Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 177 de 743 opiniones" "
10 - Excelente
177
Puntuación de 8, es decir, Bueno. Basada en 164 de 743 opiniones" "
8 - Bueno
164
Puntuación de 6, es decir, Aceptable. Basada en 143 de 743 opiniones" "
6 - Aceptable
143
Puntuación de 4, es decir, Malo. Basada en 85 de 743 opiniones" "
4 - Malo
85
Puntuación de 2, es decir, Terrible. Basada en 174 de 743 opiniones" "
2 - Terrible
174
6.0/10
Limpieza
7.2/10
Servicio y personal
5.8/10
Servicios
6.0/10
Condiciones de la propiedad
6.0/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Lirra Diaz
Viaje familiar
12 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien, el chico de recepción se portó de lo mejor
Lirra Diaz
Se hospedó 1 noche en marzo de 2024
Respuesta de Red Roof Management , el 12 mar. 2024
Gracias por tomarte un momento para dejar una reseña, Lirra. El personal y yo del Red Roof Inn Corpus Christi North - Near Downtown apreciamos su puntuación de 5/5 después de su estancia. Me alegra saber que todo estuvo bien durante su visita y que haya querido a nuestra recepcionista. En Red Roof, nuestro objetivo es brindar experiencias agradables a todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita.Gracias nuevamente por compartir tu experiencia con nosotros. Nos encantaría volver a verle si sus viajes le traen de vuelta a nuestra zona.Atentamente,Gabrielle Red Roof Management RediResponse Specialist
2/10 Terrible
Carmen
Viaje en pareja
26 sept. 2023
No le gustó: Limpieza, servicios, condiciones de la propiedad
Las sábanas rotas habian cucarachas el aire no funcionaba bien
Carmen
Se hospedó 3 noches en septiembre de 2023
Respuesta de Oniel Rediresponse Specialist, el 28 sept. 2023
Hello Carmen,Thank you for taking the time to write a review of your stay at the Red Roof Inn Corpus Christi North - Near Downtown. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests at our hotel. Please know that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encountered with management. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist
8/10 Bueno
Jose
26 ago. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
Jose
Se hospedó 2 noches en agosto de 2023
Respuesta de Kerry-Lee RediResponse Specialist, el 28 ago. 2023
Dear Jose, We at the RED ROOF INN CORPUS CHRISTI NORTH - NEAR DOWNTOWN are thrilled to have earned your almost perfect scoring of 4/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist
10/10 Excelente
Luis
Viaje familiar
22 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El único inconveniente es que no hablan español
Luis
Se hospedó 2 noches en agosto de 2023
Respuesta de Luke, el 22 ago. 2023
Dear Luis, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Corpus Christi North - Near Downtown and I are happy to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.
8/10 Bueno
Juan Rubén
15 ago. 2023
Juan Rubén
Se hospedó 1 noche en agosto de 2023
Respuesta de Luke, el 4 sept. 2023
Dear Juan, We at the RED ROOF INN CORPUS CHRISTI NORTH - NEAR DOWNTOWN are thrilled to have earned your almost perfect scoring of 4/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon.
10/10 Excelente
Paola
11 ago. 2023
Paola
Se hospedó 2 noches en agosto de 2023
Respuesta de Luke, el 12 ago. 2023
Dear Paola,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Corpus Christi North - Near Downtown and I are happy to see your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.
8/10 Bueno
Jose
8 ago. 2023
Jose
Se hospedó 5 noches en agosto de 2023
Respuesta de Kerry-Lee RediResponse Specialist, el 1 sept. 2023
Dear Jose, We at the Red Roof Inn Corpus Christi North - Near Downtown truly appreciate your scoring of 4/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist
8/10 Bueno
Oscar
1 ago. 2023
No le gustó: Condiciones de la propiedad
Falta cuidado a la propiedad
Oscar
Se hospedó 4 noches en julio de 2023
Respuesta de Chirell Rediresponse Specialist, el 2 ago. 2023
Dear Oscar,Thank you for the feedback about your recent stay at the Red Roof Inn Corpus Christi North - Near Downtown. We are sorry you had a less than satisfactory experience because we strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding lack of property care. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediresponse Specialist
2/10 Terrible
DANIEL ALFREDO
Viaje familiar
26 jul. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dirty place
DANIEL ALFREDO
Se hospedó 2 noches en julio de 2023
Respuesta de Linton Rediresponse Specialist, el 28 jul. 2023
Dear Daniel,Thank you for posting about your recent visit at the Red Roof Inn Corpus Christi North - Near Downtown. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. I do hope that you will return to our hotel, or any of our other brand locations in the future. Regards,LintonRediresponse Specialist
2/10 Terrible
Ruben
Viaje familiar
2 jul. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Los cuartos muy sucios jamas me volvere a hospedar aqui y las recomendaciones que dare seran muy negativas.
