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Opiniones de Hampton Inn & Suites Danville

2.5 out of 5
Hampton Inn & Suites Danville
370 Eastgate Dr, Danville, IL

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 205 de 425 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 143 de 425 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 46 de 425 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 17 de 425 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 425 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Stephanie

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Audrey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just minutes from Interstate 74. Breakfast was included, which was good, as there wasn't any place nearby for food. Staff were friendly and helpful. The staff when we arrived were able to suggest a perfect restaurant (Jocko's) for vegetarians to find dinner. Hotel showed a bit of wear-and-tear but was clean and comfortable. We found out later that the friends of a friend always stay at the Hampton when driving from Maryland to see family in South Dakota.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Elizabeth

No le gustó: Condiciones de la propiedad
I was in the area for a funeral. I paid $240 which seemed steep for a hotel in a rural area but it was all that was available. In a word I would describe it as “ugh.” My room needed a full renovation. It appeared to be last redone loooooong ago. The furniture had dents and nicks and missing chunks of wood. I didn’t even sit in the chairs because they were so stained. The lighting in room was so poor I could barely see to read. The coffeemaker kind of dribbled out coffee that looked more like tea. There were tiles missing in the bathroom. Last but not least, no closet; only a hook on the back of the bathroom door. It was a pretty depressing stay, which I guess was in line with going to a funeral. There are other newer looking hotels in the surrounding area. Stay at one of those.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Courtney

No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

candy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
easy on and off freeway our usual stopping place when we go south.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Phil

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
We stayed there because we were told that the Hot Tub was working fine. Of course it has been broken for a while. They had only one cart to carry luggage, which had bad wheels. The wife could hardly get the door open on our room, door handle needs fixed. The elevator has the wall trim hanging at the bottom of each panel. We found the clipboard from the maid still sitting in our room. Must have been in a hurry to leave, as she left someone else dirty wash cloth hanging in the shower. Needs management to take a hard look at the overall cleanliness of this hotel.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Jill, Worthington

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Shawn

Viaje familiar con niños
Le gustó: Limpieza
I was sure I saw "Cribs available" on the list of amenities when booking, as this is needed. However, upon check-in, when we asked about a crib, the receptionist looked at me like she had no idea what I was talking about.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Charles

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Overall good stay.
Overall the stay was good. The staff was friendly and helpful. The room was clean. Some of the furniture could use an upgrade/update. The carpet could use an update. The bed was good with nice pillows. Overall we were satisfied, just could’ve used a few updates to some stuff. But staff was nice and friendly.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Phillip

Viaje de negocios
Se hospedó 6 noches en octubre de 2023

10/10 Excelente

Denise

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A great weekend stay
Check in staff was friendly and quick. The room was very clean and comfortable. The breakfast was great.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Jean

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Staffing was clearly an issue here. We only had minimal housekeeping 2 out of 3 days (i.e. clean towels and the trash taken out) beds not made and nothing else cleaned. The room we were in was sold as an accessible room with two queen beds. It was a regular room with no extra space to accommodate a walker or a wheelchair. There was hardly any space to turn around with a walke and then a second person could not walk by the beds. The bathroom simply had two grab bars added to a tub. Had to ask for a stool for the tub. There was no hand held shower head. Not my idea of an accessible room. I've had better luck at other Hampton Inns. Not this one. Very disappointed.
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Michael

Viaje en pareja
Le gustó: Servicio y personal
Not the best or cleanest Hampton we have stayed in. The staff were friendly and accommodating to our requests. However, our room was missing towels, shampoo, conditioner, and a coffee maker. I don’t know if we would return to this Hampton. Location did not feel the safest.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Adrianna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was super nice and very helpful! Hotel is clean and quiet. Will definitely stay again!

10/10 Excelente

IRENE

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Mark

Le gustó: Limpieza y comodidad de las habitaciones
Loose shower rail
Stay was overall good. Friendly staff...However the shower handicapped rail inside of tub was loose to coming out of the wall. Lady at front desk wrote fown complaint and said would give to maintenance.
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Kathleen

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Isaac

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
The service we got when check-in we amazing she made sure we had everything we needed. The hotel room was dingy and in need of paint and basic maintenance. The bathroom door would not lock and there was paint pealing off of it. The room was clean but you could tell they weren't keeping up with the basic maintenance to keep the room nicer than just clean. The hot tub was like a lukewarm bath, not very hot. My teenagers enjoyed a dip in the pool. Which was working which is great. I thought it was weird that the pool was closed from 10pm to 9 am. I would have gone down to soak in the hot tub at 6am if it was hot enough and open to guests.
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Steve

