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Opiniones de Da Nang Mikazuki Japanese Resorts & Spa

5 out of 5
Da Nang Mikazuki Japanese Resorts & Spa
Khu Du Lich Xuan Thieu, Phuong Hoa Hiep Nam, Quan Lien Chieu, Da Nang

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 229 de 318 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 55 de 318 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 16 de 318 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 318 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 318 opiniones" "

9.4/10

Limpieza

9.0/10

Servicio y personal

9.4/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Bruce

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en mayo de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 20 may. 2024
Dear Mr. Bruce, Warmest greetings from the Da Nang Mikazuki Family! I would like to take this opportunity to thank you for choosing our Resort and for taking your spare time to write your feedback with us. It is our pleasure to have you here and glad to know that you enjoyed your stay. We hope to have the chance to come back to Resort and all of us look forward to serving you again in the future. Best wishes, Da Nang Mikazuki Japanese Resorts & Spa

10/10 Excelente

Theresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very big family friendly hotel. Spacious rooms with bacony. Enjoyed the seaview from the bacony while taking a dip in the bathtub. Buffet breakfast have a variety of food. Alot of activities to do around the hotel such as water park, onsen and swimming pool.
Se hospedó 2 noches en mayo de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 20 may. 2024
Dear Ms. Theresa, Warmest greetings from the Da Nang Mikazuki Japanese Resorts & Spa! I would like to take this opportunity to thank you for choosing our Resort and for taking your spare time to write your feedback with us. It is our pleasure to have you here and glad to know that you enjoyed our facilities and activities. We hope to have the chance to come back to the Resort and all of us look forward to serving you again in the future. Best wishes, Da Nang Mikazuki Japanese Resorts & Spa

10/10 Excelente

Arai

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were phenomenal, very friendly and nice people in general
Se hospedó 9 noches en mayo de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 15 may. 2024
Dear Mr.Arai,Greetings from Da Nang Mikazuki Japanese Resorts and Spa. Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel. We look forward to welcoming you back to Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excelente

lindy

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We have just returned from our family holiday at Da Nang Mikazuki resort and we had a brilliant time. We travelled with our 3 year old son, who absolutely loved the pirate ship/swimming pool. The Hinode Villa we had was spacious, extremely clean and more than accommodated for our family. We were greeted by Hoa who was our guest relation officer for the duration of our stay. She kept ensuring we had everything we needed, she was attentive, professional and informative! The staff at the blue restaurant was welcoming, always had a smile on their face and special mention to Khan and Phuong. Great service from all the staff at the restaurant, we could not fault anything! The food at the Blue restaurant was very fresh and brilliant selection for all age group. We also ate at the beach club and the food there was also very good and great that it was right next to the beach with an option for toddlers/kids to swim in the pool! I think this resort caters for all adults/kids and we just love the facilities at the hotel. The skypool is also a nice touch with amazing view! We just wish we stayed for longer!
Se hospedó 4 noches en mayo de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 15 may. 2024
Dear Ms.Lindy,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

6/10 Aceptable

Ohkawara

ベッドメイキング後の布団の中から小さい飛ぶ虫が入っていたり、ボディーソープが使いかけだったり、ホテルのデポジット返金に、かなら待たされました。基本的にホテルの方の対応はとても丁寧だったので、残念です
Se hospedó 2 noches en mayo de 2024
Respuesta de ダナン三日月ジャパニーズリゾーツ＆スパ, el 20 may. 2024
Ohkawara 様　この度は、数あるホテルの中よりダナン三日月にご宿泊を賜り、誠にありがとうございました。　また、貴重なお時間を頂戴し、ご滞在のご感想をお寄せいただきましたことにも重ねて御礼申し上げます。　しかしながら、この度のご滞在におきまして、お部屋の清掃面をはじめ、チェックアウトの際の対応など、ご不快な念を抱かすこととなってしまいましたことお詫び申し上げます。　折角ごゆっくりお過ごしいただくために弊館をお選びいただきましたにも関わらず、この度のOhkawara様のご滞在において、これらをご提供できませんでしたこと大変心苦しく、猛省をいたしております。　Ohkawara様より頂戴しておりますご意見を真摯に受け止め、直ちに全従業員の再教育を図りますとともに、またOhkawara様にお戻りいただけるホテルとなれますよう、スタッフ一同精進してまいります。　改めまして、今回のご宿泊に御礼申し上げますとともに、甚だ手前勝手であることは重々承知のうえ、Ohkawara様にまたにお戻りいただけますことを心よりお待ちいたしております。　ダナン三日月ジャパニーズリゾーツ＆スパ

