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Opiniones de The Inn at Penn Cove

2 out of 5
The Inn at Penn Cove
602 North Main Street, Coupeville, WA

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 62 de 281 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 62 de 281 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 59 de 281 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 63 de 281 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 35 de 281 opiniones" "

6.8/10

Limpieza

7.4/10

Servicio y personal

6.0/10

Servicios

6.0/10

Condiciones de la propiedad

6.2/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Allison

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
The room, shower, bath, etc, were very clean. Jacob's room is literally at the front of the house on the street. Doors didn't shut correctly or lock. Doors inside had to be wrestled to be opened. Towels were threadbare and rough, and were delivered in a tied up grocery sack on the front porch when we got back from our evening out. I appreciate that it wasn't terribly expensive (approx 100/night) and I'm not expecting Egytian Cotton towels or doors with chains... but a door that closes securely, towels that are actually somewhat absorbent, and an acknowledgement that the room is street front and attached to the building that contains the local Thai restaurant before arriving woud have let me know what we were walking into.
Se hospedó 1 noche en mayo de 2024
Respuesta de Gladys and Mitchell, el 11 may. 2024
Thank you for sharing the above areas of concern, which we will certainly look into. Your feedback will help us to remain vigilant about the Inn's level of care.

6/10 Aceptable

Melissa

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The lady who checked me in was super nice and kind. As for the room, the stairs and hallways had stuff all over, it wasn’t super clean, and the bedspread was dirty. I did not have warm water for the shower 2 of the 3 days, and the day I did have some, it only lasted 5 min. I wouldn’t bring my family here to stay, but it was ok for just me to have a place to sleep only. The bed was comfortable. The sheets were clean. The property itself was cute and landscaped nicely. It was in a peaceful area of town, close to downtown Coupeville, and deer walked through the yard in the mornings.
Se hospedó 3 noches en abril de 2024
Respuesta de Gladys and Mitchell, el 23 abr. 2024
Thank you for sharing the above areas of concern, feedback which will help us to focus on areas needing deeper attention. We are glad you were able to enjoy other aspects of your stay all the same.

8/10 Bueno

Nancy

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Quiet and comfortable. Staff friendly and helpful.
Se hospedó 2 noches en febrero de 2024
Respuesta de Gladys and Mitchell, el 5 feb. 2024
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience! Our friend Carla is certainly a great help to us in keeping the Inn a happy place.

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Gladys and Mitchell, el 26 ene. 2024
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

10/10 Excelente

Daris

Se hospedó 2 noches en diciembre de 2023
Respuesta de Gladys and Mitchell, el 5 dic. 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

10/10 Excelente

Gabriela

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quaint place! Loved the historic property
Se hospedó 1 noche en noviembre de 2023
Respuesta de Gladys and Mitchell, el 28 nov. 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

2/10 Terrible

Lyle

Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Martha

Se hospedó 2 noches en septiembre de 2023
Respuesta de Gladys and Mitchell, el 5 oct. 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

8/10 Bueno

Kari

Se hospedó 1 noche en septiembre de 2023
Respuesta de Mitchell, el 6 nov. 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

8/10 Bueno

Gordon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Mitchell and Gladys, el 5 oct. 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

2/10 Terrible

Kate

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Do not be fooled! The “inn at Penn Cove” is NOT at all the same as the lovely photos on their website. It is a different place altogether, and is unoccupied and falling apart. I will be reporting them to the authorities.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Paul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly and convenient. This stay suited my purpose, perfectly.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Gladys and Mitchell, el 26 sept. 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

10/10 Excelente

S.b.

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Carla was great!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mitchell and Gladys, el 22 sept. 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience! Our friend Carla is certainly a great help to us in keeping the Inn a happy place.

4/10 Malo

Robin

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
This is a run down house, with little to offer for a comfortable nights stay. There was no toilet paper in the bathroom. We found a supply closet and snagged TP there. Bed sagged in middle. Couldn't find entrance. Door locked. Only good thing was TV and cheap price. Guess you get what you pay for....
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Thomas

No le gustó: Condiciones de la propiedad
Se hospedó 8 noches en agosto de 2023

10/10 Excelente

Genevieve

Se hospedó 1 noche en agosto de 2023
Respuesta de Mitchell, el 7 sept. 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

2/10 Terrible

Allen

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room smelled, there was left over coffee in coffee pot, coffee grounds/filter still in pot, the outlet and vanity light in bathroom did not work, bathroom sink has not been cleaned.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Ben

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Host
Se hospedó 1 noche en agosto de 2023
Respuesta de Mitchell, el 7 sept. 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

4/10 Malo

Brian

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Would not recommend
Bed was definitely not a queen size as advertised. There were extension cords everywhere and it reminded me of a spiderweb. You even had to move a cord out of the way to open the mini fridge. Huge trip hazard. The couple running the place was friendly, but the place was poorly ran. I messaged the host about the bathroom light and wall outlets that had “tripped” while we were there only to receive a text that said an electrician was there working on it. No heads up or anything. The light/outlets never came back on during our stay. The windows won’t close so be prepared to be woken up by the street cleaner noise before the sun comes up. Last, I hope you like the smell of curry because a Thai food restaurant is downstairs and the smell never leaves the room. Ok place to lay your head if you are desperate, but I’d look elsewhere
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

sheri

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en julio de 2023
Respuesta de Mitchell and Gladys, el 9 ago. 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

6/10 Aceptable

Patricia

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Claudia

Viaje familiar
Se hospedó 1 noche en julio de 2023
Respuesta de Mitchell, el 28 jul. 2023
Thanks for the feedback, Claudia.

10/10 Excelente

leslie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Exactly all we needed for a quick night in Coupeville.
Se hospedó 1 noche en julio de 2023
Respuesta de Mitchell, el 12 jul. 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly helpful staff. Lovely old building. Loved it.
Se hospedó 1 noche en julio de 2023
Respuesta de Mitchell, el 5 jul. 2023
We're glad you enjoyed your stay at our little Inn and that it was able to help you bounce back from a long day of travel. Thanks for sharing your experience! Our friend Carla is certainly a great help to us in keeping the Inn a happy place.

8/10 Bueno

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2023
Respuesta de Mitchell, el 5 jul. 2023
We're glad you enjoyed your stay in our little Inn, at least to the 8 of 10 level. If you come again, we hope we can eqarn the 10!

10/10 Excelente

richard, Belfair

Le gustó: Limpieza y servicio y personal
Good location
Se hospedó 1 noche en junio de 2023
Respuesta de Mitchell, el 17 jun. 2023
We're so glad you found our little Inn well-located for your needs! Thanks for sharing your experience.

4/10 Malo

Mark

No le gustó: Servicio y personal
Se hospedó 1 noche en junio de 2023
Respuesta de Mitchell, el 5 jul. 2023
We regret we only earned 4 of 10...we can only hope we can someday earn a higher score if you should decide to return to try a different room at our little Inn.

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cozy little room with a bathroom and shower. Host was friendly and welcoming. The check-in process can be more streamlined.
Se hospedó 1 noche en mayo de 2023
Respuesta de Mitchell, el 5 jun. 2023
We're glad you enjoyed your stay! We would welcome any ideas you might share about ways we could better streamline the check-in process.

4/10 Malo

gale

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The wisteria was gorgeous
Se hospedó 1 noche en mayo de 2023
Respuesta de Mitchell, el 28 may. 2023
Thanks for appreciating one of the seasonal high points of our Whidbey Island springtime -- Wisteria season!

4/10 Malo

renaud

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
Great idea, perfect location but linens were not recently washed, unit had an impregnated cigarette odor all over the place, unsafe for minors, extra blankets were dirty too. Other issues: no signs outside, this is not a hotel, it is a very old property that they rent rooms out Staff were ok nice. Will never come back and I would be great if they update the place as it is inhabitable
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I needed a spot to crash before a running race. It was comfy, cozy, safe, connected to a Thai Restaurant, a great place to decompress and clear my mind.
Se hospedó 1 noche en febrero de 2023
Respuesta de Mitchell and Gladys, el 12 mar. 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

6/10 Aceptable

Maiko, Bellingham

Viaje en pareja, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Carla (the staff) was nice and friendly. The door kept making noises and someone knocked on the door at midnight. My husband and I couldn't sleep well.
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Katelyn

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Cute Inn with a good location
This Inn is cute, clean, and quaint. The location is good - however; I struggled with the lack of ease to check-in and check-out. Overall, I would stay here again; but I will plan to over-communicate with the host.
Se hospedó 4 noches en diciembre de 2022
Respuesta de Gladys and Mitchell, el 13 dic. 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

4/10 Malo

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Disappointing inn
Photos on website were not representative of the actual lodgings. My room was not even in the main house but in addition at the back. The bathroom had kitchen-style cabinets and sink, toilet and shower. The towels and bedding were clean but had seen a better day. There was no soap of any kind. The property was not being well maintained. I would not recommend this as a place to stay.
Se hospedó 6 noches en octubre de 2022

2/10 Terrible

Dan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not as advertised
Room had holes in the wall. Bed sheets were bed blankets. No hot water. Stairs smelled like kitty litter. Building was shared with a restaurant. Website pictures are deceiving.
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Rebecca, Seattle

Viaje en pareja
Le gustó: Servicio y personal
It had a comfy bed and was close to restaurants. Would have been nice to have glasses, coffee, mugs.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Gladys and Mitchell, el 20 sept. 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience! Thank you for raising the above areas of concern, which we will certainly look into. Your feedback will help us remain vigilant about the Inn's level of care.

10/10 Excelente

Jordain

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2022
Respuesta de Gladys and Mitchell, el 20 sept. 2022
10 out of 10! We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

2/10 Terrible

Makiko

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were going to stay two nights there, but ended up leaving within five minutes viewing. It had bad odour of cigarette smoke and mold. In addition, the room was incredibly dirty with stains on the carpet and hair on the bed. It is not maintained professionally and therefore shouldn’t be offered to the public until it is put into serviceable condition. It was very disappointing.
Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The cottage was cozy and picturesque: old storefront presentation with wicker bench, a chair and pillows on a sunny porch and a little garden. The interior decor was charming and inviting. Appreciated the toaster, coffee-maker, microwave and refrigerator. Having wi-fi and a TV with many stations was a plus. Parking couldn't have been easier. The main street is a very short walk away. Could stand new carpet. We really enjoyed our stay, especially for the welcoming and helpful hostess!
Se hospedó 2 noches en agosto de 2022
Respuesta de Gladys and Mitchell, el 2 sept. 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience! Our friend Carla is certainly a great help to us in keeping the Inn a happy place.

4/10 Malo

Annemieke

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
It’s an old historic building but it felt run down. A lot of bebris around the cottage: old fencing, laundry, empty cans. Cute cats on the property but we’re allergic. We woke up with allergies so I’m not sure if the cats were in the cottage?
Se hospedó 1 noche en agosto de 2022

4/10 Malo

Vicki

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
High hopes for a quaint old room.
Friendly and nice help. Condition of the grounds was hazardous. I was unable to bolt my door shut. Furnishings looked like they were from a 2nd hand store. The TV was working but I had no access to the shows.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Place difficult to find, service poor, billing complicated
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

victoria

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
It was okay.
The owners were very nice and responsive. I wasn’t certain when I’d arrive, so when I finally appeared a lady quickly came and got me to my room. The AC worked well and the Wi-Fi was good. The TV had a good selection of channels. Similar to what others have written, the patio room I stayed in was really not a traditional hotel room, but it was all functional. I thought the cleanliness of the room was good and I didn’t see any safety concerns other than the door being a bit flimsy….but I wasn’t concerned because the room is rather hidden and I doubt that anyone would go so off the beaten path to try to steal anything. I went during a high season, so I thought that the price was a fair deal.
Se hospedó 1 noche en agosto de 2022
Respuesta de Gladys and Mitchell, el 27 ago. 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

2/10 Terrible

Richard

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Not very clean. Room had an odor. Extension cords strung in the room did not seem very safe.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Kelsey

Le gustó: Limpieza, servicio y personal, servicios
Just a small note for future inn-goers -- there was no signage for this inn, so definitely check the address. Make sure that you have contact with someone who works there, although in my experience, they contacted me on the day of. Carla was extremely kind and responsive, and worked with me to make sure that I was able to check-in at a time that worked for my trip schedule. She made sure that I was set up in the room (lots of fans in case it got hot, bath necessities, extra blankets) and made sure that I was able to work the keys before she left. They also very kindly left me some credit to use at the local coffee/gift shop, which was lovely and highly recommended. It was perfect for what I was looking for -- a place to lay down at night during a quick weekend trip at Whidbey!
Se hospedó 1 noche en agosto de 2022
Respuesta de Gladys and Mitchell, el 12 ago. 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience! Our friend Carla is certainly a great help to us in keeping the Inn a happy place.

10/10 Excelente

Heidi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stellar customer service
I had a mess up in my end on the date and checked in late. They were very kind and accommodating.
Se hospedó 1 noche en julio de 2022
Respuesta de Gladys and Mitchell, el 8 ago. 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience! Our friend Carla is certainly a great help to us in keeping the Inn a happy place.

4/10 Malo

Michael

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Not a true B&B, but 2 rooms at the top of a stair with a Thai restaurant on the first floor. Breakfast was a couple gift cards to the coffee shop up the street-it was nice. There were cobwebs on the ceiling and spiders in the room. There was no non-slip in the tub and my wife almost fell. Windows were old single pane glass. Extension cords were run everywhere and a fire hazard. The only heat was space heaters run to an extension cord. The hair dryer and bathroom light above sink did not work. The electrician had instructed to keep the panel off as something was making the breaker trip, but no repairs seemed to be planned. No TV.
Se hospedó 2 noches en julio de 2022
Respuesta de Mitchell, el 26 jul. 2022
It saddened us to see that you did not find your accommodation with us met all your needs. We are looking into issues you raised in your review and will address them as appropriate.

8/10 Bueno

Marina, Lynnwood

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
I love this property location. it’s very convenient to walk anywhere. The stuff is very friendly .Carla is great! It was easy communicate with her. But it is very old building. Insulation wasn’t great. It’s easily can be cold or hot in the building. But overall it’s nice property for short vacation.
Se hospedó 1 noche en julio de 2022
Respuesta de Mitchell, el 24 jul. 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience! Our friend Carla is certainly a great help to us in keeping the Inn a happy place.

4/10 Malo

Rachel

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Carla was very nice and helpful. But the building in the picture isn’t even the “inn”. The floors were dirty and had stains. The room smelled so badly of smoke we had headaches. The bathroom counters were the only clean part of the bathroom. There were cobwebs around the room. Would not recommend staying here. Very disappointing.
Se hospedó 3 noches en julio de 2022
Respuesta de Mitchell, el 19 jul. 2022
Our friend Carla is certainly a great help to us in keeping the Inn a happy place. It saddened us to see in your review that you did not find your accommodation with us met your needs. We are looking into issues you raised in your review and will address them as appropriate.

8/10 Bueno

Anilyn, Seattle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The wisteria cottage is a stand alone unit adjacent to the main house, offering privacy. The staff is helpful and available via text and we had no problems. There is a smokey scent within the unit, but the inn provides an air purifier and plenty of fans. Had a very comfortable stay!
Se hospedó 1 noche en julio de 2022
Respuesta de Mitchell, el 18 jul. 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!