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Opiniones de At Home Express Tangerine Inn

2.5 out of 5
At Home Express Tangerine Inn
3870 North US 17, DeLand, FL

Opiniones

5.0
Puntuación de 10, es decir, Excelente. Basada en 9 de 53 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 6 de 53 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 53 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 53 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 53 opiniones" "

5.8/10

Limpieza

6.0/10

Servicio y personal

3.4/10

Servicios

5.2/10

Condiciones de la propiedad

5.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2021

2/10 Terrible

martin

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Delaney

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The place was dirty and unsafe. Was harassed by the staff and the overall experience was the worst I have had at a hotel. There are sketchy hotels and then there is one, I did not even stay the night. I chose to drive home at 2 am after an exhausting day vs staying there. This is not a safe establishment on all accounts.
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

eric

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza
The smell of the room was not present. Being a Florida Boy the one roach did not bother me much. so close, the room was freshly painted with nice tile bath but the little things did not mach the new look: heater cover needed paint, furnishings need a coat of paint to hide stains, They may still be working on the updates.
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

James

Se hospedó 2 noches en marzo de 2023

4/10 Malo

Paul

Se hospedó 2 noches en marzo de 2023

4/10 Malo

Amy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disappointed, needs a good cleaning.
Se hospedó 1 noche en febrero de 2023

2/10 Terrible

William J

Se hospedó 3 noches en febrero de 2023

2/10 Terrible

Donna

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst stay in my life
This was the worst place I have ever stayed. When we arrived there was a drunk person by the office. The room was dirty and there we're roaches. No wash clothes or clean towels. Management was a joke. I would never recommend this place to anyone.
Se hospedó 2 noches en febrero de 2023

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dirty, I did not take my shoes off. The smell is horrible.
Se hospedó 1 noche en noviembre de 2022

4/10 Malo

Claudio Alexander

10/10 Excelente

Marcel

Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Juan

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2022

4/10 Malo

Evan

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Horrible
Se hospedó 2 noches en abril de 2022

2/10 Terrible

Anthony

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2022

8/10 Bueno

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Was clean room , quite, was just there to lay my head down.
Se hospedó 3 noches en marzo de 2022
Respuesta de Fred, Owner, el 15 abr. 2022
Thank you for your review.

2/10 Terrible

Richard

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Motel was straight out of the fifties. It's a good thing my wife wasn't with me she would have never stayed there.
Se hospedó 2 noches en marzo de 2022
Respuesta de Fred, el 2 abr. 2022
Thank you for taking your valuable time to respond.

2/10 Terrible

Cecil

Se hospedó 1 noche en marzo de 2022

2/10 Terrible

Candace

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The office was a mess and smelled like stale cigarettes. The room was so disgusting we turned in our key and left we could not even stay there. Filthy stained sheets , a back door to the kitchen that didn't close , it had a 1/2 inch gap. No safety lock on it, anyone could have had a key to it. And it opened to the outside you couldn't even put a chair under the knob. The bathroom was disgusting. I will never book through Expedia again ,they should be ashamed to book that hotel.
Se hospedó 2 noches en febrero de 2022

6/10 Aceptable

Teresa

Se hospedó 2 noches en febrero de 2022

10/10 Excelente

Sarah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice
Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

EILEEN A

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2021

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
No need to stay here. 3 dead cockroaches on the floor, pool of brown water on the bathroom floor, mold along the bottom of the walls, and it smelled like a bug bomb. We chose to not stay and surrendered our money, that's how bad it was.
Se hospedó 1 noche en junio de 2021

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
horrible
Se hospedó 1 noche en junio de 2021

6/10 Aceptable

Jennifer

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Servicio y personal
Tangerine
Pretty good..updated room service was crap
Se hospedó 1 noche en junio de 2021

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don't recommend that anyone stay at this hotel. I surely was shocked when I checked in. Unprofessional check in, the one level hotel was rundown and was obvious it wasn't cared for. The room itself was pretty barren ~ old blankets, dead cricket on closet floor that could have/should have been removed before someone took that room. Hot water took forever to come on, but it finally did. This delightful room cost me around $100! I was shocked at what I got for my money. Again, I don't recommend this motel for anyone.
Se hospedó 1 noche en mayo de 2021
Respuesta de Fred, Owner, el 2 jun. 2021
We do not know who the guest was, therefore we look at this as a fake review. as we can not verify any details or the room number.

