Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 424 de 1004 opiniones" "
10 - Excelente
424
Puntuación de 8, es decir, Bueno. Basada en 329 de 1004 opiniones" "
8 - Bueno
329
Puntuación de 6, es decir, Aceptable. Basada en 132 de 1004 opiniones" "
6 - Aceptable
132
Puntuación de 4, es decir, Malo. Basada en 64 de 1004 opiniones" "
4 - Malo
64
Puntuación de 2, es decir, Terrible. Basada en 55 de 1004 opiniones" "
2 - Terrible
55
8.2/10
Limpieza
8.6/10
Servicio y personal
7.8/10
Servicios
7.8/10
Condiciones de la propiedad
7.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Cliente verificado
Viaje en pareja
4 jun. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nos encanto el cuarto comodo,todo limpio y ordenado,volveremos
Cliente verificado
Se hospedó 1 noche en junio de 2021
Respuesta de Bradley, el 7 jun. 2021
Gracias por tomarse el tiempo para escribir una reseña. Nos alegra saber que disfrutó de su estadía. ¡Esperamos verte pronto!
8/10 Bueno
Cliente verificado
Viaje familiar
14 mar. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Confortable y personal agradable
Cliente verificado
Se hospedó 1 noche en marzo de 2020
Respuesta de Bradley, el 16 mar. 2020
Thank you for taking the time to write and submit a review. Very happy to hear you enjoyed your stay with us at La Quinta by Wyndham Cookeville. Hope to see you soon!
10/10 Excelente
Jane
14 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dear Guest,Thank you for your feedback. We're glad to hear that you found our staff friendly, the hotel clean and quiet, and that you felt safe during your stay. We appreciate your comments regarding the bathroom and shower, and we'll take them into consideration for future improvements. We hope to welcome you back for another comfortable stay soon.Sincerely,Hotel Manager
10/10 Excelente
Norman
Viaje familiar
7 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La Quinta is always good. And I prefer interior halls. Nice n quiet
Norman
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 8 may. 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a pleasant experience with us at La Quinta. We're glad our interior halls provided the quiet atmosphere you prefer. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Sincerely,Hotel Manager
8/10 Bueno
Jeffrey
Viaje en pareja
6 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed in a suite. Very nice clean room. Bed was comfortable. The inside of the property is well maintained.
Negatives: hot water was an issue. Our TV remote would not work therefore the TV was useless. The front desk changed the batteries in it but it did not fix the problem. The free breakfast was terrible.
Jeffrey
Se hospedó 4 noches en mayo de 2024
Respuesta de Hotel Manager, el 7 may. 2024
Dear Guest,Thank you for your feedback regarding your recent stay in our suite. We're delighted to hear that you found the room clean and comfortable and that you appreciated the well-maintained property. However, we apologize for the issues you encountered with the hot water, TV remote, and the breakfast. Your comments are valuable to us, and we will address these issues promptly to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable experience in the future.Sincerely,Hotel Manager
8/10 Bueno
Christopher, Kingsport
Viaje en pareja
2 may. 2024
Le gustó: Limpieza, servicio y personal, servicios
Overall the property was good, but when the sign out front says "Brand New Rooms" you expect that the room you stay in will be "brand new". Our room definitely could not be described as brand new. The carpet in the entry was threadbare. There was a coating of rust on some of the surfaces and the air conditioner unit filter may need to be cleaned. Also, we were able to hear the next door guest's alarm going off at 4:00 in the morning continuously for about an hour. Finally had to get up and actually go to the front desk to complain because the phone in the room didn't work. However, the bed was comfortable and the breakfast was excellent.
Christopher
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 3 may. 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found the property overall good and enjoyed the comfortable bed and excellent breakfast. We apologize for any inconvenience caused by the room not meeting your expectations regarding cleanliness and maintenance issues. We'll address these concerns promptly to ensure a better experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations on your next visit.Sincerely,Hotel Manager
6/10 Aceptable
Amanda
Viaje en pareja
29 abr. 2024
Le gustó: Servicio y personal
No le gustó: Servicios
Pool not open which was a bummer. The air filter in the room seems to not have been cleaned in the last five years but over all the room was clean and the stay for over night was comfortable enough
Amanda
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 30 abr. 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience regarding the pool closure and the condition of the air filter in your room. Your comments will be shared with our team to ensure improvements are made.We're glad to hear that overall your stay was comfortable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely,Hotel Manager
10/10 Excelente
Elizabeth
22 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room smelled fresh and new - no trace of smoke, or cleaned out smoke. Pillows were standard lumpy low grade.
