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Opiniones de Baymont by Wyndham Thornton

2.5 out of 5
Baymont by Wyndham Thornton
243 E 120th Ave, Thornton, CO

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 127 de 670 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 108 de 670 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 130 de 670 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 133 de 670 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 172 de 670 opiniones" "

5.6/10

Limpieza

7.0/10

Servicio y personal

5.6/10

Servicios

5.2/10

Condiciones de la propiedad

5.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Federico

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Manager, el 1 may. 2024
Thank you for staying with us.

4/10 Malo

Jessica

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mucho homeless adentro y fuera del hotel dia y noche.
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Esteban

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy descuidado, sucio, no tiene nada de lo que promete, el desayuno desepcionante, y uno de los dias nisiquiera pusieron desayuno.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Felix

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Buen servicio.
Se hospedó 3 noches en julio de 2023

6/10 Aceptable

Axel

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Las instalaciones estan decadentes, necesitan un buen servicio, para q sea mas presentable, el personal es muy amable
Se hospedó 3 noches en junio de 2023

4/10 Malo

Susana

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023

2/10 Terrible

Lucia

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Johanna

Se hospedó 3 noches en septiembre de 2022

2/10 Terrible

Pablo

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Demaciado sucio, el baño con orines secos arriba la alfombra pegajosa de sucio el sillón manchado de blanco, no te podías sentar en nada el piso del baño quebrado, terrible
Se hospedó 2 noches en julio de 2022
Respuesta de MOD, el 19 jul. 2022
Thank you for your feedback, we will be taking care of any concerns

6/10 Aceptable

gonzalo

Viaje de negocios, Viaje en pareja
Bueno
Se hospedó 1 noche en junio de 2022
Respuesta de MOD, el 15 jun. 2022
THANK YOU FOR YOUR FEEDBACK

10/10 Excelente

Cristina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Agustín

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en julio de 2021
Respuesta de MOD, el 27 jul. 2021
Thank you for your feedback

10/10 Excelente

Jesus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en abril de 2019

2/10 Terrible

aaron, henderson

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Place is filthy, damages all and the inside of room, furniture. Smells funny.
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk Manager, el 15 may. 2024
Thank you for your feedback.We apologize your stay with us as not a great one. We are in th eprocess to begin renovation on the hotel.; We hope in th future you will give us another chance to improve your stay with us.

6/10 Aceptable

Jessica

Viaje familiar
Le gustó: Limpieza y servicio y personal
The grounds were not kept up. The battery in our lock died and since it was the weekend there was no one to replace it. The front desk had to let us into our room every time we came back to the hotel.
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk Manager, el 13 may. 2024
Thank you for your feedback. We apologize your stay with us was not a great one. We do apologize that your lock died. We did have to order a new key encoder and that company was not available on the weekend. It has been resolved and fixed. We are about to be remodeling the whole hotel as well as the outside grounds. Once again we apologize that the stay with us was not a great. We hope in the future you will come and stay with us again and give us a chance to make your stay a great one.

4/10 Malo

Lizbeth

No le gustó: Limpieza y condiciones de la propiedad
I wanted to like this hotel a lot more than I actually did. You get what you pay for.
Se hospedó 3 noches en mayo de 2024
Respuesta de Front Desk Manager, el 7 may. 2024
Thank you for staying with us. We apologize that your stay with us was not a great one. We are continuously trying to improve our staff as wella s the hotel. We hope you will give us another chance to improve youre next stay with us.

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Manager, el 1 may. 2024
Thank you fror staying with us. We are pleased that you had a great stay.

2/10 Terrible

Jane

Viaje familiar
Worst hotel I've ever stayed at.
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk Manager, el 1 may. 2024
Thank you for staying with us. I am sorry to hear that your stay with us was not a great one. We hope that in the near future you will consider giving us another chance to improve your experiemce with us.

10/10 Excelente

Reyna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and frendly
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Manager, el 24 abr. 2024
Thank you for your feedback and thank you for staying with us. I am happy to hear that you enjoyed your stay with us. We are always happy to hear that our guests enjoyed their visit with us. We hope to see you again in the near future. Thank you once again for staying with us.

2/10 Terrible

Soni

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the mattress in all the rooms were in pathetic condition.slept uncomfortably and woke up with a sprained neck. had to cut our 3 nights to one night in this property. checked out early with a broken neck
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk Manager, el 21 abr. 2024
thank you for reaching out to us. We apologize that your stay with us was not a great. We are in the process of updating our hotel. The beds in our hotel are the first thing that we are replacing. We hope that you give us a chance in the near future to provide you with an exceptional experience

2/10 Terrible

Chris

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was ok two lights were out the blanket had burn holes in it the smoke detector didnt work and it was hanging the breakfast was just cereal and bagels they had no almond milk for us that are lactose and tolerance people were nice room was responsible price but i wouldnt stay again
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Manager, el 12 abr. 2024
Thank you for your feedback. We apologize that your stay with us was not a great one. We are currently in the process of starting renovations to update and upgrade the hotel. Our breakfast will be upgraded as well. We apologize that we were unable to accomadate your needs. We hope you will give us a chance in the future to show you that our guests are are number one priority. Once again we apologize

4/10 Malo

Anjelica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nive
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Manager, el 11 abr. 2024
Thank you for staying with us. We apologize that your stay with us was not a great one. We hope you will reconsider staying with us in the future as we will be updating and renovating the hotel to enhance our guests experience, Once again we apologize and hope you will give us another chance in the future.

