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Opiniones de Chelsea Hotel

3 out of 5
Chelsea Hotel
Uhuru Street, Dar es Salaam

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 48 de 114 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 39 de 114 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 13 de 114 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 114 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 114 opiniones" "

8.4/10

Limpieza

8.0/10

Servicio y personal

6.8/10

Servicios

8.0/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

mauricio

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No volvería al Chelsea
A pesar de ubicación, el hotel no es malo, pero sí muy deficiente la atención del manager y del personal de la recepción El día de llegada se extravió mi maleta en el aeropuerto, dejamos el teléfono del hotel para que nos avisaran cuando llegara el equipaje, consultamos en reiteradas oportunidades a la recepción si habían recibido un llamado para mi, siempre dijeron que no , al retirarme de la ciudad pasé a consultar al aeropuerto y ahí me dijeron que habían llamado en 3 oportunidades al hotel para avisarme que mi equipaje esta en custodia para ser retirado, nunca recibí la información. Mala experiencia, pero el personal del restaurante es muy atento, el desayuno muy básico.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Nadeem | Chelsea Hotel, el 19 oct. 2019
Dear Mauricio, Thanking you very much for staying with us. Your concerns with regards to the reception staff has been brought to the attention of the concerned department. Rest assured that appropriate actions have taken place to address them. Please note that we always work hard and strive to make your stay with us the most comfortable and enjoyable. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for staying with us. Warmest regards, Nadeem Chelsea Hotel | Dar es Salaam

10/10 Excelente

FANG, OTTAWA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Gilbert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Allen

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Ruth

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Amanda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel isn't the Hilton by any means but if you are looking for a safe, clean budget hotel this would be it. Didn't see any bugs (we've had issues in other tropical hotels) and the room was very clean!
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Eva

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
Bad wifi. Unsafe area for families. Smelly bathroom. Ok but not value for money. Should be cheaper
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Zelalem

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible Experience
We had a terrible experience at this hotel. We were first checked into a room that hadn't been cleaned and were then moved to the adjacent room which happened to be right next to the elevator. The walls are thin and we could hear everything from the next room. The front desk agents who checked us in were less than courteous and had attitudes when we brought forth the deficincies. The laundry misplaced one of the four items we sent for washing and had an attitude when we asked them about the missing item. The bellwoman, doorwoman, housekeeing and lunchroom staff were courteous however we wouldn't recommend this hotel for future stays.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Nadeem D. | Chelsea Hotel, el 8 nov. 2023
Dear Zelalem, Thanking you very much for staying with us.Your concerns have been brought to the attention of the concerned department. Rest assured that appropriate actions have taken place to address this. We always work hard and strive to make your stay with us the most comfortable and enjoyable.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for being with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

8/10 Bueno

Ousmahila, Atlanta

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place, nice staff but the area around the hotel does not look too good. There are markets, low class restaurants and shops around the corner.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nadeem D. | Chelsea Hotel, el 7 nov. 2023
Dear Ousmahila, Thanking you very much for staying with us.It brings us much pleasure to learn that you found our hotel to be a nice place and to have nice staff. Our hotel is located in the city center of Dar es Salaam conveniently accessible to local markets, shops and restaurants. Generally, higher end restaurants are located outside of the city center.We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

8/10 Bueno

Nathalie

Viaje en grupo
No le gustó: Servicio y personal y comodidad de las habitaciones
dommage
la chambre 301 m'a été attribuée à mon arrivée ... très belle chambre... mais tout juste arrivée devant celle-ci la récépton à appelé la femme de chambre se trouvant a l'étage, pour me demander de redescendre ... car, il faudrait payer plus pour avoir une belle chambre ... je paye donc plus ... mais je reçoit la chambre 609... vraiment limite ... la 301 ne m'était plus accordée ... alors que je venais de payer plus cher .... je suis déçue !
Se hospedó 3 noches en septiembre de 2023
Respuesta de Nadeem D. | Chelsea Hotel, el 7 nov. 2023
Dear Nathalie, Thanking you very much for staying with us.The room category you had paid additional charges for was in fact for a higher and better room category than your original booking. We apologize if there was any confusion or misunderstanding in the room allocation. But rest assured, the room that was assigned to you in fact was in a higher room category. We apologize for any confusion or any inconvenience that may have been caused.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for being with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