Elizabeth
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 24 abr. 2024
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found the room fresh and free of smoke odor. Your comment about the pillows is duly noted, and we'll look into ways to improve our bedding options for a more comfortable stay. We appreciate your input and hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager
2/10 Terrible
Leah
19 abr. 2024
Leah
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 10 may. 2024
Dear Leah,We're sorry to hear that your experience with us did not meet your expectations. Your feedback is valuable, and we would like to learn more about what went wrong during your stay. Please reach out to us directly so we can address your concerns and work towards making improvements.Sincerely,Hotel Manager
10/10 Excelente
David
18 abr. 2024
David
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 9 may. 2024
Dear David,Thank you for your wonderful rating! We're thrilled to hear that you had a fantastic experience during your stay with us. If there's anything specific you enjoyed or any feedback you'd like to share, please feel free to let us know. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager
8/10 Bueno
Nancy
Viaje con mascota
16 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Absolutely the worst chemical smell and stench that’s ever been in a room. The carpet is shredded and it’s just a disgusting place
Nancy
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 16 abr. 2024
Dear Guest,We apologize for the unpleasant experience you had during your stay with us. Your feedback regarding the chemical smell and the condition of the carpet is concerning, and we take it very seriously. Rest assured, we will address these issues immediately to ensure a more comfortable and pleasant stay for our guests in the future. Thank you for bringing this to our attention.Sincerely,Hotel Manager
10/10 Excelente
Kristi
Viaje familiar
15 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and clean
Kristi
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager, el 16 abr. 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our hotel nice and clean. Providing a comfortable and welcoming environment is our top priority, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back again soon.Sincerely,Hotel Manager
6/10 Aceptable
Susana
Viaje familiar
7 abr. 2024
Le gustó: Servicio y personal
The breakfast attendant was so nice
Susana
Respuesta de Bradley, el 8 abr. 2024
I will be passing this message on to our attendant whom I am sure will be thrilled to hear the news. Thank you for taking the time to let us know. Have a great week!
10/10 Excelente
Pamela, Lombard
Viaje en pareja
7 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stay was short but facilities were clean and staff friendly
Pamela
Se hospedó 1 noche en abril de 2024
Respuesta de Bradley, el 8 abr. 2024
Thank you for taking the time to share your experience. So happy to hear you enjoyed your stay. See you soon!
2/10 Terrible
Howard
6 abr. 2024
No le gustó: Limpieza y condiciones de la propiedad
Howard
Respuesta de Bradley, el 8 abr. 2024
Thank you for taking the time to share your experience. We are sincerely sorry your stay did not meet expectations.
8/10 Bueno
Michael
5 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Entrance small and difficult
Michael
Se hospedó 2 noches en abril de 2024
Respuesta de Bradley, el 8 abr. 2024
Thank you for taking the time to write and submit a review. We are sincerely sorry you had issues entering the parking lot. We will look at methods to widen it beyond the two lanes. Thank you again for taking the time to share your experience.
6/10 Aceptable
Danielle
Viaje familiar con niños
4 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy check in and parking. I did not like my room was by the elevator and the walls were thin so I could constantly hear it.
Danielle
Se hospedó 1 noche en marzo de 2024
Respuesta de Bradley, el 4 abr. 2024
Thank you for taking the time write and submit a review. We are sincerely sorry for the issue you encountered. We will continue to look into more solutions to nullify the noise. Thank you again for taking the time to share your experience. Have a great week!
10/10 Excelente
Drew
Viaje de negocios
3 abr. 2024
Great stay
Drew
Se hospedó 1 noche en abril de 2024
Respuesta de Bradley, el 4 abr. 2024
Thank you for taking the time to share your experience. We are very pleased to hear you enjoyed your stay.
8/10 Bueno
Debra
Viaje familiar
28 mar. 2024
Get hotel and clean!
Debra
Se hospedó 1 noche en marzo de 2024
Respuesta de Bradley, el 29 mar. 2024
Thank you for taking the time to write and submit a review. We are very happy to hear you enjoyed your stay with us. Hope to see you again soon!
