Instalaciones deportivas

Opiniones de Novotel Danang Premier Han River

5 out of 5
Novotel Danang Premier Han River
36 Bach Dang Thach Than Ward, Hai Chau District, Da Nang

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 608 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 290 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 68 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 1001 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

9.0/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Pablo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel limpio y tranquilo
Hotel limpio y tranquilo.

10/10 Excelente

Jamie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love it!
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management, el 17 abr. 2024
Dear Mr./Ms. Jamie Le,We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River.It's always a pleasure to hear positive feedback and learn that you had a fantastic time with us. Please rest assured that your feedback will be given to our team, and I am confident that it will inspire all of our staff as we seek to constantly improve the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely yours,

8/10 Bueno

Vu, San Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Management, el 17 abr. 2024
Dear Mr. Vu Nguyen,We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River.It's always a pleasure to hear positive feedback and learn that you had a fantastic time with us. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely yours,

10/10 Excelente

Tin

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staffs members are super nice and helpful. Will definitely go back again
Se hospedó 4 noches en marzo de 2024
Respuesta de Hotel Management , el 4 abr. 2024
Dear Mr. Tin Win,Thank you for your kind words regarding our staff members' friendliness and helpfulness. We are delighted to hear that you had a pleasant experience with us. We look forward to welcoming you back to Novotel Danang Premier Han River in the future. Should you need any assistance with your next reservation, feel free to contact us. Warm regards,

10/10 Excelente

Nam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice hotel👍
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management , el 1 abr. 2024
Dear Mr./Ms. Nampetch Srichai,Thank you for your kind words about our hotel. We are delighted to hear that you had a pleasant stay with us. We strive to provide a high standard of service and comfort to all our guests. Should you have any suggestions or preferences for your next visit, please do not hesitate to contact us. We look forward to welcoming you back soon. Warm regards,

6/10 Aceptable

McRandall

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Check out at the priority lounge was exhausting as the process was so outdated. The staff was not friendly nor helpful.
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Management , el 4 abr. 2024
Dear Mr. Mcrandall Mutuc,We sincerely apologize for the inconvenience you faced during check-out at the priority lounge. We value your feedback and will address the outdated processes to enhance our service quality. Providing friendly and helpful staff is a key focus, and we regret falling short in this instance. Your comments are invaluable in our continuous efforts to improve. Warm regards,

8/10 Bueno

KANJI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024
Respuesta de Hotel Management, el 26 mar. 2024
Dear Mr./Ms. Kanji Hashimoto,We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River.It is always a pleasure to receive positive feedback and to learn that you had a great stay with us.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management

10/10 Excelente

?

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The facilities were clean and it was good because it was close to the tourist attraction
Respuesta de Hotel Management , el 26 mar. 2024
Dear Valued Guest,Thank you for highlighting the cleanliness of our facilities and our convenient location near the tourist attraction. We are delighted to hear you had a pleasant stay. Looking forward to welcoming you back soon. Warm regards,Hotel Management

8/10 Bueno

SHINICHI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Management, el 20 mar. 2024
Dear Mr./Ms. Shinichi Tada,Xin chào!We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River.It is always a pleasure to receive positive feedback and to learn that you had a great stay with us.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

DAISUKE

Le gustó: Limpieza
Se hospedó 4 noches en febrero de 2024
Respuesta de Hotel Management , el 11 mar. 2024
Dear Mr./Ms. Daisuke Hasegawa,We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River.It is always a pleasure to receive positive feedback and to learn that you had a wonderful stay with us.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards,

8/10 Bueno

DAE SUNG

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
조식의 다양성 및 퀄리티가 대에 조금 부족한 것 같습니다. 기타 다른 것은 훌륭합니다.
Se hospedó 4 noches en febrero de 2024
Respuesta de Hotel Management , el 26 feb. 2024
Dear Mr. Kim Dae Sung,Thank you for choosing to stay at Novotel Danang Premier Han River and for taking the time to share your review. We appreciate your positive feedback regarding other aspects of your stay.We have taken note of your comments regarding the variety and quality of our breakfast. We understand the importance of offering a wide range of options to cater to different tastes and preferences. Rest assured, your feedback will be taken into account as we continually strive to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Warm regards,Hotel Management

