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Opiniones de Motel 6 Dallas, TX – Downtown

2 out of 5
Motel 6 Dallas, TX – Downtown
2023 Market Center Blvd, Dallas, TX

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 54 de 262 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 44 de 262 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 45 de 262 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 262 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 78 de 262 opiniones" "

5.6/10

Limpieza

6.6/10

Servicio y personal

5.4/10

Servicios

5.4/10

Condiciones de la propiedad

5.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Jairon

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
3 estrellas le doy
Se hospedó 4 noches en abril de 2024

2/10 Terrible

jose alberto nava

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is the worst room #144 that I have ever stayed, dirty, broken roof, air ducts contaminated, family please don't stays there
Se hospedó 5 noches en noviembre de 2023
Respuesta de Brand Experience Team, el 20 nov. 2023
Hi Jose,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Aceptable

luana

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
Todo lo que necesite para un fin de semana.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nancy Y., el 17 oct. 2023
Gracias por tu calificación, por favor danos la oportunidad de mejorar tu experiencia en tus futuras reservas.nancy y.#Equipo6

4/10 Malo

Ruben

Se hospedó 3 noches en mayo de 2023

2/10 Terrible

Salomon

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very bad and dirty appearance, there were not many people staying, and they sent us to rooms that were next to the lobby, I think because we bought them through expedia, even next to our rooms were pure work vans, a room of the worst I need Someone explain it to me
Se hospedó 1 noche en abril de 2023
Respuesta de Brand Experience Team, el 24 abr. 2023
Hi Salomon,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Bueno

Alejandro

Le gustó: Limpieza, servicios, condiciones de la propiedad
Esta muy bien ubicadas
Se hospedó 1 noche en marzo de 2023
Respuesta de Brand Experience Team, el 27 mar. 2023
Hola Alejandro,Gracias por compartir su evaluación. ¡Nos alegramos de que haya disfrutado de su estancia!Maz K.#Team6

6/10 Aceptable

Guadalupe

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
No limpian el cuarto y huele muchísimo a cigarro
Se hospedó 3 noches en marzo de 2023
Respuesta de Nancy Y., el 17 mar. 2023
Lamentamos saber que no disfrutó de su estadía con nosotros y nos disculpamos por cualquier inconveniente que pueda haber experimentado. Esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor visite de nuevo.nancy y.#equipo6

2/10 Terrible

edder

Se hospedó 1 noche en agosto de 2022

4/10 Malo

Tiffany

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
It’s cheap but you get what you pay for. Definitely avoid if you can, but do go to the barbecue restaurant across the street.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Eduardo, Azusa

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Brittani

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the stay
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 15 abr. 2024
Hi Brittani, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

2/10 Terrible

Unai J

Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Roberta

I don't think quality-prize is fair enough
Se hospedó 2 noches en marzo de 2024
Respuesta de Nancy Y., el 2 abr. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Sarah

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was one of the worst hotel experiences I have had in my entire life. I booked a king size handicapped accessible room because my boyfriend has very bad knees and needs the grab bars and higher toilets. When we got to the hotel, the check in clerk rudely questioned whether we actually needed the handicapped room. I confirmed. However, she gave us a key for an upstairs room with access only by stairs. Then, when I went back, she said she just wrote it down wrong and corrected the room number. However, the room would not open with the key and it looked like it had previously been busted in. We requested a different room, but there was not a handicapped available. So, instead of a king bed, we were stuck with two full beds and no conveniences we had booked. The room had no microwave and in room coffee maker so we were not able to warm up any leftovers and had to leave the room every time we wanted coffee. On the second day, our key didn't work and we had to go back to the front desk to have it activated. The room itself was very dirty, the shower had mold in it. It was supposed to be a non-smoking room, yet it smelled of tobacco. There were several people smoking just outside the room and there didn't seem to be designated areas, so we had to walk through the smoke several times to get back and forth to our room. I have stayed in several Motel 6's across the country and have never had an issue like this. I would not recommend this hotel.
Se hospedó 2 noches en marzo de 2024
Respuesta de Brand Experience Team, el 25 mar. 2024
Hi Sarah,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excelente

Michael

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing and friendly staff. Daily HouseKeeping. No squatters or homeless people just hanging out on steps and property all night. Clean common areas. Clean grounds.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 25 mar. 2024
Hi MichaelWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excelente

Michael

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 28 mar. 2024
Hi Michael,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excelente

Michael

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 25 mar. 2024
Hi Michael,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Katherine

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Brand Experience Team, el 28 mar. 2024
Hi Katherine,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excelente

James

Everything extremely helpful
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 25 mar. 2024
Hi James,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and helpful staff
Respuesta de Brand Experience Team, el 18 mar. 2024
Hi Michael, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6

6/10 Aceptable

Johnny

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
It is a little dated,in saying that if it had been updated it wouldn't look so dirty like it does
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 11 mar. 2024
Hi Johnny,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excelente

Ruben

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Economical and quiet! AC works fantastic!
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 21 feb. 2024
Hi Ruben, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excelente

Natasha

Viaje con mascota
Le gustó: Limpieza, servicios, condiciones de la propiedad
Wonderful staff and customer service Always a great stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 21 feb. 2024
Hi Natasha,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Malo

Carla

Viaje en pareja
No le gustó: Limpieza y servicio y personal
The bed sheets were awfully stained including the pillow sheets. Room was supposed to be a non smoking room and it stank like someone just smoke a whole package of cigarettes, bathroom was not completely clean. I would never come back to this place.
Se hospedó 1 noche en enero de 2024
Respuesta de Nancy Y., el 13 feb. 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Gerardo