10/10 Excelente

MITSUTERU

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
家族連れで5泊しました。 高級ホテルであり、かなり良いです。 小学生の娘は大喜びでした。 ウォーターパークで遊ぶもよし、宿泊者限定の屋上プールもバー付きで良いです。 ダナン中心部からは離れて射ますが、タクシー（grabアプリ）で片道500-1000円くらいで行かれます。 コスパ素晴らしいホテルです。 朝食はバイキング方針ですが、うどんか蕎麦が毎日ローテーションで変わりますし、ご飯や味噌汁などの日本食もあるので、子連れには大助かりです。
Se hospedó 5 noches en abril de 2024
Respuesta de ダナン三日月ジャパニーズリゾーツ＆スパ, el 16 may. 2024
お客様、この度はダナン三日月にご宿泊賜り、誠にありがとうございます。また貴重なお時間を割いてご感想をお寄せ頂きましたことに重ねて御礼申し上げます。また、この度のご滞在を快適にお過ごしいただけたとお聞きし大変嬉しく存じております。頂きましたお褒めの言葉に恥じぬよう、更なるサービス向上に努めて参ります。あらためまして、この度ご感想をお寄せ頂きましたことに御礼申し上げますと共に、お客様がまた弊館にお戻り頂けます日を心よりお待ち申し上げております。ダナン三日月ジャパニーズリゾート＆スパ

10/10 Excelente

TAKU

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent!
Se hospedó 3 noches en mayo de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 15 may. 2024
Dear Mr/Ms. Taku,Greetings from Da Nang Mikazuki Japanese Resorts and Spa. Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel. We look forward to welcoming you back to Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excelente

YOSHIAKI

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
朝食ブッフェは非常に良い、従業員、スタッフの応対も良く教育されている。少しダナン中心部より離れているので 現地ツアー参加時にホテル送迎の追加料金がかかった。 温泉に入るときの手順が解かりずらかった。
Se hospedó 2 noches en abril de 2024
Respuesta de ダナン三日月ジャパニーズリゾーツ＆スパ, el 20 may. 2024
YOSHIAKI 様　この度はダナン三日月にご宿泊賜り、誠にありがとうございます。また貴重なお時間を割いてご感想をお寄せ頂きましたことに重ねて御礼申し上げます。スタッフの対応やご朝食ついてのお褒めのお言葉を頂き大変嬉しく存じております。しかしながら、温泉ご利用の際ご不便をおかけしてしまいましたこと、心よりお詫び申し上げます。YOSHIAKI 様よりいただきましたご意見を真摯に受け止め、すべてのお客様に快適にご利用いただけますよう、改善してまいります。あらためまして、この度ご感想をお寄せ頂きましたことに御礼申し上げますと共に、YOSHIAKI 様がまたダナン三日月にお戻り頂けます日を心よりお待ち申し上げております。　ダナン三日月ジャパニーズリゾート＆スパ

8/10 Bueno

Masahiro

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
部屋は広く、従業員の方は丁寧に案内してくれてとてもよかった。 ただ日本人にとっては不思議な味がする朝食でした
Se hospedó 1 noche en abril de 2024
Respuesta de ダナン三日月ジャパニーズリゾーツ＆スパ, el 20 may. 2024
Masahiro 様この度はダナン三日月にご宿泊賜り、誠にありがとうございます。また貴重なお時間を割いてご感想をお寄せ頂きましたことに重ねて御礼申し上げます。スタッフの対応や客室施設ついてのお褒めのお言葉を頂き大変嬉しく存じております。　ご朝食について貴重なご意見をいただき、ありがとうございます。従業員一同、いただきましたご意見を真摯に受け止め、誠心誠意改善に努めてまいります。あらためまして、この度ご感想をお寄せ頂きましたことに御礼申し上げますと共に、Masahiro 様がまたダナン三日月にお戻り頂けます日を心よりお待ち申し上げております。　ダナン三日月ジャパニーズリゾート＆スパ