10/10 Excelente

Brian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like everything about this hotel nothing I dislike ..
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Management , el 26 feb. 2024
Dear Mr. Brian Nguyen,Thank you for your positive review of Novotel Danang Premier Han River. We appreciate your kind words and are pleased to hear that you enjoyed your stay with us. If you have any further feedback or suggestions, please do not hesitate to let us know. We look forward to welcoming you back again soon.Best regards,Hotel Management

10/10 Excelente

Kieu Huong, Elgin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had amazing view from our suite to Song Han river. The staff there is nice and kindly.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management , el 26 feb. 2024
Dear Ms. Huong,Thank you for choosing to stay at Novotel Danang Premier Han River and for taking the time to share your experience. We are delighted to hear that you enjoyed the amazing view of the Song Han river and that our staff provided you with a nice and friendly service.We appreciate your feedback and look forward to welcoming you back in the near future.Best regards,Hotel Management

10/10 Excelente

Michael Alan

I enjoyed my stay at the Novotel hotel in Da Nang. It was nice enough that I ended up staying extra days. I had a corner suite facing the river but I moved to one of their apartments with a kitchenette so that I could do laundry. I really liked this room. I would like to give a special acknowledgment to Mia at the check-in counter. She was charming and personable, very knowledgeable, and extremely helpful in planning my time in the city. All the best to her and the great staff Novotel!
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Management , el 29 feb. 2024
Dear Mr. Michael Alan,Thank you so much for taking the time to share your positive experience at Novotel Danang Premier Han River. We are delighted to hear that you enjoyed your stay and even extended it! It's wonderful to know that you appreciated the comfort and convenience of our apartments with kitchenettes. We are thrilled to hear that Mia provided you with exceptional service during check-in. We will be sure to pass along your kind words to her and the rest of our dedicated team. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back to Novotel Danang Premier Han River in the near future.Warm regards,Hotel Management

6/10 Aceptable

BYUNG IL

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Management, el 26 feb. 2024
Dear Mr./Ms. Byung Il Lee,Xin chào!Thank you for taking the time to tell us about your experience at the Novotel Danang Premier Han River. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer and your feedback is very important to us. It is therefore highly appreciated if you could share your feedback in a greater detail so that we could be acknowledged of and work on an action plan for better improvement and guest experience enhancement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Hotel Management

10/10 Excelente

Thi cam hong

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Novotel Danang Premier Han River Management, el 22 ene. 2024
Dear Thi Cam Hong,Thank you for taking the time to share your perfect 10/10 rating on Hotels.com. We are thrilled to learn that you had an exceptional experience during your stay at Novotel Danang Premier Han River.Your high praise is greatly appreciated, and we are delighted to have met or exceeded your expectations. If there are specific aspects of your stay that stood out to you or if you have any feedback on how we can make your next visit even more enjoyable, please feel free to share.We look forward to the pleasure of hosting you again at Novotel Danang Premier Han River.Best Regards,

10/10 Excelente

Makoto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Novotel Danang Premier Han River Management, el 5 feb. 2024
Dear Makoto,Thank you for taking the time to share your perfect 5/5 rating following your recent stay at Novotel Danang Premier Han River. We are delighted to learn that your experience with us met or exceeded your expectations.Your positive feedback is highly appreciated, and we are thrilled to have provided you with an enjoyable stay. Our team works hard to ensure each guest's satisfaction, and it is rewarding to know we succeeded in delivering a memorable experience for you.We look forward to welcoming you back to Novotel Danang Premier Han River for another exceptional stay. If you have any specific comments or suggestions to share, feel free to let us know. Your feedback is essential to us.Best Regards,

10/10 Excelente

Kam Tim

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We appreciate most the front desk officer , Vicky who has been most professional and helpful, most approachable and always wear a lovely smile. We travelled with our adult daughter n stayed for 2 nights. For the first night, we managed only to secure a one bedroom apartment due to high occupancy n a 2 bedrooms apartment for the 2nd night. We were most impressed and thankful for Vicky’s thoughtful arrangement . She made a seamless transfer to the other room and also upgraded us to a marvellous Han River view. Another pleasant encounter is we met again manager Nga again who in split second recognised us (we came before in Sept last year) and extended the warmest welcome to us. Overall, what we received is far above hospitality but most friendly and truly feel at home experience.
Se hospedó 1 noche en enero de 2024
Respuesta de Tho Do, el 14 ene. 2024
Dear Kam Tim,Thank you for sharing your heartfelt feedback. We're delighted to hear about your positive experience, especially with our front desk officer, Vicky. It's wonderful to know that she provided professional and helpful service, making your stay seamless and enjoyable.We're also glad that the transition between the one-bedroom and two-bedroom apartments was smooth, and you were upgraded to a marvelous Han River view. Your kind words about Manager Nga recognizing you and extending a warm welcome are truly appreciated.Ensuring our guests feel at home is our priority, and we're thrilled to have exceeded your expectations. We look forward to welcoming you and your family back for more memorable experiences.Hotel Management

