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Opiniones de Courtyard by Marriott Denver Golden/Red Rocks

3 out of 5
Courtyard by Marriott Denver Golden/Red Rocks
14700 West 6th Avenue Frontage Road, Golden, CO

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 517 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 264 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 116 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 59 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 46 de 1002 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

7.4/10

Servicios

8.2/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Margarita

Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Manager , el 21 mar. 2024
Thank you for your feedback of our property. We hope to make your stay much more memorable next time!

10/10 Excelente

Nallely

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Las instalaciones estabas muy bien diseñadas, todo muy moderno y espacioso. El estacionamiento en perfectas condiciones. Totalmente recomendado
Se hospedó 2 noches en diciembre de 2023
Respuesta de Front Desk Manager , el 28 dic. 2023
Thank you for your feedback!

8/10 Bueno

Ninoshka

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio, deberían mejorara las almohadas
Se hospedó 4 noches en enero de 2023
Respuesta de Front Desk Manager , el 3 feb. 2023
Gracias por tus comentarios!

8/10 Bueno

Carlos Rafael, Mexico

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
buena opción
Respuesta de Front Desk Manager , el 3 feb. 2023
Gracias por tus comentarios

6/10 Aceptable

Jose

Viaje de negocios
Le gustó: Limpieza y servicio y personal
El wifi no sirve. Muy mala señal
Se hospedó 2 noches en octubre de 2022

8/10 Bueno

Francisco

Se hospedó 2 noches en marzo de 2022

6/10 Aceptable

Reynold

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Mal, tv broken, no blankets, and window broken, the walls you can hear everything, no soap to wash hands and no cups of the coffee, and the hot water was white.
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Jorge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2021
Respuesta de James B. ~ GM, el 19 abr. 2021
Thank you for the top box score, I hope we earned it! Please come again soon!

6/10 Aceptable

Francisco

Viaje de negocios
Le gustó: Limpieza
Buena Relación precio beneficio
Check in rápido. Cama en buen estado Sillón muy gastado y sucio
Se hospedó 1 noche en marzo de 2021
Respuesta de James B. ~ GM, el 19 abr. 2021
Thank you for taking the time to comment!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2020

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto la amabilidad con la que fui recibido, la respuesta rapida que tienen para los clientes
Se hospedó 1 noche en julio de 2020
Respuesta de James B. ~ GM, el 10 ago. 2020
Muchas gracias!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en enero de 2020
Respuesta de James B. ~ GM, el 7 feb. 2020
Thank you taking time to rate our property! We are glad to see we earned high marks, and we hope to count on your future business!

8/10 Bueno

Rodolfo

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2019
Respuesta de James B. ~ GM, el 6 mar. 2019
We appreciate your feedback, and hope to make your next visit with us a 10!

10/10 Excelente

Damaris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien

10/10 Excelente

Brad

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Stayed here and it was easy to get to with a very helpful check in person. Breakfast was wonderful too
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Manager , el 19 abr. 2024
Thank you for staying with us! We appreciate your business and hope to see you again next time you're in town.

6/10 Aceptable

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was clean, as was the rest of the property I saw. The staff was friendly. The cafe had great breakfast, but was quite pricey. The room was relatively small. The closet wasn't deep enough, such that you have to push hangers and the ironing board back away from the door to even close it - have never seen that one before. The only other clothes storage was a tiny rolling cart close to the floor that I didn't bother using.
Se hospedó 7 noches en abril de 2024
Respuesta de Tyler B., el 11 abr. 2024
Thank you for your feedback Michael! I will pass your comments along to the rest of the team so that we can improve our service in the future.

8/10 Bueno

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Tyler B., el 9 abr. 2024
Hi Daniel, thank you for your review!Have a beautiful day!

6/10 Aceptable

Scott

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Easy to get to. Our room was quiet. However, we waited for ten minutes for someone to come to the checkin counter. The toilet paper holder was held together with zip ties there were no labels on the pump shampoo, conditioner, or body wash. I think I used the right ones.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tyler B., el 1 abr. 2024
Thank you for your feedback Scott!