8/10 Bueno
Garland
24 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Garland
Se hospedó 1 noche en marzo de 2024
Respuesta de Bradley, el 25 mar. 2024
Thank you for taking the time to share your experience.
6/10 Aceptable
Lori
21 mar. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza
Lori
Se hospedó 4 noches en marzo de 2024
Respuesta de Bradley, el 22 mar. 2024
Thank you for taking the time to share your experience.
10/10 Excelente
Kristi
17 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Kristi
Se hospedó 1 noche en marzo de 2024
Respuesta de Bradley, el 18 mar. 2024
Thank you for taking the time to share your experience.
8/10 Bueno
Charles
Viaje de negocios, Viaje familiar
15 mar. 2024
Le gustó: Limpieza y servicio y personal
None
Charles
Se hospedó 1 noche en marzo de 2024
Respuesta de Bradley, el 18 mar. 2024
Thank you for taking the time to share your experience.
10/10 Excelente
Bethany
Viaje en pareja
3 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The shower was amazing. great water pressure and the dove shampoo and conditioner smelled good. just 2 things that could improve.
breakfast needs more gluten free options.
maybe a rice based cereal and eggs.
and the ice machine on the second floor was out of order. other than that i fully recommend this place.
Bethany
Se hospedó 2 noches en febrero de 2024
Respuesta de Bradley, el 4 mar. 2024
Thank you for taking the time to write and submit a review. I will look into the other breakfast options you gave and see what we can add. Thank you again for taking the time to share your experience and helpful suggestions. Hope to see you again soon!
6/10 Aceptable
Raymond, Monroe
Viaje familiar
18 feb. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza
I typically use another brand and this hotel didn’t change my mind and made me regret my choice…
Raymond
Se hospedó 1 noche en febrero de 2024
Respuesta de Bradley, el 19 feb. 2024
Thank you for taking the time to share your experience. We are sincerely sorry your stay feel below expectations.
2/10 Terrible
David
4 feb. 2024
No le gustó: Limpieza y condiciones de la propiedad
Very dirty grungy and smelled musty. We refused to stay and were fortunate to get a refund.
David
Se hospedó 3 noches en febrero de 2024
Respuesta de Bradley, el 19 feb. 2024
Thank you for taking the time to write and submit a review. We are sincerely sorry your stay fell below expectations.
8/10 Bueno
Robert
31 ene. 2024
Le gustó: Limpieza y servicio y personal
Robert
Se hospedó 1 noche en enero de 2024
Respuesta de Bradley, el 2 feb. 2024
Thank you for taking the time to share your experience.
4/10 Malo
Jean-Francois
Viaje de negocios
31 ene. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Les photos sur le site son beaucoup mieux que la réalité.
Je ne retournerai pas à cet hôtel.
Jean-Francois
Se hospedó 1 noche en enero de 2024
Respuesta de Bradley, el 2 feb. 2024
I am very sorry for the issues you encountered. Please allow me to express my sincerest apologies. We hope one day to get another opportunity to impress you on your future travels.
4/10 Malo
Guy
Viaje de negocios, Viaje en pareja
21 ene. 2024
Bathroom in poor condition . Loose and missing floor grout. Cracked and chipped tile, risk of lacerations to bottom of feet. Tub spout/shower diverter not working, paint peeling on the ceiling, exhaust fan not working, poor drainage in tub and sink, badly cracked shower wall.
We need to stay an additional 2 days but moved to another hotel.
Guy
Se hospedó 3 noches en enero de 2024
Respuesta de Bradley, el 22 ene. 2024
Thank you for taking the time to write and submit a review. We are sincerely sorry for the issues you encountered during your stay. I will be passing this review on to maintenance to ensure these items are taken care of. Thank you again for taking the time to share your experience.
10/10 Excelente
Melinda
14 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice, quality stay. Good price. Great location. Service was nice.
Melinda
Se hospedó 1 noche en enero de 2024
Respuesta de Bradley, el 15 ene. 2024
Thank you for taking the time to submit a review.
4/10 Malo
Nancy
Viaje de negocios
12 ene. 2024
Nancy
Se hospedó 4 noches en enero de 2024
Respuesta de Bradley, el 15 ene. 2024
Thank you for taking the time to submit a review. We are sincerely sorry your stay feel short of expectations. We hope to one day have the opportunity to impress you during your future travels.
