Dear Mr/Ms ,Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we hope to see, and we assure you that we will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call us at the Hotel hotline number.Thank you for staying with us, and we look forward to another chance to serve you.Yours sincerly,

Dear Mr/Ms Tammy ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Dear Mr/Ms Kyung Ae ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Dear Mr/Ms AGEISHI ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Dear Mr Diane ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,

Dear Mr/Ms Kim A,It truly is a pleasure to have you stay with us.Thank you for taking the time to share your feedback, both positive and constructive. I apologize we did not exceed the standard you receive during your stay. Your comments have been discussed at length with the responsible team leader to ensure the hotel maintains its standards.If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang.Gratefully yours,

Dear Mr Tony ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Kính gửi Chị Mỹ LệLời chào trân trọng từ Khách sạn Mường Thanh Luxury Sông Hàn.Chúng tôi xin gửi lời cảm ơn đến Quý khách đã lựa chọn Khách sạn là điểm đến trong quý khách hài lòng với dịch vụ khách sạn trong thời gian lưu trú, và tự hào khi đội ngũ nhân viên đã nhiệt tình hỗ trợ và mang đến cho quý khách một trải nghiệm trọn vẹn tại Khách sạn.Hi vọng trong thời gian tới chúng tôi sẽ lại có cơ hội được đón tiếp quý khách tại Khách sạn.Một lần nữa, chân thành cảm ơn Quý khách và chúc Quý khách có một ngày vui vẻ.Trân trọng,

Dear Ms Soonok,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Lời chào trân trọng từ Khách sạn Mường Thanh Luxury Sông Hàn.Chúng tôi xin gửi lời cảm ơn đến Quý khách đã lựa chọn Khách sạn là điểm đến trong quý khách hài lòng với dịch vụ khách sạn trong thời gian lưu trú, và tự hào khi đội ngũ nhân viên đã nhiệt tình hỗ trợ và mang đến cho quý khách một trải nghiệm trọn vẹn khi ở tại Khách sạn.Hi vọng trong thời gian tới chúng tôi sẽ lại có cơ hội được đón tiếp quý khách tại Khách sạn.Một lần nữa, chân thành cảm ơn Quý khách và chúc Quý khách có một ngày vui vẻ.Trân trọng,

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Hotel Managers.

Lời chào trân trọng từ Khách sạn Mường Thanh Luxury Sông Hàn.Chúng tôi xin gửi lời cảm ơn đến Quý khách đã lựa chọn Khách sạn là điểm đến trong quý khách hài lòng với dịch vụ khách sạn trong thời gian lưu trú, và tự hào khi đội ngũ nhân viên đã nhiệt tình hỗ trợ và mang đến cho quý khách một trải nghiệm trọn vẹn khi ở tại Khách sạn.Hi vọng trong thời gian tới chúng tôi sẽ lại có cơ hội được đón tiếp quý khách tại Khách sạn.Một lần nữa, chân thành cảm ơn Quý khách và chúc Quý khách có một ngày vui vẻ.Trân trọng,Ban Giám đốc Khách sạn.

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Dear Mr/Ms Chong Sing ,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,

Dear Mr./Ms. Kaung,Thank you for taking the time to review our property. Your comments are very much valued. We appreciate your review regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,

Dear Mr. Tan,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel!It truly is a pleasure to have you stay with us at our hotel.Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Dear Mr. Akio Ishiyama,Warmest greetings from Mường Thanh Luxury Sông Hàn Hotel!It truly is a pleasure to have you stay with us at our hotel.Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Dear Mr. Kenneth Do,Warmest greetings from Mường Thanh Luxury Song Han Hotel!We are so sorry to hear that your stay with us did not meet your expectation. With your helpful mention, we have already checked and had maintenance plans to improve hotel facilities. We've already discussed and trained our staff about solving problem skills to ensure improving guest satisfaction. We do hope to get your understanding.Thank you so much for your helpful sharing, and we look forward to welcoming you again to give us an opportunity to make up for our mistake.Yours sincerely,

Dear Mr. Cho Kwang Sig,Warmest greetings from Mường Thanh Luxury Song Han Hotel!Thank you for your valuable comment. We apologize for the problems that you encountered during your last stay. This is not the type of review that we hope to see, and we assure you that we will be looking into all the issues that you have made. If it is convenient, we would like to discuss your experience further, so that we might learn more about how to improve our property and service for you and our other guests. Please feel free to call us at the Hotel hotline number or send us an email at this address "salesgroup@songhan.muongthanh.com". We hope to get your detailed information about your previous stay.Thank you for staying with us, and we look forward to another chance to serve you.Yours sincerely,

Dear Mr/Ms Le ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel!It truly is a pleasure to have you stay at our hotel.Thank you for taking the time to review our property. Your comments are very much valued. We are thrilled that you loved your experience. And if you have any recommendations or suggestions for us to enhance our customer service skills, please let us know.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang.It truly is a pleasure to have you stay with us at our hotel Mr. Young Suk Thank you for taking the time to review our property, your comments are very much valued We are thrilled that you loved your experience. And if you have any recommendations or suggestions for us to enhance our customer service skills, please let us know.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang.It truly is a pleasure to have you stay with us at our hotel Mr. Kim.Thank you for taking the time to review our property, your comments are very much valued We are thrilled that you loved your experience. And if you have any recommendations or suggestions for us to enhance our customer service skills, please let us know.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang.It truly is a pleasure to have you stay with us at our hotel Mr. Kim.Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Hotel Managers.