2/10 Terrible

Ger

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
sink and bathtub was clogged
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk Manager, el 5 mar. 2024
Thank yiu for yiour feed back. We apologize that your stay with us was not a great one. We will be speaking with the maintence and making sure that all rooms are welcoming for our guests. We will also be starting a remodel and updating all our bathroom fixtures. We thank you for staying with us and we hope you give us another chance in the future to provide an exxceptional stay.

6/10 Aceptable

Saroj

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de front desk Manager, el 1 mar. 2024
Thank you for staying with us. We hope the next t ime you stay with us, we will provide a better experience.

8/10 Bueno

Stanley, Laramie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like that they were accepting vouchers from the homeless support program, though some people may not like having folks with problems around. I liked it.
Se hospedó 2 noches en febrero de 2024
Respuesta de front desk Manager, el 26 feb. 2024
Thank y9u for staying with us. We hope that you stay with us in the future.

8/10 Bueno

Anndi

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de front desk Manager, el 1 mar. 2024
Thank you for staying with us! We hope to see you again soon

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de front desk Manager, el 1 mar. 2024
Thank you for staying with us!We look forward to seeing you again real soon.

2/10 Terrible

Chase

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible and disgusting hotel
We pulled up to the hotel coming in from Arizona and this place was a mess. People out front smoking fentanyl. The front desk lady had yelled at us saying no check ins until 3 and everything was just an absolute mess from the smell to the rude service. We will never be going back.
Se hospedó 3 noches en enero de 2024
Respuesta de front desk Manager, el 22 ene. 2024
Thank you for taking the time to tell us about your experience at The Baymint by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear you had a bad experience upon arrival. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Baymont by Wyndham , we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerly, TonI Hart

10/10 Excelente

Marlene

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de front desk Manager, el 1 mar. 2024
Thank you for staying with us! We look frward to seeing you again real soon.

2/10 Terrible

adam

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
It’s a homeless shelter my room had no heat watched two people from my room window try to get into my car
Se hospedó 1 noche en enero de 2024
Respuesta de front desk Manager, el 22 ene. 2024
Thank you for taking the time to tell us about your experience at The Baymint by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear you had a bad experience upon arrival. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Baymont by Wyndham , we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerly, Toni Hart

6/10 Aceptable

Ray

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Looks like someone pucked on the carpet.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Chetseng

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gas stations walking distance
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Joel, Las Vegas

Se hospedó 5 noches en agosto de 2023

4/10 Malo

Brian

Viaje familiar
I have never been to a hotel with Continental breakfast that didn't serve any fruit!
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Patricia

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Not worth $150.00/night
When we check in our first night, there was no one at the front desk; the clerk was in the back room and finally came to the desk. She didn't look good; her eyes were blood shot. Then, Friday morning, early, we came downstairs to sit in the lobby to wait for breakfast and were told we couldn't sit in the lobby until 6:00 AM. While waiting, we saw an older, unkempt woman come out of the elevator with a cigarette in her mouth. Apparently she knew the front desk clerk, a guy, because they smiled at each other. The bathroom had mold on the ceiling because the vent was not drawing moisture out. The bathroom counter had a gritting film on it of some kind. The multi-plug device over the bedstand was falling out of the wall. Bagels were cold; toaster was old and not working adequately. Saturday morning front desk clerk looked like she had just come in from sleeping under a bridge - unkempt and somewhat unprepared for the day. For $150.00/night, we were very disappointed in the cleanliness and amenities, especially for a Wyndham Hotel. This was not up to Wyndham standards.
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Rita

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel is in need of repair. Room had some repairs but hadn’t been cleaned up and was very dirty. No room cleaning available during our stay. Will not stay here or recommend it to anyone.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

David

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
4 story Hotel and only 1 luggage cart. Had to hand carry luggage for three people. Also the hot tub was gross and had sand in it.
Se hospedó 2 noches en octubre de 2023

4/10 Malo

Stacy

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
Cheap but not clean
The hotel was not very clean at all. Big tear in the carpet in our room. and the bathroom had lots of grime or dirt in the corners.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Raquel

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
First room they put us in hadn’t even been cleaned, dirty socks in the floor, bed slept in. They moved us right away but the cleanliness and overall condition of the place left a lot to be desired
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Bryan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Elizabeth

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Scott

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Needs Help
Place needs a lot of renovation and then more diligent cleaning and maintenance. Bathroom was a disaster with leaking faucets and looks like someone wiped poop off their fingers on vanity above the sink. Toilet was a super low rider so you better have good knees or you’re not getting back up!
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Noah

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The beds where very comfortable to sleep in
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Regina

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Breakfast was not what the pictures showed. A lot of homeless people hanging around. Didn’t feel safe leaving valuables in room
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Yasminka

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Glenn W

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Restaurants you could walk to.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Peggy

Viaje familiar
Le gustó: Limpieza y servicio y personal
nice pool hot tub was way too hot very limited breakfast
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Ronnie

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Poor condition. No hot water. No working coffee maker. Lights didn't work in room. Repairs needed to be done. Changed rooms and still had issues. Limited breakfast. Cereal and toast only. Website shows Oatmeal, Waffle maker, Hot tray for eggs etc. Next to homeless shelter. Arrest took place on property. Definitely not what I paid for. .
Se hospedó 3 noches en septiembre de 2023