10/10 Excelente

Atsuko

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de Tho Do, el 14 ene. 2024
We appreciate your stay and value your 5-star feedback, and we look forward to welcoming you back for another exceptional stay.Hotel Management

8/10 Bueno

EUNGGI

Se hospedó 2 noches en enero de 2024
Respuesta de Tho Do, el 14 ene. 2024
We appreciate your stay and value your feedback. If there are any specific aspects you'd like to share or areas where we can further enhance your experience, please feel free to provide more details. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional stay.Hotel Management

6/10 Aceptable

Masanori

Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Management, el 2 ene. 2024
Dear Mr. Oniki Masanori,Xin chào!Thank you for taking the time to tell us about your experience at the Novotel Danang Premier Han River. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer and your feedback is very important to us. It is therefore highly appreciated if you could share your feedback in a greater detail so that we could be acknowledged of and work on an action plan for better improvement and guest experience enhancement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Excelente

Joseph S

Very good
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management, el 2 ene. 2024
Dear Mr. Wilson Joseph S,Xin chào!Xin chào! We'd like to take this opportunity to thank you for taking the time to share your review on your stay at the Novotel Danang Premier Han River. It's always a joy to receive nice feedbacks and discover that you had a wonderful time with us. Please rest assured that your comments will be forwarded to our team, and I am confident that it will motivate all of our employees as we work to consistently enhance the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely yours,

2/10 Terrible

Fasel

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible
Served me pork when menu showed no pork on the item ordered. As a Muslim pork is prohibited and to be serve pork in a fish burger, which didn’t include this in the menu, is a disgrace Won’t be using any Novotel hotel again!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Management , el 2 ene. 2024
Dear Mr. Hafesji Fasel Yusuf,Xin chào!We would take this opportunity to express our gratitude to you for sharing your experience with regard to your recent stay at Novotel Danang Premier Han River.Please accept our heartfelt apologies for the incidence of erroneous food being delivered to you when you ordered a fish burger but were served pork. We understand your dissatisfaction and aggravation, as Muslims are not permitted to consume pork. The fact that pork is not a component in the fish burger, but this accident happened due to our employee's negligence.Once again, we apologize for the inconvenience this has caused and we hope to have the chance to welcome you back and better serve you in the future.Sincerely,Hotel Management

10/10 Excelente

Inha

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management , el 26 dic. 2023
Dear Ms. Inha Yoo,Xin chào!We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River. It's always a joy to receive nice feedbacks and discover that you had a wonderful time with us. Please rest assured that your comments will be passed onto to our team, and I am confident that it will motivate all of our employees as we work to consistently enhance the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely,

10/10 Excelente

IMDONG

Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Management , el 26 dic. 2023
Dear Mr. Imdong Ko,Xin chào!We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River. It's always a joy to receive nice feedbacks and discover that you had a wonderful time with us. Please rest assured that your comments will be passed onto to our team, and I am confident that it will motivate all of our employees as we work to consistently enhance the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely,

10/10 Excelente

Young Jun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Hotel Management , el 26 dic. 2023
Dear Mr. Young Jun Kim,Xin chào!We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River. It's always a joy to receive nice feedbacks and discover that you had a wonderful time with us. Please rest assured that your comments will be passed onto to our team, and I am confident that it will motivate all of our employees as we work to consistently enhance the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely,

10/10 Excelente

Hyuk

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management, el 26 dic. 2023
Dear Mr. Hyuk Kim,Xin chào!We'd like to take this opportunity to thank you for taking the time to share your thoughts on your stay at the Novotel Danang Premier Han River. It's always a joy to receive nice feedbacks and discover that you had a wonderful time with us. Please rest assured that your comments will be forwarded to our team, and I am confident that it will motivate all of our employees as we work to consistently enhance the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely yours,

