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Opiniones de Motel 6 Dallas, TX - Northeast

2 out of 5
Motel 6 Dallas, TX - Northeast
10921 Estate Ln, Dallas, TX

Opiniones

5.2
Puntuación de 10, es decir, Excelente. Basada en 60 de 483 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 70 de 483 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 92 de 483 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 91 de 483 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 170 de 483 opiniones" "

5.4/10

Limpieza

5.4/10

Servicio y personal

5.0/10

Servicios

5.2/10

Condiciones de la propiedad

4.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

wilson

Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Jose

Viaje en pareja
Le gustó: Limpieza
Buenos accesos y lugar de estacionamiento.
Se hospedó 2 noches en octubre de 2022
Respuesta de Kat, el 7 dic. 2022
Hola Jose,Gracias por tomarse el tiempo para compartir su evaluación con nosotros. ¡Esperamos verte pronto, Safe Travels!Kat#equipo6

6/10 Aceptable

Cliente verificado

Viaje en grupo, Viaje de negocios
Se hospedó 1 noche en agosto de 2021

2/10 Terrible

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Resbale en el piso y me caí. Me golpee mi mano derecha , el piso de los baños es muy inseguro para personas mayores o niños
Se hospedó 1 noche en febrero de 2021
Respuesta de Brand Experience Team, el 30 abr. 2021
Gracias por brindarnos sus comentarios. Su experiencia definitivamente no es nuestro estándar de servicio. Agradecemos que nos informe sobre este tema y nos gustaría hablar más sobre su experiencia. Utilice la función Contáctenos en el sitio web de Motel 6 para conectarse con nosotros. Lilith # Team6

8/10 Bueno

Victoria

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2019

2/10 Terrible

Michael

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The environment had a foul smell and it didn't feel safe around there
Se hospedó 3 noches en abril de 2024
Respuesta de Brand Experience Team, el 6 may. 2024
Hi Michael,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

Sofia

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Vanessa

Viaje de negocios, Viaje en pareja, Viaje con mascota
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The staff were terrible they kept harassing you, they want you to pay at the front & not online because they pocket extra $. They don’t show any signs for deposit or let you know they check out policy if you pay online. Extra fees, terrible rooms, the lock broke on my room as well as faulty wiring & terrible sewer problem you can also smell. Only thing offered is coffee, 1st come 1st serve since they only have 1 thermal pot out. Hot & stinky inside.
Se hospedó 2 noches en abril de 2024
Respuesta de Brand Experience Team, el 22 abr. 2024
Hi Vanessa,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Malo

George

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They gave me smoking room and when I requested non smoking they said I have to pay additional $10. I requested some towels they told me to put dirty towels outside by my door and they will replace my dirty towels. When I got back to hotel I saw they didn’t give me clean towel so I went to housekeeping and they gave me towels.
Se hospedó 3 noches en abril de 2024
Respuesta de Brand Experience Team, el 22 abr. 2024
Hi George,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Bueno

Jarmo

If you need a place to stay and if you get a cheap rate, then this hotel is for you. From that perspective it’s a fair deal.
Se hospedó 4 noches en abril de 2024
Respuesta de Brand Experience Team, el 22 abr. 2024
Hi JarmoThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Herb

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The place was falling apart. Nothing appeared to be maintained. Cigarette burns on the floor in what we were told was the non smoking room. The odor throughout the building was horrible. The TV remote did not match and the cc was stuck on. Found dog feces on the steps. The lock on the door did not work properly. The laundry facilities were out of order. The ice machine upstairs was out of order. The bed sheets were stained. The phone was ripped out of the wall. There were notable holes in the walls. Should I continue? Never again.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 15 abr. 2024
Hi Herb, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

2/10 Terrible

Natica

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Johnnie

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kimmala

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love it
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 18 mar. 2024
Hi Kimmala,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Natalie #Team6

2/10 Terrible

Tan

Se hospedó 1 noche en marzo de 2024

2/10 Terrible

William

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Stay FAR AWAY from this place
I’ve stayed here before years ago. Was fine. NEVER again! Drugs sold all night all manner of people going in and out ALL night right next to my room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 27 feb. 2024
Hi William,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Sergio

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The guest next to my room were making noise and car mechanics throughout the night and early early morning in the hotel parking lot
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 20 feb. 2024
Hi Sergio,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

david

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 22 feb. 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Aceptable

Morris

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I've stayed at this location several times in the past. This weekend was the worst. The room i was given was dirty and there was only two towels. I went to the front desk the next morning, nut was told to get towels from housekeeping. Housekeeping told me they could only exchange towels, meaning i could get washcloths unless i exchanged. I tried to explain i never had any to exchanged.
Se hospedó 2 noches en enero de 2024
Respuesta de Nancy Y., el 16 ene. 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Sharmese

