Vista frontal de la propiedad

Opiniones de Browns Dartmouth

3.5 out of 5
Browns Dartmouth
27 - 29 Victoria Road, Dartmouth, England

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 74 de 100 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 21 de 100 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 100 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 100 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 100 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

phil

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good value Great breakfast Room 6 comfortable and quiet Room ample size Dislike sink in bathroom-ultra small Great for 1 night
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Andrew

Le gustó: Limpieza
No le gustó: Servicio y personal
The hotel was OK a bit tired. What shocked me was the staff member that checked us in and served us for breakfast ( may well have been a family member)) was far from friendly almost surly. At breakfast which sounds a bit petty but I simply asked for some hot milk for my coffee and she refused. I then asked again and said could she not simply heat up the cold milk in the small glass bottle the milk came in. She just said I can’t do that. For goodness sake even premier inns would heat some milk up for you. This was not a cheap hotel.
Se hospedó 1 noche en mayo de 2024
Respuesta de Browns, el 11 may. 2024
Please accept our sincere apologies for the attitude of the member of staff on duty that morning. Although no excuse, the person concerned had received some bad news that morning which upset her and through her off her usual exemplary customer service. Apologies once again.

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Håkon

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Håkon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Mike, el 8 feb. 2024
Cheers guys. Glad you had a good stay. Hope to see you again next time you're down in Dartmouth.

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very pleasant
Polite, friendly staff. Smooth check-in & out. Comfy room which was a nice temperature (usually find hotel rooms far too hot). Great food in the restaurant. Nothing to complain about!
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Alice

Viaje en pareja
Le gustó: Servicio y personal
This is a nice small hotel conveniently located and we enjoyed our stay. Bistro was excellent, staff were welcoming and friendly. Breakfasts a bit disappointing - slow service for cooked items on day 2 even when there were only four in the restaurant and the meat items were overcooked and toast cold. We booked the best room as a treat so very spacious and pleasant up on top floor but could be improved with a new mattress which fits the bed frame plus some larger cushions for back support when sitting up. We were also a bit surprised, given the cost of the room, that there was no tidying/replenishing of the room on day two of our stay - my husband had to fetch milk, tea bags and biscuits from three floors down when we returned from our day out, and clean the cups we’d left. Suspect this was an oversight but needs to be noted. Despite these points, we enjoyed our stay and especially the service and food at the bistro. The hotel is very well located, the parking arrangement is excellent and overall we loved our first ever visit to Dartmouth.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

helen

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
hotel room was comfortable and clean.Food okay ,however service at breakfast was dire we arrived at 8.30 and did not receive our breakfast till 9.30 we received no form of apology or information as to why our breakfast took an hour to cook.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Browns, el 20 dic. 2023
Hi there, please accept our sincere apologies for this. The morning you speak of was a navy passing out and unexpectedly, everyone wanted their breakfast first thing which overloaded our chef and hence the unacceptable delay with your food.On reflection we should have anticipated this demand in advance and staffed up accordingly. Once again, please accept our apologies for this. Kind regardsMike and SusanOwners

6/10 Aceptable

Robert

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We will return
Hotel central in Dartmouth. Bistro and bar which we used. Ate in hotel 2nd night food delicious
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Weekend Away
Very warm welcome, great room, comfortable bed, good facilities etc and lovely toiletries. Food was excellent - both breakfast and the evening meals we enjoyed. Thank you!
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice Hotel
Nice hotel with friendly and helpful staff. Room was a little dated and the bathroom needed some attention to make it modern.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic stay
We had a great stay. This is our third time at Brown’s and you are consistently excellent. Lovely room, very tasty breakfast, everyone was very friendly and helpful. Live music from Joe was a great bonus.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

RACHEL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Absolutely fabulous and we will be back . It was a lovely hotel and the best breakfast with a lovely room and staff. The location was perfect right in the centre and parking was free with a parking voucher that you put in your window for the whole week
Se hospedó 7 noches en septiembre de 2023

10/10 Excelente

Joanna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is an absolute gem right in the heart of Dartmouth! We were lucky enough to be staying in the suite at the very top of the hotel, which is a lovely, spacious room with a gorgeous bathroom. It is walking distance from all of the main highlights of Dartmouth (approx. 3 min walk from the riverfront), including restaurants and pubs. Breakfast was included in our stay and it was delicious. I will definitely stay here again!
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The owner was very friendly and obliging , The room comfy and right in the town a complimentary glass of Prosecco to all guests ‘ it’s a family run hotel so they go the extra mile would stay there again
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Desmond

