airpointe Dr, Columbus, OH

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 359 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 272 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 130 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 106 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 134 de 1001 opiniones" "

7.8/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

7.6/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Xochitl

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
No me gusto muy mala la limpieza no está limpi el hotel
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Milton

Se hospedó 3 noches en julio de 2022

10/10 Excelente

nikaurys

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy higienico
Se hospedó 1 noche en mayo de 2022
Respuesta de roy, el 13 jun. 2022
Thank you for your review.

10/10 Excelente

Luis A

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2020
Respuesta de General Manager, el 13 mar. 2020
Thank you! We are glad that you enjoyed your stay!

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019
Respuesta de General Manager, el 10 jul. 2019
Thank you! I'm glad that you enjoyed your stay!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a very nice place to stay. The shuttle service from/to the airport was excellent. The room was very comfortable. The hotel has been updated, but does show its age. The AC was a bit loud. The breakfast was good--especially the waffles. The bedding was OK--but prefer a lightweight comforter. I'd stay here again if the price were right.
Se hospedó 1 noche en junio de 2019
Respuesta de General Manager , el 8 jul. 2019
Thank you for your feedback!

10/10 Excelente

Miguel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El hotel y el servició estuvo excelente
Se hospedó 1 noche en abril de 2019
Respuesta de General Manger, el 19 abr. 2019
Thank you!

4/10 Malo

paul

Le gustó: Limpieza y condiciones de la propiedad
The accommodations are fine. Staff was very nice. One REALLY BIG PROBLEM. Web site listed Free shuttle but when I arrived found that NO. I had to hire an Uber to get me 2.41 miles to the airport. $41 plus $6 tip
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

LOIS

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Clerk took 30 minutes to book the room. I didn’t stay the first night I book because I didn’t need it. Paid for the so call no fee if you cancel. Price was too much for a night. Staying at another hotel for a week for the price of 2 nights No clock in the room. Couldn’t get a ride to airport because I didn’t give 24 hours notice. Best western is nothing like it use to be. Wasn’t very welcoming.
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Olga

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Afforable and neat
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Kathleen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
When we entered our room it smelled like cigarette smoke. The from desk found us another room. However it had a damp smell. Might have been the hot tub in the room although it was dry/empty.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Andrea, Victorville

Viaje en pareja
No le gustó: Condiciones de la propiedad
The pool was closed, was told by staff that patrons often throw party’s in there and they had to close the pool.we could not used and it was very inconvenient because when I booked my room I was told they have a indoor pool and I went there thinking I was going to be able to get in.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Mr Omar

Se hospedó 1 noche en abril de 2024

4/10 Malo

Miranda

Se hospedó 1 noche en abril de 2024
Respuesta de Nicole, el 10 may. 2024
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excelente

Jarren

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Rita

No le gustó: Servicio y personal
Se hospedó 3 noches en abril de 2024

8/10 Bueno

rebecca

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Convenient to airport but can hear the planes.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Ronell

No le gustó: Servicio y personal
Person who checked us in was rude. Lied about breakfast time therefore we didn’t get breakfast. Person working in morning instantly responded breakfast is complimentary. Even if it is there is professional ways to handle things. I’d never stay at a best western again Not to mention we didn’t need any security deposit until they saw my African American fiancé then all the sudden a$250.00 was needed. Which was fine it just professional ways to handle situations a neither employ during check or check out had anything professional about them. Rude from jump like they didn’t wanna be there.
Se hospedó 1 noche en marzo de 2024
Respuesta de Khia, el 28 mar. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terrible

Barbara

No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Khia, el 26 mar. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Aceptable

Latavia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the stay
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Dwayne

Le gustó: Limpieza, servicio y personal, servicios
The elevator was not working to go down from floor 2 have bad knee and was difficult to take stairs.breakfast was fine except that the meat items were very light both days and it wasn't even 8am
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Arelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved my stay!!!
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Brook

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was gross, we had a dirty sock left in our bed. We made it about a hour and half in the room before we checked out and made the 3 hour drive home. There was a massive party 2 doors down and people were smoking cigarettes and what smelled like weed inside. We could more than smell it in the hallways but also in our rooms.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Joeleen

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First room had no heat so we moved rooms then in the middle of the night someone tried to enter at 4am. Breakfast was not to bad but didn’t have much. Had to have my room key reactivated twice. Will not rebook at this location.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Latisha

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Taylor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just check your room and take pictures. Overall our stay was lovely for Valentine’s Day! The jetted tub was massive and easy to operate. We will be coming back! Front desk staff very friendly both day and night shift.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Virginia

