Alberca techada
Ver disponibilidad

Opiniones de TownePlace Suites Dallas DeSoto

2.5 out of 5
TownePlace Suites Dallas DeSoto
2700 Travis St, DeSoto, TX

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 300 de 560 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 137 de 560 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 65 de 560 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 26 de 560 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 32 de 560 opiniones" "

9.0/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.6/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mayra

Excelente
Se hospedó 1 noche en noviembre de 2018
Respuesta de DJ, el 5 dic. 2018
Thank you for your kind words. I am glad you enjoyed your stay!

8/10 Bueno

Maria, Corpus Christi Texas

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Nice hotel good people good location for our business
Se hospedó 3 noches en noviembre de 2018
Respuesta de DJ, el 5 dic. 2018
Maria, Thank you for your kind words! I am glad you enjoyed your stay. Please come back and see us.

10/10 Excelente

Wilmer, US

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy agradable buen desayuno buena atencion
Excelente piccina bajo techo buen desayuno exelente personal tiendas muy cerca la pase muy bien

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Martha

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were very friendly and helpful
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Felicia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Dana

Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Antoinette

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Noah

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Dog feces in our room!
Family trip to Dallas. Unpacking and settling in my son comes to with something in his hand and asks what it is. It turns out to be dog feces! There was a pile of dog feces in our room that hadn’t been cleaned up! No excuse for it to be in there!
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wont be staying again.
Unfortunately, this was the worst hotel experience ive had. Two bedrooms not ready by 10pm at night. Previous guests stuff left in the bathroom. Room door didnt not close without lifting it up. Noisey guests consistently at 2-3 am in the morning. Staff were friendly though.
Se hospedó 5 noches en octubre de 2023

8/10 Bueno

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Family Road Trip
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Dustin

Se hospedó 1 noche en junio de 2023

10/10 Excelente

lauren

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Barbie Party!
Alexis was our gist she was amazing and friendly! She went over the tip to help us!
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was just what we needed and we'll stay again
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Chandra

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Yvette and staff are helpful and upbeat. They seem to love having you stay and pay attention to detail and honor small requests that make the stay easier and comfortable!
Se hospedó 2 noches en abril de 2023
Respuesta de Evet, el 26 abr. 2023
We here at the Towneplace Suites thrive to make our guest feel welcome and satisfied, at all times during there stay.We welcome feed back we are excited to have had this review.

10/10 Excelente

Stephanie

Se hospedó 1 noche en enero de 2023

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The location of the hotel is in a very undesirable location. During our stay we could hear dogs barking throughout the night. The amenities are substandard, scarce, and the availability is limited. We needed additional linens and was told that there were not any fitted sheets available so we we’re given a flat sheet. Security is not visible nor is their presence effective. There were guests in the parking lot sitting on our vehicle. They were smoking and had a pit bull. Where was security? The people in the room next door blasted there music well into the early morning. I called the front desk to report the problem. The representative advised me that security would handle the problem. Nevertheless, the music continued to play. The hotel also had a stitch and is in need of renovation.
Se hospedó 2 noches en diciembre de 2022

10/10 Excelente

Travis

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Linda

Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Bumbie

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Oh hotel was canceled but you’ll be here to get ot
Oh hotel was canceled but you’ll be here to get other reservations way farther than where the event we were having was it we had to pay double the rate because it was a last minute thing you all even charged us extra this is utterly ridiculous 708-337-0010
Se hospedó 2 noches en septiembre de 2022

6/10 Aceptable

TRISTAN

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Great rooms, good location but some staff members aren't the best...
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Roseanna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

L. Kimberly

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice room with stove, refrigerator, and plates. Also had good cookies at lobby.
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

shanta

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Shanta’s trip
The staff was very professional and personable.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Anita

Se hospedó 1 noche en julio de 2022

8/10 Bueno

Marquittia

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Diana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff room was clean and good location Breakfast was good. I will be staying at this location each time I visit Dallas TX.
Se hospedó 2 noches en mayo de 2022

6/10 Aceptable

Derrick

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Blah blah blah
Full kitchen was advertised and no oven is in the room. Ice machines only on 1st floor.
Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2022

6/10 Aceptable

Eric

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza
Room wasn't clean from bathtub, dirt on floor and linen was clean had to request new sheets
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Deana

Se hospedó 3 noches en enero de 2022

2/10 Terrible

Gregory

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not Impressed
rooms were overbooked and shower head broken
Se hospedó 2 noches en julio de 2021

2/10 Terrible

Stevie B.

