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Opiniones de The Continental Hotel Derby

3 out of 5
The Continental Hotel Derby
288 Burton Road, Derby, England

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 38 de 187 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 57 de 187 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 39 de 187 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 187 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 187 opiniones" "

7.4/10

Limpieza

7.6/10

Servicio y personal

6.8/10

Servicios

6.2/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Greek Escape

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All good
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Max

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Beds where really uncomfortable, rooms where tiny and not modern, no lift access for my disabled partner. Key card never worked and tried blaming us, food was basic. Main reception was the only part that looked lovely
Se hospedó 3 noches en abril de 2024
Respuesta de DD, el 8 may. 2024
Thank you for your feed back. we will look into the areas you have highlighted and work on it.

6/10 Aceptable

Ronan

Se hospedó 1 noche en febrero de 2024
Respuesta de DD, el 14 abr. 2024
Thank you for your support.

4/10 Malo

Barry

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Old drab, partially decorated Holes in the walls bad broken furniture from the 1990s
Se hospedó 1 noche en febrero de 2024
Respuesta de DD, el 11 feb. 2024
Thank you for your feed back. We are continuously working to improve our service level.Thank you once again.

4/10 Malo

Neal

Viaje de negocios
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Disappointing hotel
The hotel has recently been taken over and the restaurant has been renovated into an Indian restaurant which was very nice and the food was good, the photos on the website are all of the restaurant. The hotel is yet to be renovated, the rooms are basic. I was woken up in the night at 2.30am with either rowdy guests or staff laughing and shouting in the reception area which lasted until 3.30am, this is not the behaviour you expect in a good hotel. The breakfast buffet was non existent a cooked breakfast was offer with no choice and was very basic. I will not be returning.
Se hospedó 1 noche en enero de 2024
Respuesta de DD, el 18 mar. 2024
Thank you for your feed back. we will look into area and work on it to improve our standard.

8/10 Bueno

Stuart

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Anthony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cleanliness of the room and bathroom
Se hospedó 7 noches en octubre de 2023

10/10 Excelente

Sharon

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Martin

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

marc

Le gustó: Servicio y personal y comodidad de las habitaciones
International Hotel
Overall stay was good but overpriced for condition of rooms budget hotel at best... Rooms itself was big but it was not cleaned enough as we found dead insects around the room even in lamp shade and condition of furniture is very dated but hotel in decent location at least
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Suzi

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

bruce

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Firstly the name international hotel was nowhere to be seen on arrival as it was called continental hotel!! Was not told that upon signing at the bottom of the check in sheet that any damages would be charged for which is ok if told about and if the room was faultless. On entering the room it was very clear that it was far from this. I took ten pictures of damages to report to reception that I did not want charging for and even after that found that the lights were loose on the wall and the bathroom sink tap was spinning loose. I asked why if they were charging for damage, why aren't they fixing the damage unless it's a money making scheme?? Then we came down to breakfast and was described as a buffet full English but was given a plate of scrambled egg, deep fried mushrooms, deep fried very cheap sausages, deep fried hash browns, and cheap cardboard bacon, I should know because I'm a chef. The rest of the breakfast offer was not great either. I would recommend anyone to stay here and have now decided to stick to well know chain hotels no matter how much more money I need to spend as saving money gives zero satisfaction.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Short stay
A good place to stay for a short trip to the area. Hotel staff were friendly and efficient. The hotel room was clean and comfortable but a little dated.
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

adil

Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

MARILYN

Le gustó: Limpieza y servicio y personal
not happy with room
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Jackie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Nice hotel disappointing sleep
Bed was small and uncomfortable and room very hot even with a fan on and windows open all night.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Patrice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de DD, el 27 abr. 2023
Thank You

6/10 Aceptable

Nisar

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Overall okay
Overall it was Okay. Bed was very small and uncomfortable. Breakfast was good.
Se hospedó 4 noches en enero de 2023
Respuesta de The Continental Hotel., el 3 mar. 2023
Dear Guest, thank you for your review, we apologise for any inconvenience caused during your stay. Kind regards, The Continental Hotel.