8/10 Bueno

Jessica

Le gustó: Limpieza, servicio y personal, servicios
The area was convenient for my daily travels. The area was nice and the staff was friendly.
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk Manager , el 29 mar. 2024
Thank you so much for your feedback. We hope to see you again next time you visit Colorado!

10/10 Excelente

Scott

Le gustó: Limpieza y servicio y personal
The location was good for my needs.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tyler B., el 28 mar. 2024
Thank you for your review Scott! We hope you will come back next time you visit Golden.

4/10 Malo

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mountain view was horrible Balcony to small Shower to small
Se hospedó 3 noches en marzo de 2024
Respuesta de Tyler B., el 25 mar. 2024
Hello Ryan,I am sorry to hear you did not enjoy your view. Have a great rest of your day.

8/10 Bueno

Audrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tyler B, el 25 mar. 2024
Thank you for your response, Audrey! We love hearing about our guest's experiences.

10/10 Excelente

Larry, Chehalis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We thought the general level of housekeeping was quite good. There are signs of maintenance not quite keeping up with wear and tear. Clean room. The blizzard hit when we were there and the staff was working hard to provide food. The staff even helped folks dig their cars out of the 20 inches of snow . We were impressed with the attitude of the staff. We will return as we have family in Golden.
Se hospedó 4 noches en marzo de 2024
Respuesta de Front Desk Manager , el 21 mar. 2024
I wanted to take a moment to express our sincere gratitude for your incredibly kind and positive review of our hotel. It truly means a lot to us to hear that you had an enjoyable stay with us, despite the challenging circumstances of the blizzard.We're thrilled to learn that you're considering returning to our hotel when you visit Golden to see your family. We can't wait to welcome you back and make your next stay even more memorable.

10/10 Excelente

Jody

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to many food choices and not far off highway
Se hospedó 1 noche en marzo de 2024
Respuesta de Tyler B, el 16 mar. 2024
Thank you for staying with us Jody!We are so happy to hear your enjoyed the convenience of your stay. We hope you choose us for your next visit to Golden.

10/10 Excelente

Diana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had to stay at due to storm. Second time this season to stay at in snowy weather to be close to work.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Manager , el 15 mar. 2024
Thank you for your feedback! We hope to see you again next time you are in town.

10/10 Excelente

Shawna

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff!
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Manager , el 15 mar. 2024
Thank you for your feedback! We hope to see you again next time you are in town.

10/10 Excelente

Josue

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Conviently located at Golden for ski trips
Se hospedó 4 noches en marzo de 2024
Respuesta de Front Desk Manager , el 15 mar. 2024
Thank you for your feedback! We hope to see you again next time you are in town.

2/10 Terrible

Samantha

Viaje en grupo
No le gustó: Servicio y personal y condiciones de la propiedad
This hotel is by far one of the worst I have ever stayed at. When my guest had an additional guest over at the room, and I had him leave, apparently he hung out in the lobby for almost 2 hours. They said, walking around and engaging with other guests. When I called to extend my reservation. The lady told me that she would extend my reservation on the terms that I did not have that guest back at my room. When I told her that, I didn’t initially know who he was. She let me extend my reservation. The next day when I went to check out the manager on duty now told me that I had lost my incidental deposit because of that event the previous day however, I explained to her that, even though they can’t legally give me stipulations on my incidental deposit, I did not have any guests whatsoever at my room, and that was technically the agreement. They have yet to refund me my money or the general manager has yet to call or email me back. Completely immature and extremely hateful employees. They also not only took my incidental deposit for something that has nothing to do with incidentals. They charge me an extra incidental and an additional $30 for some reason that they have yet to refund.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ty, el 11 mar. 2024
Sorry you did not enjoy your stay with us.

10/10 Excelente

Rhonda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was quick and easy. Everything is clean and quiet. Premises is well taken care of. However, we were counting on the Bistro being open for a quick easy bite and it was closed on Saturday at 5:30 pm when we checked in.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tyler B., el 3 mar. 2024
Thank you so much for your response Rhonda!I am so sorry to hear the Bistro wasn't open on the night of your arrival. I will pass your comment on to the team so we can do better in the future. However, we are very happy to hear that the rest of your stay was good. Come and see us again on your next trip to Golden Colorado!