Ruben
Se hospedó 2 noches en junio de 2023
Respuesta de Linton Rediresponse Specialist, el 2 jul. 2023
Estimado Ruben,Gracias por contarnos sobre su reciente visita al Red Roof Inn Corpus Christi North - Near Downtown. Lamentamos que haya tenido una experiencia menos que ideal debido a las habitaciones descuidadas que mencionó. Gracias a sus comentarios, podemos seguir trabajando para brindar una estadía excepcional a todos nuestros huéspedes.Tenga en cuenta que lo valoramos como nuestro invitado y apreciamos su negocio. Gracias por compartir sus inquietudes y le deseo todo lo mejor en sus futuros viajes.Atentamente,LintonRediresponse Specialist
8/10 Bueno
Valdemar
18 oct. 2022
Valdemar
Se hospedó 4 noches en octubre de 2022
Respuesta de Sophia CSR, el 20 oct. 2022
Dear Valdemar,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
8/10 Bueno
Isaac
Viaje familiar
19 ago. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Me fue muy vien
Isaac
Se hospedó 4 noches en agosto de 2022
Respuesta de Sophia CSR, el 21 ago. 2022
Hi Isaac,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
6/10 Aceptable
Cliente verificado
Viaje familiar
14 ago. 2022
La cama rechinaba no había jabón ni shampo muchas colillas de cigarro en el jardín me toco ver una cucaracha junto del teléfono de la habitación
Cliente verificado
Se hospedó 1 noche en agosto de 2022
Respuesta de Sophia CSR, el 16 ago. 2022
Dear Guest,
We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
4/10 Malo
Manuel
Viaje familiar
1 ago. 2022
No le gustó: Limpieza, servicios, condiciones de la propiedad
Se puede mejorar la limpieza.
Manuel
Se hospedó 2 noches en julio de 2022
Respuesta de Sophia CSR, el 2 ago. 2022
Hi Manuel,
Thank you so much for giving us the privilege to host your stay. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
2/10 Terrible
Thomas
Viaje familiar con niños
14 jun. 2022
No le gustó: Limpieza, servicios, condiciones de la propiedad
Este lugar es peligroso gente ofreciendo droga y prostitución adentro del hotel yo ni loco vuelvo a ir a un hotel de estos
Thomas
Se hospedó 1 noche en junio de 2022
Respuesta de Sophia CSR, el 15 jun. 2022
Hi Thomas,
Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
4/10 Malo
gustavo
Viaje en pareja
18 abr. 2022
NO RSPETARON LA HABITACION QUE SOLICITE, ADEMAS QUE OLIA MUCHO A CIGARRO
gustavo
Se hospedó 2 noches en abril de 2022
Respuesta de Sophia CSR, el 19 abr. 2022
Hi Gustavo,
It is disheartening to hear about your experience. We would be incredibly grateful if you could take a couple of minutes to write your detailed review. So we can investigate your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
8/10 Bueno
Luis Gerardo
Viaje familiar
15 abr. 2022
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Luis Gerardo
Se hospedó 1 noche en abril de 2022
Respuesta de Sophia CSR, el 18 abr. 2022
Hi Luis,
Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
2/10 Terrible
Alejandrina
Viaje familiar
26 dic. 2021
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Alejandrina
Se hospedó 1 noche en diciembre de 2021
Respuesta de Sophia CSR, el 28 dic. 2021
Hello,
We are very sorry for the inconvenience caused by these issues, and we are did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!