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Our room smelled VERY strongly of Cigarette smoke and it was supposed to be a non-smoking room. Black mold on the ceiling above the shower so we didn’t use it. Rooms need updated. We were really glad we were only booked for one night. Seems more like a 2 star hotel. :(
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Robert

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly and helpful service. Clean room with comfortable bed. Tasty breakfast. Just what you’d want for a friend’s wedding weekend. Allowed us to focus on that, not the hotel experience.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Angileta

Viaje familiar
No le gustó: Limpieza y servicios
indoor pool was green and slimy on bottom, whirlpool/hot tub not working, no pool towles entire weekend. Room was not clean or stocked. Key card had to be reset each time we left room by front desk. no employees. no housekeeping had to wait 40 mins to get 4 bath towels cuz our room came with none and no toilet paper. no cofee pot or kerig, microwave broken along with mini fridge. waste of money. room was nothing like pictures on line, no kitchen table in suit as was supposed to have.
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

Cary

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza y condiciones de la propiedad
Clearly understaffed. Out of routine supplies. Not sure if problems due to indifferent management or what but property is very run down. Appreciated a pet-friendly place to stay in the area, but the place is in dire need of significant TLC.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Cheri, Virginia Beach

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel has easy access to the interstate. There are many dining option in downtown Danville, a few miles away. Good breakfast! The hotel looks newly remodeled but still needs a few finishing touches.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Althea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en agosto de 2023

2/10 Terrible

Randi

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

jane

Viaje en pareja
Le gustó: Limpieza y servicio y personal
This property was very convenient for our stay in the area. Staff was very friendly.
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Rita

Le gustó: Limpieza y condiciones de la propiedad
Room was not ready when got there. It was 5 pm. Curtain would not close
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Matthew

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Lynne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Emerson

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was easily accessed.
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

jay

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Gail

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great pool and hot tub. Very helpful staff.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Janet M

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a bed for the night during two very busy events in Danville. The pool and hot tub were a great wind down after a long day. They provide a limited free breakfast in the morning to get you started.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Theda

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was great and understanding about the power putsge situation
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Fran

Le gustó: Servicio y personal
Breakfast was good..
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Kellie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Room was what we expected
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Tessa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The breakfast attendant was fabulous!
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Cathelene

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Karen

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Harjot

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Chanda

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Harjot

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2023

2/10 Terrible

Sherry

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
we have stayed here in the past and it was great. Not this time!!! The staff was extremely RUDE and not friendly at all. The carpet was really dirty. There was hairs all over the shower . I will never stay here again. If there was a zero That is what they would get.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Debra

Se hospedó 2 noches en mayo de 2023

6/10 Aceptable

CHRISTOPHER

Viaje familiar con niños
No le gustó: Servicio y personal y condiciones de la propiedad
I do not give reviews, good or bad, but I chime in when something is great or horrible. As soon as we walked into the hotel, the person working the desk wasn't friendly, and she was trying to see if there was any possible way for her not to speak. Maybe it was the "if you don't have anything nice to say, you don't say it" mindset she was going for, but we took it as extremely rude. I asked which direction the elevators were, and with their head down, looking or reading something, they pointed with no words spoken. The carpet around the elevator was filthy on the second floor, where our room was, and the room we were given had seen better days. The wallpaper was peeling in the bathroom. The bathroom floor should have been swept and then mopped, not mopped and pressing all the loose dirt and hair into the room's corners. There was peeling paint on the bathroom door, and just taking a quick inventory. The hotel provided two towels and one washcloth for two adults and one child. We went to the pool, and the pool area had no lights on and no information if you were supposed to use your room towels or if there would be towels, or if you needed to ask for towels. We had to ask for room towels anyway, so down we went with our room towels. The person at the front desk was displeased that we had returned with more questions and that she had to go down the hall to get any towels. The story could continue, but you understand by now this was not a customer-friendly experience or a clean
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Servicio y personal y comodidad de las habitaciones
Coffee maker location was in the bathroom. Unacceptable!
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Dorian

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
The property needs to be upgraded. The hallways were warm and humid. The staff didn't seem enthusiastic to help customers.
Se hospedó 2 noches en mayo de 2023