4/10 Malo

Nathalie

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Décevant !! Vraiment décevant
La chambre réservée, possédait 2 lits séparés que nous aurions très bien joindre pour un faire un grand … mais il aura fallut payer plus cher pour avec une chambre plus petite avec un seul grand lit !!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nadeem D. | Chelsea Hotel, el 7 nov. 2023
Dear Nathalie, Thanking you very much for staying with us.Please note that the Twin bedrooms(2 Single beds) and the Queen bedrooms(1 Queen Sized bed) are of the same size in terms of space. The Queen bedrooms however are priced higher than the Twin bedrooms.The room types that are equipped with a Double sized bed (Queen Bed) are the Standard Double Room, Deluxe Double Room, Superior Room and the Comfort Suite.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for being with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

6/10 Aceptable

Enock

Viaje de negocios
Le gustó: Servicio y personal
Close to several points of interest
Se hospedó 3 noches en septiembre de 2023
Respuesta de Nadeem D. | Chelsea Hotel, el 7 nov. 2023
Dear Enock, Thanking you very much for staying with us. We are happy to learn that you found our location to conveniently located close to several points of interest. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

2/10 Terrible

Valerio

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Unprofessional management!
Se hospedó 1 noche en agosto de 2023
Respuesta de Nadeem D. | Chelsea Hotel, el 7 nov. 2023
Dear Valerio, Thanking you very much for staying with us.Your concerns with the management has been brought to the attention of the concerned department. Rest assured that appropriate actions have taken place to address this. We always work hard and strive to make your stay with us the most comfortable and enjoyable.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for staying with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

10/10 Excelente

Navjyoti

Se hospedó 2 noches en agosto de 2023
Respuesta de Nadeem D. | Chelsea Hotel, el 7 nov. 2023
Dear Navjyoti, Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was such a great experience. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

10/10 Excelente

Tabrez

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would stay again
Staff was friendly and helpful, food and location was good. Clean rooms
Se hospedó 3 noches en agosto de 2023
Respuesta de Nadeem D. | Chelsea Hotel, el 7 nov. 2023
Dear Tabrez, Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was such a great experience; the attention from our friendly and helpful staff, our location, the clean rooms as well as the good food at the restaurant.We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

10/10 Excelente

Raymond M.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel near Kariakoo
I really liked my stay at Chelsea hotel. I chose it because it is close to the vibrant Kariakoo market area (the biggest market in all of Tanzania), but I ended up also liking it for other reasons. The staff were accommodating and helpful, and what I noticed was also that there seemed to be a good mood between the staff; it felt like they were a family who also Enjoyed working together. For me as a customer, that is a very good sign. To be honest, the one flaw for me was their breakfast, which was not really that interesting for me. It was not Bad, and I think they did their best, but the Flavours of the breakfast food there was not to my taste. But I could get to the Al Ayman restaurant nearby in just a few minutes for chai with milk and breakfast that fitted my taste more, so this was not a big issue for me. Overall, I was super pleased with this hotel, and I can recommend this 3-star hotel to anyone who wants to experience the Kariakoo area, and also wish to have a good experience at the hotel itself. A shout-out to the roof terrace as well, which was Very nice (see picture).
Se hospedó 7 noches en julio de 2023
Respuesta de Nadeem D. | Chelsea Hotel, el 7 nov. 2023
Dear Raymond, Thanking you very much for staying with us. It brings us much pleasure to learn that you liked our hotel, the attention from our helpful and accommodating staff, our location, the clean rooms as well as the good views from the rooftop terrace.And it is true, we the staff here are a family. We love, care, respect and enjoy working with each other, we feel bonded like a family.Your concerns with the breakfast you have reported has been brought to the attention of the concerned department. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