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Mahir

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Unclean
Se hospedó 3 noches en noviembre de 2023
Respuesta de Brand Experience Team, el 13 nov. 2023
Hi Mahir,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
I stayed in a room where it was supposed to be none smoking, but it smelled like smoke, The shower floor had a nasty stain in it , The room when you first open the door had a stench in it, People were in and out at the back door where the pool is, like it was a Trap/Dope house, Police was calling out for a disturbing, I couldn’t sleep with all the noise from the people that was on top of me, I wouldn’t recommend this place to anyone for a stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 13 nov. 2023
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Bueno

Shannon

Le gustó: Limpieza y servicio y personal
Respect your stay
It is an alright place to stay. The weekends get really live in this hotel and a little loud.But during the weekdays it's all good. They will be at your door by check out if you don't pay before 11am. So pay.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 6 nov. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Modinat

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is not a safe place for kids my money was wasted that night my kids could not stay there they were scared seeming doors homeless people just coming around
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 30 oct. 2023
Hi Modinat,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6

10/10 Excelente

Casey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Carlos

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Smells really bad
Se hospedó 2 noches en octubre de 2023
Respuesta de Brand Experience Team, el 24 oct. 2023
Hi Carlos,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Trideana

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They gave me a filthy room upon initially arriving and I can’t stress how nasty the hotel is. DEFINITELY won’t be staying here again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 17 oct. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excelente

Chimere D

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great establishment
Se hospedó 2 noches en octubre de 2023
Respuesta de Nancy Y., el 17 oct. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

tanner

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Cynthia

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff will allow you to be assaulted to many woman are dying from domestic violence not been allowed to have a voice to speak nor ask for help because their been silenced. I was told if I called the police I would be asked to leave and I paid for a room and it was in my name. The room I was giving was a complete mess someone else's hair was in my bed sockets from the plugs where hanging off unsafely mold inside tub and toilet just a mess
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 17 oct. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Aceptable

Gerald

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Marynilla

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
Poor
Se hospedó 3 noches en septiembre de 2023
Respuesta de Brand Experience Team, el 28 sept. 2023
Hi Marynilla,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Gerald

No le gustó: Servicio y personal
No one present at the front desk having to call the phone number is what alerted the front Dess staff calling the front Dess to inform them that I’d like to extend they pick up the phone and they hang it up. I called again they pick up the phone and they hang up again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 28 sept. 2023
Hi Gerald,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Aceptable

ieng

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Jamaal

Viaje de negocios
Le gustó: Servicio y personal y servicios
Please change the sheets out the bed spread out and new blinds with out cigarette wholes.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 18 sept. 2023
Hi Jamaal,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Jordan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Sean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
The property/hotel was clean and the staff was good, however at this particular day/night , sketchy people were all over the place, this is not the hotels fault! And maybe it's not like that all the time, I would stay there again if I had to
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 11 sept. 2023
Hi Sean, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Bueno

Santiago

Se hospedó 1 noche en agosto de 2023

4/10 Malo

Marlon

Se hospedó 5 noches en julio de 2023

2/10 Terrible

Michael

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The condoms on the side walk near the side entrance, the syringes beside my car in the morning, the pimp waiting inside the lobby at 2AM as I checked out, The tile floor in the bathroom room unsafe, no longer bonded to floor, the tile raised up 3/4 inch be tub. The sparse furniture which looks re-purposed for the night stand and tv stand. Typical M-6, and my last stay at a Motel 6.
Se hospedó 2 noches en julio de 2023
Respuesta de Brand Experience Team, el 16 feb. 2024
Hi Michael,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Arun

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Jason L.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
One of my favorite motel 6's in DF
The hotel staff are some of the nicest I have ever met. I have stayed in hotels for the better part of the past 10 years for various reasons and this group of people are very good at their jobs. In no time was I ever talked down upon or talked beyond so that I did not understand. My only issue is that I would really like to see a daily printout of my charges instead of all at the end. That particular request is to every hotel these days not just this one. The place was quiet clean but for some reason the pool area is closed which is unfortunnate the location of the hotel doesn't have much to do besides eat and I'm from Dallas. Over all a great stay the rooms are very spacious very clean and you get a small drinks fridge and microwave included along with a two person table to eat at which is fixed to the wall.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 31 jul. 2023
Hi Jason L.,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

6/10 Aceptable

Edwin

Le gustó: Servicio y personal
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Cassandra

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Toni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Denisia

Se hospedó 1 noche en abril de 2023

8/10 Bueno

Jercoby

Se hospedó 2 noches en marzo de 2023

2/10 Terrible

Chantaye

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a complete waste of money. Expedia should be ashamed to have them on their site. The TV was hanging on the wall with electrical tape, vulgar profanity etched in the furniture and mirror. The staff did not care and was in no way accommodating when we told them the heater didn't work, and told me to wait for it to heat up and we returned to the desk an hour later to ask them to check it thru told me to speak with mgmt in the AM. I showed pictures of my complaints and nothing was addressed. Very very disappointed and will be speaking with Motel 6 corporate offices ASAP! We drove 4 1/2 hrs and had no other options. I will never patronize another Motel 6 establishment EVER!
Se hospedó 1 noche en marzo de 2023
Respuesta de Nancy Y., el 17 mar. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Malo

Collette

Se hospedó 1 noche en marzo de 2023