Jorge,I wanted to say thanks for giving us a great rating. We always appreciate your great feedback about the hotel and staff. We can’t wait to welcome you home again soon!

Dear Grecia, Gracias por su reciente estancia en nuestro Hotel. Nuestro horario habitual de entrada es a las 15:00 horas y la salida es a las 11:00 horas. Esta fue la razón de la tarifa de check-in anticipado. Gracias, Sergio S. General Manager

Hi , Thank you so much for the awesome 5 out of 5 Rating!! Were so happy you enjoyed your stay and welcome you back anytime your travels bring you to the Grand Prairie area.

Muchas gracias por enviar una gran revisión. Esperamos verte pronto. Gracias.

Hi Cynthia Thank you so much! I am so please that you enjoyed your recent stay with us here at the Home2 Suite Grand Prairie. We hope you travel to Grand Prairie again soon and be sure to let us know when you're coming so we can reserve a room for you at the Home2 Suites.

The Home2 Suites by Hilton is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal during your stay with us. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs.

Muchas gracias por su amable revision.

Thank you very much for taking the time to respond to our survey request. I sincerely apologize for the housekeeping related issues. We try to service rooms on a consistent basis, however in this case we failed. Again, please accept our deepest apologies and we look forward to seeing you in the very near future.

Thank you for the 5 out of 5 rating we all hope to see you again on your next visit!

Thank you so much for taking the time to share your observations with us. I am very disappointed that your experience did not live up to your prior visit. Please accept my sincere apologies. We are committed to the finest personal service, so I will analyze where the breakdown occurred and ensure this will not happen again.

Hi Kandee,Thank you so much for the 5-star review!! Hope to see you again with us..

On behalf of the Home2 Grand Prairie, thank you so much for your kind review. I am so glad you had a comfortable stay during your trip. . Hopefully, we can welcome you back very soon. In the meantime, have a Great Spring!!!

Thanks for the 5 Stars! Our goal is to ensure a seamless memorable hassle-free stay for all of our guests and I am so glad that you recognized the effort. I will share your review with our staff and thanks for the personal compliments.

Thank you for the 5 out of 5 rating we hope to see you again in the future.

Thank you for the 5 out of 5 and the good vibes.

I am sorry your shower was out of shampoo. Did you by any change tell front desk I am sure we would have had shampoo brought up to your room.

Thank you for writing a review on Expedia miss Skipp. Comments from our guests are very important to our staff. I wanted to apologize for your experience that you had while staying with us. I have forwarded this review to all the managers regarding all of the issues you mentioned. If you have any further comments or questions please do not hesitate on contacting me via e-mail or by phone.

thank you for the 10 out of 10 We are happy to hear that you enjoyed your time with us during your recent stay.

Thank you for writing a review on expedia. Comments from our guests are very important to our staff. The price of the room on the 14th reflected the fact it was a football game night. We regrate that you didn't feel the value for the price and hope your next visit will feel more rewarded in value.

Thank you for taking the time to share your impressions from your recent visit. I am delighted to hear that you found our staff to be up to your expectations and attentive to your needs. I will have Maintenace check the elevators just in case.

Thank you very much for your taking the time to respond to our survey request. I sincerely apologize for the reservation related issues and will be speaking with Maintenace about the issue with your door.

Thank you for the full 10 out of 10 and thank you for taking the time to share your impressions from your recent visit. We hope to see you again in the future.

WOW! 5 STARS! Your kind comments are very much appreciated. We are happy to hear that you enjoyed your time with us during your recent stay. It is also great to hear your sincere sentiments about our 5 STAR, Jameshia

Thank you very much for your taking the time to respond to our survey request.

Thank you for the 10 out of 10 Dennis we hope to see you next time you're in town.

Gregory,Thank you so much for taking the time to share your recent experience. Our goal is to always provide the best possible stay for all of our guests. I was very sad to see we failed to reach that goal during your visit. Again thank you so much for your time

Yes we recently had all the carpets professionally cleaned so the carpet may have been a little moist. Thank you for the kind words about the staff and we hope to see you again.

WOW! 5 STARS! Your kind comments are very much appreciated. We are happy to hear that you enjoyed your time with us during your recent stay. We hope you will stay with us again in the future.

WOW! 5 STARS! Your kind comments are very much appreciated. We are happy to hear that you enjoyed your time with us during your recent stay. We will be happy to see you again on your next trip

Hi Donela,Thank you for a great rating and positive feedback. We hope to see you see you here with us again.Thank you,

Thank you for the 5 out of 5! We hope to see you again.

Hi Dominique,We appreciate your great review. We look forward to seeing you again with us.

WOW! 5 STARS! Your kind comments are very much appreciated. I will admit I forget we even had board games, so I had to go back and see all the stuff we still had.

Thank you for sharing your feedback about your recent stay with us. I was very sorry to hear you were unhappy with the cleanliness of your suite. It is always our goal to provide clean, comfortable suites that make our guests smile. I am working with our housekeeping team to prevent this from happening in the future. I hope if your travels bring you back to the area, you will consider staying at Home2 Suites again.

Victoria,We appreciate your feedback in ways of improvement. We hope that you give us another try in the future.

Hi Miriam,We are so grateful for you great review of the hotel. We hope to see you soon when you are in the area.Jelique Ayala

Sorry about the bug and thank you for the 4 stars we hope next time we can earn all 5. We sincerely hope you will stay with use again.

Thank you for taking the time to share your impressions from your recent visit. I am delighted to hear that you found our staff to be up to your expectations and attentive to your needs. We make every effort to create a comfortable environment for our guest with our complimentary breakfast and internet as a nice touch for the Home2 brand. Have a great year and we hope to see you very soon.

Thank you for the 4 out of 5 I hope we can earn that last star next time.

Pam thank you for your rating. We welcome you back anytime.

Thank you

I am hope you will give us another try in the future. So we can improve that score next time.

Thank you for staying with us.

Thank you for taking the time to share your experience about your recent stay at Home2 Suites. We sincerely appreciate your feedback, and we’re very sorry you were unhappy with our suites. Your feedback is important as it is always our goal to provide suites that make our guests smile.

thank you

I will have Maintenace look into the elevator smell maybe the new oil lubricant they used.

I am sorry about the lamp and that we ran out of coffee in the lobby during your stay. I hope your next stay with us well be a better one.

Thank you for the kind words about the staff. We will have to order new pillows.

Thank you for the review and we hope to see you again soon.

Gracias