8/10 Bueno
Frank
Viaje familiar
14 sept. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien
Frank
Se hospedó 3 noches en septiembre de 2021
Respuesta de Sophia CSR, el 15 sept. 2021
Mr Frank,
Thank you for staying with us. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
8/10 Bueno
Paty
21 jul. 2021
Paty
Se hospedó 1 noche en julio de 2021
Respuesta de Sophia CSR, el 21 jul. 2021
Hello,
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
2/10 Terrible
Ciro
Viaje familiar
24 ago. 2020
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ciro
Se hospedó 2 noches en agosto de 2020
Respuesta de Nancy GM, el 26 ago. 2020
Thank you for your review.
6/10 Aceptable
Delfina clara
6 ago. 2020
Delfina clara
Se hospedó 2 noches en julio de 2020
Respuesta de Nancy GM, el 20 ago. 2020
Thank you for your stay.
10/10 Excelente
Jose M
Viaje familiar
25 jun. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Jose M
Se hospedó 1 noche en junio de 2020
Respuesta de Nancy GM, el 28 jun. 2020
Thank you for your review and staying with us. Please come again.
2/10 Terrible
Cliente verificado
10 jun. 2019
Cliente verificado
Se hospedó 1 noche en junio de 2019
8/10 Bueno
Natasha
10 jun. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Natasha
Se hospedó 1 noche en junio de 2019
6/10 Aceptable
Cliente verificado
6 abr. 2018
No le gustó: Limpieza
La habitación era muy cómoda pero el baño y piso de toda la habitación estaban algo sucios
Cliente verificado
Se hospedó 1 noche en abril de 2018
Respuesta de Nancy Patel, el 19 abr. 2018
Sin embargo, nos disculpamos por el uso de la palabra, deseamos que nos haya notificado cualquier problema en su registro y lo habríamos corregido. Sus comentarios son bien conocidos y los utilizaremos para mejorar nuestra experiencia como huéspedes.
6/10 Aceptable
Jaida
30 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza
Jaida
Se hospedó 1 noche en abril de 2024
Respuesta de Tianna RediResponse Specialist, el 1 may. 2024
Hello Jaida, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Corpus Christi North - Near Downtown and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we re proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
10/10 Excelente
Siva
21 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good mgmt
Siva
Se hospedó 2 noches en abril de 2024
Respuesta de Oniel, el 23 abr. 2024
Thank you Siva, for taking the time to write a review of your stay at the Red Roof Inn Corpus Christi North - Near Downtown. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know, it's also nice reading that you took liking to management. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,OnielRedRoof ManagementRediresponse Specialist
6/10 Aceptable
Boris, Pleasanton
Viaje familiar
11 abr. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Interior of the suite was reasonably well appointed, though a bit shabby in a few spots. Bathroom fan didn't work (only the light turned on); one of the bed-side lamps wouldn't turn on (probably a bad bulb). The bath tub was in a truly sorry state: chunks missing out of it, and no drain cover at all. Looked too horrible, to even try taking a shower...
Boris
Se hospedó 2 noches en abril de 2024
Respuesta de Kamaria RediResponse Specialist, el 13 abr. 2024
Dear Boris,Thank you for taking the time to tell us about your experience at the RED ROOF INN CORPUS CHRISTI NORTH - NEAR DOWNTOWN. It's great to hear that you found the price to be reasonable. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the dysfunctional bathroom fan, the situation you mentioned regarding the bed side lamp and the other issues which hindered your stay. I will be sharing your comments with the management team in an effort to have your concerns addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist
4/10 Malo
Lizbeth
Viaje familiar
16 mar. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
Bad experience.Don’t use this location never again.
Lizbeth
Se hospedó 2 noches en marzo de 2024
Respuesta de Nancy GM, el 18 mar. 2024
First and foremost we are sorry to hear that you had a bad experience and give our sincere apologies. At every check in we always ask our guest to check the room within first 15 minutes to see if we have overlooked anything and our guest are satisfied. Please note that we would love for you to try us again to have a better experience. Thank you for your feedback.
4/10 Malo
Alyda, Corpus Christi
Viaje en pareja
16 mar. 2024
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
For the price they could have made more of an effort when it comes to cleaniness.