8/10 Bueno
John
11 ene. 2024
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
John
Se hospedó 1 noche en enero de 2024
Respuesta de Bradley, el 12 ene. 2024
Thank you for taking the time to submit a review.
10/10 Excelente
Donna
Viaje familiar
9 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and peaceful hotel. Accommodating and friendly staff. We enjoyed our stay very much. The only thing I would change is adding an exhaust fan to the bathroom. Also, the bathroom vent needs to be dusted. Otherwise, we plan to return to La Quinta next year!
Donna
Se hospedó 5 noches en enero de 2024
Respuesta de Bradley, el 12 ene. 2024
Thank you for taking the time to share your experience Donna. I have share this review with our maintenance team to ensure this item is repaired. Thank you again for taking the time to write and submit a review. We truly appreciate it!
10/10 Excelente
Donald, Frisco
Viaje con mascota
4 ene. 2024
Le gustó: Servicios
Solid
Donald
Se hospedó 1 noche en enero de 2024
Respuesta de Bradley, el 12 ene. 2024
Thank you for taking the time to write and submit a review.
8/10 Bueno
Kim
Viaje familiar con niños
1 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was convenient and nice for the price!
Kim
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bradley, el 12 ene. 2024
Thank you for taking the time to share your experience!
10/10 Excelente
Jacob
1 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place to stay, good amenities and friendly staff.
Jacob
Se hospedó 2 noches en diciembre de 2023
Respuesta de Bradley, el 12 ene. 2024
Thank you for taking the time to share your experience.
6/10 Aceptable
James
31 dic. 2023
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The hot water mixing valve was not working properly. Water would change temperature radically from ok to scalding hot without changing the valve.
James
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bradley, el 19 feb. 2024
Thank you for taking the time to write and submit a review. We are sincerely sorry your stay fell below expectations.
6/10 Aceptable
Ibrahim
Viaje en pareja
30 dic. 2023
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
The hotel itself has had water damage. Our room had a visible giant spot over the bed that they did not try to blend with the rest of the ceiling. The headboard wasn’t clean and had some sort of water/grease marks and the shower tub water faucet was coming out of the socket and needed to be caulked (same with the toilet water connection). There were some dark spots in the shower area up top that seemed questionable like black mold, but I didn’t check it more. Our sink came out with brown water when we first tried to wash our hands but it returned to normal after a bit. Overall, staff were nice and helpful, but the rooms need better long term maintenance as the price to stay here isn’t on the lowest end and we have stayed at cheaper places that were cleaner and better maintained.
Ibrahim
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Wilbert
29 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wilbert
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Cliente verificado
25 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en diciembre de 2023
8/10 Bueno
Gumesindo
23 dic. 2023
Gumesindo
Se hospedó 1 noche en diciembre de 2023
4/10 Malo
Jessica
18 dic. 2023
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Meh
The bed was awful, both of us work up with backaches and had to sleep on the couch which was also not comfortable. The sink in the bathroom was filthy but the rest of the bathroom was clean. There were dead bugs in the windowsill behind the curtains.
Jessica
Se hospedó 1 noche en diciembre de 2023
8/10 Bueno
Joseph
Viaje de negocios
15 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Joseph
Se hospedó 1 noche en noviembre de 2023
10/10 Excelente
Omonigho
10 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Omonigho
Se hospedó 1 noche en diciembre de 2023
6/10 Aceptable
James
Viaje de negocios
9 dic. 2023
Le gustó: Limpieza
James
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Gregory
Viaje de negocios, Viaje en pareja
9 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gregory
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
kimberlee
Viaje de negocios, Viaje familiar
9 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It had easy access and was quiet. The parking was tight and unfortunately we had a trailer.
kimberlee
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Juan
8 dic. 2023
Juan
Respuesta de Bradley, el 19 feb. 2024
Thank you for taking the time to write and submit a review.
8/10 Bueno
Stephanie
2 dic. 2023
Le gustó: Servicio y personal
Bad smell
The room had a bad smell. It still has old carpet in it. The mattress was hard & uncomfortable
Stephanie
Se hospedó 1 noche en noviembre de 2023
10/10 Excelente
Karen
Viaje de negocios
30 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones