Habitación estándar, 1 cama King size, con acceso para personas discapacitadas, para no fumadores | Caja de seguridad en la habitación y tabla de planchar con plancha

Opiniones de Best Western Plus Northwoods Inn

2.5 out of 5
Best Western Plus Northwoods Inn
655 US Highway 101 S, Crescent City, CA

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 364 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 335 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 163 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 81 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 59 de 1002 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

7.6/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mario

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was very peaceful and the staff were all very courteous and informative. Would gladly stay again during our next time nearby!
Respuesta de Hotel Manager, el 29 dic. 2023
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our peaceful location and experienced excellent service from our courteous and informative staff. We look forward to welcoming you back on your next visit nearby!Sincerely, Hotel Manager

10/10 Excelente

Jose luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de Hotel Manager, el 6 ene. 2022
Dear Guest, Thank you for choosing to stay at the Best Western Plus Northwoods Inn and for taking the time to share your experience. Your generous appreciation of all aspects of our hotel is very encouraging. I have personally shared your feedback about your appreciation of the hotel staff. Thank you for allowing us to serve you and we look forward to welcoming you back. Sincerely, Hotel Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buen servicio Gracias , muy buen lugar recomendado 100 porciento
Se hospedó 1 noche en junio de 2020
Respuesta de Hotel Manager, el 1 jul. 2020
Dear Guest, Thank you for the great review and recommendation. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, safety, friendly staff, clean rooms, great amenities & facilities, value for money to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 Bueno

Elise

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A good option for staying overnight on our road trip. The staff was friendly and helpful.
Se hospedó 1 noche en mayo de 2024
Respuesta de SHASTA GM , el 21 may. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay from what seems to be the whole stay, you enjoyed our amazing staff as well as our amenities, and who can forget the breakfast we will work hard to provide your stay for the rest of our guest thank you, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Aceptable

Susan, Los Banos

No le gustó: Servicio y personal
I asked the receptionist when we checked into put us in a quiet spot. Our neighbors slammed their doors to take care of their children for two hours before we got to sleep.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 20 may. 2024
Dear Guest,We're truly sorry to hear about your experience. Your comfort is paramount to us, and we regret that we fell short in providing a peaceful environment. Please know that we take your feedback seriously and will take necessary steps to address this issue to ensure a better stay for our guests in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager

8/10 Bueno

Lisa, Bellefontaine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the receptionist! She was extremely helpful and very pleasant!
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Manager, el 17 may. 2024
Dear Guest,We're thrilled to hear you had such a positive experience with our receptionist! Providing exceptional service is our top priority, and we're delighted that she made your stay memorable. Thank you for your kind words, and we look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Excelente

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager , el 16 may. 2024
Dear Charles,Thanks for the stay and your appreciation with a five-star rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

8/10 Bueno

Helgi

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Our room was clean and well stocked. The pool was warm, sauna and hot tub was a welcome site for the long drive. Breakfast was very limited due to lack of food stock. Staff was friendly and professional, also very apologetic due to lack of food for breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager , el 28 abr. 2024
Dear Helgi,Thank you for your feedback and positive rating. We're glad to hear that you enjoyed the cleanliness and amenities of your room, as well as the warm pool, sauna, and hot tub after your long drive. However, we apologize for the limited breakfast options due to insufficient food stock during your stay. Your comments have been noted, and we'll work to ensure better availability in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely, Hotel Manager

6/10 Aceptable

Amanda, Seattle

Viaje familiar
Le gustó: Limpieza y servicio y personal
Property was simple and clean great for a stop off on our road trip with kids.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager , el 19 abr. 2024
Dear Amanda,Thank you for your stay. We're delighted to hear that our property suited your needs for a stop-off during your road trip with kids. Keeping things simple and clean is our priority to ensure a comfortable stay for our guests. We appreciate your positive feedback and hope to welcome you back again in the future!Sincerely, Hotel Manager

10/10 Excelente

kevin, Wheaton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent & helpful staff. Clean room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager , el 28 mar. 2024
Dear Kevin,Thank you for your positive feedback. We're delighted to hear that you found our staff excellent and helpful and that your room was clean. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

10/10 Excelente

Jamie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy access
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager , el 3 mar. 2024
Dear Jamie,Thank you for your perfect rating! We're glad to hear that you found our hotel to have easy access. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

4/10 Malo

David

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios
There were a lot of homeless people in the general area. The room was very noisy (could hear the upstairs neighbors a lot). The hot tub, pool and sauna were all out of order. On the upside, the staff were very nice.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager, el 29 feb. 2024
Dear David,Thank you for sharing your experience with us. We're pleased to hear that you found our staff to be very nice. However, we sincerely apologize for the challenges you encountered during your stay. We understand the importance of a peaceful environment and are sorry to hear about the noise from upstairs neighbors and the inconvenience of the out-of-order hot tub, pool, and sauna. Your feedback is invaluable, and we will use it to improve our services and facilities. Hope you will visit again. Sincerely, Hotel Manager