Alyda
Se hospedó 1 noche en marzo de 2024
Respuesta de Luke, el 17 mar. 2024
Dear Alyda,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize that our cleanliness did not meet your expectations. We understand how crucial a clean and welcoming environment is for our guests, and we regret any discomfort or inconvenience you experienced.Please rest assured that we take comments like yours very seriously and are already implementing measures to ensure our standards of cleanliness are not only met but exceeded. This includes additional training for our housekeeping team and a thorough review of our current practices.
10/10 Excelente
Rosa
Viaje familiar, Viaje familiar con niños
16 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It nice and clean
Rosa
Se hospedó 1 noche en marzo de 2024
Respuesta de Nishaye RediResponse Specialist, el 17 mar. 2024
Hello Rosa,Thank you for taking the time to complete our guest survey from your recent experience at the Red Roof Inn Corpus Christi North - Near Downtown. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
8/10 Bueno
Ruben
26 feb. 2024
Ruben
Se hospedó 3 noches en febrero de 2024
Respuesta de OnielRediresponse Specialist , el 24 mar. 2024
Hi Ruben,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Corpus Christi North - Near Downtown. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist
8/10 Bueno
Ruben
Viaje en pareja
31 ene. 2024
easy access to highway
Ruben
Se hospedó 3 noches en enero de 2024
Respuesta de Oshane RediResponse Specialist , el 1 feb. 2024
Dear Ruben, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN CORPUS CHRISTI NORTH - NEAR DOWNTOWN regarding the convenience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management
10/10 Excelente
John
19 ene. 2024
The room comes with microwave and fridge
John
Se hospedó 2 noches en enero de 2024
Respuesta de Nancy GM, el 22 ene. 2024
Thank you for taking the time out to rate us. Appreciate the outstanding rating.
6/10 Aceptable
NELVA, PHARR
10 ene. 2024
NELVA
Se hospedó 1 noche en octubre de 2023
Respuesta de Dannielle Rediresponse Specialist, el 12 ene. 2024
Hello Nelva, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CORPUS CHRISTI NORTH - NEAR DOWNTOWN and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management
8/10 Bueno
Ruben
1 ene. 2024
Ruben
Se hospedó 3 noches en diciembre de 2023
Respuesta de Recordo Rediresponse Specialist, el 5 feb. 2024
Hello Ruben, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Corpus Christi North - Near Downtown and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
2/10 Terrible
Brad
25 dic. 2023
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Awful
First room had water oozing out of floor vinyl near the sink. Second room was not much better with dirty floor, walls and stained towels. Water at sink barely trickled out. Bathroom tile joints were filthy. Door was awful. Chairs were rusted. Hardly enough soap and shampoo. The grounds were not taken care of. Would never stay there again even if they paid me. This facility is a disgrace to the Red Roof brand.
Brad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sharma RediResponse Specialist, el 27 dic. 2023
Thank you for taking a moment to leave a review, Brad. The staff and I at the RED ROOF INN CORPUS CHRISTI NORTH - NEAR DOWNTOWN were disappointed to see your 1/5 score following your stay. You indicated that the conditions of the floor in the first room, the cleanliness of the floor and walls in the second room, stained towels, and the other issues mentioned hindered your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. I have shared your comments with management to address your concerns.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.Sincerely, Red Roof Management
10/10 Excelente
alexci
Viaje de negocios, Viaje en pareja
23 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service experience and hospitality
alexci
Respuesta de Kamaria RediResponse Specialist, el 8 feb. 2024
Dear Alexci,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CORPUS CHRISTI NORTH - NEAR DOWNTOWN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our customer service to be great. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Red Roof Management
10/10 Excelente
Robert
7 dic. 2023
Robert
Se hospedó 1 noche en diciembre de 2023
Respuesta de Xao RediResponse Specialist, el 27 dic. 2023
Thank you for sharing your 5/5 rating with us, Robert. Our staff at the Red Roof Inn Corpus Christi North - Near Downtown was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management
6/10 Aceptable
George
Viaje de negocios
4 dic. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
The rooms are half clean. Floors are always dirty. Holes in the walls. Shower heads will fall off if you touch it.
If your looking for a cheap fast room this is the place.