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice little hotel
Se hospedó 4 noches en julio de 2023

10/10 Excelente

Roger

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great quality stay
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful stay
Wonderful stay at Brown's - everyone was so welcoming and helpful and the food was excellent. We'll definitely be back!
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Dale

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
BEAutiful!
Very nice Hotel, lovley staff. Very good dinner. I just can recommend it!!
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

MRS A

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Kind hosts and comfortable stay
Super hosts and team, extremely friendly, helpful and kind. Thank you so much for drying out our walking boots!
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Lorraine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We had a lovely time staying at Browns, the staff were very friendly and couldn't have been more helpful. The food was fab as were the drinks at the bar. The bed was super comfy!
Se hospedó 2 noches en abril de 2023

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2023

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Come to Browns !
Very friendly place. Welcoming hosts
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Ralph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

David

Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2022

10/10 Excelente

Lelia

Se hospedó 2 noches en diciembre de 2022

10/10 Excelente

Guy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Has character. Friendly & smiling staff. Warm - in every sense of the word..!

10/10 Excelente

George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Weekend away
Great location, friendly staff. Excellent breakfast. Fully recommend
Se hospedó 2 noches en diciembre de 2022

10/10 Excelente

Phil

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay, clean, staff were polite, the room was nice and the shower was fabulous! Ate in the restaurant, not the cheapest but very good food. And so was breakfast.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great licatio
Excellent service. Owners and staff welcoming, friendly and helpful.
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Lorraine

Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Charles

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff very friendly and helpful.great breakfast Room very comfortable And they provide a permit for free parking. Thank you very much for a nice stay , will be back ......
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
Comfortable room on first floor - very clean and spacious Was a bit noisy from outside traffic but on a main road so expected Breakfast was good and plenty of choice Location was excellent for shops and restaurants Free parking off site was a bonus - you could pull up outside hotel for dropping off bags and park free for two hours Staff really friendly Would come back
Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Geoffrey

Se hospedó 2 noches en abril de 2022

8/10 Bueno

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en abril de 2022

10/10 Excelente

Dorothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel!
Beautiful room, excellent service and professional staff. Great food too! Felt very safe as Covid precautions well thought out.
Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worth a visit
Nice town centre hotel. Friendly helpful staff and owners.
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Helen

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice stay, hotel a bit tired but very friendly stat. Breakfast delicious
Se hospedó 1 noche en noviembre de 2021

8/10 Bueno

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel
We had an excellent stay at this quirky but well furnished hotel. The location was ideal for us. The staff were friendly and very accommodating.
Se hospedó 3 noches en noviembre de 2021
Respuesta de Mike, el 9 nov. 2021
Thanks so much for the nice words and so glad you had a lovely time with us. Hope to see you down in beautiful Dartmouth again, sometime soon.

10/10 Excelente

Bernard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Paul

No le gustó: Limpieza
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Patrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice area, comfortable hotel.
We stayed 2 nights. Good sized room/bathroom, cozy and very clean. Breakfast served at the table, good choice. We didn’t use the restaurant but it was fully booked the first night and the menu had a good choice. Within walking distance of the center and the ferry’s. Plenty of things to see and do in the area. Parking was free but a block away and at night we didn’t feel comfortable about leaving the car unattended. Your space is not booked, so on busy days you may have to wait around until a parking space is free again. We had a very nice stay but it seemed a bit overpriced as do most hotels in this area. A pity, we would come more often …
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A great find in beautiful Dartmouth!
A lovely welcome and delicious breakfast. Comfortable bed though quite firm but fine for us. Everyone we came across was a delight. We thought it was very good value too - not cheap but when compared to many Dartmouth options. Car parking pass also included though car park can be very busy in high season. We drove a little past the hotel and it was free on the street but make sure you check for parking signs as we were very lucky!
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Miss J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2021

6/10 Aceptable

Dave

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
One night stay
One night stay. Location is perfect for the town but the condition of the hotel for the £175 per night is disappointing. It is clean and tidy but the room looks tired and smelt musty. The staff were friendly enough, however the bistro menu doesn’t have the biggest choice which was also a little disappointing.
Se hospedó 1 noche en julio de 2021