10/10 Excelente

Meng

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Hotel Management , el 29 feb. 2024
Dear Mr. Yeo Ngan Meng,We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River.It is always a pleasure to receive positive feedback and to learn that you had a wonderful stay with us.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management

8/10 Bueno

wangkyeom

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management, el 26 dic. 2023
Dear Mr. Wangkyeom Kim,We'd like to take this opportunity to thank you for taking the time to share your thoughts on your stay at the Novotel Danang Premier Han River. It's always a joy to receive nice feedbacks and discover that you had a wonderful time with us. Please rest assured that your comments will be forwarded to our team, and I am confident that it will motivate all of our employees as we work to consistently enhance the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely yours, Hotel Management

10/10 Excelente

seungjun

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management , el 13 dic. 2023
Dear Mr. Seungjun Lee,Xin chào!Xin chào! We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River. It's always a joy to receive nice feedbacks and discover that you had a wonderful time with us. Please rest assured that your comments will be passed onto to our team, and I am confident that it will motivate all of our employees as we work to consistently enhance the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely,

10/10 Excelente

JUNG SOO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfy abd service is amazing alaways love to stay here
Se hospedó 5 noches en noviembre de 2023
Respuesta de Hotel Management , el 13 dic. 2023
Dear Mr. Park JIHOON,Xin chào! We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River. It's always a joy to receive nice feedbacks and discover that you had a wonderful time with us. Please rest assured that your comments will be passed onto to our team, and I am confident that it will motivate all of our employees as we work to consistently enhance the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely,

10/10 Excelente

Sreekala

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good service and staff very friendly. A good place to stay for visiting Ba Na Hills
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management, el 13 dic. 2023
Dear Ms. Sreekala, Xin chào!Xin chào! We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River. It's always a joy to receive nice feedbacks and discover that you had a wonderful time with us. Please rest assured that your comments will be passed onto to our team, and I am confident that it will motivate all of our employees as we work to consistently enhance the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely,

8/10 Bueno

Jin Soo

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
It was pretty good overall. Place was clean, room service was fast, was located in where I could go to local shops and restaurant without any difficulties. Two things that I did not like as much were buffet restaurant and front desk service. Food was not great overall. The front desk service was like a joke. For example, I could not get late check out but my friend did, I could not get a two twin-bed room because it was fully booked but my friend did get the two twin-bed room. I was able to break big bills to small ones but my friend did not. It did not make me mad or anything but thought it was kind of interesting.
Se hospedó 6 noches en noviembre de 2023
Respuesta de Hotel Management, el 27 nov. 2023
Dear Mr. Jin Soo Bae, Xin chào!Thank you very much for taking the time to share your feedback about your recent stay at Novotel Danang Premier Han River. We are delighted to hear that you enjoyed the great location, room’s cleanliness and high speed of room service. At Novotel Danang Premier Han River, we strive to provide our guests with the highest quality of service and hospitality. We are sorry to hear about your disappointment of check in and check out experience. Your feedback is important to us, as it helps us to continually improve our guest experience. Please rest assured that your feedback will be taken into account seriously and necessary actions are going to be taken for a better improvement. Once again, thank you for your feedback and we hope that you will consider staying in our hotel for your next visit in Danang.Sincerely,Hotel Management

10/10 Excelente

JONG UK

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management, el 27 nov. 2023
Dear Ms. Kim Chunhee,Xin chào!Thank you for taking the time to share your experience with regard to your current stay at Novotel Danang Premier Han River.It is our great pleasure to learn that you had a fabulous stay with us. Thank you again and we look forward to welcoming you back to our hotel in the near future.Sincerely, Hotel Management

10/10 Excelente

TAKASHI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Management, el 21 nov. 2023
Dear Mr. Takashi Makuta,Xin chào!Thank you so much for taking the time to share your review with regard to your recent stay at Novotel Danang Premier Han River.It is with a great pleasure to learn that you had a wonderful stay and gratified with the hotel's services.Thank you again for sharing experience and we look forward to welcoming you back to our hotel soon.Warm Regards