10/10 Excelente

Brittany

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tyler B., el 25 feb. 2024
Thank you so much for your review Brittany!We are so happy to hear you enjoyed your stay with us. Have a beautiful day.

10/10 Excelente

Justice

Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Manager , el 21 mar. 2024
Thank you for choosing to stay with us and for sharing your positive experience. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know.

10/10 Excelente

Michael

Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Manager , el 21 mar. 2024
Thank you for choosing to stay with us and for sharing your positive experience. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know.

10/10 Excelente

Christine

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
It was very nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Manager , el 15 feb. 2024
Thank you so much for your response! We always appreciate feedback so we can better accommodate all of our guests. I shared your feedback with the rest of the team so we can improve. Thanks again!

10/10 Excelente

Chico, Aurora

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was great
Se hospedó 1 noche en febrero de 2024
Respuesta de Tyler B., el 14 feb. 2024
Thank you so much for the awesome review! We are so glad you enjoyed your stay with us. Come visit us again next time you're in Golden!

10/10 Excelente

Scott

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was easy to check in and the room was clean and spacious. There is a great authentic Italian restaurant just down the hill from the hotel too!
Se hospedó 1 noche en febrero de 2024
Respuesta de Tyler B., el 14 feb. 2024
Thank you Scott! We love hearing good feedback about our service. I am so happy to hear you enjoyed your stay. We hope you come visit next time you're in Golden!

10/10 Excelente

Alexander

Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Manager , el 12 feb. 2024
Thank you for your feedback! We hope to see you again.

8/10 Bueno

Diana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was clean. There was a restaurant but closed due to weather. Bed was soft and nice. Would stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tyler B., el 5 feb. 2024
Hello Diana!Thank you so much for your response. We love to hear feedback from our guests so we can improve our service every day. We hope to see you next time you travel to Golden.

8/10 Bueno

Jodi and Mario, Westhill Cir

Viaje de negocios
We came in really late and the front desk clerk was just as friendly as could be.
Se hospedó 2 noches en enero de 2024
Respuesta de Front Desk Manager , el 4 feb. 2024
Thank you for your feedback! We hope to see you again next time you're in town.

10/10 Excelente

Carin

Starbucks on site, nice room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Manager , el 4 feb. 2024
Thank you for your feedback! We hope to see you again next time you're in town.

10/10 Excelente

Erikka

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was incredibly friendly and helpful. Was the cleanest hotel at its price point that I’ve stayed at in a long time.
Se hospedó 2 noches en enero de 2024
Respuesta de Front Desk Manager , el 4 feb. 2024
Thank you for your feedback! We hope to see you again next time you're in town.

10/10 Excelente

Lennart

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Manager , el 4 feb. 2024
Thank you for your feedback! We hope to see you again next time you're in town.

10/10 Excelente

Tyler

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome stay
Respuesta de Front Desk Manager , el 28 ene. 2024
Thank you for your feedback! We hope to see you again next time you're in town.

10/10 Excelente

lynda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Manager , el 26 ene. 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.

8/10 Bueno

Grigore

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
I liked that was right off I70. I did not like that fact that floors were not cleaned.
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Manager , el 26 ene. 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.

10/10 Excelente

Justine

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place to stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Manager , el 26 ene. 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.

10/10 Excelente

Elisangela

Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Manager , el 26 ene. 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.

8/10 Bueno

Laverne J

Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Manager , el 26 ene. 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.

6/10 Aceptable

Maria

Viaje familiar
Mediocre not like it used to be.
Got there they didn't have the room that I paid for and room was dirty second room was dirty but we needed a room because there was nowhere else to go so I cleaned it myself it wasn't filthy but definitely not wipe down the way it should be. Second room didn't have balcony. And that's what I asked for
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Manager , el 26 ene. 2024
Thank you for your feedback. We apologize that you didn't enjoy your stay with us.

10/10 Excelente

Cheryl

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I chose well
A very nice stay. Friendly and accommodating staff. Very comfortable bed. Delicious breakfast options. A great place for the price.
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Manager , el 26 ene. 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.

10/10 Excelente

Abigail

Le gustó: Servicios
Se hospedó 3 noches en enero de 2024
Respuesta de Front Desk Manager , el 26 ene. 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.