8/10 Bueno

Byron

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really good overnight stay
Se hospedó 1 noche en enero de 2023
Respuesta de The Continental Hotel. , el 3 mar. 2023
Dear Guest, Thank you for your review, we hope to see you again soon. Kind regards, The Continental Hotel.

10/10 Excelente

Harry

Se hospedó 1 noche en octubre de 2022
Respuesta de International Hotel, el 4 nov. 2022
Dear Harry, thank you for your 10/10 rating. We look forward to your next stay.

6/10 Aceptable

Byron

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

mick

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Looked like it was being used as a transit centre
Se hospedó 1 noche en octubre de 2022
Respuesta de International Hotel , el 25 oct. 2022
Dear Guest, Thank you for your feedback, our hotel is under a major refurb. Kindest Regards.

8/10 Bueno

Thapanee

Se hospedó 1 noche en septiembre de 2022
Respuesta de International Hotel, el 10 oct. 2022
Dear Thapanee, thank you for your great rating.

8/10 Bueno

Garth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Uncomfortable beds
The beds are hard and not very comfortable to sleep on
Se hospedó 2 noches en julio de 2022
Respuesta de International Hotel, el 14 jul. 2022
Dear Guest, Thank you for your feedback, we are sorry you felt the beds are hard.

10/10 Excelente

Audrey

Se hospedó 1 noche en julio de 2022
Respuesta de International Hotel, el 7 ago. 2022
Dear Audrey, Thank you for your 10/10 score. We hope to see you again soon.

6/10 Aceptable

Ben

Se hospedó 4 noches en junio de 2022

8/10 Bueno

Wayne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good value for money, room i had was clean and tidy, parking available.
Se hospedó 4 noches en junio de 2022
Respuesta de International Hotel, el 23 jun. 2022
Dear Guest, Thank you for your great feedback.

8/10 Bueno

Marie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was Good the bed was comfortable the room was clean. We enjoy the breakfast each employees had a smile on their face when i saw them. It makes you feel welcome
Se hospedó 2 noches en mayo de 2022
Respuesta de International Hotel, el 11 jun. 2022
Dear Marie, Thank you so much for your lovely feedback! Hope to see you soon again.

10/10 Excelente

James

Se hospedó 1 noche en mayo de 2022
Respuesta de International Hotel, el 9 may. 2022
Thank you for your feedback, James. We hope to see you again!

10/10 Excelente

david

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were very friendly and helpful.
Se hospedó 7 noches en abril de 2022
Respuesta de International Hotel, el 30 abr. 2022
Thank you so much, David, we hope to see you again!

4/10 Malo

Christiaan

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en marzo de 2022
Respuesta de International hotel, el 30 mar. 2022
Thank you for your 4/10 score

8/10 Bueno

kurt

Se hospedó 1 noche en febrero de 2022
Respuesta de International hotel, el 5 mar. 2022
Thank you for your score. We appreciate you taking the time to review us.

2/10 Terrible

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There was an argument going on in the room above me into the early hours. I got the sense that the people staying above me were residents rather than guests. I got about two hours sleep and then the fire alarm sent off at 3.30 am for about half an hour. There was no fire and it flavoured to have been set off either deliberately or through carelessness. The fireman was rolling his eyes when I asked him in passing. I decided to pack up and drive home at 4am despite the fact that I had taken night sedation. Drove up the motorway for two hours and was back in my own bed by 6.30am.
Se hospedó 1 noche en febrero de 2022
Respuesta de International hotel, el 5 mar. 2022
Thank you for taking the time to leave a review. We operate as a hotel and as such all our rooms are for guest arrivals. I am sorry the fire alarm woke you, as you can appreciate, fire alarms are there to serve a purpose and i am sure if there had been a fire you would be happy that you were alerted to the fire, they are there for the safety of our guests.