6/10 Aceptable

Hwee Bin

Viaje familiar
Le gustó: Limpieza y servicios
Beautiful hotel with gorgeous view, clean, staffs are friendly. I paid for a room with beautiful view with high price, however, the room was very hot with a temperature of 25 degrees cel. I call the reception to complain about it, they said they’ll adjust it at their end. At 12:00am, the room temperature was still high. I was awake all night without any sleep. The reception should have called me to find out if our air condition works but they did not. Will not stay in that hotel anymore and would not recommend to anyone.
Se hospedó 1 noche en febrero de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 21 may. 2024
친애하는 고객님,다낭 미카즈키 일본 리조트 & 스파의 인사말!미카즈키에서의 체류 후기를 작성해 주셔서 감사드립니다.불행한 체류 경험을 진심으로 사과드립니다. 다낭 미카즈키 일본 리조트 & 스파의 목표는 고객님들이 집을 떠나있을 때 채 쾌적하고 편안한 분위기를 제공하는 것입니다. 불행히도 우리는 머무는 동안이 사실을 알려 드릴 수 없습니다.우리는 다낭 미카즈키 일본 리조트 & 스파에서 다시 고객님을 환영 할 기회가 있기를 희망합니다.감사합니다. 항상 좋은 일만 있기를 바랍니다,호텔 경영다낭 미카즈키 일본 리조트 & 스파

10/10 Excelente

KENJI

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
子連れにはとても良いが中心地まで遠過ぎる。 レストランなど行く場合は片道30分のタクシーはマストになります。
Se hospedó 2 noches en abril de 2024
Respuesta de ダナン三日月ジャパニーズリゾーツ＆スパ, el 20 may. 2024
KENJI 様　この度は、弊館にご宿泊を賜り、誠にありがとうございました。　 また、貴重なお時間を頂戴しご滞在のご感想をお寄せいただきましたことにも重ねて御礼申し上げます。快適なひと時をお楽しみいただけましたこと大変嬉しく存じております。 また、この度は貴重なご意見をいただき、誠にありがとうございます。これからもお客様に快適にお過ごしいただける施設の提供を目指して一層精進してまいります。KENJI様を再びお迎えできますことを、ダナン三日月スタッフ一同心よりお待ち申し上げております。 　ダナン三日月ジャパニーズリゾート＆スパ

10/10 Excelente

Kurt, Yokosuka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 15 may. 2024
Dear Kurt,On behalf of Da Nang Mikazuki Japanese Resorts & Spa. We would like to say thank you for your great feedback. Da Nang Mikazuki still have a lot of activities and adventures for you to discover. You are always welcomed here. Hope to see you and your family again soon!Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

8/10 Bueno

Nancy

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relations Department, el 10 abr. 2024
Dear Mr/Ms Nancy,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Hotel Management Board Danang Japanese resorts and Spa

10/10 Excelente

??

Se hospedó 2 noches en marzo de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 15 may. 2024
Dear Our Valued Guest,Greetings from Da Nang Mikazuki Japanese Resorts and Spa. Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel. We look forward to welcoming you back to Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

8/10 Bueno

Waldemar

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Ein tolles Hotel, mit Wahnsinns Anlage, etwas ab vom Schuss. Personal versucht einen immer wieder was aufzuschwatzen. Super Frühstück. Wasserpark ist etwas überbewertet und nicht den Preis wert.
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relations Department, el 31 mar. 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

8/10 Bueno

Emi

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations Department, el 31 mar. 2024
"Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Guest Relation Team Da Nang Mikazuki Japanese Resorts and Spa

10/10 Excelente

KYOUNGRAK

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The water park is very good.
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relations Department, el 10 abr. 2024
Dear Mr./Ms. KYOUNGRAK,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our facilities and Waterpark. We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Resorts and SpaBest Wishes,Hotel Management Board Danang Japanese Resorts and Spa

10/10 Excelente

Bruce

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relations Department, el 31 mar. 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 Excelente

Tyrone

Viaje en grupo
Great resort with friendly and helpful staff. Room was nice and clean with a lot of amenities. Definitely recommend
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Relations Department, el 31 mar. 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 Excelente