6/10 Aceptable

Anthony

Viaje de negocios
Le gustó: Servicio y personal
Mid grade level
Flew in very late, at 1am. Had to call the manager to come to door, which understandably, was late and he was not supposed to be working at that time. But the location did allow us to book it after midnight. For the area and timing it was ok. The room was outdated and bed was not too comfortable but the bathroom was remodeled. I was only there for 8 hours so it was ok for that timeframe.
Se hospedó 1 noche en marzo de 2021
Respuesta de Fred, Owner, el 28 mar. 2021
Thank you for your kind review

2/10 Terrible

Juanita

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible room
This place is nasty. Ppl live there in the rooms full time. No where to park either. No soap no shampoo no coffee pot. Nothing. Bed spread has burn holes. Entire place was dirty.
Se hospedó 2 noches en febrero de 2021
Respuesta de Owner, el 11 feb. 2021
Room was cleaned and inspected, with soap and shampoo, parking was available, we do not put coffee pot in rooms. If you had any problem with the room you could have come to the office.

4/10 Malo

CHRISTINE

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Sleeping in my car has provided a better stay.
The room smelled so horrible. Clean enough but there was only a fitted sheet, flat sheet and coverlet, no blanket. My blacklight flashlight showed clean sheets ( coverlet not so much) but wouldn't recommend touching any surface or the walls. Sad Strip club across the street with cops at it half the night. My boyfriend was offered 30 min with an old stripper for $200, so i can take a good guess at why the cops were there. Also i was meeting someone and called ahead so that they could go ahead and check in but was told no, never had an issue doing this at another hotel, so forget good customer service. When i complained about the room smell was told they hadn't smelled anything. No ice. The fridge was unplugged and never cooled overnight so our bottles of water never cooled. Other patrons looked like they may live there because there was outside children's toys all over the side walk and the couple 2 doors has some issues they really need to work out and a baby that took forever to be quiet. I say this as a mother of 2 with a lot of sympathy for parents. This place may need to change their business model to pay by the hour.
Se hospedó 1 noche en noviembre de 2020
Respuesta de Owner, el 13 nov. 2020
We have no bar and/or no strip club across the street. I do not know where the guests went for the evening but that was not at the motel and the details do not seem to be clear.

8/10 Bueno

arbutus

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2020

2/10 Terrible

Paul, Bonita Springs

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
No sufficient heater, no cable TV, no vent fan in bathroom, no coffee maker or area to get/make coffee, no maid service, no phone, no hair dryer.... in other words no room accommodations or service that would make this close to the >$100.00 spent.
Se hospedó 1 noche en febrero de 2020
Respuesta de Fred, el 9 mar. 2020
We cannot identify "PAUL", no comment card left in room. We did not have any complaint from guests. We do not know the check-in date. No information to identify the guest or any problem.

10/10 Excelente

pam, addison

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
close to things we needed to do priced right very friendly and helpful staff will stay again every year now
Se hospedó 4 noches en febrero de 2020
Respuesta de Fred, el 26 feb. 2020
Thank you for your positive feedback. See you next visit.

8/10 Bueno

Bob, Palm Coast, Fl.

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Appearance was a little disturbing upon reaching our destination, however very friendly and clean, some long term residents gave the appearance of a noisy environment but very quiet. I fell asleep with the key in my door but no one even attempted to cause any security issue, staff and residents very watchful, aside from the price of this faciloty i eould stay again
Se hospedó 1 noche en febrero de 2020
Respuesta de Fred, el 16 feb. 2020
Daytona 500 speed weeks are priced as special events.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Orbitz should not be charging more than $40 a night for this place. It is as bad as it can get when it comes to motels. Roaches, blood spots, dirty sheets, cigarette burns in the mattress. Whole place smells like cigarettes. I got charged $100 total for this room for one night, absolutely ridiculous. I just needed a quick place to sleep for a few hours and every other hotel in the area was sold out so got stuck staying here. At least nothing of mine got stolen but maybe I was lucky.
Se hospedó 1 noche en enero de 2020
Respuesta de Fred, el 16 feb. 2020
Next time guest should stay at another motel which is not sold out and in a distant city to get a lower rate.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
One of the worst places I've stayed at
I stayed here for one night and wasn't expecting much. Unfortunately, it didn't even live up to that. Both the room and bathroom were dirty, and the bed was rock hard and very uncomfortable. The unplugged mini fridge's door was left open and had rust in it. The cheap bathroom towels were rough on the skin and the toilet paper was ridiculously thin. Overall, not a pleasant experience.
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Jean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My Opinion Counts :
I live in Deland.. Hurricane Dorian was coming this way.. and decided on the Tangerine Inn. It was clean and comfortable. Bed was awesome.and recently remodeled . My room had a refrig and micro.. Very sound proof and appreciated the accommodations. ;-) Just wish this place allowed pets, especially during a hurricane :-(
Se hospedó 2 noches en septiembre de 2019