Viaje con mascota, Viaje familiar
No le gustó: Limpieza y servicio y personal
Closet in bathroom and I HATED THAT THERE WERE ALOT OF BIG ROACHES IN THE KITCHEN AREA
Se hospedó 2 noches en noviembre de 2021

2/10 Terrible

Pamela

Viaje familiar con niños
Le gustó: Servicios
No le gustó: Limpieza y condiciones de la propiedad
The hotel was very dirty, for it to a suite, I thought it would be accommodating but, was very dissatisfied. Couldn’t get my rooms clean, they said it was because of Covid, but I have stayed in several hotel’s there in Dallas since Covid and I had room service. The air conditioner never came on, I had my f for grand baby with me and she has allergies, she was miserable because of the room condition. I had two rooms and they were very expensive. I wasted my money, I will never stay there again.
Se hospedó 3 noches en noviembre de 2021

10/10 Excelente

Demar

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the experience that yall helped provide
Se hospedó 1 noche en octubre de 2021

2/10 Terrible

Sonia

Viaje familiar
No le gustó: Servicio y personal y servicios
We didn't get the room we reserved for 6 people. We didn't have lien for the pull out couch and when you we needed more towels and covers they made us come to the front desk to get it. They left the garbage outside or door for hours. This was a horrible experience.
Se hospedó 2 noches en octubre de 2021

10/10 Excelente

Christopher

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2021
Respuesta de Jeff E., el 27 sept. 2021
Christopher, Thank you for choosing TownePlace Suites by Marriott Dallas DeSoto. It is great seeing you enjoyed your recent stay and we hope to see you again soon. Yours in Hospitality,

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The pictures were deceiving. Then we saw roaches in our room. I reported it and said it was nothing they could do. At breakfast time, I asked for some cups and she said for what. I will never come back.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Jeff E., el 21 sept. 2021
Thank you for choosing TownePlace Suites DeSoto and I apologize your stay was anything less than perfect. I will get with my team to go over your remarks so we can ensure a better stay for all current and future guests. Yours in Hospitality,

4/10 Malo

Quiona

Se hospedó 1 noche en septiembre de 2021

2/10 Terrible

Ashley

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2021
Respuesta de Charles, el 27 jul. 2021
Thank you for taking the time to rate your experience. I'm sorry to see we did not meet your expectations. If you're open to sharing, I am open to listening to additional feedback so we can better understand what our guests are expecting.

10/10 Excelente

Samanta Bernis

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 5 noches en julio de 2021
Respuesta de Charles, el 20 jul. 2021
Thank you for the 10/10 rating! We hope to see you again soon!

2/10 Terrible

cynthia

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en abril de 2021
Respuesta de Charles, el 27 abr. 2021
Thank you for taking the time to rate your stay. I would be open to any additional feedback you would want to provide so we can improve our service. Thank you!

8/10 Bueno

Paul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2021
Respuesta de Charles, el 27 abr. 2021
Thank you for taking the time to rate your stay. I would be open to any additional feedback you would want to provide so we can improve our service. Thank you!

2/10 Terrible

Angela

Se hospedó 1 noche en marzo de 2021
Respuesta de Charles, el 27 abr. 2021
Thank you for taking the time to rate your stay. I would be open to any additional feedback you would want to provide so we can improve our service. Thank you!

2/10 Terrible

Cliente verificado

Viaje familiar con niños
No le gustó: Servicio y personal
I was not pleased about my experience I made reservations through Expedia when I went to the motel they told me that my room was unavailable and that it’s not really good to go through 3rd party and when I called Expedia customer service I was unable to speak with someone because they said something was wrong with there computers and for me to call back in an hour
Se hospedó 1 noche en marzo de 2021
Respuesta de Charles, el 27 abr. 2021
Oh no, I am so sorry to hear this was your experience. Please know we are working as a team to improve our level of service and want all of our guests to feel welcome. I hope you will give us a second chance the next time you are in the area.

2/10 Terrible

Kaye

Viaje familiar
Se hospedó 2 noches en marzo de 2021
Respuesta de Brandon M., el 12 mar. 2021
Thank you for feedback!!

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing they over booked my room. Never stayed here.
Se hospedó 2 noches en marzo de 2021
Respuesta de Brandon M, el 12 mar. 2021
Thank you for your feedback!!

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, staff was friendly and very helpful. The room was large and open with new appliances and adequately stocked dishes, pots, silverware etc. Nice small continental breakfast, adequate dumbbells in the gym and they offer “to borrow” grill and additional kitchen supplies. I had my dog with me and there was adequate space in empty fields to walk her and I never felt unsafe!
Se hospedó 13 noches en enero de 2021
Respuesta de Brandon M., el 24 feb. 2021
Thank you for your wonderful feedback regarding your experience.

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
It was a bad experience. The facility ws outdated, not clean, and there were other issues.
Se hospedó 2 noches en febrero de 2021
Respuesta de Brandon M, el 24 feb. 2021
We regret your experience didn't meet your expectations. We hope that you will give us another opportunity!

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en enero de 2021
Respuesta de Brandon M, el 6 feb. 2021
Thank you!!