Patrick

Viaje familiar
Le gustó: Servicios
Beautiful resort. Highly recommend this place to stay in Da Nang
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relations Department, el 31 mar. 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 Excelente

Minheon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
아이와 같이 시간보내기 너무 좋았습니다. 청소 상태나 직원들의 응대가 너무 친절했습니다. 기억에 남을 여행이었어요.
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relations Department, el 31 mar. 2024
친애하는 고객님께,시간을내어이 리뷰를 작성해 주셔서 감사드립니다. 우리와 함께 즐거운 시간을 보내 주셔서 감사합니다. 특히 음식, 시설 및 친절한 직원을 즐겁게 읽으 셨습니다.우리는 곧 다시 고객님들을 환영 할 수있는 기회를 가지기를 바랍니다.아름 다운 다낭 미카즈키 일본 리조트 & 스파에서 우리의 친절 한 안부감사합니다. 항상 좋은 일만 있기를 바랍니다,게스트 관계 팀다낭 미카즈키 일본 리조트 & 스파

10/10 Excelente

BEDARD

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was perfect staff,food,tools,water Park for the kids is great even for parents five stars!!!!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relations Department, el 31 mar. 2024
Dear Our Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staff. We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Guest Relation TeamDanang Mikazuki Japanese Resorts and Spa

10/10 Excelente

Garry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room is very far from the main hotel and it was next to the horse stable so sometimes you can pick up a bit of uncomfortable smell if wind happens to bring them to your direction. The bed was so big and very comfortable. Our drivers were very friendly. I was thankful for cold towels that they prepared when we returned to the car. The staff in the lobby were very friendly and informative. It was a very nice stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relations Department, el 31 mar. 2024
Dear Our Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Guest Relation TeamDanang Mikazuki Japanese Resorts and Spa

10/10 Excelente

David

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All staff were friendly breakfast was excellent
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relations Department, el 31 mar. 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 Excelente

YOHEI

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's amazing nice room!
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Relations Team, el 27 feb. 2024
"Dear our valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Da Nang Mikazuki Resorts and SpaBest Wishes,Hotel Management Board Danang Japanese resorts and Spa"

4/10 Malo

trang

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Restaurants are over priced and not good . Extra charges on everything.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

JOUNGGON

Se hospedó 3 noches en febrero de 2024
Respuesta de 다낭 미카즈키 일본 리조트 & 스파, el 27 feb. 2024
친애하는 고객님께,다낭 미카즈키 일본 리조트 & 스파에 머무시는 동안이 멋진 의견을 적어 놓은 시간을 내 주셔서 대단히 감사합니다.우리 모두는 확실히 가까운 미래에 우리 리조트로 고객님들을 환영 할 것을 고대하고 있습니다.감사합니다. 항상 좋은 일만 있기를 바랍니다,호텔 경영다낭 미카즈키 일본 리조트 & 스파

2/10 Terrible

YOUJUNG

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Relations Department, el 31 mar. 2024
친애하는 고객님께,시간을내어이 리뷰를 작성해 주셔서 감사드립니다. 우리와 함께 즐거운 시간을 보내 주셔서 감사합니다. 특히 음식, 시설 및 친절한 직원을 즐겁게 읽으 셨습니다.우리는 곧 다시 고객님들을 환영 할 수있는 기회를 가지기를 바랍니다.아름 다운 다낭 미카즈키 일본 리조트 & 스파에서 우리의 친절 한 안부감사합니다. 항상 좋은 일만 있기를 바랍니다,게스트 관계 팀다낭 미카즈키 일본 리조트 & 스파

10/10 Excelente

KIHOON

Se hospedó 2 noches en febrero de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 17 feb. 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excelente

HIN PO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good facilities and beautiful scenery hotel !
Se hospedó 2 noches en febrero de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 17 feb. 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excelente

Tran

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 17 feb. 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excelente

AHREUM

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
호텔동 리조트동이 따로 있어서 리조트동은 어딜가든 버기카 타고 이동해야합니다. 콜하면 바로 오긴해요. 꺠끗하고 있을꺼 다 있고 너무 편하게 잘 다녀왔습니다.
Se hospedó 2 noches en febrero de 2024
Respuesta de 다낭 미카즈키 일본 리조트 & 스파, el 27 feb. 2024
친애하는 고객님께,다낭 미카즈키 일본 리조트 & 스파에 머무시는 동안이 멋진 의견을 적어 놓은 시간을 내 주셔서 대단히 감사합니다.우리 모두는 확실히 가까운 미래에 우리 리조트로 고객님들을 환영 할 것을 고대하고 있습니다.감사합니다. 항상 좋은 일만 있기를 바랍니다,호텔 경영다낭 미카즈키 일본 리조트 & 스파