10/10 Excelente

Aidan

Le gustó: Servicio y personal
Good location. Friendly staff. Fast WiFi.
Se hospedó 1 noche en julio de 2023
Respuesta de Nadeem D. | Chelsea Hotel, el 2 jul. 2023
Dear Aidan, Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was such a great experience; the attention from our friendly staff, our good location and fast WiFi.We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

8/10 Bueno

Richard

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ok
Se hospedó 7 noches en mayo de 2023
Respuesta de Nadeem D. | Chelsea Hotel, el 23 may. 2023
Dear Richard,Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was a good experience. Our reception attendants as well as myself did appreciate every time we had spoken as we did get a good deal of learning from you from your great experiences in life.We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam.We look forward to serving you again at our very best in the near future. Thanking you once again very much for being with us. Warmest regards from us all,Nadeem D. Chelsea Hotel Dar es Salaam

8/10 Bueno

Charlotte Sverre

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Nadeem D. | Chelsea Hotel, el 3 may. 2023
Dear Charlotte,Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was a great experience. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We are looking forward to serving you again soon. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

10/10 Excelente

Ugur

Se hospedó 1 noche en febrero de 2023
Respuesta de Nadeem D. | Chelsea Hotel, el 7 nov. 2023
Dear Ugur, Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was such a great experience. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

2/10 Terrible

Jackson

Le gustó: Limpieza
No le gustó: Servicio y personal
Service and facilities not worth the money paid , breakfast horrible , staff not professional , have to be careful while paying your bills , need to check and total or else u can be paying more , if you trust , wifi limited , overall not satisfactory
Se hospedó 2 noches en febrero de 2023
Respuesta de Nadeem D. | Chelsea Hotel, el 7 nov. 2023
Dear Jackson, Thanking you very much for staying with us.Your reported concerns have been brought to the attention of the concerned department. Rest assured that appropriate actions have taken place to address them. We always work hard and strive to make your stay with us the most comfortable and enjoyable.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for being with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam

2/10 Terrible

Linda

Se hospedó 3 noches en enero de 2023

8/10 Bueno

Robert

Viaje familiar con niños
Le gustó: Limpieza
Was just fine for a night stay until catching the ferry to Zanzibar next day. Room was clean and comfortable enough. Nothing fancy but nothing to complain about, got a good night sleep which was all that was needed.

10/10 Excelente

michele

Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

NICHIKA

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room was kept clean. The internet through wifi was not stable. You can go to the entrance to get the new wifi passcoad if the internet connection is unstable. The rooftop view was very nice.
Se hospedó 3 noches en octubre de 2022

6/10 Aceptable

Shoaib

Overall hotel is just Ok
Hotel is just ok staff is not really friendly. Although I prepaid everything but while checkout i got a surprise that i have to pay additional 40,630 Tanzania Shillings because their system is showing that and they don’t have any explanation to that additional amount and they keep calling it human error in the system which doesn’t make sense. I will probably won’t book this hotel again. If someone stay please don’t pay in advance
Se hospedó 2 noches en julio de 2022

4/10 Malo

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Rude staff
Very rude staff. Not even hello. The breakfast was leftovers from days ago and so little options. The room wa clean and wifi good
Se hospedó 3 noches en junio de 2022
Respuesta de Chesea Hotel, el 6 jul. 2022
Dear Guest, Thanking you very much for staying with us. Your concerns has been brought to the attention of the concerned departments. Rest assured that appropriate actions have taken place to address this. We always work hard and strive to make your stay with us the most comfortable and enjoyable. We look forward to serving you again at our very best. Thanking you very much again for staying with us. Warmest regards, Nadeem D. Chelsea Hotel | Dar es Salaam

8/10 Bueno

Keun bok

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2022
Respuesta de Nadeem D | Chelsea Hotel, el 12 jul. 2022
Dear Keun, Thanking you much for staying with us. It brings us much pleasure to learn that your stay with us was a good experience overall. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We look forward to serving you again at our very best in the near future. Thanking you again very much for being with us. Our warmest regards, Chelsea Hotel | Dar es Salaam