2/10 Terrible

Nigel S

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Avertised hot tube and pool . no such amenity. Need one night refund from Exdedia
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Manager , el 28 feb. 2024
Dear Nigel S,We apologize for any confusion regarding the amenities. Please contact the third-party booking site directly to discuss your request. We appreciate your understanding and hope to have the opportunity to provide a better experience in the future.Sincerely, Hotel Manager

6/10 Aceptable

Jessica

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 29 feb. 2024
Dear Jessica,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

10/10 Excelente

Colin

Just ok. Not really very clean.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager , el 26 feb. 2024
Dear Colin,Thank you for sharing your feedback with us by giving us an overall 5-star rating. However, we're sorry to hear that your experience was just okay and that you found the cleanliness lacking. Providing a clean and comfortable environment is crucial for our guests, and we apologize for any shortcomings in this regard. We take your comments seriously and will address this issue with our housekeeping team to ensure improvements are made. If there's anything specific you would like to share or if there are ways we can make your next stay better, please feel free to let us know. We appreciate your honesty and hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

8/10 Bueno

Barbara

Viaje en pareja
So small
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager , el 24 feb. 2024
Dear Barbara,Thank you for your rating and feedback. We apologize if the size of the room did not meet your expectations. Your input is valuable, and we'll take it into consideration as we strive to enhance our guests' experience. If there are specific aspects you'd like us to address for a future visit, please feel free to share more details. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager

10/10 Excelente

Hector

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a very nice surprise to find everything so clean and tidy. The receptionist was very attentive and helped us out to find places to eat and different activities around the area.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 21 feb. 2024
Dear Guest,Thank you for your stay. We're delighted to hear that your stay was a pleasant surprise, with a clean and tidy environment exceeding your expectations. It's wonderful that the receptionist was attentive and provided helpful assistance with recommendations for places to eat and activities in the area. We appreciate your positive feedback and look forward to welcoming you back in the future!Sincerely, Hotel Manager

2/10 Terrible

Michele, Bellevue

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
This hotel was decent for the price. The bed was horribly uncomfortable and the pillows were horrible. Room was very basic and was okay for a passing through one night stand.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager , el 20 feb. 2024
Dear Michele,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be decent for the price, but we're sorry to hear about the discomfort you experienced with the bed and pillows. We appreciate your input, and we'll use it to improve our accommodations for future guests. Sincerely, Hotel Manager

10/10 Excelente

Nicholas Terry

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Manager , el 18 feb. 2024
Dear Nicholas Terry,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you experienced great customer service during your stay. Providing excellent service is always our goal, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back again soon for another fantastic experience!Sincerely, Hotel Manager

10/10 Excelente

Diane

Viaje de negocios, Viaje en pareja
We came at check in time so we could watch a playoff football game and the hotel’s tv provider for NBC, CBS, FOX etc. was not working. Needless to say we were disappointed but also recognized it wasn’t their fault.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 22 ene. 2024
Dear Diane,We apologize for the inconvenience you experienced with the TV provider during your stay. Technical issues can be frustrating, especially when trying to enjoy specific programming. We appreciate your understanding that these circumstances were beyond our control. We value your feedback and hope to provide a more seamless experience on your next stay. Sincerely, Hotel Manager

8/10 Bueno

Conrad

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great view of the marina and the ocean
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager., el 9 ene. 2024
Dear Conrad,Thank you for your wonderful feedback. We're delighted to hear that you enjoyed a great view of the marina and the ocean during your stay! A beautiful view can certainly enhance the overall experience. We appreciate your positive feedback and hope to welcome you back for another enjoyable visit in the future!Sincerely, Hotel Manager

4/10 Malo

Katie

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 26 ene. 2024
Dear Katie,Thanks for your feedback and 2 rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

8/10 Bueno

Edward D

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager., el 9 ene. 2024
Dear Edward D,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

10/10 Excelente

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great
It was very nice. Staff was super helpful and friendly. Breakfast staff amazing, the young kid was so helpful and polite. The only thing I think that would be better is the bed was uncomfortable. The rest was awesome
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Manager, el 29 dic. 2023
Dear Guest,Thank you for your kind words! We're delighted you enjoyed your stay and found our staff helpful and friendly. We'll certainly look into improving the bed comfort for your future visits. We hope to welcome you back soon for another enjoyable experience!Sincerely, Hotel Manager

10/10 Excelente

Jonghyon

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
It might need to be remodeled It’s very old 😛
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 29 dic. 2023
Dear Guest,Thank you for your feedback! We appreciate your input and will consider it as we work towards improvements. Sincerely, Hotel Manager

8/10 Bueno

Glen

Le gustó: Condiciones de la propiedad
Nice Breakfast
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Manager, el 29 dic. 2023
Dear Guest,Thank you for the positive feedback! We're delighted to hear that you enjoyed our breakfast during your stay. We hope to welcome you back soon!Sincerely, Hotel Manager