8/10 Bueno

Truong

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Outdoor pools and water park are great fun for kids. That said, the build quality of the pool and slides could be improved. There metal barrier pipes/columns should be replaced by some safer materials, like the indoor water park. The Japanese decorations and Mount Fuji pools are tacky. The staffs were wonderful and made it a pleasant stay.
Se hospedó 5 noches en febrero de 2024
Respuesta de Guest Relations Team, el 27 feb. 2024
"Dear our valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Hotel Management Board Danang Japanese resorts and Spa"

10/10 Excelente

OK YOUNG

Se hospedó 2 noches en febrero de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 17 feb. 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 17 feb. 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excelente

sungwon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 17 feb. 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excelente

BYEONGYONG

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
시설이 깨끗하고 직원들이 친절 하여 편하게 놀다 왔어요
Se hospedó 2 noches en febrero de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 17 feb. 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excelente

Ivan

Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations Department, el 31 mar. 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

8/10 Bueno

WEONJIN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 17 feb. 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excelente

Hyun Jin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 17 feb. 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excelente

jungsuk

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 4 feb. 2024
Dear Mr./Ms. jungsuk, Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. We hope to have the opportunity to welcome you back very soon. With our kindest regards from the beautiful Da Nang Mikazuki Resorts and Spa. Best Wishes, Hotel Management Board Danang Japanese resorts and Spa

8/10 Bueno

Hyesung

Se hospedó 4 noches en enero de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 4 feb. 2024
Dear Mr./Ms. Hyesung, Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. We hope to have the opportunity to welcome you back very soon. With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and Spa. Best Wishes, Hotel Management Board Da Nang Mikazuki Japanese resorts and Spa

10/10 Excelente

Lkhamaa

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Worth spending money here. Enjoyed very delicious and abundant breakfast, onsen, and water park. Definitely come back again.
Se hospedó 4 noches en enero de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 31 ene. 2024
Dear Mr./Ms. Lkhamaa, It is a true delight reading your feedback upon a most excellent stay with us. Thank you for taking the time to share your delightful experiences from our Waterpark facilities to our Dining offerings. We look forward to the next opportunity to welcome you back with us again, and to enjoy refreshed experiences on your return visits for many more memorable times at Da Nang Mikazuki Japanese Resorts & Spa. Best wishes, Da Nang Mikazuki Japanese Resorts & Spa

10/10 Excelente

sang hoon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de 다낭 미카즈키 일본 리조트 & 스파, el 31 ene. 2024
Dear Mr./Ms. sang hoon, Thank you for staying at Da Nang Mikazuki Japanese Resorts & Spa on your vacation. We are pleased to know that you had a wonderful stay with us. All of the team looks forward to welcoming you back soon. Best wishes, Da Nang Mikazuki Japanese Resorts & Spa

10/10 Excelente

Kyoung Hwan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 27 ene. 2024
Dear Our Valued Guest,Customer satisfaction is always the top priority in all our activities. Our staffs are very happy to know that you and your family had a delicious lunch and were especially impressed with the dedicated service of the restaurant staff. Your compliment is an encouragement for all members of our restaurant to continue their efforts every day.Thank you once again for visiting us and we look forward to welcoming you back soon.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

8/10 Bueno

JAEYEOL

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Da Nang Mikazuki Japanese Resorts & Spa, el 27 ene. 2024
Dear Our Valued Guest,Customer satisfaction is always the top priority in all our activities. Our staffs are very happy to know that you and your family had a delicious lunch and were especially impressed with the dedicated service of the restaurant staff. Your compliment is an encouragement for all members of our restaurant to continue their efforts every day.Thank you once again for visiting us and we look forward to welcoming you back soon.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

8/10 Bueno

KYUNGHO

Viaje familiar con niños
Le gustó: Limpieza y servicios
시설 등 전체적으로 만족하였으나, 의료사고 관련 지원(?)이 너무 아쉬웠습니다. 아이가 숙소 내에서 넘어져, 손가락이 크게 부어오르고 골절이 의심되어 VinMEC 응급실에서 진료를 받았는데요 안내데스크에 사고내용을 설명하고, 지원을 요청하였고, NURSE가 아이를 살펴보고 병원으로의 이송에 대한 안내를 해주어서 당황스러웠습니다. 손이 부어오르니 ICING(얼음 제공) 및 병원 이송 지원 등이 절실하였으나, 언어 문제와 수동적인 자세가 마음에 들지 않아 급한대로 직접 그랩을 불러 응급실로 가서 진료 받았습니다. 진료를 마친 후 리조트롤 돌아와서 상황을 정리해보니 리조트 내 차량도 있었고, 그랩 호출 정도는 충분히 지원할 수 있다고 생각이 되었는데(고객 서비스 관점) 아쉬웠습니다. 사고발생 시, 리조트에서 지원 가능한 부분에 대한 프로세스를 확립하고 훈련하고 지원한다면, 저 같은 경험을 한 경우 리조트에 대한 고마움은 잊혀지지 않을 것이라고 생각합니다. 유쾌하진 않았지만 좋은 경험이라고 생각하며 미카즈키에 발전을 기대하겠습니다. 잘 쉬다갑니다
Se hospedó 2 noches en enero de 2024
Respuesta de 게스트 관계 팀 다낭 미카즈키 일본 리조트 & 스파, el 26 ene. 2024
친애하는 KYUNGHO고객님,우리와 함께한 경험에 대해 글을 써 주셔서 감사합니다. 우리가 머무는 동안 기대에 못 미쳤다면 진심으로 사과드립니다.제기 한 포인트가 처리되고 그에 따라 처리된다는 점을 안심하십시오. 다시 한 번, 소중한 피드백과 통찰력을 공유해 주셔서 감사 드리며, 따라서 서비스를 더욱 개선 할 수 있습니다.감사합니다. 항상 좋은 일만 있기를 바랍니다,

8/10 Bueno

Woonhak

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de 다낭 미카즈키 일본 리조트 & 스파, el 22 ene. 2024
친애하는 고객님께,시간을내어이 리뷰를 작성해 주셔서 감사드립니다. 우리와 함께 즐거운 시간을 보내 주셔서 감사합니다. 특히 음식, 시설 및 친절한 직원을 즐겁게 읽으 셨습니다.우리는 곧 다시 고객님들을 환영 할 수있는 기회를 가지기를 바랍니다.아름 다운 다낭 미카즈키 일본 리조트 & 스파에서 우리의 친절 한 안부감사합니다. 항상 좋은 일만 있기를 바랍니다,

10/10 Excelente

JIHAI

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
맘에 드는 최고의 호텔
아이와 함께 너무나 즐거웠어요
Se hospedó 4 noches en enero de 2024
Respuesta de 다낭 미카즈키 일본 리조트 & 스파, el 22 ene. 2024
친애하는 고객님께,시간을내어이 리뷰를 작성해 주셔서 감사드립니다. 우리와 함께 즐거운 시간을 보내 주셔서 감사합니다. 특히 음식, 시설 및 친절한 직원을 즐겁게 읽으 셨습니다.우리는 곧 다시 고객님들을 환영 할 수있는 기회를 가지기를 바랍니다.아름 다운 다낭 미카즈키 일본 리조트 & 스파에서 우리의 친절 한 안부감사합니다. 항상 좋은 일만 있기를 바랍니다,

8/10 Bueno

JongCheon

Se hospedó 2 noches en enero de 2024
Respuesta de 다낭 미카즈키 일본 리조트 & 스파, el 22 ene. 2024
친애하는 고객님께,시간을내어이 리뷰를 작성해 주셔서 감사드립니다. 우리와 함께 즐거운 시간을 보내 주셔서 감사합니다. 특히 음식, 시설 및 친절한 직원을 즐겁게 읽으 셨습니다.우리는 곧 다시 고객님들을 환영 할 수있는 기회를 가지기를 바랍니다.아름 다운 다낭 미카즈키 일본 리조트 & 스파에서 우리의 친절 한 안부감사합니다. 항상 좋은 일만 있기를 바랍니다,