Dear Mr. Culpan.It truly is a pleasure to have you stay with us at Mường Thanh Luxury Song Han Hotel.Thank you for taking the time to share your feedback, both positive and constructive. We apologize we did not exceed the standard you received during your previous stay. We can definitely see how upsetting it would be. With your helpful mention, we have already checked and had maintenance plans to improve hotel facilities. We've already discussed and retrained our staff solving problem skills to ensure improving guest satisfaction. We do hope to get your understanding.If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang.Gratefully yours,Hotel Manager.

Dear Mr/Ms yuk wan ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Dear Ms Dung ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Dear Mr/Ms TOMONORI ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Dear Mr MASASHI ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Lời chào trân trọng từ Khách sạn Mường Thanh Luxury Sông Hàn Đà Nẵng. Chúng tôi xin gửi lời cảm ơn đến Chị Hong Thai đã lựa chọn Khách sạn là điểm đến trong chuyến đi của mình. Chúng tôi rất vui mừng khi biết được Chị hài lòng với dịch vụ Khách sạn trong thời gian lưu trú, và hi vọng đội ngũ nhân viên đã nhiệt tình hỗ trợ và mang đến cho Chị một trải nghiệm trọn vẹn khi ở tại Khách sạn. Hi vọng trong thời gian tới chúng tôi sẽ lại có cơ hội được đón tiếp Chị tại Khách sạn. Một lần nữa, chân thành cảm ơn Chị và chúc Chị có một ngày vui vẻ. Trân trọng, Ban Giám đốc Khách sạn.

Dear Mr/Ms Ryan .It truly is a pleasure to have you stay with us.Thank you for taking the time to share your feedback, both positive and constructive. I apologize we did not exceed the standard you receive during your stay. Your comments have been discussed at length with the responsible team leader to ensure the hotel maintains its standards.If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang.Gratefully yours,

Dear Mr. Nicole, It truly is a pleasure to have you stay with us at Mường Thanh Luxury Song Han Hotel. Thank you for taking the time to share your feedback, both positive and constructive. I apologize we did not exceed the standard you received during your previous stay. I can definitely see how upsetting it would be. We hope that the Hotel staff provided such great service. With your helpful mention, we have already checked and had maintenance plans to improve hotel facilities. If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang. Gratefully yours, Hotel Manager.

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel Mr. Phan Thank you for taking the time to share your feedback. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. Gratefully yours, Hotel Managers.

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel Mr. Charles. Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. Gratefully yours, Hotel Managers.

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel Mr. George. Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. Gratefully yours, Hotel Managers.

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel. Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. 너무 감사하고 다낭에서 또 만나요! Gratefully yours, Hotel Managers.

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel Mr Huy. Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Currently Hotel services such as swimming pool, fitness center, and spa have been reopened. We look forward to hosting your stay again the next time you come to Da Nang to ẹnoy with all of the Hotel's services to the fullest. Once again, thank you for your kind words and have a nice day. Gratefully yours, Hotel Managers.

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel Mr Trong. Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. Gratefully yours, Hotel Managers.

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel Mr. Chao-Kuei Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. Gratefully yours, Hotel Management.

Lời chào trân trọng từ Khách sạn Mường Thanh Luxury Sông Hàn. Cảm ơn Anh Đức cùng gia đình đã lựa chọn Khách sạn làm nơi dừng chân trong chuyến đi của mình. Những đánh giá góp ý của Anh về Khách sạn chúng tôi sẽ lưu ý và lưu ý khắc phục, dần dần hoàn thiện chất lượng dịch vụ hơn. Chúng tôi cũng rất vui mừng khi biết được đã mang đến sự hài lòng cho Anh trong thời gian nghỉ ngơi tại Khách sạn. Đó luôn là động lực to lớn đối với chúng tôi. Hi vọng lần ghé thăm Đà Nẵng tiếp theo, Anh và gia đình vẫn sẽ lựa chọn Khách sạn Mường Thanh Luxury Sông Hàn để chúng tôi có cơ hội mang đến cho Anh trải nghiệm với sự hài lòng tuyệt đối. Một lần nữa xin được cảm ơn Anh cùng gia đình, chúc Anh có một ngày vui vẻ nhé.

Dear Mr. Dominique, Thank you for your stay with us. We would like to acknowledge your valuable reviews. We always try to improve the service of the hotel and improve the service quality to bring the best satisfaction to each customer. Best regards,