6/10 Aceptable

Cliente verificado

Viaje familiar
체크인, 체크아웃 대기시간이 길다. 다낭 시내, 뷰가 좋음. 조식, 수영장 보통.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management, el 21 nov. 2023
Dear Valued Guest,Xin chào!Thank you for taking the time to review your stay with us at Novotel Danang Premier Han River. We are glad that you found the view and breakfast are satisfactory. We know that check-in, check-out can sometimes take a little longer than expected. And we apologize if this caused any inconvenience during your stay. Thank you again for your comments. We hope to have the chance to better serve you in the future.Sincerely Hotel Management

10/10 Excelente

Sang Chol

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
직원들이. 너무 친절하고 시설도 깨끗하고 좋아요
Se hospedó 4 noches en noviembre de 2023
Respuesta de Hotel Management, el 15 nov. 2023
Dear Mr. Lee Sang,Xin chào!We would like to take this chance to thank you for taking the time to share your thoughts with regard to your recent stay the Novotel Danang Premier Han River. We are happy to learn that you have had a great stay with us. The positive remarks you made about our team friendliness are also heartwarming to read. This is something we usually take great pride in. Please be assured that the entire team will be informed of your comments. I am confident that this will motivate all of our staff as we work to continually elevate the quality of our services.Sincerely, Hotel Management

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hope to stay there again
Excellent 5 star hotel. Friendly and very helpful staff especially the front office lady, Nga.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Hotel Management , el 13 nov. 2023
Dear Mr. Light Paul,Thank you for your kind words about Novotel Danang Premier Han River. We are glad to hear that you enjoyed your stay with us. At Novotel Danang Premier Han River, we strive to offer our guests the best possible experience and it is gratifying to know that we have achieved that. Furthermore, your positive remark about Ms. Nga Duty Manager and the entire team are heartwarming to read. It indeed gives us so much pride to receive comments like yours on the service provided by our team members. You may rest assured that each of them will be commended individually. It is rewarding to see that their continuous efforts are noticed and appreciated by our guests. We are blessed to have a wonderful team of service-minded personalities here at Novotel Danang and it’s always important to celebrate small victories . We look forward to welcoming you back on your next visit! Sincerely, Hotel Management

10/10 Excelente

MINSOO

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management, el 13 nov. 2023
Dear Mr. Minsoo Kim,Xin Chào! We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River.It's always a pleasure to hear positive feedback and learn that you had a fantastic time with us. Please rest assured that your feedback will be given to our team, and I am confident that it will inspire all of our staff as we seek to constantly improve the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely yours, Hotel Management

10/10 Excelente

Katsuhiko

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So Good.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management, el 7 nov. 2023
Dear Mr. Katsuhiko Sugimoto,Xin Chào! We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River.It's always a pleasure to hear positive feedback and learn that you had a fantastic time with us, particularly pleased with the hotel's cleanliness and the kindness of staff at the concierge. Please rest assured that your feedback will be given to our team, and I am confident that it will inspire all of our staff as we seek to constantly improve the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely yours,

10/10 Excelente

Paula

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love the view. The staffs were very respectful and help. I highly recommended & will be back!
Se hospedó 3 noches en octubre de 2023
Respuesta de Hotel Management, el 7 nov. 2023
Dear Ms. Paula Vu,Xin chào!We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River.It's always a joy to receive nice feedbacks and discover that you had a wonderful time with us. Please rest assured that your comments will be forwarded to our team, and I am confident that it will motivate all of our employees as we work to consistently enhance the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely yours, Hotel Management

10/10 Excelente

KWANGWOO

Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management, el 7 nov. 2023
Dear Mr. Kwangwoo Jang,Xin chào!Xin Chào! We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River.It's always a pleasure to hear positive feedback and learn that you had a fantastic time with us. Please rest assured that your feedback will be given to our team, and I am confident that it will inspire all of our staff as we seek to constantly improve the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely yours, Hotel Management

6/10 Aceptable

michael

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Big hotel on river front. Breakfasts chaotic and busy so difficult to enjoy. Room was not cleaned on 1 day. But it’s an efficient hotel and the rooms are small but functional.
Se hospedó 3 noches en octubre de 2023
Respuesta de Hotel Management , el 25 oct. 2023
Dear Mr. Michael,Xin chào!Thank you for taking the time to review your stay at Novotel Danang Premier Han River. We are glad to hear that you found the hotel to be efficient and that the rooms are small but functional. We apologize for any inconvenience caused by the chaotic and busy breakfast as well as not cleaning your room on one day. Please rest assured that we will check with our team and make sure that our Housekeeping team will take necessary actions for prevention of future reoccurrence. We consider customer service a top priority and will use your feedback to continuously improve our offerings. We hope you will continue to choose Novotel Danang Premier Han River for all your future travel needs. Sincerely,