George
Se hospedó 3 noches en noviembre de 2023
Respuesta de Gabrielle RediResponse Specialist, el 9 dic. 2023
Dear George,Thank you for your review following your stay at Red Roof Inn Corpus Christi North - Near Downtown. While I am happy that our affordability pleased you, it was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the dirty floor, the holes in the wall and the other listed issues hindered your stay, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
8/10 Bueno
Ruben
Viaje familiar
1 dic. 2023
Le gustó: Servicio y personal
Roaches
Ruben
Se hospedó 3 noches en noviembre de 2023
Respuesta de Gabrielle RediResponse Specialist, el 5 dic. 2023
Thank you for taking a moment to leave a review, Ruben. The staff and I at the Red Roof Inn Corpus Christi North - Near Downtown appreciate your 4/5 score following your stay. However, you indicated that the pest you reported hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management
8/10 Bueno
Dallas
Viaje de negocios
29 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking could have been better. As a single female traveler, I’d like quick access to and from my room and car. Mattress was older and a little uncomfortable for my liking. But will likely stay there again if I’m the area.
Dallas
Respuesta de Nancy GM, el 22 ene. 2024
Thank you for your feedback. We take all feedback to heart and will definately work on improving the areas with our staff. We hope for you to have a better experience at the hotel when you stay with us again in the future.Greatly appreciate the feedback to make improvements.
4/10 Malo
Helena
15 nov. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
Stinky room
Microwave stunk. Bathroom smelled like urine. Headboard was dirty. Floors were sticky. I wiped down the areas with lysol wipes and also used the spray
Helena
Se hospedó 5 noches en noviembre de 2023
Respuesta de Recordo Rediresponse Specialist, el 17 nov. 2023
Hello Helena,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CORPUS CHRISTI NORTH - NEAR DOWNTOWN. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. You indicated that poor housekeeping conditions prompt such score. Please know that this isn't the level of service that Red Roof stands for and will take this into serious consideration so that we may improve our quality. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,RecordoRed Roof Management Rediresponse Specialist
10/10 Excelente
Ethel, Seagoville
Viaje familiar
8 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were pleased with the friendly hospitality of the staff at check in.
We were a little skeptical about the area we were in but it ended up being a great place to stay.
Ethel
Se hospedó 1 noche en septiembre de 2023
Respuesta de Devorine Red Roof Management, el 10 nov. 2023
Hi Ethel,I appreciate your comments regarding your recent stay at the Red Roof Inn Corpus Christi North - Near Downtown. It's great to hear that you were pleased with the friendly hospitality of our staff. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist
10/10 Excelente
Belinda
6 nov. 2023
Le gustó: Limpieza y servicio y personal
Belinda
Se hospedó 2 noches en octubre de 2023
Respuesta de LaTunde Murrant. Rewards Specialist, el 7 nov. 2023
Hello Belinda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CORPUS CHRISTI NORTH - NEAR DOWNTOWN and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
2/10 Terrible
Salvador
28 oct. 2023
Salvador
Se hospedó 1 noche en octubre de 2023
Respuesta de Devorine Red Roof Management, el 31 oct. 2023
Thank you for rating your recent stay at Red Roof Inn Corpus Christi North - Near Downtown, Salvador. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist
10/10 Excelente
Laura, weslaco
24 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a calm peaceful stay.
Laura
Se hospedó 1 noche en octubre de 2023
Respuesta de Devorine Red Roof Management, el 28 oct. 2023
Hello Laura,Thank you for sharing your comments with us. I am happy that you found our accommodations peaceful. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Corpus Christi North - Near Downtown. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist
4/10 Malo
Carl
21 oct. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Carl
Se hospedó 1 noche en octubre de 2023
Respuesta de Luke, el 22 oct. 2023
Dear Carl, Thank you for taking the time to tell us about your experience at the Red Roof Inn Corpus Christi North - Near Downtown. I am disappointed that your experience did not meet your expectations, prompting your 4/10 score. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you stay was less then pleasant. Your comments and rating will help us to recognize our strengths and improve upon our weaknesses.
10/10 Excelente
Cynthia
15 oct. 2023
Cynthia
Se hospedó 1 noche en octubre de 2023
Respuesta de Dannielle Rediresponse Specialist, el 17 oct. 2023
Hello Cynthia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CORPUS CHRISTI NORTH - NEAR DOWNTOWN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist