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Opiniones de Best Western DeWitt

2.5 out of 5
Best Western DeWitt
1055 Aaron Drive, DeWitt, MI

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 163 de 358 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 97 de 358 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 56 de 358 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 358 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 358 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Darwin

Se hospedó 7 noches en julio de 2023
Respuesta de Meh, el 13 jul. 2023
Thank you for staying with us and rating us. Hope to see you soon again.

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Heather

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Meh, el 1 may. 2024
Thank you for staying with us and rating us. I apologize for any inconvenience you had at our hotel because you have scored us low. We hope to see you again.

10/10 Excelente

gokkan, weston

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great and very economic place to sya
Se hospedó 2 noches en abril de 2024
Respuesta de Meh, el 29 abr. 2024
Thank you for staying with us and we are glad that you liked our hotel. We hope to see you again.

8/10 Bueno

Kathy

Viaje de negocios, Viaje en pareja
Le gustó: Condiciones de la propiedad
More often than not, there was no one at the front desk. The breakfast room was not kept clean (had to wipe my own table before I sat down) and the eating utensils were not kept replenished. The room was clean but dusty. The towels in the bathroom were lacking (only ONE bath towel) . The bed was very comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de Meh, el 29 abr. 2024
Thank you for staying with us. I apologize for any inconvenience you had at our hotel. We hope you come back and stay with us again.

2/10 Terrible

robert

Sheets on bed were filthy. We decllined to stay there. Hotel said we had to get refund from Expedia.
Se hospedó 1 noche en abril de 2024
Respuesta de Meh, el 28 abr. 2024
There was nothing wrong with the room. We went up there with 2 other prople from staff and check the room and we did not find anything wrong with the room. We also offered without checking the room to change bedding but guest said no we did not want to stay. We did offered another room too but you have decline that too. It was pre-paid reservation so they had to go through expedia.

10/10 Excelente

Constance

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Safe, comfortable, well maintained facility. Easy access to I-69 and US 27.
Se hospedó 1 noche en abril de 2024
Respuesta de Meh, el 25 abr. 2024
Thank you for staying with us and writing a review. We are glad that you liked our hotel. We hope to see you soon again.

8/10 Bueno

Melissa

Le gustó: Limpieza y servicio y personal
Check in was quick and easy. The guy was super nice. The room was small, and not much water pressure in the shower. The bed was comfy, but the room could use a good wipe down.
Se hospedó 2 noches en abril de 2024
Respuesta de Meh, el 23 abr. 2024
Thank you for staying with us and writing a review. I apologize for any inconvenience you had with your stay with us. I hope to see you again soon.

6/10 Aceptable

Duane

Viaje familiar
Le gustó: Limpieza
Very basic motel in central Michigan. Not convenient to download Dewitt. Restaurants closest to hotel were average at best. Found a great family owned restaurant downtown Dewitt.
Se hospedó 2 noches en abril de 2024
Respuesta de Meh, el 23 abr. 2024
Thank you for staying with us and writing a review. I hope you come back and stay with us again.

10/10 Excelente

Amy

Le gustó: Limpieza, servicios, condiciones de la propiedad
It was in a very quiet, rural area. Just minutes from the city.
Se hospedó 2 noches en abril de 2024
Respuesta de Meh, el 23 abr. 2024
Thank you for writing a review. We hope to see you soon.

10/10 Excelente

Survivor

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is the second time we’ve stayed at this Best Western and I am very satisfied. Room was clean, the area was quiet at night, and the staff was friendly and helpful. I should also point out that we are here during the off season, so things might change somewhat in the summer when it comes to noise, I just don’t know. What I can tell you is that we will gladly stay here next time we come to Dewitt.
Se hospedó 1 noche en abril de 2024
Respuesta de Meh, el 14 abr. 2024
Thank you for staying with us and writing a review. We always take care of everything so there is no noise at all. We hope to see you soon again.

6/10 Aceptable

Steven

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Room wasn't clean, dirty bathroom floor with some dead bugs. Big stain on bed sheet with hairs on it and on sofa bed. Liked king room layout and staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Meh, el 12 abr. 2024
Thank you for staying with us and writing a review. I apologize for any inconvenience but we don't make sofa bed we give you clean sheets to put on. If its a stain on the sheet that didn't come out from wash than we would not put it on but by mistake they might have put it on by accident. Again I apologize for any inconvenience and hope to see you again.

8/10 Bueno

Stephen

Se hospedó 2 noches en marzo de 2024
Respuesta de Meh, el 12 abr. 2024
Thank you for staying with us and rating us. We hope to see you again.

10/10 Excelente

Karla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The people who work there are super friendly and quick to serve, the hotel is very beautiful and clean, I loved the place and I recommend it 😊😊😊😊
Se hospedó 2 noches en abril de 2024
Respuesta de Meh, el 9 abr. 2024
Thank you for staying with us and writing a review. We are glad that you love our hotel and we were helpfull to you anyway. We hope to see you soon again.

6/10 Aceptable

David

Viaje familiar
Le gustó: Limpieza y servicio y personal
It was average. Good enough for a quick pit stop. The annoying part was air conditioning, I hate the systems that turn on and off all night, and wake you up. There was no way to control it and leave the fan on constantly. The shower also made funky noises. And breakfast was below average.
Se hospedó 1 noche en abril de 2024
Respuesta de Meh, el 9 abr. 2024
I apologize for any inconvenience but there is a controler that you can set to control air unit. We do have scamble eggs, sausage, Waffle, yougart, begals, muffines, donuts, cereals, oat meal, White and wheat bread. It is continental breatfast. Again I apologize for any inconvenience.

10/10 Excelente

Grace

Se hospedó 1 noche en marzo de 2024
Respuesta de Meh, el 23 abr. 2024
Thank you for rating us. We hope to see you soon.

10/10 Excelente

reg

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel. Good sized room. Just off highway and easy drive to shopping & restaurants
Se hospedó 1 noche en marzo de 2024
Respuesta de Meh, el 17 mar. 2024
Thank you for staying with us and writing a review. We are glad you find our hotel at convenient location. We hope to see you soon again.

8/10 Bueno

Gary

Le gustó: Servicio y personal y condiciones de la propiedad
Jewel, a very nice lady who works at the property is always very friendly, and very helpful.
Se hospedó 3 noches en febrero de 2024
Respuesta de Meh, el 4 mar. 2024
Thank you for staying with us and writing a review. It helps us motivate our employees. We are glad that we were helpfull to you anyway. We hope to see you soon again.

6/10 Aceptable

Ahmad Masse

No le gustó: Servicio y personal
.
Se hospedó 4 noches en febrero de 2024
Respuesta de Meh, el 24 feb. 2024
Thank you for staying with us and rating us. we hope to see you again.

10/10 Excelente

Kimberly

Le gustó: Condiciones de la propiedad
Great price! Close to airport! Clean!
Se hospedó 1 noche en febrero de 2024
Respuesta de Meh, el 23 feb. 2024
Thank you for staying with us and writing a review. We are glad that we could accommodate your stay. We hope to see you soon again.

2/10 Terrible

susan

Se hospedó 1 noche en febrero de 2024
Respuesta de Meh, el 25 mar. 2024
Thank you for staying with us and rating us. I apologize if you had any problems while you stayed at our hotel and we hope that you give us another chance and stay with us again.

10/10 Excelente

Tommi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great value, quiet, clean, pool was good and the coffee was wonderful
Se hospedó 2 noches en febrero de 2024
Respuesta de Meh, el 20 feb. 2024
Thank you for staying with us and writing a review. We are glad that you had a good sleep and loved our pool and breakfast. We hope to see you again soon.

10/10 Excelente

Rana

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
The best stay I have had .
Se hospedó 1 noche en febrero de 2024
Respuesta de Meh, el 20 feb. 2024
Thank you for staying with us and writing a review. We are glad that you had a great stay with us and we hope to see you soon again.

