Thank you for sharing your feedback from your stay! I hope we can welcome you again.

Thank you for your feedback!

Thank you for your feedback!

Thank you for taking the time to share your experience!

Thank you for sharing your review.

Todd, the Courtyards general manager was provided with your information and tried to reach out to you on 1/24. He left you a voicemail in regard to the issue. Please feel free to reach out when you are available.

Thank you very much for taking the time to share your feedback from your stay!

Thank you for your feedback!

Thank you for sharing your feedback!

Thank you for sharing your feedback from your recent stay!

Thank you for sharing your feedback!

Thank you for your feedback!

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback!

Thank you for your feedback

Thank you for your feedback.

Thank you for your feedback.

Thank you for taking the time to share your feedback from your recent stay. I would like to apologize that our bistro system was down while you stayed with us. We did offer a free complimentary breakfast while our computer system in the restaurant was down instead of the usual pay on own, made to order breakfast to try and make up for the inconvenience. We also provide beers and wine in the market for purchase. I apologize if there was any miscommunication and you were not made aware of this.It's my hope that if you find yourself back in the area, we can welcome you again and you can enjoy our Bistro offerings! Have a great day.

Thank you for the feedback, we are happy that you enjoyed your stay!

Thank you for your feedback!

Thank you for taking a moment to provide us with your feedback. We appreciate it!

Thank you for your feedback!

Thank you for sharing your review, we truly appreciate it!

Thank you for providing us with your feedback.

Thank you for taking the time to share your feedback.

Thank you for your feedback

Thank you for your feedback.

Thank you for taking the time to share your review, we appreciate it! We hope to welcome you again.

Thank you so much for your positive review. We appreciate you taking the time to share your experience with us. Hope to see you again the next time you travel through Ankeny.

Thank you for taking the time to share your feedback. We apologize for the inconvenience of the air conditioner not working properly we understand how this could defiantly cause some frustrations. We've got our maintenance team working hard to ensure this does not happen for future guest. We hope you will be willing to give us another chance if your travels bring you through the Ankeny Des Moines area. Once again thank you for sharing your experience.

Thank you so much for taking the time to share your experience with us. We appreciate your feedback. We like all feedback from our guest. Its reviews like this that help us understand where our areas of opportunity are. We take our guest feedback very serious. We have been working with our team and supply venders as hard as we can to get our normal products back to a regular consistency in each room as it was a bit of a challenge during the pandemic. Stocks were running lower than normal. However, things have been looking up and products are increasing back to more of a normal routine. Maintenance has been working on different areas of the hotel to keep everything in working order and to keep it looking great. We hope you give us another chance if you travel through the area again. Once again thank you for taking the time to share your feedback.

Thank you for taking the time to share your feedback. We apologize for the hot water issues you experienced. We have since had our Maintenance team get this addressed and everything has working great. We hope you will give us another chance when you travel back though the area.