2/10 Terrible

Cliente verificado

No le gustó: Servicios y condiciones de la propiedad
It is old and the place was not something I would have my yard dog stay at. It had a lot of remodeling done to it but it had a bad smell in both rooms they tried to put me in. So I didn't even stay there and I spent 200.00 on it just to leave after 10 minutes later.
Se hospedó 2 noches en mayo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
very nice
Se hospedó 1 noche en marzo de 2019

4/10 Malo

Cliente verificado

not worth what we paid
The AC did not work for the 2 days we were there. The toilet was leaking, and the shower barely got hot.
Se hospedó 2 noches en febrero de 2019
Respuesta de fred, el 7 may. 2019
AC worked fine. Toilet DID NOT leak but the guests who complained did not close the shower curtain and the water leaked onto the floor. Hot water takes a couple minutes not instant.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely nothing to like. we had some of our own blankets in the car and used them. they refused wash cloths. floors pitifully dirty. cobwebs every where. this was the most disgusting place I have ever stayed. it should be closed and torn down. no place to park except on the entrance road. this was truly the most disgusting place I have ever stayed and wouldn't have except they had charged my cc three days before arrival.
Se hospedó 2 noches en febrero de 2019
Respuesta de Fred, el 9 may. 2019
These "guests" are total liars. Very clean, no cobwebs. Amazingly these "guests" never stayed in a motel before because Expedia's policy is to charge the credit card immediately when the "guest" takes a discount.

8/10 Bueno

Louis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Two nites at Tangerine Inn
TheTangerine Inn was just fine.Simple,clean,nice mattress,quiet-not fancy-but nice.
Se hospedó 2 noches en febrero de 2019
Respuesta de fred, el 22 feb. 2019
Thank you for staying with us. We appreciate you.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2018
Respuesta de Fred, el 31 ago. 2018
Thank you for your review. I hope that you liked the new vinyl windows which are much quieter for our guests.

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cockroaches anyone?!
There was a huge cockroach on the wall when we walked into our room. The man at the front desk was very unpleasant and extremely rude.
Respuesta de owner, el 12 may. 2018
We can't take your anonymous complaint seriously. Florida is known to have Palmetto Bugs that can fly. These are not German cockroaches.

6/10 Aceptable

annie, orlando

Le gustó: Limpieza
Clean and basic
Adding a coffee pot an extra rubbish bin and a hook on the bathroom door would have made this very clean but basic room nicer
Se hospedó 1 noche en abril de 2018
Respuesta de owner, el 12 may. 2018
Thank you for your suggestion. We have considered this and decided we wouldn't want anyone to burn themselves by spilling hot coffee or tea.

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de owner, el 10 may. 2018
Thank you Maria. We are happy that we made you happy.

4/10 Malo

Cliente verificado

No le gustó: Condiciones de la propiedad
picture not worth 1,000 words.
internet not working. Small amenties like tv schedule, better pillows... missing.
Se hospedó 2 noches en febrero de 2018
Respuesta de Fred, el 9 may. 2019
Thank youl, we have replaced all the pillows and internet code is available at front desk. The locks are Quickset and approved by the lock industry.

2/10 Terrible

Robert

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Pass on this place
Unfriendly check in. Office clustered and dirty. Room large but very poorly furnished, bed fair, cheap towels no washcloths and no blanket. Very overpriced for what received.
Respuesta de Fred, el 7 may. 2019
Our previous guests had no complaints, but some guests are always dissatisfied.

6/10 Aceptable

Tommy, deland fl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Nice and clean. Base board heaters suck, cold ass
Very nice staff. Freshly updated. Needs additional heating.
Se hospedó 1 noche en diciembre de 2017

8/10 Bueno

Bill, Englewood, Fl.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly staff and rooms were very clean.
By the exterior and knowing this is an old motel, the rooms were very clean and comfortable beds. Nice Interior paint. The staff was very friendly.
Se hospedó 2 noches en noviembre de 2017
Respuesta de Fred, el 7 may. 2019
Thank you for your review.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A pleasent supprise
Room was clean, recently remodeled. A few baseboards missing. Front desk was very nice. TV has antenna reception, and works well. Bed was comfortable.
Se hospedó 3 noches en noviembre de 2017
Respuesta de Fred, el 7 may. 2019
Thank you for your review. Remodeling is finished.