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice safe area
Se hospedó 1 noche en febrero de 2024
Respuesta de Meh, el 6 feb. 2024
Thank you for staying with us and writing a review. Our hotel is in safe and comfortable. We are that you had a great stay with us and we hope to see you soon again.

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing
The room was clean and very nice. The bed was absolutely amazing. Very comfortable.. Check in was nice and easy.
Se hospedó 1 noche en enero de 2024
Respuesta de Meh, el 1 feb. 2024
Thank you for staying with us and writing a review. We are glad you have a comfortable stay with us. We hope to see you soon again.

10/10 Excelente

Chad

Se hospedó 1 noche en enero de 2024
Respuesta de Meh, el 25 mar. 2024
Thank you for staying with us and rating us 5 out of 5. We hope to see you soon again.

6/10 Aceptable

Carmen

It was average
Se hospedó 2 noches en enero de 2024
Respuesta de Meh, el 26 ene. 2024
Thank you for staying with us and rating us. We hope to see you soon again.

8/10 Bueno

Randy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Meh, el 26 ene. 2024
Thank you for staying with us and rating us. We hope to see you soon again.

6/10 Aceptable

Joeanne

Our main entrance light to our room was dead and The tv wasn't working, so had to call front desk. He was prompt, but still it shouldn't have been like that to begin with. We didn't have a no privacy door knob placer, housekeeping came in and fixed one bed, empty one trash can and put in new towels. They left one bed unfixed (i didn't care but it was odd only one bed was made), the trash can in the main area was full and not empty, and we had half a roll of toilet paper left and they didn't even leave another roll. The swimming pool was out of order and no one told us too until my brother in law was told the heater went out so the pool facility area is cold. I don't think i will ever stay here again unless it was a last resort.
Se hospedó 2 noches en enero de 2024
Respuesta de meh, el 26 ene. 2024
Dear Joeanne,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Aceptable

Carmen

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 2 noches en enero de 2024
Respuesta de meh, el 24 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Robert

Viaje de negocios
Le gustó: Limpieza y servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Meh, el 24 ene. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Charisse

No le gustó: Servicio y personal
My flight was canceled at the last minute and the hotel would not refund my money or transfer my reservation to a different Best Western at my new departure location. Went on online chat with travelocity, and they tried calling the hotel to see if they would give me a refund and was told no. Travelocity said they had no problem doing the refund, but it was up to the hotel.
Se hospedó 1 noche en enero de 2024
Respuesta de Meh, el 24 ene. 2024
Dear value customer Thank you for completing the survey Your business is very important to us and we value your feedback. The hotel can not refund you money that was not collected by us. BW customer service agent called about your reservation at 6:20 p.m. on the said day of check in, requesting on your behalf for the stay to be cancelled due to your flight issue. The agent was advised that your reservation was done with a third party and the hotel can not cancel reservation without the third party calling also due to the time called which was beyond the policy time to cancel. We also advise the agent that there was no call from the group your reservation was done with to cancel. The hotel extended apologies and sympathize with your situation but could not honor your request due to cancelation policy.

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a nice quiet stay. Very friendly staff
Se hospedó 2 noches en enero de 2024
Respuesta de Meh, el 15 ene. 2024
Thank you for leaving us with a review on your recent stay. We value your feedbacks and keep using same to better ourseleves. We hope to see you in the future.

10/10 Excelente

Frank

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Meh, el 14 ene. 2024
Thank you for leaving us a review on your recent stay. We look forward to see you next time

8/10 Bueno

Keith, South Bend

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
This is made at checkout. The checking was easy and only took minutes as it was pre booked. Room was nice, a very large t.v. and very nice walk in shower. Room was warm with control of the thermostat, but bathroom was very cold. Bed was very comfortable and had a good night's sleep. Shower was great, but towels a bit small and only 1 each. Breakfast was the most disappointing part as it was very meager, scrambled eggs and sausage links, no potato option, no oatmeal etc. had DIY pancakes or waffles, not sure. Coffee was good, saw no juice or milk. Did have pre packaged powder sugar donuts and small muffins. Just expected more from a BW Hotel. That said. Would stay again and just get Breakfast down the road.Oh, easy checkout too.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Kevin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
G
Se hospedó 1 noche en diciembre de 2023
Respuesta de Meh, el 15 ene. 2024
Thank you for leaving us with a review on your stay. We value your feedbacks and keep using same to better ourseleves. We hope to see you in the future.

8/10 Bueno

Theresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Meh, el 15 ene. 2024
Thank you for leaving us with a review on your stay. We value your feedbacks and keep using same to better ourseleves. We hope to see you in the future.

8/10 Bueno

SABRINA

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Meh, el 15 ene. 2024
Thank you for leaving us with a review on your stay. We value your feedbacks and keep using same to better ourseleves. We hope to see you in the future.

10/10 Excelente

Rosalinda

Se hospedó 2 noches en diciembre de 2023
Respuesta de Meh, el 15 ene. 2024
Thank you for leaving us with a review on your stay. We value your feedbacks and keep using same to better ourseleves. We hope to see you in the future.

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was very clean. Beds comfortable. Quiet.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Meh, el 3 ene. 2024
Dear Richard,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 5173740000.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mehul PatelManagerBest Western DeWitt

10/10 Excelente

Robert

Respuesta de Meh, el 24 ene. 2024
Thank you for staying with us and leaving a review, we value your business and hope to see you again soon.

8/10 Bueno

Jon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Meh, el 6 feb. 2024
Thank you for staying with us and rating us. We hope to see you soon again.

10/10 Excelente

Gene

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Meh, el 4 dic. 2023
Thank you for staying with us and rating us. We appreciate your feed back. We hope to see you soon again.

4/10 Malo

Holly

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
I reviewed the other reviews and noticed there was alot of comments about how dirty the hotel was, I also noticed the hotel had a reason or excuse for every one. The reality is that this is just a dirty hotel and no, it was not busy or they had not "gotten" to it yet. It was clear some of the dried coffee/mud/sticky stains had been on tile for a long time. The bedroom headboards had quite a bit of dust, etc. dirty un vacuumed and unswept halls and elevators, etc. Pool bottom had a lot of sand in it. Listen you get what you pay for. The bed was comfy! Overall, it was what I expected a 2 star hotel to be.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Meh, el 4 dic. 2023
Thank you for staying with us and rating us. We appreciate your feed back. I apologize for any inconvenience you had and we will make sure we take care of the issue you had at our hotel. Hope to see you again.

10/10 Excelente

Rori

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Meh, el 12 nov. 2023
Dear Rori,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 5173740000.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mehul PatelManagerBest Western DeWitt

10/10 Excelente

louis

Se hospedó 2 noches en noviembre de 2023
Respuesta de Meh, el 4 dic. 2023
Thank you for staying with us and rating us. We appreciate your feed back. We hope to see you soon again.

8/10 Bueno

Sara

Le gustó: Limpieza y condiciones de la propiedad
The room was clean, met my expectations for Best Western. The only negative was the coffee.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Meh, el 12 nov. 2023
Dear Sara,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 5173740000.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mehul PatelManagerBest Western DeWitt

8/10 Bueno

carol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Meh, el 2 nov. 2023
Thank you for staying with us and rating us. We glad that you had a great stay with us and we hope to see you soon again.

10/10 Excelente

Victor Roy

Nice room. Wish it had walk in shower instead of tub. Friendly staff.
Se hospedó 1 noche en octubre de 2023
Respuesta de Meh, el 28 oct. 2023
Thank you for staying with us and writing a review. We do have walk in shower but only in few handicap rooms. We hope to see you soon again.

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Meh, el 24 oct. 2023
Thank you for staying with us and rating us high. We are glad that you had a good stay. We hope to see you soon again.