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
My mom stayed at this property for two days. It is obviously very old and not kept up very well. Housekeeping did not even enter the room to provide new towels. When my mom called the front desk and reported this they immediately sent up new towels, but didn't bother to take the old towels. The bathroom is the smallest I have ever seen in a hotel! Seriously! It is like a small apartment's bathroom. No room at all! They have an accessibility issue with their inner door. When you press the handicap button to open the door from the inside, one door begins to open, stops halfway and closes. I showed this to the person at the front desk when I noticed. He did not seem to concerned, nor did it "seem" (because I don't know if he did anything about it) as if that was going to be addressed. My mom is blind, the woman in the eating area at breakfast was VERY gracious. Her name was Crystal, she was very helpful, courteous, professional and compassionate. We had two key cards. One only worked one day, the other fortunately worked both days. We will not be staying here again.
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Carole

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel allowed smoking of marijuana in the halls and rooms. Not great for people with breathing conditions. No soap, shampoo or Kleenex in the room. Was offered a roll of toilet paper as there was no Kleenex in the hotel.
Se hospedó 2 noches en febrero de 2024
Respuesta de Sam, el 10 feb. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excelente

Mary

Excellent all around!
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Stephanie

Se hospedó 1 noche en enero de 2024

2/10 Terrible

Royce

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
DO NOT COME HERE! False Smoking charges
Worst hotel that falsely accuses its guests of smoking in order to charge and keep $250 deposit that they charge. Do not come here!!
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Marc Olivier

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Amber-Lynn

Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Christian

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Amber

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Yes the elevator was not working and the pool was very cold the breakfast was also very poor. I stilk have not received my $250 deposit back which had to be on card jt could not be cash and here i am still waiting to get it back.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Chaz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff took care of my needs & attentive
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was very mice and clean just all an all was one of the best hotel stays ive had in a long time it was referred to me by non other than the Kentay_Cowboy that has been on tour with doobie since September thanks bro it was an amazing place ❤️
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Erin

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
While the room was comfortable, we did run into a few issues. First off, the room was not cleaned the one day we were there. Secondly, while not the fault of the hotel, our car (and most other cars in the parking lot) were broken into. The individual working the front desk told us this has been an ongoing recent problem. Finally, while hotels.com lists the hotel as having an airport shuttle, the shuttle was not running while we were there (Best Western's website did indicate that this was the case).
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Lisa

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed there 3 nights. Our room never got cleaned, and we even requested it be cleaned two different times. Had to get clean bath towels and wash clothes from the front desk our third night after not getting to the hotel until around 10:00 pm. Then had to take all of our dirty towels and wash clothes and put them down the laundry shute by the elevator. There definitely needs to be security and cameras installed all around that hotel. Thirty vehicles were broken into the third night of our stay. Fortunately ours was not one of them. Will not stay there again
Se hospedó 3 noches en octubre de 2023

2/10 Terrible

Yajahira

Le gustó: Servicio y personal
Area was looking to be unsafe, but it might be just my impression. What I really did not like at all is that Hotel charged to my credit card for the night I stayed when they knew reservation was made and paid through Expedia; I noticed as I got a message from my credit card otherwise I might not notice it. Not good.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Halliet

Viaje en pareja
No le gustó: Condiciones de la propiedad
There was a terrible odor in the hotel and room. Multiple cars were vandalized at the property.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Montez

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed here two nights and both nights our car was broken into and the windows were smashed. There no security and the staff really didn’t care. There was at least 12 other vehicles smashed and grabbed as well. DO NOT BOOK THIS HOTEL.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Ian

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Possibly the worst hotel I've stayed at in columbus. (I stay once week, every week for the past 5 months)
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Devin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Amber

Viaje en pareja
No le gustó: Limpieza
Room rented was a jacuzzi tub and it was covered in hair upon arrival. Even after manager came down to aplologize and sent housekeeping in to clean i still had to clean it before use. Hair in regular bathroom too. Bed was good, water temp was great although the jacuzzi took about an hour to fill and more than that to drain. Had lot of noises like running around all night.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

MEGAN

Viaje en grupo
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Hotel parties shouldn't be allowed.
The staff was very helpful, and kind. The breakfast was fabulous. I didn't like that there was a big group of people apparently having a pool party, and using the conference room as a party area. It normally wouldn't have bothered me, but the music they were playing was very foul, loud, could be heard 20 feet away from there, and they had the door open, and numerous people blocking the hallway who apparently didn't they should have had to make room for us and our bags to get through them. There were bags of trash from this party that sat there in the hallway from the time we checked in at 8pm, until 10am the next day.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Sasha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room and showers just had scuff marks on it made it look unsanitary but after i got my own cleaning supplies to go over it i noticed it just wouldn’t come out
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Judith

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Maurice

Se hospedó 1 noche en septiembre de 2023