10/10 Excelente

MIRAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management, el 25 oct. 2023
Dear Mr. Kim Miran,Xin chào! We'd like to take this opportunity to thank you for taking the time to share your thoughts on your stay at the Novotel Danang Premier Han River. It's always a joy to receive nice feedbacks and discover that you had a wonderful time with us. Please rest assured that your comments will be forwarded to our team, and I am confident that it will motivate all of our employees as we work to consistently enhance the quality of our services.Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely yours,

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
많이 좋습니다
Se hospedó 3 noches en octubre de 2023
Respuesta de Hotel Management, el 25 oct. 2023
Dear Mr. Park Yonghyeon,Xin chào!We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River.It's always a joy to receive nice feedbacks and discover that you had a wonderful time with us. Please rest assured that your comments will be forwarded to our team, and I am confident that it will motivate all of our employees as we work to consistently enhance the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely yours,

10/10 Excelente

Brad

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a very pleasant stay. The staff here are very friendly and accommodating.
Se hospedó 3 noches en octubre de 2023
Respuesta de Hotel Management , el 13 oct. 2023
Dear Mr. Brad,Xin chào!We would like to take this opportunity to express our gratitude to you for taking the time to share your feedback with regard to your recent stay at Novotel Danang Premier Han River. We are thrilled that you enjoyed your stay at our hotel and are delighted to have been able to provide you with a memorable experience. We look forward to welcoming you back soon!Sincerely,Hotel Management

10/10 Excelente

??

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
한시장과 가깝고 마사지샵들도 많이 있어서 편리했습니다 숙소는 깨끗했으나 저층이라 그런지 습하고 냄새가 약간 났습니다 한국인이 많아 그런지 조식이 한국입맛에 맞는 음식이 많았습니다 숙소 냄새외엔 모두 만족스러운 호텔입니다
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management , el 13 oct. 2023
Dear Ms. Cho Chunsik,Xin chào!Thank you for taking the time to share your valuable feedback about your stay at Novotel Danang Premier Han River. We are glad to hear that you enjoyed the proximity to the Han River and the massage parlour, and apologise for the inconvenience caused by the humidity and odour in the room. We endeavour to ensure that all our guests have a pleasant experience, and we are pleased to hear that the breakfast options suited your Korean palate. Thank you again for staying with us and we hope to have you back again in the future. Yours sincerely, Hotel Management

6/10 Aceptable

WeiChun

Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management, el 13 oct. 2023
Dear Mr. Sun WeiChun,Xin chào! Thank you so much for taking the time to share your feedback with regard to your recent stay at Novotel Danang Premier Han River. We are sorry to learn that your experience has not meet your expectation. It would be therefore highly appreciated if you could share your comments in a greater detail so that we could be acknowledge of and improve accordingly. Thank you again and look forward to hearing from you soon. Sincerely Hotel Management

10/10 Excelente

sang hoon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
만족
깔끔하고 루프탑바다 있어 좋습니다. 강이 보이는 뷰도 좋았구요~ 전반적으로 매우 만족입니다. 아 조식도 좋았어요
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Management, el 2 oct. 2023
Dear Mr. Kim Sanghoon,Xin chào!We would like to take this chance to express our gratitude to you for taking the time to share your feedbacks in relation to your recent stay at the Novotel Danang Premier Han River. We are happy to learn that you have had a wonderful stay and enjoyed our room condition, service quality, and breakfast. Please rest assured that your comments will be forwarded to our team, and I am confident that it will motivate all of our employees as we work to consistently enhance the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely yours, Hotel Management

10/10 Excelente

HAN NA

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management, el 2 oct. 2023
Dear Ms. Lee Han,Xin chào!We would take this opportunity to express our sincerest gratitude to you for taking the time to rate us 10 out of 10 on Expedia as for your recent stay at Novotel Danang Premier Han River.It is our great pleasure to learn that you had a wonderful stay with us.Thank you again for sharing experience, and we hope to have the chance to welcome you back to our hotel in the near future.Sincerely Hotel Management