10/10 Excelente

Herbert

Se hospedó 2 noches en mayo de 2022
Respuesta de Nadeem D. | Chelsea Hotel, el 12 jul. 2022
Dear Herbert, Thanking you much for staying with us. It brings us much pleasure to learn that your stay with us was a great experience overall. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We look forward to serving you again at our very best in the near future. Thanking you again very much for being with us. Warmest regards, Nadeem D. Chelsea Hotel | Dar es Salaam

6/10 Aceptable

Timothy Ocen

Se hospedó 2 noches en abril de 2022

8/10 Bueno

Esther

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place
The service was great but the breakfast options are limited
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Felix

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Decent hotels
From the room you can heard the traffic loudly. Room was clean. Breakfast was bad. Wifi work well. Location is fine.
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
9/10 with low key WIFI connection
Great. Only one issue was of WIFI. Rest 10/10
Se hospedó 2 noches en diciembre de 2021

2/10 Terrible

JAMES SAITOTI

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2022

6/10 Aceptable

Omaima

No le gustó: Servicios y condiciones de la propiedad
The area is very bad there were cockroaches in the room it doesn’t look like the photo but the staff is nice
Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

Erik

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast is a bit sparse
Se hospedó 1 noche en noviembre de 2021

6/10 Aceptable

Rebekah

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Pros: Air conditioning, clean, has elevators, continental breakfast, blackout curtains Cons: Small room, lumpy pillows and bed, noisy busy street, tv satellite didn't work, small lobby (can't really hang out there), terrible free parking garage (fits 3-4 cars and you have to go down a steep angle to get there and can be trapped in by other cars so we paid for expensive parking across the street)
Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

Daniel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant restaurant view. Delicious breakfast and meal selections.
Se hospedó 10 noches en noviembre de 2021

10/10 Excelente

Lubango

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good customer service.
Se hospedó 2 noches en octubre de 2021

4/10 Malo

Lucie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La chambre est vraiment petite, une chaleur insoutenable dans la salle de bain et entendre le bruit de la rue toute la nuit et toute la journée c'était vraiment pénible.
Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

Blessing

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2021

10/10 Excelente

Wesley, Warsaw

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really enjoyed the facilities and I lived the location. I will recommend this property and I will stay here in the future.
Se hospedó 3 noches en octubre de 2021

10/10 Excelente

Abdussamed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2021

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed here for 2 nights as a means to do the safari and Maasai village tour. The beds are super hard, The area is super congested and noisy, and the cleanliness of the room was downright disgusting. There was a strong sewage odor coming from the bathroom that made me nauseous. The shower head was so full of mold and soap scum I didn’t even bother to take a shower until I got to the safari. The lighting is dim, dismal, and depressing. I couldn’t wait to leave. The staff didn’t smile or seem friendly at all. I wouldn’t recommend staying here.
Se hospedó 3 noches en junio de 2021

8/10 Bueno

Tor Ernie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2021
Respuesta de Nadeem D. | Chelsea Hotel, el 25 may. 2021
Dear Tor, Thank you very much for staying with us. We are very happy to learn that your stay with us had been a positive experience. We strive to make your stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself wherever else you may have been to in our beautiful country and the city of Dar es Salaam. Thank you very much again for being with us. We look forward to serving again at our best in the near future. Warm regards, Nadeem D. Chelsea Hotel | Dar es Salaam

10/10 Excelente

Joshua

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My go-to hotel in Dar
Have stayed here in the past, was very happy to come back. Staff are very friendly and treat me like I am family. I look forward to returning.
Se hospedó 2 noches en marzo de 2021
Respuesta de Nadeem | Chelsea Hotel, el 25 abr. 2021
Dear Joshua, Thank you very much for staying with us. We are happy to know that we are your go-to hotel in Dar es Salaam, that you find our staff friendly and that you are treated as family. We also hope you have enjoyed yourself wherever you may have been to in our beautiful country of Tanzania and our great city of Dar es Salaam. Thank you very much again for always choosing our hotel as your second home. We look forward to serving you again at our very best. Safe journeys and warm regards, Nadeem D. Chelsea Hotel | Dar es Salaam