10/10 Excelente

Tera

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The gentleman at the front desk was amazing. The rooms are clean and comfortable. Its safe. They have a heated pool and hot tub, a huge plus in my book. I didn't check out the continental breakfast but i heard good things. I will definitely be staying here from now on.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Manager, el 29 dic. 2023
Dear Guest,Thank you for your kind words! We're thrilled to hear that you had a great experience with our front desk staff and enjoyed our clean, comfortable rooms. Your safety is our priority, and we're delighted that you appreciated our heated pool and hot tub. We hope you'll have the chance to try our continental breakfast on your next stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager

6/10 Aceptable

Zachary

Viaje familiar
Le gustó: Limpieza y servicio y personal
Cramped room. Basic.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 29 dic. 2023
Dear Guest,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We'll take your comments into consideration as we work to improve our accommodations. Thank you for choosing our hotel.Sincerely, Hotel Manager

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 29 dic. 2023
Dear Guest,Thank you for your perfect 10/10 rating! We're thrilled to hear you had an exceptional experience at our hotel. We look forward to welcoming you back soon!Sincerely, Hotel Manager

4/10 Malo

Danya

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
1st night: muggy room, mildewy smell from the a/c, dirty sheets & blankets, broken shower rod, fridge didn't work, yucky floor, and door security flip-latch was not secure. Was moved to another room with apologies... grateful for that... 2nd night: took a shower after a really long day of sightseeing and then noticed a crab lice on a hand towel. Kid at the front desk couldn't do anything but swap me rooms. Next morning, after not sleeping well again!, Manager was unavailable. No compensation, no call back, no nothing! Avoid this motel unless you want pubic lice, sleep in filth, and feel unsafe!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Manager, el 29 dic. 2023
Dear Guest,I'm truly sorry to hear about your disappointing experience during your stay. We deeply regret the inconveniences you faced and the lapse in our service. We appreciate your feedback and will address these issues promptly to ensure a better experience for our future guests. Your comfort and safety are of utmost importance to us, and we are taking steps to prevent such issues from happening again. Thank you for bringing this to our attention.Sincerely, Hotel Manager

4/10 Malo

Pamela, Kelowna

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The pictures on web over promise and under deliver. It’s not on the ocean and you would be hard pressed to see the ocean from any suite. The pool and hot tub are green or yellow but not inviting. The laundry machine is good. The breakfast and breakfast staff were the highlight of our stay.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 29 dic. 2023
Dear Guest,Thank you for your feedback. We apologize for any disappointment regarding the view and pool conditions. We're delighted to hear you enjoyed our laundry facilities and the breakfast experience. We appreciate your valuable input and hope to have the opportunity to improve your stay in the future.Sincerely, Hotel Manager

6/10 Aceptable

Joye

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Compared to other hotels/motels in the area, this is one of the nicer places to stay. The rooms are dated, but were decently clean and comfortable. I will say the complimentary breakfast was much better than I would have expected for a motel. Free parking, but the lot filled up later in the evening. The stay was soured by very inappropriate behavior by the evening front desk staff that made two young female travelers extremely uncomfortable, so for that reason we did not feel as safe staying there. Other than that, the stay and the area was decent, definitely recommend checking out Seaquake Brewing while in the area!
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Camille

Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 29 dic. 2023
Dear Guest,Thank you for sharing your feedback with us. We're truly sorry to hear about your disappointing experience. Please know that we take your concerns seriously and will work diligently to address them. Your satisfaction is our priority, and we hope to have the opportunity to make it right in the future.Sincerely, Hotel Manager

4/10 Malo

Stacey

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Convenient when traveling on a road trip from Seattle to San Francisco. BUT the bed was horrendous and the property is very dated and old, especially for the price we paid. No value at all. Will probably keep me from ever staying at another Beat Western.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Hollan

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
The place was a little outdated, I found a lot of different hairs in bedding and bathroom. The sheets had a musty smell to them.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

terry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Laila

Viaje en pareja
Old furniture small room
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Suzanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The location is great! Walk across the street to see all the cool fishing boats and the loud sea lions!
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Donald

Le gustó: Servicio y personal y servicios
Too close to the road. Mat in bathroom had huge dirty footprints on it. Walls thin, noisy people upstairs.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Suzanne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location!
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Javier

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Javier, Guatemala
Clean and spacious room. Nice view to the sea. Good parking for free.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay. Right across from the harbor. Staff was very friendly, rooms nice and clean, and good not breakfast. Would definitely stay here again.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

myron

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was pleasant. The staff was great and most helpful.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Nancy

Viaje en pareja
Delicious breakfast with lots of hot and cold choices. Helpful staff.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Grady

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Kim

Viaje familiar
No le gustó: Limpieza
Disappointed- No access to pool or hot ton.
One of my priorities for choosing this hotel was the pool, hot tub and sauna. When I checked in we were told they were temporarily unavailable. No compensation was available because we booked through a third party. In addition the floors were swept but dirty.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

elleree

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Anna

Viaje familiar
Le gustó: Limpieza y servicio y personal
We stayed here for the EV option, but it was scary parking my car behind the trash bins. Didn’t feel safe at all, so I didn’t bother with it. The room was clean and the dining worked perfect for what we needed. Too bad the pool area was closed.
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The only item that gives it a average rating is $ 274 per night for the quality of the room . A guess it is supply and demand but it still hurts.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023