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Don’t Book Here
The hotel looks nothing like the pictures it is all worn down and full of rodents and cockroaches. The staff gives attitude and is not friendly what’s so ever I checked in and left within 20 mins of being in my room. The area is not so family friendly as there was people offering and selling drug’s outside and offered my little brother.
Se hospedó 3 noches en enero de 2024
Respuesta de Nancy Y., el 13 feb. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Aceptable

Lisa

Le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team , el 14 feb. 2024
Hi Lisa, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Kaur J. #team6

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
They should not be on this site!
It was one of the worst experiences ever! The 1st night, I noticed that my snacks had been knocked over. The next day, I leave and come back only to confirm that there is a RAT in my room. The RAT ate through my Dennys container and ate the food! Because of the events in town for the weekend, no other rooms were available. The front desk put me in another room... but this time the bathroom was full of mold and it wasn't cleaned at all! I watched the staff from my car. No cleaning supplies, they don't disinfect the just bring you new towels full of stains and other people's hair 0/10.. they should not be renting these rooms at all!
Se hospedó 3 noches en enero de 2024
Respuesta de Brand Experience Team, el 5 feb. 2024
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Malo

Desmond

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
It looked good on the outside but the inside of the rooms was mid at best, because the first room i received had a rancid smell to it and they gave me another room and that new room smelled very stale like still water or something and the refrigerator made a weird noise and the bathroom ceiling looked like it wanted to cave in so overall what i got from the motel 6 is that you get what you pay for i guess and i wouldnt recommend this hotel to any that likes quality
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team, el 5 feb. 2024
Hi Desmond,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excelente

Natasha

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, quiet, wonderful
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team, el 5 feb. 2024
Hey Natasha, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

2/10 Terrible

BRYAN

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Non-smoking rooms smell like smoke
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team, el 29 ene. 2024
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Aceptable

Robert

Viaje de negocios
No le gustó: Condiciones de la propiedad
Se hospedó 4 noches en enero de 2024

6/10 Aceptable

Susan

Viaje de negocios
Se hospedó 5 noches en enero de 2024

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Great HOT water
Water pressure was great but not very economical. I had stayed at the hotel previously & had excellent accommodation. This time the room had old furnishings, peeling plaster, stuck doors, ancient carpet & drapes. Outdoors had trash scattered around the back. Great location but not up to standard. Also has name issues, cannot figure out if they are Motel 6 or Best Western.
Se hospedó 5 noches en enero de 2024
Respuesta de Nancy Y., el 23 ene. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Malo

Darla

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Shauna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not bad
Was a good stay. Bed was a little hard. Found some trash under the couch. But I had to check out early and they gave me a day back on a refund.
Se hospedó 3 noches en enero de 2024
Respuesta de Nancy Y., el 16 ene. 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 Terrible

Ashley

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Christopher

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Emanuel

No le gustó: Limpieza
Se hospedó 1 noche en enero de 2024

4/10 Malo

Lauren

Viaje familiar
No le gustó: Servicio y personal y comodidad de las habitaciones
The motel smells bad. Smelled like weed. There was no microwave in room. Took forever to get check in. Wont be back
Se hospedó 1 noche en enero de 2024
Respuesta de Nancy Y., el 16 ene. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Bueno

jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel was nice and you are within walking distance to almost everything you'd need. One communal microwave was the only downside. Bed was comfy.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Brand Experience Team, el 4 ene. 2024
Hi Jennifer,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

Grant

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
•It had an awful fermented smell in my room. •The thermostat is there for decoration I’m convinced which made the smell worse the hotter it was. I had to open the door to get cool air in. •Some guy that works there knocked on my door 3 TIMES at 10 o clock when i had stayed out late the night before and wasnt even the day i was leaving so i only got like 5 hours of sleep because I couldnt go back to sleep. •I stayed there the year before and they were renovating so I thought it would make it better the next time and it was worse. •The first room I went to had some kinda rat or bug poop by the pillow. Just sitting there. •both beds had clear stains in the sheets where it made me question if they even had been washed. Service was friendly and helpful but the place looks like a call of duty map because its so run down despite painting they did.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brand Experience Team, el 4 ene. 2024
Hi Grant,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Bueno

Danny

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Sean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Demarcus

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Spend a little more for quality
Terrible everything
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nancy Y., el 2 ene. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Aceptable

Marcus

Le gustó: Servicio y personal
Staff does a good job of attending to your needs.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nancy Y., el 2 ene. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Jared

Se hospedó 3 noches en diciembre de 2023
Respuesta de Nancy Y., el 2 ene. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Jared

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wish I could give them a better review after staying weeks and giving them a lot of money but 80 dollars a night is not even remotely in the ballpark for what you get. Started in the 50 range but they just keep asking more. Asked for a price match for other area Motel 6 and they refused. You have to beg to have your room cleaned and when it is it is a terrible job. Will not change bed sheets. Heater is stuck on about 80 degrees. I could go on but I will leave it at this. Book across the street, They will work with you when you pay them a small fortune. Hope the small discount I was requesting is worth the hundreds, probably closer to thousand I did spend and thousands I would have. People do not see bigger picture then wonder why they lose their business in the long run.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Jared

Viaje de negocios
Le gustó: Condiciones de la propiedad
The prices go up after you stay a while and are not completely worth it.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 20 dic. 2023
Hi Jared, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Aceptable

Mario

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios

8/10 Bueno

Angelita

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023