6/10 Aceptable

Suzanne

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Chelsea Stay
Cleanliness was good. Breakfast included was not impressive. We ate out after the first day. The staff (other than the cleaning) were not helpful and did not have a good attitude. When you are in retail - smiling and friendliness is a MUST. There are many people looking for a job and to not be friendly invites you to go look for another position where you can be miserable.
Se hospedó 3 noches en febrero de 2021
Respuesta de Nadeem | Chelsea Hotel, el 12 feb. 2021
Dear Suzanne, Thanking you much for staying with us. It brings us much pleasure to learn that your experience with our cleaning staff was good. Regarding the breakfast not being up to par with expected standards is due to the current Covid situation. We have temporarily stopped offering our standard full buffet breakfast setup and that at the moment are offering an all you can eat A La Carte based breakfast service in order to enforce social distancing. We hope you can understand the reasoning behind this undertaking. With regards to some staff not displaying visibly appreciative friendly attitude towards you has been brought to the attention of all departments. Rest assured appropriate actions have taken place to address this concern. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. Thanking you again very much for being with us. We look forward to serving you again at our very best. Our warmest regards, Nadeem D. Chelsea Hotel | Dar es Salaam

10/10 Excelente

N

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2021
Respuesta de Nadeem | Chelsea Hotel, el 12 feb. 2021
Dear N, Thanking you much for staying with us. It brings us much pleasure to learn that your stay with us was a great experience. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We look forward to serving you again at our very best in the near future. Thanking you again very much for being with us. Our warmest regards, Nadeem D. Chelsea Hotel | Dar es Salaam

10/10 Excelente

Eulene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Team chelsea
I was pleasantly surprised by the reviews i saw before and all the reviews were accurate aside from the hustle and bustle its an amazing hotel ill definitely use it again ,the staff is so helpfull and friendly..the rooms are amzingly clean linen is crispy white very comfortably beds.the restaurant menu on the fisrt floor is amazing tasty food loved it.only area chelsea team can do some upgrades on the room is the shower it was a bit mouldy that could be from the climate maybe but it should be kept spotless always that the area that needs to be most hygienic..i also changed rooms because their was a cocroach issue but they were happy to cahnhe my room and i was happy with the changes..amazing hotel and staff overall.
Se hospedó 2 noches en diciembre de 2020
Respuesta de Nadeem D | Chelsea Hotel, el 19 dic. 2020
Dear Eulene, Thanking you soo very much for staying with us. It brings us much pleasure to learn that your stay with us was such a great experience; the attention from our helpful staff, the clean comfortable beds, the tasty food items at the restaurant. Your concerns with the bathroom have been brought to the attention of the concerned department. Rest assured appropriate actions have taken place to address the issue. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. Also, we also hope you have enjoyed yourself wherever you may have travelled to in Tanzania and our great city of Dar es Salaam. We look forward to serving you again at our very best soon. Thanking you again very much for being with us. Our warmest regards, Nadeem D. Chelsea Hotel | Dar es Salaam

8/10 Bueno

kire

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Everything was great but checkin and checkout are a little bit slow and complicated
Se hospedó 1 noche en noviembre de 2020
Respuesta de Nadeem D. | Chelsea Hotel, el 26 nov. 2020
Dear Kire, Thanking you so much for staying with us. It brings us much pleasure to learn that everything was great with your stay with your stay. Your concerns with slower than normal check-in/out process has been brought to the attention of the concerned department. Rest assured, appropriate actions have taken place to address this concern. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We are looking forward to serving you again at our very best in the near future. Thanking you again very much for being with us. Our warmest regards, Nadeem D. Chelsea Hotel | Dar es Salaam