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de International hotel, el 9 feb. 2022
Thank you for your score.

8/10 Bueno

Mark

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2022
Respuesta de International hotel, el 18 ene. 2022
Thank you for your score Mark.

8/10 Bueno

Sandra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome staff , clean and comfortable
The front desk was very friendly and accommodating and helped me to get a new room immediately as the tv in my first room wasn't working. Rooms are clean, good size and comfortable for a few nights. Unfortunately there's no restaurants in the close surroundings. But overall I would recommend this place.
Se hospedó 1 noche en enero de 2022
Respuesta de International hotel, el 14 ene. 2022
Thank you for your kind feedback, we will be hoping to open our restaurant very soon which will help fill any empty bellies.

2/10 Terrible

Jenna

Se hospedó 1 noche en enero de 2022

2/10 Terrible

r

Se hospedó 1 noche en noviembre de 2021
Respuesta de International hotel, el 11 ene. 2022
Thank you for your score.

6/10 Aceptable

Catherine

Le gustó: Servicio y personal
Se hospedó 1 noche en noviembre de 2021
Respuesta de International hotel, el 11 ene. 2022
Thank you for your score

4/10 Malo

Darrian

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rude owner, awful hotel
Stayed here as it was near to a wedding I was attending and thought it was reasonably priced. I wish I’d have paid the extra and stayed elsewhere. On arrival I noticed letters missing from their sign outside and thought this doesn’t bode well. Reception area was like something out of the shining. I asked was my room ready as I’d arrived an hour before check in and was told it was but to get in I’d need to pay a £10 fee. As the wedding started in an hour I paid the fee as I needed to get ready. I went to the room and noticed it was in poor condition, carpets and lamps were stained, kettle thick with limescale, foot prints on the walls. I informed the receptionist who offered to change my room, the rooms she showed me were no better. So she said I could speak to the owner later that day. I finished getting ready and on my way out I was introduced to the owner, who informed me that as I’d been in the room and got changed in there it was used and he would not issue a refund so I could stay elsewhere, not even a partial one. This was all still before check in time and the cleaning staff were all on site should the room I’d got changed in need a clean… which it didn’t. At this point the room had cost me £82, the Jury’s Inn was still bookable at £110. So to all future travellers avoid unless you have no other option!
Se hospedó 1 noche en noviembre de 2021
Respuesta de International hotel, el 11 ene. 2022
Thank you for your feedback.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021

4/10 Malo

Gavin

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked view out of window. Shower wasnt working properly and there was no breakfast or bar
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

RICHARD

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

colin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel friendly, clean and comfortable, close to ce ntre, deffinatly use again and plenty of parking
Se hospedó 1 noche en septiembre de 2021

4/10 Malo

IAN

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
There was no where to eat or drink at the hotel, the area was very rough people begging for money on the streets near hotel. The carpark back of hotel very unsecured, we parked in a more secured carpark but had to pay for over night stay. Outside of hotel at the back needs a good tidy up. The lift is very small and would not trust for it to break so we used the stairs. The room was not very clean like i would expect with Covid. The room also smelt of curry has the hotel did there own indian take away. No breakfast was available. Would not stay again.
Se hospedó 1 noche en septiembre de 2021

4/10 Malo

David

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Work in progress
Room clean and functional, Shower hot and coffee supplied in the room. Issue with door locking mechanism on room 212 - triple single room (temp fix), no bar and no breakfast on request (bar area being renovated). Parking out he back which was convenient too. We cut them some slack as they have just taken over apparently and these things can be easily rectified.
Se hospedó 2 noches en agosto de 2021

8/10 Bueno

David B

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good value
Se hospedó 1 noche en agosto de 2021

8/10 Bueno

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean room. Site seems to be undergoing some improvement to car park but enough space. We left for dinner & park on return
Se hospedó 1 noche en agosto de 2021

6/10 Aceptable

Kelly

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en agosto de 2021